Palace Gate Hotel & Resort By EHM
Phnom Penh
11.56224400,
104.93382900
,
#44, St Sothearos, Daun Penh (in Front Of Royal Palace)
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Summary of reviewsPalace Gate Hotel & Resort By EHM, located centrally in Phnom Penh, is highly praised for its prime location next to the Royal Palace and proximity to major city attractions. This setting not only provides convenience for sightseeing but also offers a serene retreat removed from urban noise. Guests appreciate the heritage-rich ambiance, enhanced by the hotel’s beautiful refurbishment of an old French building and lush, jungle-like pool surroundings.
The hotel’s breakfast buffet receives commendation for its diversity and quality, catering to a variety of tastes with a mix of Asian and Western cuisine, including pancakes, waffles and eggs. The outdoor dining area by the pool adds to the pleasant dining experience. Although there are minor suggestions for additional coffee options and some improvements in vegetarian dishes, overall, the breakfast meets five-star expectations.
Dinner at the hotel stands out with multiple restaurants offering high-quality food and excellent value. The elegant dining room and rooftop ambiance add to the pleasurable dining experiences, complemented by professional and friendly restaurant staff. Although occasional mishaps like cold curry are noted, the general consensus highlights delicious food and a top-tier dining environment.
Guests applaud the rooms for their spaciousness, comfort and cleanliness. With beautiful views and well-appointed furnishings, the accommodations offer modern and stylish presentations. Minor issues like room key difficulties and signs of age in some decor are mentioned, yet these do not significantly detract from overall comfort. Beautiful surroundings, good location and a tranquil pool area enhance the stay experience.
Cleanliness across the hotel is consistently praised with both rooms and common areas like the pool and lobby being meticulously maintained. A few superficial issues such as discolored sheets or bathroom odors are noted but do not overshadow the hotel’s high standards. The staff receive high praise for their friendliness, helpfulness and professionalism, significantly contributing to a welcoming atmosphere and guest satisfaction.
The hotel’s spa services receive positive reviews for their high-quality treatments and skilled therapists. Guests enjoy excellent massages and appreciate the spa’s serene ambiance, despite one review suggesting the experience could be below expectations. The gym, positioned on the top floor, is well-equipped and generally satisfactory, though the lack of air conditioning is a noted downside.
The pool area stands out for its beauty and relaxing environment, surrounded by lush gardens and trees. Guests appreciate the superb pool service, fantastic spa treatments and the stunning views from the rooftop sky bar. Despite occasional busy periods, the pool remains a favored feature for its cleanliness and serene atmosphere.
The excellent quality of bedding ensures comfortable sleep with the spacious and inviting rooms enhancing the overall experience. Despite isolated comments about harder mattresses or smaller bed sizes, the consensus highlights the comfortable and clean beds.
While the hotel claims a five-star rating, some guests feel that certain services and food offerings do not consistently meet the high standards expected. Nonetheless, the luxurious accommodations, historical building, elegant decor and reasonably priced exclusive restaurant align well with the overall luxurious experience.
In summary, Palace Gate Hotel & Resort By EHM offers a blend of historical elegance and modern comfort in an ideal Phnom Penh location. With exceptional dining, spacious and clean rooms, a stunning pool area and attentive staff, it provides a highly recommended and luxurious stay, despite some areas for potential improvement.
Categories
The hotel’s breakfast buffet receives commendation for its diversity and quality, catering to a variety of tastes with a mix of Asian and Western cuisine, including pancakes, waffles and eggs. The outdoor dining area by the pool adds to the pleasant dining experience. Although there are minor suggestions for additional coffee options and some improvements in vegetarian dishes, overall, the breakfast meets five-star expectations.
Dinner at the hotel stands out with multiple restaurants offering high-quality food and excellent value. The elegant dining room and rooftop ambiance add to the pleasurable dining experiences, complemented by professional and friendly restaurant staff. Although occasional mishaps like cold curry are noted, the general consensus highlights delicious food and a top-tier dining environment.
Guests applaud the rooms for their spaciousness, comfort and cleanliness. With beautiful views and well-appointed furnishings, the accommodations offer modern and stylish presentations. Minor issues like room key difficulties and signs of age in some decor are mentioned, yet these do not significantly detract from overall comfort. Beautiful surroundings, good location and a tranquil pool area enhance the stay experience.
Cleanliness across the hotel is consistently praised with both rooms and common areas like the pool and lobby being meticulously maintained. A few superficial issues such as discolored sheets or bathroom odors are noted but do not overshadow the hotel’s high standards. The staff receive high praise for their friendliness, helpfulness and professionalism, significantly contributing to a welcoming atmosphere and guest satisfaction.
The hotel’s spa services receive positive reviews for their high-quality treatments and skilled therapists. Guests enjoy excellent massages and appreciate the spa’s serene ambiance, despite one review suggesting the experience could be below expectations. The gym, positioned on the top floor, is well-equipped and generally satisfactory, though the lack of air conditioning is a noted downside.
The pool area stands out for its beauty and relaxing environment, surrounded by lush gardens and trees. Guests appreciate the superb pool service, fantastic spa treatments and the stunning views from the rooftop sky bar. Despite occasional busy periods, the pool remains a favored feature for its cleanliness and serene atmosphere.
The excellent quality of bedding ensures comfortable sleep with the spacious and inviting rooms enhancing the overall experience. Despite isolated comments about harder mattresses or smaller bed sizes, the consensus highlights the comfortable and clean beds.
While the hotel claims a five-star rating, some guests feel that certain services and food offerings do not consistently meet the high standards expected. Nonetheless, the luxurious accommodations, historical building, elegant decor and reasonably priced exclusive restaurant align well with the overall luxurious experience.
In summary, Palace Gate Hotel & Resort By EHM offers a blend of historical elegance and modern comfort in an ideal Phnom Penh location. With exceptional dining, spacious and clean rooms, a stunning pool area and attentive staff, it provides a highly recommended and luxurious stay, despite some areas for potential improvement.
Hotel near Golf Courses
Located in Daun Penh, in front of the Royal Palace, Palace Gate Hotel offers a prime location with easy access to the city's attractions and golf courses. As a resort, it likely provides a relaxing environment for golf lovers after a day on the course.
Hotel for Honeymoon
Located in front of the Royal Palace, this hotel offers luxurious accommodations, a stunning pool, and a serene atmosphere. The hotel's proximity to cultural attractions and its elegant design make it ideal for a memorable honeymoon.
Hotel with Spa
Offering a serene spa experience near the Royal Palace, this hotel combines traditional Khmer hospitality with modern spa treatments. The tranquil atmosphere and skilled therapists make it a popular choice.
Family Friendly Hotel
This hotel is well-suited for families with its convenient location and resort-style amenities. While specific family-centric amenities aren't detailed in the provided data, its reputation and features suggest a comfortable stay for families.
Romantic Hotel
Located in front of the Royal Palace, Palace Gate Hotel & Resort By EHM offers a romantic setting and spacious rooms. The hotel ensures a comfortable and memorable stay for couples with its exceptional service.
Hotel with Swimming Pool
Located in front of the Royal Palace, this hotel features a large outdoor pool surrounded by lush gardens. The pool area provides a tranquil setting for relaxation and offers a welcome escape from the bustling city.
Outdoor Pool
Business Hotel
Located near the Royal Palace, Palace Gate Hotel & Resort offers a blend of luxury and convenience for business travelers. It features meeting facilities and business services. The hotel's ambiance and location make it suitable for both work and leisure.
Accessible Hotel
This hotel is listed as an accessible hotel and has received a high review score in the context of accessibility searches.
Hotel with Gym
The hotel provides a well-equipped gym, allowing guests to maintain their fitness regime. The fitness facilities are complemented by the hotel's relaxing ambiance and excellent service.
5-Star Hotel
Set in a restored French colonial villa, it offers unique accommodations with views of the Tonle Sap River. The combination of its historical setting, elegant design, and modern amenities provides a luxurious and culturally rich experience.
Hotel with Outdoor Pool
This hotel offers a beautiful outdoor pool with a relaxing atmosphere, complemented by its historical setting in front of the Royal Palace. The pool area is well-designed for both leisure and aesthetic appeal.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Guest Reviews
Palace Gate Hotel & Resort By EHM boasts an enviable location right in the heart of Phnom Penh, garnering praise from guests for its close proximity to the city's top attractions. The hotel is superbly situated next to the Royal Palace, offering ideal convenience for exploring the royal grounds, the river promenade and the national museum. Guests frequently highlight the centrality of the hotel, noting that many of the city's main sights and landmarks are within easy walking distance. The location provides not only a scenic view of the Imperial Palace but also a tranquil setting away from the hustle and bustle of traffic noise.
The hotel's prime spot is complemented by a wonderful sky bar that provides panoramic views, making it a favorite for both relaxation and sightseeing. Guests appreciate the heritage-rich setting with a beautiful refurbishment of an old French building that adds historical charm to the resort's sophisticated ambiance. The lush, jungle-like atmosphere around the pool enhances the retreat’s appeal, creating a relaxing oasis amidst the vibrant city.
Overall, the Palace Gate Hotel & Resort is repeatedly praised for its perfect balance of historical elegance and modern comfort, making it an exceptional choice for both short visits and extended stays in Phnom Penh.
The breakfast at Palace Gate Hotel & Resort By EHM receives a largely positive response from guests. Described as exceptional, excellent and even fantastic, the breakfast buffet offers an abundant and diverse selection catering to multiple tastes. Guests appreciate the mix of Asian cuisine and Western favorites such as pancakes, waffles and eggs. The presentation and quality are frequently praised with several noting the cheerful and attentive staff enhancing their dining experience.
Many reviews highlight the variety, stating there's something for everyone, from noodle soups to salads and fresh fruits. Breakfast is served in a dining area with an outdoor section by the pool, adding to the overall pleasant atmosphere. While noted as gargantuan and super delicious, some guests felt the breakfast could be improved with more coffee options like cappuccino or latte macchiato and a better selection of vegetarian dishes. Others mentioned the bread quality was subpar and a few found certain items cold due to low heat settings.
Despite some comments on limited continental or Western options and occasional running out of items, the consensus is that the breakfast is rich, well-stocked and generally meets the expectations of a five-star hotel, leaving most guests satisfied with their morning meal.
Palace Gate Hotel & Resort By EHM has garnered accolades for its dining experiences across various guest reviews. Guests consistently commend the hotel for its exceptional food quality, noting that the meals served are always of a high standard. The hotel features multiple restaurants, all praised for their excellent food and superb value, making each dining experience delightful. Visitors have highlighted the elegant dining room and the awesome rooftop with a charming view as standout features, adding to the ambiance and overall dining pleasure.
In addition to the delicious dinner offerings, guests have enjoyed good breakfasts and found lunch by the pool especially pleasant. The food, whether it's the fruity di mare pizza via room service or the assorted typical dishes for lunch and dinner, is prepared deliciously. The restaurant staff is repeatedly described as nice, helpful and professional, enhancing the dining experience further.
The hotel’s restaurant is not only known for its great meals but also for its appearance, although there were a few mentions of occasional mishaps like being served cold curry. Nonetheless, the general consensus remains positive with many describing their meals as delicious and the restaurant as one of the top-rated in Phnom Penh. Overall, the dining experiences at Palace Gate Hotel & Resort By EHM are frequently highlighted, contributing significantly to the guests’ satisfaction during their stay.
Palace Gate Hotel & Resort By EHM receives high praise for its rooms which are frequently described as spacious, comfortable and clean. Guests appreciate the functionality and well-appointed nature of the accommodations. Many rooms offer beautiful views with balconies overlooking the pool and river, adding to the overall charm. The suite rooms in particular receive commendations for their size and comfort, featuring amenities like refrigerators and minibars.
The hotel's decor, while elegant and lavish in some areas, does show signs of age in certain suites and public areas, though this does not significantly detract from the overall experience. Guests also note the modern and stylish presentation of many rooms, praising the beautiful furnishings and spacious layouts. The rooms are equipped with practical amenities, including walk-in showers and some are soundproof, ensuring a quiet stay.
One notable issue mentioned is the difficulty some guests encountered with room keys and the associated room lighting and air conditioning. Despite minor drawbacks, the comfort and cleanliness of the rooms, coupled with the hotel's good location and excellent pool area, make Palace Gate Hotel & Resort a delightful place to stay.
Overall, the hotel receives accolades for its spacious and stylishly decorated rooms, attentive and kind staff and beautiful surroundings, making it a highly recommended destination for travelers looking for a comfortable and luxurious stay.
Palace Gate Hotel & Resort clearly prioritizes guest comfort, as numerous reviews highlight the exceptional quality of their bedding. Guests frequently praised the beds for being incredibly comfortable with many noting that they experienced excellent sleep quality during their stay. The rooms themselves are described as spacious and very comfortable, enhancing the overall experience. While there are isolated comments mentioning harder mattresses or bed sizes, the overwhelming consensus is that the beds are clean, comfy and an integral part of a pleasant stay. The supportive and fairly English-proficient staff further adds to the positive impressions, contributing to a stay that combines comfort with attentive service.
Palace Gate Hotel & Resort By EHM boasts excellent levels of cleanliness and well-maintained facilities. Guests frequently describe the rooms as clean, comfortable and spacious, despite some noting that they feel a bit dated. Common areas, including the pool and lobby, are highlighted for their cleanliness and pleasant scents, often compared to lemongrass. The property itself is well-kept and guests appreciate the clean, beautifully presented rooms and grounds. Although some guests experienced minor issues like discolored sheets and an unpleasant bathroom odor, the overall impression is that the hotel maintains a high standard of cleanliness.
The hotel's clean, lovely pool area and diverse breakfast offerings add to the positive experience. Furthermore, the service from the staff is described as extremely kind and helpful, enhancing the welcoming and pleasant atmosphere. The stunning property, beautiful interior and good environmental measures are additional points of praise. Situated next to the National Museum, the hotel also enjoys a perfect location. Despite some superficial cleaning concerns, the hotel's commitment to cleanliness and guest satisfaction leaves a strong, positive impression.
The staff at Palace Gate Hotel & Resort By EHM consistently receive high praise for their friendly, helpful and professional demeanor. Guests repeatedly highlight the exceptional service with staff members being described as super helpful, extremely polite and always attentive. The atmosphere created by the staff is both welcoming and relaxing, ensuring that all guests feel comfortable during their stay. The staff go out of their way to accommodate needs, demonstrating a genuine eagerness to please and help with any issues that arise. The hotel is noted for its outstanding hospitality with guests emphasizing the brilliant service and attention to detail. Despite a few mentions of occasional disorganization or less smiling interactions, the overall impression is one of charm, professionalism and an extraordinary commitment to guest satisfaction. The combination of friendly staff and excellent facilities contributes to a very memorable experience at the hotel.
The spa at Palace Gate Hotel & Resort By EHM receives high praise for its excellent service and high quality treatments. Guests particularly highlight the very good massages and skilled therapists. The spa offers a variety of services including wonderful facials and a soothing sauna, making it a great choice for relaxation. Many reviewers found the late night spa operations handy and the overall experience recommendable with excellent and incredible massage sessions frequently noted. While one review mentioned the spa feeling below expectations, the majority found it highly recommendable, applauding its high quality service and wonderful ambiance.
The gym at Palace Gate Hotel & Resort By EHM receives high praise for its facilities and equipment. Guests often describe it as great, well-equipped and excellent, indicating a satisfactory experience. Positioned on the top floor, it adds an appealing view while working out. However, there are a few mentions of a lack of air conditioning, which could be a downside, particularly during hot weather. Overall, the gym appears to be a strong asset of the hotel, contributing positively to guests' stays.
The Palace Gate Hotel & Resort By EHM features an extraordinary pool area that has garnered significant praise from its guests. The pool is frequently described as beautiful, gorgeous and stunning with a calming and luxurious ambiance that invites relaxation. The location of the pool, set amidst lush gardens and surrounded by trees and flowers, adds to its charm, creating an oasis-like atmosphere in the heart of the city.
Guests have mentioned enjoying the superb pool service and the fantastic spa treatments available in the pool area. The pool is large enough for both lap swimming and casual dips with plenty of shaded spots for those who prefer to stay out of the sun. The terrace bar and dining areas, complemented by excellent food and drink options, enhance the overall experience.
The rooftop sky bar offers incredible views of the Royal Palace, adding a touch of splendor to the poolside relaxation. Despite being busy at times, the pool remains a favorite feature among visitors for its pristine cleanliness and serene environment, making it an ideal spot to unwind and enjoy the resort's amenities.
Palace Gate Hotel & Resort By EHM, advertised as a 5-star establishment, offers a perfect location that many guests find ideal for a luxurious stay. Guests have appreciated standard room amenities and a pleasant overall experience that aligns with the hotel’s 5-star status. The breakfast and pool facilities have received positive remarks, enhancing the comfortable experience of staying at this hotel.
However, there are notable inconsistencies in maintaining the 5-star quality, particularly in the service and food and beverage offerings. Several guests expressed disappointment, noting that these aspects did not meet their expectations for a five-star hotel. Despite having the amenities one would expect from a high-end establishment, the subpar service is frequently mentioned as a significant drawback, suggesting that the hotel’s execution does not always live up to its acclaimed rating. While the hotel does have its strong points, it appears that not all its elements consistently meet the high standards associated with a five-star rating.
Palace Gate Hotel & Resort By EHM offers luxurious accommodations with a calming and luxurious atmosphere. This five-star hotel, set in a beautiful historic building, provides a stunning property for guests to enjoy. The decor inside is very luxurious, contributing to a true luxury experience. While the hotel boasts an exclusive restaurant that aligns with its luxurious theme, it is not overpriced. However, despite its self-proclaimed fine-dining status and 5-star rating, some guests found the experience to fall short of these high expectations.
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Location
The hotel's prime spot is complemented by a wonderful sky bar that provides panoramic views, making it a favorite for both relaxation and sightseeing. Guests appreciate the heritage-rich setting with a beautiful refurbishment of an old French building that adds historical charm to the resort's sophisticated ambiance. The lush, jungle-like atmosphere around the pool enhances the retreat’s appeal, creating a relaxing oasis amidst the vibrant city.
Overall, the Palace Gate Hotel & Resort is repeatedly praised for its perfect balance of historical elegance and modern comfort, making it an exceptional choice for both short visits and extended stays in Phnom Penh.
Breakfast
Many reviews highlight the variety, stating there's something for everyone, from noodle soups to salads and fresh fruits. Breakfast is served in a dining area with an outdoor section by the pool, adding to the overall pleasant atmosphere. While noted as gargantuan and super delicious, some guests felt the breakfast could be improved with more coffee options like cappuccino or latte macchiato and a better selection of vegetarian dishes. Others mentioned the bread quality was subpar and a few found certain items cold due to low heat settings.
Despite some comments on limited continental or Western options and occasional running out of items, the consensus is that the breakfast is rich, well-stocked and generally meets the expectations of a five-star hotel, leaving most guests satisfied with their morning meal.
Dinner
In addition to the delicious dinner offerings, guests have enjoyed good breakfasts and found lunch by the pool especially pleasant. The food, whether it's the fruity di mare pizza via room service or the assorted typical dishes for lunch and dinner, is prepared deliciously. The restaurant staff is repeatedly described as nice, helpful and professional, enhancing the dining experience further.
The hotel’s restaurant is not only known for its great meals but also for its appearance, although there were a few mentions of occasional mishaps like being served cold curry. Nonetheless, the general consensus remains positive with many describing their meals as delicious and the restaurant as one of the top-rated in Phnom Penh. Overall, the dining experiences at Palace Gate Hotel & Resort By EHM are frequently highlighted, contributing significantly to the guests’ satisfaction during their stay.
Rooms
The hotel's decor, while elegant and lavish in some areas, does show signs of age in certain suites and public areas, though this does not significantly detract from the overall experience. Guests also note the modern and stylish presentation of many rooms, praising the beautiful furnishings and spacious layouts. The rooms are equipped with practical amenities, including walk-in showers and some are soundproof, ensuring a quiet stay.
One notable issue mentioned is the difficulty some guests encountered with room keys and the associated room lighting and air conditioning. Despite minor drawbacks, the comfort and cleanliness of the rooms, coupled with the hotel's good location and excellent pool area, make Palace Gate Hotel & Resort a delightful place to stay.
Overall, the hotel receives accolades for its spacious and stylishly decorated rooms, attentive and kind staff and beautiful surroundings, making it a highly recommended destination for travelers looking for a comfortable and luxurious stay.
Beds
Cleanliness
The hotel's clean, lovely pool area and diverse breakfast offerings add to the positive experience. Furthermore, the service from the staff is described as extremely kind and helpful, enhancing the welcoming and pleasant atmosphere. The stunning property, beautiful interior and good environmental measures are additional points of praise. Situated next to the National Museum, the hotel also enjoys a perfect location. Despite some superficial cleaning concerns, the hotel's commitment to cleanliness and guest satisfaction leaves a strong, positive impression.
Staff
Spa
Gym
Pool
Guests have mentioned enjoying the superb pool service and the fantastic spa treatments available in the pool area. The pool is large enough for both lap swimming and casual dips with plenty of shaded spots for those who prefer to stay out of the sun. The terrace bar and dining areas, complemented by excellent food and drink options, enhance the overall experience.
The rooftop sky bar offers incredible views of the Royal Palace, adding a touch of splendor to the poolside relaxation. Despite being busy at times, the pool remains a favorite feature among visitors for its pristine cleanliness and serene environment, making it an ideal spot to unwind and enjoy the resort's amenities.
5 Star
However, there are notable inconsistencies in maintaining the 5-star quality, particularly in the service and food and beverage offerings. Several guests expressed disappointment, noting that these aspects did not meet their expectations for a five-star hotel. Despite having the amenities one would expect from a high-end establishment, the subpar service is frequently mentioned as a significant drawback, suggesting that the hotel’s execution does not always live up to its acclaimed rating. While the hotel does have its strong points, it appears that not all its elements consistently meet the high standards associated with a five-star rating.
Luxury
Yes, Palace Gate Hotel & Resort By EHM has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Palace Gate Hotel & Resort By EHM.
No, Palace Gate Hotel & Resort By EHM doesn't allow dogs.
No, parking facilities aren't available at Palace Gate Hotel & Resort By EHM.
Yes, Palace Gate Hotel & Resort By EHM has a gym.
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