Okay Boutique Hotel
Phnom Penh
11.56462200,
104.92719000
,
#174, Street 19z, Royal Palace & National Museum Area, Sangkat Chey Chumnes
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Summary of reviewsThe Okay Boutique Hotel in Phnom Penh stands out for its prime location and elegant architecture. Set in a quiet alley behind the Royal Palace, it offers peace amidst the city's vibrant activities. Guests find it convenient to walk to major sights, restaurants and markets, while the rooftop pool and bar provide stunning city views.
Reviews of the breakfast are mixed but generally positive. The variety accommodates both Western and Eastern tastes, although some guests mention issues like crowding and the need for better coffee. Dinner receives high marks for quality and ambiance, particularly at the rooftop restaurant, although some note that the food can be overpriced and service slow at times.
The rooms are spacious and decorated in traditional Khmer style, offering charming views of the city and river. However, some maintenance improvements are needed with occasional reports of poor ventilation, musty smells and outdated furnishings.
Cleanliness is another area with mixed feedback. While many guests praise the clean rooms and well-maintained pool, others highlight inconsistencies in housekeeping and notes of neglected areas. The hotel’s staff generally receive high praise for their helpfulness and friendliness, despite occasional reports of indifferent service and language barriers.
Wi-Fi quality varies with some guests enjoying strong connections while others face slow speeds and intermittent connectivity. The spa services are well-received for their affordability and relaxation, though some treatments and communication during bookings could be improved.
The rooftop pool is a highlight, adored for its relaxing atmosphere and panoramic city views, despite minor maintenance issues. The hotel is also family-friendly, offering spacious family rooms and a welcoming atmosphere for children, though noise and safety concerns have been reported.
In summary, the Okay Boutique Hotel is lauded for its central yet tranquil location, elegant design and friendly staff, making it a strong choice for visitors seeking both adventure and relaxation in Phnom Penh. However, improvements in breakfast service, room maintenance and consistent cleanliness could further enhance the guest experience.
Categories
Reviews of the breakfast are mixed but generally positive. The variety accommodates both Western and Eastern tastes, although some guests mention issues like crowding and the need for better coffee. Dinner receives high marks for quality and ambiance, particularly at the rooftop restaurant, although some note that the food can be overpriced and service slow at times.
The rooms are spacious and decorated in traditional Khmer style, offering charming views of the city and river. However, some maintenance improvements are needed with occasional reports of poor ventilation, musty smells and outdated furnishings.
Cleanliness is another area with mixed feedback. While many guests praise the clean rooms and well-maintained pool, others highlight inconsistencies in housekeeping and notes of neglected areas. The hotel’s staff generally receive high praise for their helpfulness and friendliness, despite occasional reports of indifferent service and language barriers.
Wi-Fi quality varies with some guests enjoying strong connections while others face slow speeds and intermittent connectivity. The spa services are well-received for their affordability and relaxation, though some treatments and communication during bookings could be improved.
The rooftop pool is a highlight, adored for its relaxing atmosphere and panoramic city views, despite minor maintenance issues. The hotel is also family-friendly, offering spacious family rooms and a welcoming atmosphere for children, though noise and safety concerns have been reported.
In summary, the Okay Boutique Hotel is lauded for its central yet tranquil location, elegant design and friendly staff, making it a strong choice for visitors seeking both adventure and relaxation in Phnom Penh. However, improvements in breakfast service, room maintenance and consistent cleanliness could further enhance the guest experience.
Hotel for Honeymoon
A charming boutique hotel located near the Royal Palace, offering comfortable rooms and a relaxing atmosphere. Its personalized service and central location make it a great choice for a romantic getaway.
Hotel with Spa
A smaller boutique hotel with a focus on personalized service and a relaxing spa. Good for travelers seeking a more intimate spa experience.
Family Friendly Hotel
This hotel is a solid choice for families seeking a comfortable stay with spacious accommodations. The rooftop pool and family breakfast options garner positive attention, offering pleasant experiences for both adults and kids. The staff has also been praised for being friendly and kind, especially with young children, ensuring a welcoming atmosphere for families.
Romantic Hotel
The hotel offers stylish rooms and a rooftop pool with stunning city views. The affordable price point makes it accessible for many couples. Its location is near the Royal Palace and National Museum.
Hotel near Nightlife Spots
Okay Boutique Hotel is centrally located in a lively area, providing easy access to bars, clubs, and restaurants. It's close to Street 172, which is known for dining and drinking establishments, and near the night market.
Hotel with Swimming Pool
A luxurious, yet extremely affordable hotel in central Phnom Penh. The spa, pool, views, balconies, restaurant and proximity to the best attractions make this hotel hard to fault.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel offers Wi-Fi throughout the premises, including rooms and the lobby. Some guests have reported strong and reliable internet connections, making it suitable for various online activities.
Business Hotel
Situated near the Royal Palace, this hotel offers a blend of comfort and convenience. It provides business facilities and is close to key attractions.
4-Star Hotel
Located in the Royal Palace area, Okay Boutique Hotel offers comfortable accommodations with a touch of Khmer style. Its central location and cozy ambiance make it a popular choice.
Hotel with Outdoor Pool
This boutique hotel offers a pleasant outdoor pool experience with a chilled vibe and beautiful garden surroundings. The pool area provides a relaxing spot with easy access to nearby attractions.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Guest Reviews
The Okay Boutique Hotel boasts an impressive location in the heart of Phnom Penh, which has consistently delighted its guests. Nestled just behind the Royal Palace and close to numerous attractions like the National Museum, the Silver Pagoda and the bustling riverside, the hotel offers an ideal base for exploring the city. Its central position means that most major sights, restaurants, cafes and markets are within easy walking distance, making it a convenient spot for tourists.
Despite being centrally located, the hotel is situated in a quiet dead-end alley, providing a peaceful retreat from the city's hustle and bustle. Many reviews highlight the charm and elegance of the hotel's architecture with spacious rooms that offer stunning views of the city skyline and the Royal Palace. The rooftop pool and bar are particularly praised for offering a fantastic vantage point over Phnom Penh, adding to the overall pleasant stay.
Guests appreciate the abundance of nearby dining options, including local eateries and cafes along the riverside. The location also makes transportation easy with tuk-tuks readily available for quick rides to other parts of the city. For those who prefer to walk, the hotel’s proximity to central tourist spots and amenities is a notable advantage.
Overall, the Okay Boutique Hotel’s prime location, coupled with its quiet ambiance and elegant design, provides an excellent stay for visitors looking to make the most of Phnom Penh's attractions. The combination of convenience and tranquility ensures that it meets the needs of travelers seeking both adventure and relaxation in the city.
The breakfast experience at Okay Boutique Hotel receives mixed feedback from guests. Many emphasize the variety and abundance of choices available, which cater to both Western and Eastern tastes. The spread is often described as generous, rich and plentiful with tasty options including eggs prepared to order, fresh fruits and an array of dishes that change daily. The setting on the upper floors offering panoramic views of Phnom Penh is particularly appreciated by many diners.
However, some guests mention that the breakfast could be better organized and point out issues like crowding, limited seating and occasional chaos. There are also repeated remarks about the coffee quality needing improvement and certain items not being replenished promptly. A segment of travelers found the options leaning too heavily towards Asian cuisine, which might not suit all tastes. Some reviews highlight that the breakfast is satisfactory but note that it falls short of being exceptional.
Despite these critiques, the overall sentiment suggests that breakfast at Okay Boutique Hotel is a positive experience with room for enhancements in variety organization and specific taste preferences.
The dining experience at Okay Boutique Hotel seems to have garnered generally positive feedback with some mixed feelings. Guests frequently describe the food as excellent, amazing and very good with specific praise for the rooftop bar and restaurant and its lovely ambience. The poolside dining is highlighted for its relaxed atmosphere with Latino music, making for an enjoyable experience with big portions and friendly service.
Several guests noted that the food was good and reasonably priced with commendations for the great value for money and the selection of safe, well-cooked Asian dishes. The option to dine on-site is seen as convenient and the variety of vegetarian options is appreciated.
However, a few reviews mention that the food can be somewhat lackluster and slightly overpriced. There are also occasional comments about slow service and mixed quality at the bar. Despite these minor drawbacks, the overall sentiment leans towards a positive dining experience with good views, excellent dining service and helpful staff.
While some guests suggest ordering out, the majority seem satisfied with the dining options, making the Okay Boutique Hotel a solid choice for visitors looking for good food and a pleasant dining atmosphere.
The rooms at Okay Boutique Hotel receive notable praise for their spaciousness with several reviews highlighting the large and comfortable size, allowing even the practice of yoga within. Guests appreciate the clean and well-maintained aspects of many rooms, often mentioning the traditional Khmer-style wooden decor that adds a unique and charming touch to the overall experience. The rooms offer stunning views of either the river or the city, often complemented by small balconies that enhance the experience. Some rooms come equipped with modern amenities including air conditioning and kitchenettes, although maintenance can be spotty with occasional non-functional AC units and leaking taps.
However, despite the positive notes on space and decoration, not all feedback is glowing. Some rooms suffer from poor ventilation, musty smells and occasional dirt issues with a subset of reviews mentioning specific problems like moldy or smoky odors, noisy environments and dated furnishings. Additionally, a number of guests contend with dim lighting, hard or broken beds and inconsistencies between the rooms they booked and those they were assigned.
Overall, the Okay Boutique Hotel provides a visually appealing and traditionally styled accommodation with exceptional room sizes and decor, though attention to maintenance and cleanliness could significantly enhance the guest experience.
At the Okay Boutique Hotel, guest opinions regarding the beds are diverse with a leaning towards the comfort end of the spectrum. Many guests have praised the beds as being comfortable with descriptors like very comfortable bed, big comfortable beds and comfortable bedding being frequently mentioned. There are also compliments on the spaciousness of the beds with some guests specifically noting the large and big size.
However, a significant number of guests found the beds to be on the firmer side. Phrases like beds are very firm, hard beds and mattresses firm are recurrent, indicating that those who prefer softer sleeping surfaces might find the beds less than ideal. Some guests even reported discomfort due to the hardness with mentions of back pain and comparisons to sleeping on the floor.
Cleanliness and maintenance issues were also a concern for some with reports of dirty bed sheets, unclean beds and old-fashioned mattresses. On a brighter note, there were instances of positive remarks about clean beds and comfortable bedding being regularly changed.
In summary, while there's a general appreciation for the spacious and comfortable nature of the beds at Okay Boutique Hotel, those who prefer a softer mattress might need to take note of the firmness reported by several guests. Additionally, mixed reviews on cleanliness suggest that the hotel could benefit from addressing some maintenance issues.
Visitors to Okay Boutique Hotel have shared mixed thoughts regarding the cleanliness standards of the establishment. Many guests found the rooms to be quite clean with numerous mentions of clean, spacious, comfortable and beautifully decorated accommodations. Positive reviews also highlighted the clean and magnificently maintained pool, clean bathrobes, slippers and clean bedding.
However, recurring themes in the reviews indicate that cleaning was inconsistent and often superficial. Some guests reported issues such as dusty furniture, dirty and unmaintained bathrooms, old and dirty towels and insufficient housekeeping services. Several reviews mentioned areas that appeared to be neglected, such as balconies, corners of rooms and behind furniture. Moreover, unsightly conditions around the hotel were noted with garbage bins near the premises and unclean surroundings reducing the overall appeal.
While some facilities, such as the dining area, were praised for their cleanliness, the pool and lobby were frequently noted as being dirty. Guests also expressed concerns over specific maintenance issues, such as water leaks, musty smells, stale cigarette smoke and improperly serviced rooms. These issues signal that despite the hotel’s charming Khmer-style decor and unique carved wood interiors, there is a significant need for improved and more consistent cleaning practices to meet guests' expectations fully.
The 'Okay Boutique Hotel' garners a diverse range of feedback regarding its staff with the majority of remarks highlighting their warmth and assistive nature. Guests predominantly praise the staff as very friendly, extremely kind and always willing to help. Many visitors find the personnel attentive and professional, going above and beyond to ensure a pleasant stay. The front desk and housekeeping staff, in particular, receive commendations for their helpfulness and efficiency, facilitating smooth check-ins and addressing guest needs promptly.
However, a minority of reviews mention less favorable interactions, noting instances of indifferent or unresponsive behaviors, language barriers and a lack of consistency in service quality. Some guests reported negative experiences with tuktuk drivers associated with the hotel. Despite these occasional shortcomings, the overall sentiment remains positive with many guests expressing appreciation for the hospitality and support provided by the 'Okay Boutique Hotel' staff.
In essence, while there are areas for improvement, the warm and helpful demeanor of the majority of the staff members significantly contributes to an enjoyable guest experience at the 'Okay Boutique Hotel.'
The Okay Boutique Hotel offers Wi-Fi throughout the premises, including both rooms and the lobby. While some guests reported strong and reliable internet connections, others highlighted issues such as intermittent connectivity, slow speeds and weak signals, particularly in their rooms. Although certain areas like near the pool have better reception, the overall experience with the Wi-Fi was mixed. Despite some shortcomings, others found the Wi-Fi functional and decent for basic needs. For those requiring a stable and fast connection, it might be a hit-or-miss scenario.
The Okay Boutique Hotel offers a generally positive spa experience with several commendations from guests. Many visitors found the spa to be good, describing it as fantastic, amazing and great, while also appreciating its affordability. Several guests particularly enjoyed the body massages with a few noting that massages were so relaxing that they even fell asleep. The massage services provided on the 12th-floor were highlighted and the rooftop restaurant setting added to the relaxation experience.
However, there were also some noteworthy critiques. The massage booking process did not meet some guests' expectations with reports of difficulty in communication with the staff. Additionally, certain spa services, such as body scrubs and facials, were described as disappointing. Some guests experienced background noise and a lack of amenities like towels during their visit.
Despite mixed reviews on specific treatments and service aspects, the spa's overall atmosphere and the helpfulness of the staff contributed to a satisfactory experience for most visitors.
The rooftop pool at 'Okay Boutique Hotel' consistently receives high praise from guests for its stunning views and relaxing atmosphere. The pool area, located on various upper floors including the 14th, is often described as beautiful and serene, making it a perfect spot to unwind after a day of sightseeing. Many find the rooftop bar and pool combination particularly delightful, offering a nice ambiance and a convenient place to enjoy a drink while taking in panoramic city vistas. Cleanliness is frequently noted as a positive aspect with numerous comments highlighting the pool's cleanliness and suitability for relaxation.
However, some reviews point out areas for improvement, such as the presence of too much chlorine and occasional issues with maintenance, including debris in the pool corners and worn-out facilities. Limited poolside amenities like towels and sunbeds are also mentioned. Despite these minor drawbacks, the overall sentiment is largely favorable with many guests recommending the rooftop pool as a highlight of their stay.
For those seeking a retreat within the bustling city, the rooftop pool at 'Okay Boutique Hotel' offers a lovely space with spectacular views, making it a popular and cherished feature among guests.
'Okay Boutique Hotel' presents itself as a solid choice for families seeking a comfortable stay with spacious accommodations. Many guests highlighted the family-friendly orientation of the hotel, which caters well to large families with its spacious and well-equipped family rooms. The hotel provides rooms with multiple beds, making it particularly convenient for family holidays. Guests appreciated the large family rooms that can comfortably accommodate all members, including young children.
The rooftop pool and family breakfast options garner positive attention, offering pleasant experiences for both adults and kids. Several reviewers specifically mentioned that their children really liked the stay and the amenities provided. The staff has also been praised for being friendly and kind, especially with young children, ensuring a welcoming atmosphere for families.
However, there were some concerns. A few guests found the family rooms to be noisy, especially those located directly below the dining area or next to the pool. There were mixed reviews about the cleanliness and consistency of the staff's accessibility. Some noted that rooms could be noisy or lacking certain amenities such as windows. Additionally, the balcony railings were noted to be lower than European standards, posing a potential safety issue for children.
In summary, 'Okay Boutique Hotel' is well-regarded for its spacious family rooms and family-friendly environment, making it a practical choice for those traveling with kids. While there are minor issues related to noise and safety considerations, the overall positive feedback suggests it is a reliable option for family stays.
Okay Boutique Hotel is favorably positioned in a lively neighborhood that is ideal for those who enjoy nightlife. Guests highlight the convenience of its central location, making it easy to access a variety of bars, clubs and restaurants. The hotel is a short walk from Str. 172, which is bustling with numerous dining and drinking establishments. Additionally, the proximity to the vibrant night market and the availability of ample tuk-tuk drivers offer guests plenty of options for evening entertainment. The hotel's rooftop bar is a favorite spot for evening relaxation and the inviting pool at night adds to the overall appeal for nighttime enjoyment. The surrounding area is described as lively and full of dining and entertainment options, making it a great spot for experiencing the local nightlife.
The Okay Boutique Hotel in Phnom Penh is noted for providing good value for its price in the context of a four-star property. Many guests appreciate the hotel's services and accommodations, often finding it on par with other four-star hotels. The location has been highlighted as excellent, being very central and ideal for a short stay in the city.
Although some reviews suggest that the hotel does not meet the typical four-star standards seen in Europe, many guests still commend it for its value for money, describing it as a lovely and impressive hotel. Various reviews praise it as a superb, romantic and beautiful hotel, offering luxurious accommodations at affordable rates.
There are, however, suggestions for improvements, particularly concerning elevator functionality and overall maintenance. Despite these points, many reviews indicate that the guest experience aligns well with what one would expect from a four-star hotel, while others believe it falls short of this rating.
In summary, the Okay Boutique Hotel provides a very good and satisfactory experience with solid four-star qualities, making it a great option for those seeking an affordable, centrally-located accommodation in Phnom Penh.
The Okay Boutique Hotel is highly regarded for its suitability for business travelers, offering a combination of modern amenities and strategic location. Guests have praised the hotel for its ideal location, making it perfect for both business and leisure activities. The rooms are noted to be well-appointed, featuring comfortable beds and convenient desks that cater to work needs, alongside a reliable internet connection which is crucial for business purposes.
The hotel is frequently described as a good business hotel with commendable services tailored to business clients. It boasts an excellent business center, providing all necessary facilities for work and meetings. The availability of business services further adds to its appeal, ensuring that business travelers have everything they need during their stay.
Moreover, the hotel's value for business travelers is frequently highlighted, making it a smart choice for those seeking efficient and comfortable accommodations for work-related trips. The comfortable environment and attentive services have earned the hotel a reputation of being a great choice for business guests.
Okay Boutique Hotel boasts an accessible and convenient location, making it a suitable choice for guests with disabilities. The hotel is well-situated near public transportation and is easily reachable, adding to its appeal as a centrally located accommodation option. Many reviews highlight its close proximity to popular attractions and shopping areas, enhancing the experience for visitors. The hotel building and rooms are designed to be accessible, including wheelchair accessibility. While there are some limited facilities, the overall accessibility of the hotel is well-organized and caters effectively to diverse needs.
The outdoor rooftop pool at Okay Boutique Hotel consistently receives high praise from guests for its exceptional features and atmosphere. Perched on the 14th floor, the pool provides stunning panoramic views of the city, making it a favorite spot for relaxation and sightseeing. The rooftop area, which includes a pool bar and a restaurant, offers a delightful experience for those wishing to unwind with a drink while taking in the breathtaking scenery. Guests highlight the pool's pleasant and clean environment, often mentioning the soothing ambiance created by the beautiful city backdrop. Whether for a leisurely swim or a serene sunset view, this rooftop pool proves to be a significant highlight of the hotel experience. While a few guests note minor maintenance needs, the overall consensus is that the pool adds tremendous value to the stay, making it a must-visit feature of Okay Boutique Hotel.
The Okay Boutique Hotel presents itself as an ideal destination for honeymooners. Many guests have noted its suitability for honeymoons with descriptions such as perfect, amazing and ideal repeatedly used to characterize the hotel's offerings for newlyweds. A variety of positive feedback highlights the hotel's dedicated honeymoon packages and specially booked honeymoon suites. The venue is often described as a small yet romantic spot, ideal for a romantic getaway. Guests deem it well-suited not only for honeymoons but also for those looking to celebrate special moments in a charming and intimate setting.
The Okay Boutique Hotel offers a special experience with its beautiful and authentic décor inspired by Cambodian and Khmer styles. Guests appreciate the traditional touches and intricate boutique inlays throughout the hotel, from its magnificent entrance hall to the charming, atmospheric interiors. Blending colonial elegance with temple-themed aesthetics, the hotel radiates a unique charm that often feels like stepping into a museum. The use of wood and detailed decorations contribute to its quaint and charming atmosphere.
The hotel is celebrated for maintaining an authentic Cambodian ambiance, making it a perfect representation of a local boutique hotel. Beyond its looks, the atmosphere within the hotel is described as amazing with stylish furnishings contributing to a four-star boutique experience. Visitors find the structure and flow of the hotel to be truly stunning and filled with character. The traditional and typically local breakfast, along with every intricate detail, perfectly ties in with the themed decoration, providing a wholly immersive cultural experience.
However, some mention that renovations could enhance the overall experience. Despite this, the vast majority praise the hotel's authentic decoration and welcoming atmosphere, ensuring a memorable stay in a true Cambodian setting.
Situated in a picturesque location, Okay Boutique Hotel effortlessly creates a romantic atmosphere that's perfect for couples seeking a serene escape. With its grand entrance hall evocative of a movie set, the hotel immediately sets the tone for a special stay. The property boasts a romantic ambiance underscored by quaint, cozy honeymoon suites that add a touch of intimacy and charm.
Ideal for short romantic breaks or an extended romantic getaway, this small hotel offers a quiet, peaceful setting that feels tailor-made for couples. The honeymoon feel and romantic setting make it an excellent choice for those celebrating special occasions or simply desiring a tranquil retreat with a loved one. The hotel's intimate size and attention to creating a romantic vibe further enhance the overall experience, ensuring guests leave with cherished memories of their time together.
Location Show Map
Location
Despite being centrally located, the hotel is situated in a quiet dead-end alley, providing a peaceful retreat from the city's hustle and bustle. Many reviews highlight the charm and elegance of the hotel's architecture with spacious rooms that offer stunning views of the city skyline and the Royal Palace. The rooftop pool and bar are particularly praised for offering a fantastic vantage point over Phnom Penh, adding to the overall pleasant stay.
Guests appreciate the abundance of nearby dining options, including local eateries and cafes along the riverside. The location also makes transportation easy with tuk-tuks readily available for quick rides to other parts of the city. For those who prefer to walk, the hotel’s proximity to central tourist spots and amenities is a notable advantage.
Overall, the Okay Boutique Hotel’s prime location, coupled with its quiet ambiance and elegant design, provides an excellent stay for visitors looking to make the most of Phnom Penh's attractions. The combination of convenience and tranquility ensures that it meets the needs of travelers seeking both adventure and relaxation in the city.
Breakfast
However, some guests mention that the breakfast could be better organized and point out issues like crowding, limited seating and occasional chaos. There are also repeated remarks about the coffee quality needing improvement and certain items not being replenished promptly. A segment of travelers found the options leaning too heavily towards Asian cuisine, which might not suit all tastes. Some reviews highlight that the breakfast is satisfactory but note that it falls short of being exceptional.
Despite these critiques, the overall sentiment suggests that breakfast at Okay Boutique Hotel is a positive experience with room for enhancements in variety organization and specific taste preferences.
Dinner
Several guests noted that the food was good and reasonably priced with commendations for the great value for money and the selection of safe, well-cooked Asian dishes. The option to dine on-site is seen as convenient and the variety of vegetarian options is appreciated.
However, a few reviews mention that the food can be somewhat lackluster and slightly overpriced. There are also occasional comments about slow service and mixed quality at the bar. Despite these minor drawbacks, the overall sentiment leans towards a positive dining experience with good views, excellent dining service and helpful staff.
While some guests suggest ordering out, the majority seem satisfied with the dining options, making the Okay Boutique Hotel a solid choice for visitors looking for good food and a pleasant dining atmosphere.
Rooms
However, despite the positive notes on space and decoration, not all feedback is glowing. Some rooms suffer from poor ventilation, musty smells and occasional dirt issues with a subset of reviews mentioning specific problems like moldy or smoky odors, noisy environments and dated furnishings. Additionally, a number of guests contend with dim lighting, hard or broken beds and inconsistencies between the rooms they booked and those they were assigned.
Overall, the Okay Boutique Hotel provides a visually appealing and traditionally styled accommodation with exceptional room sizes and decor, though attention to maintenance and cleanliness could significantly enhance the guest experience.
Beds
However, a significant number of guests found the beds to be on the firmer side. Phrases like beds are very firm, hard beds and mattresses firm are recurrent, indicating that those who prefer softer sleeping surfaces might find the beds less than ideal. Some guests even reported discomfort due to the hardness with mentions of back pain and comparisons to sleeping on the floor.
Cleanliness and maintenance issues were also a concern for some with reports of dirty bed sheets, unclean beds and old-fashioned mattresses. On a brighter note, there were instances of positive remarks about clean beds and comfortable bedding being regularly changed.
In summary, while there's a general appreciation for the spacious and comfortable nature of the beds at Okay Boutique Hotel, those who prefer a softer mattress might need to take note of the firmness reported by several guests. Additionally, mixed reviews on cleanliness suggest that the hotel could benefit from addressing some maintenance issues.
Cleanliness
However, recurring themes in the reviews indicate that cleaning was inconsistent and often superficial. Some guests reported issues such as dusty furniture, dirty and unmaintained bathrooms, old and dirty towels and insufficient housekeeping services. Several reviews mentioned areas that appeared to be neglected, such as balconies, corners of rooms and behind furniture. Moreover, unsightly conditions around the hotel were noted with garbage bins near the premises and unclean surroundings reducing the overall appeal.
While some facilities, such as the dining area, were praised for their cleanliness, the pool and lobby were frequently noted as being dirty. Guests also expressed concerns over specific maintenance issues, such as water leaks, musty smells, stale cigarette smoke and improperly serviced rooms. These issues signal that despite the hotel’s charming Khmer-style decor and unique carved wood interiors, there is a significant need for improved and more consistent cleaning practices to meet guests' expectations fully.
Staff
However, a minority of reviews mention less favorable interactions, noting instances of indifferent or unresponsive behaviors, language barriers and a lack of consistency in service quality. Some guests reported negative experiences with tuktuk drivers associated with the hotel. Despite these occasional shortcomings, the overall sentiment remains positive with many guests expressing appreciation for the hospitality and support provided by the 'Okay Boutique Hotel' staff.
In essence, while there are areas for improvement, the warm and helpful demeanor of the majority of the staff members significantly contributes to an enjoyable guest experience at the 'Okay Boutique Hotel.'
Wi-Fi
Spa
However, there were also some noteworthy critiques. The massage booking process did not meet some guests' expectations with reports of difficulty in communication with the staff. Additionally, certain spa services, such as body scrubs and facials, were described as disappointing. Some guests experienced background noise and a lack of amenities like towels during their visit.
Despite mixed reviews on specific treatments and service aspects, the spa's overall atmosphere and the helpfulness of the staff contributed to a satisfactory experience for most visitors.
Pool
However, some reviews point out areas for improvement, such as the presence of too much chlorine and occasional issues with maintenance, including debris in the pool corners and worn-out facilities. Limited poolside amenities like towels and sunbeds are also mentioned. Despite these minor drawbacks, the overall sentiment is largely favorable with many guests recommending the rooftop pool as a highlight of their stay.
For those seeking a retreat within the bustling city, the rooftop pool at 'Okay Boutique Hotel' offers a lovely space with spectacular views, making it a popular and cherished feature among guests.
Family
The rooftop pool and family breakfast options garner positive attention, offering pleasant experiences for both adults and kids. Several reviewers specifically mentioned that their children really liked the stay and the amenities provided. The staff has also been praised for being friendly and kind, especially with young children, ensuring a welcoming atmosphere for families.
However, there were some concerns. A few guests found the family rooms to be noisy, especially those located directly below the dining area or next to the pool. There were mixed reviews about the cleanliness and consistency of the staff's accessibility. Some noted that rooms could be noisy or lacking certain amenities such as windows. Additionally, the balcony railings were noted to be lower than European standards, posing a potential safety issue for children.
In summary, 'Okay Boutique Hotel' is well-regarded for its spacious family rooms and family-friendly environment, making it a practical choice for those traveling with kids. While there are minor issues related to noise and safety considerations, the overall positive feedback suggests it is a reliable option for family stays.
Nightlife
4 Star
Although some reviews suggest that the hotel does not meet the typical four-star standards seen in Europe, many guests still commend it for its value for money, describing it as a lovely and impressive hotel. Various reviews praise it as a superb, romantic and beautiful hotel, offering luxurious accommodations at affordable rates.
There are, however, suggestions for improvements, particularly concerning elevator functionality and overall maintenance. Despite these points, many reviews indicate that the guest experience aligns well with what one would expect from a four-star hotel, while others believe it falls short of this rating.
In summary, the Okay Boutique Hotel provides a very good and satisfactory experience with solid four-star qualities, making it a great option for those seeking an affordable, centrally-located accommodation in Phnom Penh.
Business
The hotel is frequently described as a good business hotel with commendable services tailored to business clients. It boasts an excellent business center, providing all necessary facilities for work and meetings. The availability of business services further adds to its appeal, ensuring that business travelers have everything they need during their stay.
Moreover, the hotel's value for business travelers is frequently highlighted, making it a smart choice for those seeking efficient and comfortable accommodations for work-related trips. The comfortable environment and attentive services have earned the hotel a reputation of being a great choice for business guests.
Accessible
Outdoor Pool
Honeymoon
Boutique-Style
The hotel is celebrated for maintaining an authentic Cambodian ambiance, making it a perfect representation of a local boutique hotel. Beyond its looks, the atmosphere within the hotel is described as amazing with stylish furnishings contributing to a four-star boutique experience. Visitors find the structure and flow of the hotel to be truly stunning and filled with character. The traditional and typically local breakfast, along with every intricate detail, perfectly ties in with the themed decoration, providing a wholly immersive cultural experience.
However, some mention that renovations could enhance the overall experience. Despite this, the vast majority praise the hotel's authentic decoration and welcoming atmosphere, ensuring a memorable stay in a true Cambodian setting.
Romantic
Ideal for short romantic breaks or an extended romantic getaway, this small hotel offers a quiet, peaceful setting that feels tailor-made for couples. The honeymoon feel and romantic setting make it an excellent choice for those celebrating special occasions or simply desiring a tranquil retreat with a loved one. The hotel's intimate size and attention to creating a romantic vibe further enhance the overall experience, ensuring guests leave with cherished memories of their time together.
Yes, Okay Boutique Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Okay Boutique Hotel.
No, Okay Boutique Hotel doesn't allow dogs.
No, parking facilities aren't available at Okay Boutique Hotel.
No, Okay Boutique Hotel doesn't have a gym.
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