Pigeon Forge, 4034 South River Road35.77613,-83.540594(Show on Map)
8.7
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
Creekstone Inn receives high praise across several categories, particularly for its location, cleanliness and family-friendliness. The inn's location is frequently commended for being both convenient and peaceful. Positioned close to major attractions like Dollywood, the Smoky Mountains and various shops and restaurants, it provides an ideal base for exploring the area. The tranquil riverside setting and scenic views from the balconies add to its allure, making it a perfect retreat after a day of activities.
The breakfast offerings at Creekstone Inn generally meet and often exceed guests' expectations. Many laud the variety and quality of options, from fresh fruit to classic breakfast staples like pancakes and scrambled eggs. While some found the breakfast area crowded or the food basic at times, the majority appreciated the convenience and quality of the complimentary breakfast.
The rooms are often noted for their cleanliness and spaciousness with unique layouts that offer extra privacy. Guests frequently enjoy balconies overlooking the river, although some did find the decor outdated and encountered minor issues. Overall, the rooms are valued for being clean, comfortable and offering good value for money.
Cleanliness is a standout aspect of Creekstone Inn with many reviews highlighting the impeccable state of the rooms and common areas. The housekeeping staff receives high marks for maintaining a high standard of cleanliness, contributing to a comfortable and inviting atmosphere.
The staff at Creekstone Inn is consistently praised for their friendliness, responsiveness and accommodating nature. Guest interactions with the staff, from check-in to housekeeping and breakfast service, often enhance the overall experience. Specific employees are occasionally highlighted for their exceptional service, adding a personal touch to many stays.
While the WiFi service at Creekstone Inn has received mixed reviews with some guests experiencing unreliable connections, others found it sufficient for their needs. This suggests variability in the quality of the internet service with room for potential improvement.
The pool area is another highlight, especially appreciated by families. It is described as clean, spacious and well-maintained with ample space for relaxation and play. However, its location across the street and occasional noise from a nearby race track are noted drawbacks.
Parking at Creekstone Inn earns a mixed response. Many guests find it convenient with plenty of free, covered options, yet busy periods can lead to tight, limited spaces and difficulty maneuvering, indicating a need for better planning and more spaces.
For families, Creekstone Inn stands out as an excellent choice due to its accommodating rooms, child-friendly environment and engaging activities like feeding ducks by the river. Safety measures such as chain locks on doors add to the peace of mind for parents.
Finally, the beds at Creekstone Inn are widely praised for their comfort, contributing significantly to a good night’s rest. While there are occasional complaints about bed firmness, the overall consensus is positive with many guests highlighting the comfort of both the beds and the bed linens.
In summary, Creekstone Inn offers a harmonious blend of convenience, comfort and friendliness. Its serene riverside location, cleanliness and family-oriented amenities make it a strong choice for travelers seeking both relaxation and easy access to local attractions.
Categories
Golf
This hotel is listed as one of the Golf Hotels in Pigeon Forge. It's near to several golf courses.
Free Wi-Fi
This Inn offers complimentary Wi-Fi for guests, ensuring connectivity. It provides a simple and convenient stay with internet access.
Parking
Creekstone Inn offers complimentary parking as an amenity for guests, ensuring a hassle-free arrival and stay.
Family
Pool
Outdoor Pool
Accessible
Outdoor Pool
Ski
Room Types
Queen Room with Two Queen Beds and BalconyThis room is located in Building 1 and has a split design for increased privacy. Features include a balcony with a view of the Little Pigeon River.
Located in Building 1, this spacious room features a unique split-room design, offering added privacy and comfort. Enjoy a private balcony overlooking the scenic Little Pigeon River, creating the perfect setting for relaxation. Ideal for up to four guests, this room provides a cozy retreat in the heart of Pigeon Forge.
King Room with Two King BedsThis room has a private balcony overlooking Little Pigeon River and is located in Building 2, which is near the campground across the river from Building 1. Two televisions are also included; 1 TV on each side of the room.
Located in Building 2, this spacious room offers a private balcony with a beautiful view of the Little Pigeon River. Positioned near the campground across from Building 1, it provides a serene setting for your stay. The room is designed for ultimate comfort with two king beds and two televisions—one on each side of the room—ensuring everyone has their space to unwind. Perfect for families or groups of up to four guests, this room combines convenience with scenic charm.
King Room with Sofa Bed and KitchenetteThis room features a private balcony overlooking the Little Pigeon River. A kitchenette and 2 televisions are also included; 1 TV on each side of the room.
Please note this room is located in Building 2, which is near the campground across the river from Building 1.
Enjoy a relaxing stay in this spacious room featuring a private balcony with stunning views of the Little Pigeon River. The room includes a convenient kitchenette equipped with a refrigerator, stovetop, microwave, and kitchenware, perfect for preparing meals. Two televisions—one on each side of the room—add to the comfort and convenience. Located in Building 2, near the campground across the river from Building 1, this room is perfect for up to four guests, offering a cozy retreat with both river views and modern amenities.
Queen Room with Two Queen Beds and Balcony, 2nd FloorThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with river views. The unit offers 2 beds.
King with Two King Beds and Kitchenette, GroundfloorIn the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with river views. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Review Summaries
Location
Creekstone Inn's location is repeatedly praised for being convenient and peaceful, offering the best of both worlds for its guests. Its proximity to major attractions like Dollywood, the Smoky Mountains and various shops and restaurants make it an ideal base for exploring the area. The inn is just off the main strip of Pigeon Forge, providing easy access without the hassle of constant traffic.
Guests particularly appreciate its scenic riverside setting, offering a tranquil retreat from the busier parts of town. Many reviews highlight the joy of sitting on the balcony and listening to the river, adding to the peaceful atmosphere. The beautiful scenery and the calming presence of the creek provide a pleasant backdrop for relaxation.
In terms of practicality, the inn is conveniently located near the highway and offers easy access to both Pigeon Forge and Gatlinburg attractions. This makes it a strategic spot for visitors wanting to explore the region comprehensively. The free parking and straightforward accessibility further enhance the convenience.
Overall, Creekstone Inn’s location garners high praise for being both convenient and serene, making it a balanced choice for travelers wanting to enjoy the attractions while still having a peaceful place to retreat.
Breakfast
Creekstone Inn’s breakfast offerings received a range of reviews from guests, skewing predominantly positive. Many visitors praised the breakfast as excellent, very good or great, appreciating the variety and quality of options available. Specific highlights included fresh fruit salad, pancakes, scrambled eggs, sausage, hash browns, biscuits and gravy, cereal and a selection of both hot and cold foods. Several guests noted the breakfast exceeded their expectations and some even compared it favorably to popular breakfast restaurants like Cracker Barrel.
Despite the overall positive sentiment, a few guests found the breakfast to be just adequate or basic with some citing moments of undercooked food or limited variety. The breakfast area itself occasionally faced criticism for being too crowded, implying a need for better space management during busy times. Although some instances of dissatisfaction were noted – such as hard biscuits or breakfast items lacking taste – these were in the minority.
The convenience of a complimentary breakfast added value for many travelers, serving as a suitable and often enjoyable start to the day. The friendly and helpful breakfast staff were also frequently highlighted for contributing to a pleasant dining experience. In summary, Creekstone Inn generally offers a breakfast that pleases most guests, providing a broad array of choices that cater well to a variety of tastes and preferences.
Rooms
The rooms at Creekstone Inn have received a mix of reviews, primarily highlighting their cleanliness and spaciousness. Many guests appreciated the cleanliness of the rooms, finding them inviting and comfortable. The layout, often described as unique with beds separated by a bathroom, provided extra privacy which was a notable plus for families and those seeking a bit more seclusion. Balconies overlooking the river were frequently praised, offering serene views and a connection with nature.
However, some guests pointed out drawbacks, such as the outdated decor and small bathrooms. Issues with room amenities and odors were mentioned but seemed less common. Despite these occasional downsides, most visitors found the rooms to be a good value for money, especially appreciating the spaciousness and comfortable beds. Overall, Creekstone Inn’s rooms were seen as a pleasant, clean and unique experience for a variety of travelers.
Beds
The beds at Creekstone Inn have garnered mostly positive feedback from guests. They are widely praised for being comfortable and super comfy with many reviews highlighting the comfort of both the beds and pillows. Several guests appreciated the cleanliness of the beds and specific mentions were made about the comfort of the king-sized beds, which were often described as wonderful and very comfortable.
The bedding was noted to be clean and comfortable with guests appreciating nice quilts and the quality of bed linens. Beds provide good sleep quality with separation in rooms allowing for privacy and convenience for families. This feature, however, received mixed reviews for its layout.
There were some complaints about the firmness of the beds with descriptors ranging from stiff to mattress feeling like a board. Several guests found the beds too soft or lumpy. Some noted the queen beds seemed smaller than expected and there were mentions of new beds being uncomfortable. However, negative comments were few compared to the general consensus that the beds were very comfortable.
Overall, the accommodations at Creekstone Inn seem to provide a comfortable sleeping experience for most visitors, making it a welcoming option for travelers seeking a good night's rest.
Cleanliness
Creekstone Inn consistently impresses guests with its exceptional cleanliness. Reviewers repeatedly highlight the spotless state of the rooms, often describing them as very clean, exceptionally clean or even super clean. The rooms are noted for being comfortable and inviting with recent renovations contributing to a fresh and updated look. The cleaning staff receives high praise for their hard work, ensuring rooms are maintained to a high standard daily.
Although the hotel excels in cleanliness, certain areas like the bathrooms have been described as quite small and occasionally outdated. Some reviewers pointed out minor issues like cobwebs, dust or dirt in corners, but these seem to be the exception rather than the rule.
Overall, the property remains a clean and peaceful retreat, appreciated for its neat appearance and well-kept spaces. Guests can expect a comfortable, clean environment with the added charm of spacious rooms, friendly staff and pleasant views of the creek.
Staff
At Creekstone Inn, the staff consistently receives high praise for their exceptional service and friendly demeanor. Guests commend the team for being quick to respond, accommodating and always friendly. Whether it's the front desk, housekeeping or breakfast staff, everyone goes out of their way to make visitors feel welcome and comfortable.
Check-in experiences are frequently described as fast and easy with the staff courteous and professional. Guests have highlighted specific employees, such as Justin, for their niceness, helpfulness and professionalism. The overall vibe is one of warmth with staff members being described as pleasant, informative and delightful.
The responsiveness of the staff stands out, as they are quick to address any concerns and provide helpful advice. Their accommodating nature ensures that guests' needs are met promptly. This trait is further evidenced by their willingness to make extra efforts to ensure comfort, even in potentially challenging situations like internet issues due to stormy weather.
In terms of cleanliness, both the staff and the overall environment are noted for their neatness. The breakfast staff, in particular, receive accolades for being friendly and top-notch, making the morning experience enjoyable for guests.
Despite occasional comments about crowdedness or specific negative interactions, the overwhelming sentiment is positive. The friendly and helpful demeanor of the staff contributes significantly to the overall pleasant experience at Creekstone Inn, making it a place where guests feel valued and eager to return.
Wi-Fi
When planning a stay at Creekstone Inn, potential guests might want to take note of the mixed feedback about the hotel's WiFi service. On a positive note, there are instances where guests found the WiFi speed to be sufficient and good for their needs with some reporting that the rooms do get Internet and the connection was appropriate for extended stays. Furthermore, some reviews highlighted great WiFi and TV facilities, enhancing the overall experience.
However, there were also several concerns about the reliability of the WiFi. Numerous reviews described the internet service as spotty, unreliable and slow with some guests unable to connect at all during their stay. Issues such as buffering, inability to log onto the internet and the need to use mobile data instead of the provided WiFi have been frequently mentioned. There were also specific cases where guests struggled with connection issues due to inclement weather or were not informed about the access code for the WiFi.
In summary, while some guests had a positive experience with the WiFi at Creekstone Inn, others faced significant challenges, indicating that the internet service can be quite inconsistent.
Pool
Tucked away near a river, Creekstone Inn boasts a delightful and popular pool area that guests repeatedly praise for its cleanliness and family-friendly environment. Several reviews highlight the pool as a clean, lovely and spacious spot that provided plenty of enjoyment, especially for children. Parents and kids alike loved the pool with mentions of its great condition and attentive staff who help make the pool experience pleasant. The availability of a nice, shady area around the pool offers a comfortable escape from the sun, enhancing the overall enjoyment.
Despite the abundance of positive feedback, some guests noted that the pool is located across the street, which might require a bit of a walk depending on which building your room is in. This separation, along with proximity to a noisy race track, did detract from the experience for some. There's also a mention of the pool not being heated and lacking towel availability, which could be areas for improvement.
However, for those seeking a refreshing dip, the clean and well-kept pool area at Creekstone Inn remains a strong draw, offering a scenic and pleasant spot to unwind, splash around and enjoy the serene views of the adjacent river.
Parking
Guest reviews of the Creekstone Inn highlight varying opinions on the parking situation. On the positive side, many guests appreciated that parking was easy and convenient with plenty of free, covered parking options available. The lower parking garage received favorable mentions and some guests found parking spaces close by and without any extra fees. However, there were several frustrations expressed as well. Weekends and busy periods often resulted in tight or limited parking spaces, making it challenging, especially for those needing ample space. The parking areas were occasionally described as difficult to maneuver, confusing or not well-planned with calls for better parking facilities and more spaces. There were also mentions of the parking being crowded or undergoing renovations, which compounded the difficulty. Despite the mixed experiences, the reviews do point out that improvements in the parking system could enhance the overall guest experience at the hotel.
Family
Creekstone Inn is highly praised for its family-friendly environment and amenities that cater to children of various ages. The hotel offers a perfect getaway for families with guests frequently mentioning the family-oriented rooms and atmosphere as ideal for both small families and youth groups. The kids especially enjoyed the playful wildlife, such as ducks and geese, easily observed from the balconies overlooking the river. Parents appreciated the hotel's safety measures, such as the installation of chain locks, ensuring peace of mind during their stay.
The spacious and recently remodeled rooms received commendations for accommodating families comfortably, often being highlighted as great for a family of four. Children found joy in the simple pleasures offered, such as feeding the ducks and using the pancake machine at breakfast. Many families noted the wonderful views of the creek and river, making balcony time a favorite activity for both young and old.
The complementary breakfast was a hit with the kids, while extras like tubing provided fun outdoor activities. The hotel also offers a separation of beds with the bathroom in the middle, giving children a sense of privacy, which both kids and parents valued. Friendly and helpful staff further enhanced the family-friendly vibe, ensuring that even young guests felt welcomed and considered.
Overall, Creekstone Inn stands out as an excellent choice for families looking for a comfortable, engaging and safe place to stay. Whether by the river, enjoying breakfast or simply relaxing in the spacious rooms, both parents and kids can create treasured memories here.
Accessible
Creekstone Inn offers a highly accessible experience for guests with disabilities, making it a popular choice for those in need of special accommodations. Guests consistently praised the ADA accessible rooms and the convenient elevators that cater to all floors. The property ensures wheelchair accessibility, which extends to guest rooms, parking areas and shared facilities like washers and dryers. Travelers appreciated the proximity to major attractions in Pigeon Forge and Dollywood, highlighting the ease of getting to shops, restaurants and main roads.
The hotel offers a relaxing and scenic view, which adds to the comfort of the stay. However, some guests noted limitations, such as the insufficiency of handicap parking spots and occasional confusion about the office location. Despite these minor setbacks, the overall feedback emphasized excellent accessibility, convenient check-in and check-out procedures and accommodating staff, making Creekstone Inn a reliable choice for disabled travelers.
Outdoor Pool
Creekstone Inn features a clean and inviting outdoor pool that has received numerous positive comments from guests. The pool is particularly appreciated for being well-kept, shaded and heated, making it a relaxing spot for visitors of all ages. It's also noted to be kids-friendly and includes amenities such as available tubes, which add to the fun. Guests found the pool area pleasant and the atmosphere around it delightful. The presence of helpful staff by the pool further enhances the overall experience. While guests enjoyed the outdoor pool, some mentioned the lack of an indoor pool and noted that the pool could be situated across the street or next to a go-kart track. Despite these minor points, the outdoor pool remains a standout feature that adds to the enjoyable stay at Creekstone Inn.
FAQ
Yes, Creekstone Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Creekstone Inn.
No, Creekstone Inn doesn't allow dogs.
Yes, parking facilities are available at Creekstone Inn.
