Pacific Hotel
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Summary of reviewsPacific Hotel, located in the heart of Phnom Penh, garners praise for its prime location, making it an excellent choice for travelers looking to explore the city's main attractions on foot. Its proximity to the Central Market, Sorya Mall and Suria KLCC, along with various temples and shopping sites, offers convenience and a variety of options for food and daily necessities. Despite being situated on a busy road, the hotel manages to maintain a peaceful and quiet atmosphere.
The hotel's breakfast receives commendations for its variety and quality with a mix of European and Asian dishes, fresh fruits, cereals and eggs. Guests appreciate the hearty and satisfying nature of the buffet, although some noted a need for more frequent replenishment and expanded options.
Rooms at Pacific Hotel are noted for their cleanliness, modern design and spaciousness, featuring comfortable beds, large bathrooms and essential amenities such as safes, fridges and kettles. The hotel’s gym, though small, is equipped with modern and well-maintained equipment, making it a convenient option for fitness enthusiasts.
Staff at Pacific Hotel consistently receive high marks for their friendliness and helpfulness. Guests commend the team for their attentive and courteous service, ensuring a comfortable stay. Despite occasional language barriers, the overall sentiment is positive due to the staff's diligence and warm behavior.
The WiFi at the hotel is generally reliable and fast, though there are occasional reports of connectivity issues in certain rooms. The beds are praised for their comfort with some guests finding them delightful, though a few reviews mentioned the beds being too firm and noisy.
As a three-star establishment, Pacific Hotel offers impressive value for money. While it may have a basic appearance, its consistent quality in cleanliness, service and amenities ensures a pleasant stay. Ideal for budget-conscious travelers, the hotel provides a balance of affordability and essential comforts, making it a commendable choice for visitors to Phnom Penh.
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The hotel's breakfast receives commendations for its variety and quality with a mix of European and Asian dishes, fresh fruits, cereals and eggs. Guests appreciate the hearty and satisfying nature of the buffet, although some noted a need for more frequent replenishment and expanded options.
Rooms at Pacific Hotel are noted for their cleanliness, modern design and spaciousness, featuring comfortable beds, large bathrooms and essential amenities such as safes, fridges and kettles. The hotel’s gym, though small, is equipped with modern and well-maintained equipment, making it a convenient option for fitness enthusiasts.
Staff at Pacific Hotel consistently receive high marks for their friendliness and helpfulness. Guests commend the team for their attentive and courteous service, ensuring a comfortable stay. Despite occasional language barriers, the overall sentiment is positive due to the staff's diligence and warm behavior.
The WiFi at the hotel is generally reliable and fast, though there are occasional reports of connectivity issues in certain rooms. The beds are praised for their comfort with some guests finding them delightful, though a few reviews mentioned the beds being too firm and noisy.
As a three-star establishment, Pacific Hotel offers impressive value for money. While it may have a basic appearance, its consistent quality in cleanliness, service and amenities ensures a pleasant stay. Ideal for budget-conscious travelers, the hotel provides a balance of affordability and essential comforts, making it a commendable choice for visitors to Phnom Penh.
Hotel with Free Wi-Fi
The Pacific Hotel generally receives positive remarks for its Wi-Fi, with guests frequently highlighting its speed and reliability. This makes it a solid choice for those needing stable internet access.
3-Star Hotel
This hotel provides convenient access to tourist attractions like the Royal Palace and the National Museum. It features a restaurant with 24-hour room service, a fitness center, and breakfast. The staff is known to be fantastic.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Guest Reviews
Nestled in the heart of Phnom Penh, Pacific Hotel boasts a prime location that makes it an excellent choice for travelers keen on exploring the city's major attractions on foot. Situated just a few minutes from the Central Market and Sorya Mall, the hotel provides easy access to shopping and essential amenities. Its proximity to the temples and key sights further enhances its appeal for tourists.
The hotel's central positioning ensures that many of Phnom Penh's main attractions are within walking distance, making it convenient for sightseeing. Guests appreciate the magnificent location, noting that it is near the Suria KLCC and various sites of interest. The area around the hotel offers numerous stalls and shopping malls, providing a variety of options for food and daily necessities.
Despite being located on a busy road, the hotel manages to maintain a relatively quiet ambiance, offering a peaceful retreat in the bustling city. The rooms are comfortable, clean and well-maintained with some guests highlighting the quality and tasteful decor. The hotel also features great facilities, including a clean gym and excellent buffet breakfast.
While the dining options immediately surrounding the hotel might be limited, its overall central and convenient location, combined with friendly, helpful staff, ensures a pleasant stay. The excellent value for money and continually improving standards make Pacific Hotel a commendable choice for visitors to Phnom Penh.
The breakfast at Pacific Hotel is generally well-regarded by guests, offering a good variety and quality of options. The buffet breakfast stands out with its diversity, changing daily to provide different choices each morning. Guests frequently mentioned the hearty and satisfying nature of the breakfast with many describing it as very good or excellent. Specific highlights include a mix of European and Asian dishes, a selection of fruits, cereals, eggs, toast, jam and noodles. The inclusion of local and traditional continental options, along with some western choices, was also appreciated.
The breakfast is often described as tasty and delicious with several guests noting the generous and plentiful spread. Despite some comments about the need for more regular topping up and a desire for improvement in variety, most guests found the breakfast to be very good value for money, especially considering its inclusion in the room price.
Overall, the breakfast at Pacific Hotel is praised for its good quality, variety and satisfying offerings, significantly contributing to the positive guest experience. However, there is room for minor improvements in terms of replenishment and expanding the selection to meet diverse preferences.
The Pacific Hotel offers a consistent level of clean, spacious and comfortable rooms. Many guests appreciated the modern design and well-equipped facilities, including comfortable beds, large bathrooms and essential amenities such as safes, fridges and kettles. The hotel is well-located, providing convenient access to the city center. The gym facilities are noted as a positive feature, aligning with the overall high standard of cleanliness and modernity across the rooms.
However, some reviews pointed out areas for improvement, including the absence of windows in some rooms leading to darkness and occasional dated decor. Despite these drawbacks, the hotel's quality service, combined with a good price-performance ratio, makes it a favorable choice for travelers seeking comfort and convenience. The staff's friendliness and helpfulness further enhance the overall positive experience at the Pacific Hotel.
Pacific Hotel offers a mixed experience when it comes to the comfort of its beds, but tends to lean towards the positive. Many guests have praised the beds as being comfortable with several noting the bedding as a highlight. Descriptions such as comfortable, delightful and great bed frequently appear in reviews, indicating that a number of guests found the beds to their liking. The mattresses are generally regarded as good and the linen also receives favorable mentions.
However, not everyone shares the same sentiment. A portion of guests complained about the beds being too hard or even rock-hard with some mentioning discomfort to the point of feeling the springs. For a few, the firmness of the bed was a significant drawback, leading to discomfort and even pain the next day. Additionally, there's a mention of the bed producing noise with movement, which could be bothersome for light sleepers.
Overall, while the majority of reviews highlight the beds' comfort, potential guests with a preference for softer mattresses may want to take note of the mixed feedback.
Nestled in an excellent location, Pacific Hotel impresses with a consistent dedication to cleanliness and customer service. The rooms stand out for their impeccable cleanliness, being described as very clean, exceptionally clean and spacious. Guests frequently highlight the modern and well-maintained facilities, noting that everything—from rooms to the gym—meets high standards of hygiene.
Travelers appreciate the hotel's serene atmosphere with many mentioning the quiet and cozy rooms. Comfort is clearly a priority here with clean, fresh rooms equipped with effective air conditioning systems, ensuring a pleasant stay.
Apart from the consistent cleanliness, the hotel's staff receives rave reviews for being friendly and attentive, enhancing the overall experience. Although a few reviews noted minor issues like outdated bathrooms and occasional cleanliness lapses, the overwhelming majority of guests speak highly of the hotel's thorough cleaning and quality accommodations. The Pacific Hotel's commitment to maintaining a clean, comfortable environment makes it a reliable choice for travelers.
Visitors to the Pacific Hotel consistently praise the friendliness and helpfulness of the staff. Guests note that the team is always attentive to their needs, available when required and goes above and beyond to ensure a comfortable stay. The reception staff, in particular, receive commendations for their cheerful and efficient service, even during late-night check-ins.
Several reviews highlight the staff's polite and accommodating nature with many pointing out their efforts to greet guests warmly and assist readily. Despite some mentions of a limited proficiency in English, the overall sentiment remains positive due to the evident diligence and courteous behavior of the team.
The hotel's cleanliness is also frequently mentioned with the staff being described as both friendly and exceptional in maintaining the property. From the front desk to the maintenance crew, the kindness and efficiency of the staff are recurring themes in guest feedback.
In summary, the Pacific Hotel's staff stands out for their exceptional service, friendliness and commitment to making guests feel welcome and well-served during their stay.
The WiFi at Pacific Hotel generally receives positive remarks from guests. Descriptions frequently highlight the speed and reliability with phrases like superfast wifi and stable Wi-Fi signal. Many guests found the connection satisfactory with terms like good and worked well appearing consistently. However, there are occasional issues noted, such as Wi-Fi occasionally cuts out and the connection being quite poor in certain rooms. While some found the free WiFi service adequate, there were minor instances of criticism about its consistency inside specific rooms.
The gym at Pacific Hotel receives largely positive feedback from guests, who consistently highlight its excellent equipment and comprehensive setup. Despite its small size, visitors appreciate the well-stocked facilities, making it possible to get a good workout. Guests find it a great bonus, noting that the gym is adequately equipped for an array of exercises with a good selection of weights and machines.
However, a recurring point of critique is the gym's limited opening hours, which don't align with early morning schedules for some guests. It's mentioned that the gym wasn't open until after 8am on several occasions, affecting those who prefer an early start to their fitness routine.
Located on the third floor and featuring modern equipment, the gym is a pleasant find for many who stay at the hotel. The staff's helpfulness and the presence of air conditioning add to the overall positive experience. In summary, despite its compact size and some issues with opening hours, the gym at Pacific Hotel is well-received for its high-quality, well-maintained equipment.
Pacific Hotel in Phnom Penh is a well-balanced establishment in the three-star category, providing guests with a peaceful and secure stay. Despite its basic appearance compared to promotional pictures, it offers impressive value for money, making it a viable option for budget-conscious travelers. Conveniently located within walking distance of key attractions, the hotel’s central position in the city adds to its appeal.
Though European-standard improvements are being noticed, such as the service quality, there is a remark on the lack of friendliness during breakfast service, which opts for a served meal rather than a buffet. It is considered a solid three-star hotel that meets Southeast Asian standards, ideal for a short stay, particularly for one night. Overall, Pacific Hotel is a reliable choice for those seeking affordability without compromising on essential comforts.
Location Show Map
Location
The hotel's central positioning ensures that many of Phnom Penh's main attractions are within walking distance, making it convenient for sightseeing. Guests appreciate the magnificent location, noting that it is near the Suria KLCC and various sites of interest. The area around the hotel offers numerous stalls and shopping malls, providing a variety of options for food and daily necessities.
Despite being located on a busy road, the hotel manages to maintain a relatively quiet ambiance, offering a peaceful retreat in the bustling city. The rooms are comfortable, clean and well-maintained with some guests highlighting the quality and tasteful decor. The hotel also features great facilities, including a clean gym and excellent buffet breakfast.
While the dining options immediately surrounding the hotel might be limited, its overall central and convenient location, combined with friendly, helpful staff, ensures a pleasant stay. The excellent value for money and continually improving standards make Pacific Hotel a commendable choice for visitors to Phnom Penh.
Breakfast
The breakfast is often described as tasty and delicious with several guests noting the generous and plentiful spread. Despite some comments about the need for more regular topping up and a desire for improvement in variety, most guests found the breakfast to be very good value for money, especially considering its inclusion in the room price.
Overall, the breakfast at Pacific Hotel is praised for its good quality, variety and satisfying offerings, significantly contributing to the positive guest experience. However, there is room for minor improvements in terms of replenishment and expanding the selection to meet diverse preferences.
Rooms
However, some reviews pointed out areas for improvement, including the absence of windows in some rooms leading to darkness and occasional dated decor. Despite these drawbacks, the hotel's quality service, combined with a good price-performance ratio, makes it a favorable choice for travelers seeking comfort and convenience. The staff's friendliness and helpfulness further enhance the overall positive experience at the Pacific Hotel.
Beds
However, not everyone shares the same sentiment. A portion of guests complained about the beds being too hard or even rock-hard with some mentioning discomfort to the point of feeling the springs. For a few, the firmness of the bed was a significant drawback, leading to discomfort and even pain the next day. Additionally, there's a mention of the bed producing noise with movement, which could be bothersome for light sleepers.
Overall, while the majority of reviews highlight the beds' comfort, potential guests with a preference for softer mattresses may want to take note of the mixed feedback.
Cleanliness
Travelers appreciate the hotel's serene atmosphere with many mentioning the quiet and cozy rooms. Comfort is clearly a priority here with clean, fresh rooms equipped with effective air conditioning systems, ensuring a pleasant stay.
Apart from the consistent cleanliness, the hotel's staff receives rave reviews for being friendly and attentive, enhancing the overall experience. Although a few reviews noted minor issues like outdated bathrooms and occasional cleanliness lapses, the overwhelming majority of guests speak highly of the hotel's thorough cleaning and quality accommodations. The Pacific Hotel's commitment to maintaining a clean, comfortable environment makes it a reliable choice for travelers.
Staff
Several reviews highlight the staff's polite and accommodating nature with many pointing out their efforts to greet guests warmly and assist readily. Despite some mentions of a limited proficiency in English, the overall sentiment remains positive due to the evident diligence and courteous behavior of the team.
The hotel's cleanliness is also frequently mentioned with the staff being described as both friendly and exceptional in maintaining the property. From the front desk to the maintenance crew, the kindness and efficiency of the staff are recurring themes in guest feedback.
In summary, the Pacific Hotel's staff stands out for their exceptional service, friendliness and commitment to making guests feel welcome and well-served during their stay.
Wi-Fi
Gym
However, a recurring point of critique is the gym's limited opening hours, which don't align with early morning schedules for some guests. It's mentioned that the gym wasn't open until after 8am on several occasions, affecting those who prefer an early start to their fitness routine.
Located on the third floor and featuring modern equipment, the gym is a pleasant find for many who stay at the hotel. The staff's helpfulness and the presence of air conditioning add to the overall positive experience. In summary, despite its compact size and some issues with opening hours, the gym at Pacific Hotel is well-received for its high-quality, well-maintained equipment.
3 Star
Though European-standard improvements are being noticed, such as the service quality, there is a remark on the lack of friendliness during breakfast service, which opts for a served meal rather than a buffet. It is considered a solid three-star hotel that meets Southeast Asian standards, ideal for a short stay, particularly for one night. Overall, Pacific Hotel is a reliable choice for those seeking affordability without compromising on essential comforts.
No, Pacific Hotel doesn't have any pool.
No, a spa isn't available at Pacific Hotel.
No, Pacific Hotel doesn't allow dogs.
Yes, parking facilities are available at Pacific Hotel.
Yes, Pacific Hotel has a gym.
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