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Embassy Suites by Hilton Phoenix Downtown North

Phoenix , 10 East Thomas Road (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEmbassy Suites by Hilton Phoenix Downtown North is a beautiful and clean hotel that is perfect for families and couples. The spacious and comfortable rooms, ease of check-in and fantastic ambiance make for an enjoyable stay. The indoor pool is a great added bonus, especially for families with kids. The hotel also offers a good breakfast. While there was one incident with the front desk, most guests had a great experience. Families with children should note that there were high school student groups in the lobby and common areas during one stay, which may not be ideal during the COVID-19 pandemic. Additionally, some guests commented on the smaller size of the rooms. Overall, Embassy Suites by Hilton Phoenix Downtown North is a great choice for a comfortable and enjoyable stay.
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Categories

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

One-Bedroom Suite - Mobility Access/Bath Tub This suite has a seating area, a flat-screen cable TV and a private bathroom. There is also a microwave, a small refrigerator and a coffee maker.

King Studio This suite has a seating area, a flat-screen cable TV and a private bathroom. There is also a microwave, a small refrigerator and a coffee maker.

King Studio Suite This suite has a seating area, a flat-screen cable TV and a private bathroom. There is also a microwave, a small refrigerator and a coffee maker.

King Suite - Non-Smoking This suite has a seating area, a flat-screen cable TV and a private bathroom. There is also a microwave, a small refrigerator and a coffee maker.

King Suite This suite has a seating area, a flat-screen cable TV and a private bathroom. There is also a microwave, a small refrigerator and a coffee maker.

One-Bedroom King Suite - Mobility Accessible This suite has a seating area, a flat-screen cable TV and a private bathroom. There is also a microwave, a small refrigerator and a coffee maker.

One-Bedroom King Suite - Hearing Access This suite has a seating area, a flat-screen cable TV and a private bathroom. There is also a microwave, a small refrigerator and a coffee maker.

Two-Room Queen Suite with Two Queen Beds This suite has a seating area, a flat-screen cable TV and a private bathroom. There is also a microwave, a small refrigerator and a coffee maker.

Suite with Two Queen Beds - Hearing Access/Non-Smoking This suite has a seating area, a flat-screen cable TV and a private bathroom. There is also a microwave, a small refrigerator and a coffee maker.

King Room The spacious quadruple room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

About Embassy Suites by Hilton Phoenix Downtown North

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Guest Reviews

8.7

Very Good

Location

Embassy Suites by Hilton Phoenix Downtown North sits in a great location, perfect for travelers looking to explore the vibrant city of Phoenix. The location is central to downtown Phoenix with many attractions and restaurants in the surrounding area. The hotel is situated in a safe and quiet neighborhood, allowing for a peaceful stay. Guests can conveniently walk to nearby stores like Walgreens and Mobil gas station for quick snacks and Panera is just across the street for a delicious breakfast. For those looking to explore further, the hotel's location makes it easy to get around with several attractions like museums and Arizona State University just a few miles away. Although the parking fee may be a bit high, there are a few cheaper parking garages within a half-mile radius from the hotel. Some guests noticed noise from the nearby train, but the location was perfect for most guests. Despite a few disappointments, many visitors appreciated the helpful staff and loved being close to some fantastic restaurants in the area.

Breakfast

Embassy Suites by Hilton Phoenix Downtown North is a perfect destination if you're looking for an incredible complimentary breakfast with lots of options to choose from. They have a wide variety of food and drinks to satisfy everyone's taste buds. Guests loved the hot made-to-order omelettes and the wonderful atmosphere in the lobby. Some people had minor complaints about the portion size or the limited buffet, but overall the breakfast was delicious, well cooked and tasty. The hotel, unfortunately, does not provide coffee before 7:30 am on weekends, but guests have recommended having breakfast in their room instead. All-in-all, guests highly recommend the breakfast at Embassy Suites by Hilton Phoenix Downtown North.

Rooms

Embassy Suites by Hilton Phoenix Downtown North is all about comfort and cleanliness. Guests have been ecstatic about the exceptionally sized and comfortable rooms, which are clean, cozy and roomy. They appreciate the professional feel of the clean and spacious lobby. The beds are comfortable and the water pressure is fantastic. Guests love the little perks like the fridge and microwave in the room. Some of them say the one bedroom suite is very spacious and the bathroom is huge. Nonetheless, others think that some rooms have old-fashioned designs, are on the small side or have shortcomings like tiny, uncomfortable chairs and limited TV channels. The good news is that most rooms are well-maintained and guests have enjoyed their experiences there.

Beds

Welcome to Embassy Suites by Hilton Phoenix Downtown North! If you're looking for a comfortable night's sleep, you've come to the right place. Guests have raved about the beds in this hotel with many describing them as "great," "comfy," and "excellent." The pillows have also received high praise, contributing to a restful stay.

Not only are the beds comfortable, but the rooms themselves are clean and cozy. Guests have noted the comfort of the room and the overall cleanliness of the hotel, making for a relaxing and enjoyable stay.

So whether you're here for business or pleasure, you can rest easy knowing you'll have a great night's sleep in our comfortable beds at Embassy Suites by Hilton Phoenix Downtown North.

Cleanliness

Embassy Suites by Hilton Phoenix Downtown North boasts of exceptional cleanliness according to guest reviews. The lobby area is very nicely set up and the staff is friendly, attentive and helpful in keeping the hotel spotless. Rooms were ice cold and clean and the suite was very clean and comfortably designed for guests. The lobby is sparkling clean and the property is impressive. While some guests had complaints about the cleanliness of their rooms, overall the cleanliness is deemed excellent. The hotel has a clean pool and guests found it wonderful and comfortable with fantastic staff. The bathroom tile even had black shoe prints all over it in some areas, but it was not a recurring issue. A few guests found some old socks and hair in their room, but they were quick to clean it themselves for a comfortable stay. Despite some shortcomings in certain areas, guests found Embassy Suites by Hilton Phoenix Downtown North to be a clean and comfortable place to lodge.

Staff

Embassy Suites by Hilton Phoenix Downtown North boasts an impressive and hospitable staff that guests have praised for their friendliness, helpfulness and professionalism. From the front desk to the housekeeping team and even the bartenders, everyone is dedicated to ensuring guests have an excellent stay. Many guests have complimented specific staff members, such as Gary at the front desk, for going above and beyond to accommodate their needs. The breakfast service has also received glowing reviews with guests raving about the friendly and attentive staff. While there have been a few negative remarks about rude and unhelpful staff, the majority of guests have had an enjoyable experience with staff who provide excellent customer service.

Pool

If you're looking for a hotel in Phoenix with a pool, Embassy Suites by Hilton Phoenix Downtown North has got you covered. While there is no outdoor swimming pool, the indoor swimming pool is perfect for a dip any time of year. The pool area is enclosed and although some guests have mentioned a heavy scent of chlorine, the cleanliness and overall atmosphere of the pool have received positive reviews. The pool itself is on the smaller side, but guests have still been able to enjoy their time in the water. Families especially appreciate the indoor pool, perfect for entertaining kids on Christmas Day. The fitness center and pool are well-maintained, however some guests have noted trip hazards and loose tiles. If a pool is at the top of your must-have list for a hotel, Embassy Suites by Hilton Phoenix Downtown North's indoor pool is definitely worth checking out.

Parking

Embassy Suites by Hilton Phoenix Downtown North offers on-site parking for an additional fee, which some guests found frustrating. However, others noted that the parking was close by and covered. Some guests also found it difficult to find a parking spot or thought the parking fee was too expensive. Some guests wished that parking could be included in the room fee or at least mentioned upfront. Despite this, the hotel has reduced their parking fee from previous reviews. Overall, while parking may be a disappointing aspect of the stay for some, it does not detract from the hotel's other great features.

Family

Are you looking for a beautiful, clean and family-friendly hotel in Phoenix? Look no further than Embassy Suites by Hilton Phoenix Downtown North! This hotel is perfect for families and couples alike with its spacious and comfortable rooms, ease of check-in and fantastic ambiance.

The indoor pool is a great added bonus and perfect for families with kids. In fact, one guest loved it so much that they couldn't stop raving about it in all caps! For those who enjoy a good breakfast, the hotel has you covered.

While most guests had a great experience, one reviewer did have an issue with the front desk when they asked about a problem in their room. However, this was a lone incident in an otherwise enjoyable visit.

For families with children, it's worth noting that there were a few high school student groups in the lobby and common areas during one stay, but with COVID-19 concerns this may not have been ideal for some guests. Additionally, one guest commented on the smaller size of the rooms, which may be a consideration for some travelers.

Overall, Embassy Suites by Hilton Phoenix Downtown North is a great choice for families and couples looking for a comfortable and enjoyable stay. With its spacious rooms and Indoor pool, it's a great place to stay with your kids. Just be aware that during COVID-19 pandemic, there may be some groups gathered in common areas.

Yes, Embassy Suites by Hilton Phoenix Downtown North has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Embassy Suites by Hilton Phoenix Downtown North.

Yes, Embassy Suites by Hilton Phoenix Downtown North welcomes dogs.

Yes, parking facilities are available at Embassy Suites by Hilton Phoenix Downtown North.

Yes, Embassy Suites by Hilton Phoenix Downtown North has a gym.

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