Phnom Penh, Waterfront, Corner of Preah Monivong Bridge (93) & Preah Norodom Blvd (41), Village 10, Sangkat Tonle Bassac11.53136,104.931065(Show on Map)
8.7
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
SUN & MOON, Riverside Hotel offers a unique and serene retreat, praised for its splendid river views and tranquil atmosphere, thanks to its slightly out-of-town location. While it may pose challenges for those seeking proximity to city attractions, its setting provides a peaceful escape from the bustling city center, especially appreciated by guests heading south or those preferring a quieter environment.
The hotel's breakfast receives high accolades, recognized as one of the best in Phnom Penh, with a diverse buffet catering to both European and Asian tastes. Guests enjoy a superb breakfast experience, enhanced by the beautiful dining hall and attentive staff. Although some items come with additional charges and there's room for improvement to match the hotel's high standards, the morning offerings are generally seen as delicious and varied.
Rooms at SUN & MOON are consistently praised for their spaciousness, cleanliness, and elegant design. Guests highlight the comfort and luxury of the rooms, with lovely balconies providing breathtaking city views. The infinity pool overlooking the Mekong River adds a layer of relaxation and enjoyment. While minor issues exist, the overall accommodation experience is described as clean, quiet, and luxurious, with exceptional service from friendly and attentive staff.
The hotel's modern aesthetics and immaculate cleanliness extend to public areas, contributing to a pleasing stay for guests. Although there are small concerns about air quality and sauna maintenance, these do not overshadow the hotel's commitment to cleanliness and comfort.
SUN & MOON's staff is often noted as a highlight, delivering exceptional service that enhances the hospitality experience. The team is praised for their friendliness, attentiveness, and ability to cater to guests' needs, with staff fluent in multiple languages, accommodating international visitors seamlessly. The hotel is renowned for its warm and inviting atmosphere, thanks in large part to its outstanding staff.
Fitness enthusiasts will find the hotel's gym impressive, offering exceptional facilities that stand out in hotel complexes. Despite some temporary closures, the gym provides a remarkable fitness experience, and together with the well-received infinity pool, contributes to the hotel's strong wellness offerings.
Overall, SUN & MOON, Riverside Hotel is a standout choice for travelers seeking a peaceful retreat with superb amenities, excellent service, and memorable views, making for an exceptional and enjoyable stay.
Categories
Sustainability Journey
SUN & MOON, Riverside Hotel incorporates solar lighting and energy-efficient systems. They have eliminated single-use plastics to align with sustainable tourism practices and prioritize community engagement by highlighting Cambodian art, cuisine, and traditions.
Family
This hotel is suitable for families due to its riverside location and comfortable accommodations. The hotel provides easy access to local attractions, making it convenient for families to explore the city.
Pool
This hotel boasts a stylish rooftop infinity pool with stunning views of the city and the Mekong River. Guests can enjoy a refreshing swim while taking in the breathtaking scenery, making it a top choice for pool enthusiasts.
Outdoor Pool
Business
Located on the waterfront, this hotel offers convenient access to business districts and features meeting facilities. It provides essential business amenities and services suitable for meetings and corporate stays. The riverside location adds a unique ambiance.
Parking
Situated on the waterfront, this hotel offers parking and easy access to the city's main attractions. Its riverside location provides a scenic and convenient base for exploring Phnom Penh.
Gym
Provides a well-equipped gym with cardio machines, strength training equipment, and free weights. The hotel's fitness center offers a convenient option for guests looking to stay active during their stay.
5 Star
Located on the riverside, it offers stylish rooms and a rooftop pool with city views. The hotel's modern design, convenient location, and range of amenities make it a popular choice for travelers.
Outdoor Pool
SUN & MOON, Urban Hotel features a stylish rooftop infinity pool that provides stunning city views. The pool area is modern and well-maintained, making it a great spot for relaxation.
Luxury
Honeymoon
Spa
Romantic
Accessible
Small
Yoga
Room Types
Deluxe King BedGuests will have a special experience as this double room provides a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Deluxe Twin BedThis twin room's standout feature is the pool with a view. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Deluxe King Bed with BalconyThis double room provides a pool with a view. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe Twin Bed with BalconyThis twin room features a pool with a view. The spacious twin room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Luxury King Bed with BalconyThe pool with a view is the standout feature of this double room. The spacious double room features air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Suite King Bed with BalconyThe pool with a view is a top feature of this suite. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Suite King Bed with TerraceThis suite's standout feature is the pool with a view. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Deluxe Triple RoomThis triple room features a pool with a view. Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 3 beds.
Guest Reviews
8.7
Very Good
Review Summaries
Location
SUN & MOON, Riverside Hotel is situated in a somewhat unique location, offering splendid views of the river and providing serene visuals from both the rooms and the rooftop pool. Although it is a bit out of town, some visitors find this a perfect retreat from the bustling city center. This location may not be ideal for those seeking proximity to major attractions, eateries, or tourist activities, as it is situated at a considerable distance from the heart of the city and popular areas. Additionally, transportation can be challenging due to the hotel's position between two busy streets, often leading to significant traffic. Despite these factors, for guests heading south of the city or those who prefer a more tranquil atmosphere, the location remains agreeable. As an overall experience, the hotel itself is praised for its unique setting and the comfort and enjoyment it provides within its premises.
Breakfast
SUN & MOON, Riverside Hotel in Phnom Penh garners a robust reputation for its breakfast offerings, consistently praised by guests as among the best in the city. The hotel presents a fine morning buffet with a free choice of diverse breakfast options, catering to both European and Asian tastes. Guests rave about the superb selection, from eggs prepared in any style to various dinner items that elevate the morning experience. The hearty and balanced buffet accommodates a wide range of preferences with a large spread, albeit with some criticisms about limited variety for a 5-star establishment. Despite this, the main hall where breakfast is served is noted for its beauty, enhancing the overall dining experience. While the quality is largely seen as very tasty and varied, certain aspects such as cappuccino, bottled water, and some breakfast items come with additional charges. A handful of reviewers suggest room for improvement to align the offerings with the hotel's high standards. Nonetheless, the staff receives commendations for their eager service, contributing to what many describe as a magnificent and amazing start to the day.
Rooms
SUN & MOON, Riverside Hotel offers a delightful experience with its range of comfortable, well-designed rooms. Guests frequently praise the spaciousness and cleanliness, often highlighting lovely balcony rooms that afford beautiful views of the city. The rooms are described as large and well-equipped, offering everything necessary for a comfortable stay. The decor strikes a chord with visitors, with many mentioning the fabulous design and nicely appointed decor. Notably, the hotel features a phenomenal view, particularly praised from certain rooms, creating a bright and refreshing atmosphere. The beds are noted for their comfort, and the breakfast service complements the stay nicely. Guests are appreciative of the strong water pressure in the showers, ensuring a refreshing start or end to their day. The hotel's luxurious feel is accentuated by friendly and attentive staff, enhancing the overall guest experience. While there are isolated remarks of less perfect conditions, the majority of feedback centers around the positive aspects, confirming the hotel as a clean, quiet, and pleasant accommodation choice with a touch of luxury. The infinity pool overlooking the Mekong adds an extra dimension of relaxation, making it a popular feature among visitors.
Cleanliness
SUN & MOON, Riverside Hotel stands out for its remarkable cleanliness and modern aesthetics, drawing positive reviews from its guests. The hotel is described as beautifully decorated with everything being new and flawless. The rooms are consistently noted for being clean, tidy, and immensely comfortable, adding to the guests' overall pleasant experience. Public areas mirror this standard, maintaining a high level of cleanliness and tidiness. Guests appreciate the attentive and friendly staff, who contribute significantly to making the stay enjoyable. Though there are minor hiccups regarding stuffy air quality and sauna maintenance, they scarcely overshadow the hotel's exceptional features. Guests feel at home, thanks to thoughtful comfort items and an impressive, hyper-modern environment that elevates their stay.
Staff
Nestled along the riverside, the SUN & MOON Hotel is renowned for its exceptional staff, who consistently stand out as the highlight of guests' stays. The front desk officers and restaurant waiters warmly greet guests, ensuring an inviting atmosphere from the moment of arrival. Attentive service is a hallmark of the experience here, with many staff members fluent in Chinese, adding a layer of convenience for international visitors.
Guests rave about the staff's unwavering friendliness and readiness to assist at any moment. The team goes above and beyond to cater to guests' needs, crafting an enjoyable and seamless hotel experience. The courteous and polite demeanor of the staff leaves a lasting impression, enhancing the overall hospitality and making guests feel truly cared for.
Despite minor mentions of training issues, the staff's excellence in service is repeatedly emphasized, highlighting their amazing ability to create a welcoming environment. Their humble and attentive nature complements the hotel's amenities, such as in-room hot and cold filter water dispensers, to ensure both comfort and convenience.
Overall, the kind, respectful, and efficient service delivered by the SUN & MOON Hotel staff makes it a standout choice for travelers seeking a memorable stay marked by genuine care and exceptional hospitality.
Gym
SUN & MOON, Riverside Hotel boasts an impressive gym that has left guests thoroughly impressed. Described as fantastic and brilliant, many guests regard it as the best hotel gym they have ever encountered. The gym's facilities are highlighted as incredible, featuring a vast array of equipment that stands out among hotel complexes. While some visitors mentioned temporary closures of the gym and sauna, the overall sentiment points to a remarkable fitness experience that sets a high standard for hotel gyms. Alongside the gym, the presence of a very nice pool complements the wellness offerings at the hotel, making it a strong choice for fitness enthusiasts.
Pool
SUN & MOON, Riverside Hotel is renowned for its impressive pool area, which consistently receives praise from guests. The hotel boasts an outdoor infinity pool that offers breathtaking views, particularly of the Mekong River, enhancing the relaxation experience for visitors. The pool itself is described as beautiful, stunning, and amazing, providing a tranquil retreat with its lovely design and excellent construction. Guests appreciate the panoramic views available from the pool, making it a standout feature of their stay. Whether enjoying the serene environment or taking in the surrounding vistas, the pool area at SUN & MOON, Riverside Hotel provides a remarkable setting for leisure and relaxation.
FAQ
Yes, SUN & MOON, Riverside Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at SUN & MOON, Riverside Hotel.
No, SUN & MOON, Riverside Hotel doesn't allow dogs.
Yes, parking facilities are available at SUN & MOON, Riverside Hotel.
