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Summary of reviewsPicton Accommodation Gateway Motel consistently receives high praise for its outstanding central location within walking distance of Picton's key attractions, such as the harbor, shops, eateries and the ferry terminal. The motel's prime position allows guests convenient access to local cafes, bars and the Marlborough Sounds Adventure Company, enhancing the overall guest experience.
The rooms are well-regarded for their cleanliness, comfort and spaciousness. Guests appreciate the well-maintained spaces, comfortable beds and effective heating options like electric blankets. The rooms are also noted for being well-equipped with necessary amenities, including fast wifi and Sky TV, although some guests have reported issues with dated decor and inconsistent temperature control.
Cleanliness is a standout feature with numerous reviews highlighting spotless bathrooms and daily fresh towels. The welcoming atmosphere, coupled with friendly and helpful staff, adds to the motel's appeal. Guests frequently commend the staff for their exceptional service and accommodating attitude, further enhancing the positive experience.
The motel offers convenient and generally ample parking options, allowing guests to park close to their rooms. However, a few reviewers noted limited parking spaces, requiring occasional use of street or public parking.
The overall guest sentiment towards the beds is mixed. Many find them comfortable with extra pillows and blankets provided, while others encounter issues with sagging mattresses or uncomfortable firmness. Some reviews suggest that bed quality could benefit from updates and better maintenance.
While there are minor drawbacks, such as occasional wifi inconsistencies and the need for some room updates, the combination of excellent location, cleanliness, friendly service and convenience makes Picton Accommodation Gateway Motel a highly recommended choice for travelers to Picton. Show more
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Motel with Parking
Guests appreciate the accessibility and ample parking space available at this motel. The location is convenient, making it easy to park and explore the surrounding areas.
Boutique-style Motel
Motel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Answers last updated by Picton Accommodation Gateway Motel
Twin StudioStudio has a microwave, a fridge and a toaster. Comes with a private bathroom.
You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.
One-Bedroom ApartmentThis apartment has a kitchenette a stove top and a microwave. It includes a private bathroom.
Two-Bedroom ApartmentApartment has a kitchenette with a stove top, a microwave and a toaster.
You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.
Family ApartmentRoom has a full kitchen with an oven, a stove top and a microwave. Has a private bathroom.
Budget Studio (No Onsite Parking)This studio features a small kitchenette and a private bathroom.
Please note that this studio does not include car parking.
Deluxe StudioThis studio offers a kitchenette and an en suite bathroom.
Executive ApartmentThis apartment has a full kitchen with an oven, a stove top and a microwave. It has a private bathroom.
Deluxe Two-Bedroom ApartmentThis apartment has a full kitchen with a stove top, a microwave and a toaster.
StudioProviding free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests will find a refrigerator, a microwave and a toaster in the kitchenette. The studio also offers a barbecue. Featuring outdoor furniture, this studio also provides a private entrance, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
The Picton Accommodation Gateway Motel receives high praise for its outstanding location, which is frequently highlighted as a primary asset across guest reviews. Conveniently situated within walking distance to the harbor, shops, eateries and the Marlborough Sounds Adventure Company, the motel offers guests easy access to the best of Picton. Its central position allows visitors to explore the town effortlessly, being close to the main street shops, waterfront and ferry terminal. The proximity to restaurants, cafes and bars adds to the overall convenience.
Guests also appreciate that while the motel is in a bustling part of town, it remains surprisingly quiet, ensuring a comfortable stay. The combination of excellent location, clean and spacious rooms and friendly, helpful staff contributes to a positive guest experience. The Gateway Motel's positioning is not only advantageous for local explorations but also allows easy access to the inter-island ferry, further enhancing its appeal for travelers looking to explore more of New Zealand.
Rooms
The rooms at Picton Accommodation Gateway Motel receive consistent praise for their cleanliness, comfort and convenient location. Guests appreciate the well-maintained and tidy spaces with many highlighting the comfortable beds and warm, inviting atmosphere enhanced by options like electric blankets and effective heating. The rooms are described as spacious, adequately furnished and well-equipped with necessary amenities, making for a very comfortable stay.
Accessibility to local attractions such as cafes, bars, the harbor and the Cook Strait ferry is noted as a significant advantage. Fast wifi, Sky TV and easy check-in also add to the convenience, providing a seamless experience for visitors.
However, some reviews mention the dated decor and furnishings, which could benefit from updating. Issues were also pointed out regarding room temperature control with some guests finding the heaters insufficient and rooms uncomfortably hot with only fans provided. The high step into the shower and cramped bathrooms could pose difficulties for guests with limited mobility.
Despite these occasional drawbacks, the overall impression is that of a well-located accommodation offering good value for money, ensuring a pleasant and comfortable stay for its visitors.
Beds
Picton Accommodation Gateway Motel receives mixed feedback on its beds. Many guests find the beds to be comfortable, highlighting phrases like "very comfortable beds" and "comfy bed with extra pillows and blanket." Guests also appreciate the cleanliness of the rooms and the accommodation's overall value.
However, some reviews mention issues with the beds, such as "old saggy in middle mattress," and "mattress was very bad." There are comments about the beds being either too soft or too firm, suggesting a lack of consistency in mattress quality. A few guests also noted that the pillows were thin and flat and occasionally, the lamps and air conditioning had faults.
While some guests enjoyed a pleasant sleep, others pointed out that the beds and rooms could benefit from updates and better maintenance to ensure a more comfortable stay for everyone.
Cleanliness
The 'Picton Accommodation Gateway Motel' consistently receives high praise for its cleanliness. Guests often describe the rooms as clean, comfortable and more than adequate for their stay. Many highlight the meticulous attention to cleanliness, noting spotless bathrooms, clean bedding and fresh towels provided daily. The accommodation is also noted for its welcoming atmosphere with friendly staff contributing to a pleasant experience.
The facilities are described as well-presented and scrupulously clean with some mentioning well-equipped kitchenettes. The comfort of the rooms is another common theme with many guests appreciating the warm, comfortable beds and spacious layout. The motel's central location is a significant benefit, being within walking distance to local cafes, bars and the main street, allowing for convenient access to town amenities.
Overall, the combination of cleanliness, friendly service and prime location makes Picton Accommodation Gateway Motel a highly recommended place to stay.
Staff
The Picton Accommodation Gateway Motel is consistently praised for its exceptional staff. Guests frequently remarked on the friendly and helpful nature of the staff, noting their willingness to assist with various requests and their accommodating attitude, particularly in situations like late arrivals due to ferry delays. The owners received high marks for being approachable and providing great service. The management team's polite and kind demeanor further enhanced the overall guest experience. Many reviews highlighted the seamless and efficient interactions with the reception and the overall cleanliness and comfort of the rooms. The motel’s central location and proximity to the ferry terminal, combined with its excellent service, makes it a favored choice for travelers to Picton.
Wi-Fi
The Picton Accommodation Gateway Motel offers a generally positive experience, highlighted by fast and easy check-in, a good location and friendly staff. Some guests mention the wifi as being GREAT, fast and reliable. However, there are several reports of weak, poor and patchy wifi signals. In some cases, the wifi is described as non-existent, underpowered and difficult to access without a password, despite claims of free wifi availability.
Parking
The Picton Accommodation Gateway Motel offers a range of parking options that many guests appreciate. Onsite parking is available and free of charge, which several guests found convenient and a significant advantage. It's possible to park right in front of the door, making it easy to access rooms. The parking is generally described as good with plenty of spaces for motel guests. However, some reviewers noted the limited number of parking spaces and a few had to resort to parking on the street or at public car parks, which was manageable but not ideal. Despite occasional space constraints, the overall sentiment towards parking at the hotel is positive with most guests finding it sufficient and easy to use.
No, Picton Accommodation Gateway Motel doesn't have any pool.
No, a spa isn't available at Picton Accommodation Gateway Motel.
No, Picton Accommodation Gateway Motel doesn't allow dogs.
Yes, parking facilities are available at Picton Accommodation Gateway Motel.
No, Picton Accommodation Gateway Motel doesn't have a gym.