Crystal Coast Oceanfront Hotel
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Summary of reviewsThe Crystal Coast Oceanfront Hotel is consistently praised for its exceptional location, right on the serene and beautiful beach. Guests love the proximity to the ocean with every room offering stunning views from private balconies. The central position near restaurants, shops and local attractions like the NC Aquarium contributes to the vibrant yet peaceful atmosphere, perfect for relaxation and easy access to activities. The friendly and attentive staff further enhance the enjoyable stay, making it an excellent choice for a beachside retreat.
The hotel's breakfast garners mixed reviews. Positive feedback highlights delicious food, reasonable prices and the charm of dining with ocean views, particularly praising The Clam Digger restaurant. The friendliness and efficiency of the breakfast staff are also commended. However, some guests noted limited options, lack of healthier choices and occasional slow service.
Dining for dinner also presents a mixed bag with some guests enjoying delicious meals and great views at The Clam Digger, while others faced issues due to remodeling, staffing shortages and inconsistent food quality. Despite these challenges, many appreciated the convenience and overall meal quality when the restaurant was fully operational.
Rooms at the hotel offer a blend of positive and negative experiences. Many guests appreciate the beautiful oceanfront views, cleanliness and modern comfort. However, some found issues with initial cleanliness, smaller room sizes and outdated decor, indicating a need for further updates and more consistent housekeeping.
Cleanliness throughout the hotel is noted for both praise and critique. Though many guests found the rooms and shared areas clean and well-maintained, others reported recurring issues like sandy floors and inconsistent housekeeping.
The staff stand out for their exceptional service and friendly nature. Guests frequently describe the front desk and restaurant employees as helpful, accommodating and pleasant. While there are occasional remarks about lapses in communication, the overall impression is that the staff significantly contribute to a welcoming and enjoyable experience.
Wi-Fi service at the hotel appears to be a weak point with good connectivity in the lobby but poor reception in rooms. Many guests found the unreliable internet a notable drawback, especially those needing to work during their stay.
The gym receives mixed reviews with some guests appreciating the quiet and cleanliness, while others noted it felt small and lacked sufficient, up-to-date equipment.
The pool area is well-regarded for its cleanliness and relaxing setting with the added bonus of a hot tub. Guests enjoy the ample shade from surrounding trees and the convenient amenities like beach chairs and towels. However, the pool temperature and occasional maintenance issues are noted as areas needing attention.
The hotel’s beach access is highly praised for being immediate and convenient, offering guests the chance to enjoy stunning views and a peaceful environment. The beach's clean, wide expanse is perfect for relaxation, complemented by available amenities like chairs and umbrellas.
Parking at the hotel is overall convenient and accessible with ample space and availability, though some guests mention that late hours can see limited spots.
In summary, the Crystal Coast Oceanfront Hotel is a desirable beachside getaway with a fantastic location, friendly staff and good amenities, despite some areas needing improvement, particularly in Wi-Fi and consistency in housekeeping.
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The hotel's breakfast garners mixed reviews. Positive feedback highlights delicious food, reasonable prices and the charm of dining with ocean views, particularly praising The Clam Digger restaurant. The friendliness and efficiency of the breakfast staff are also commended. However, some guests noted limited options, lack of healthier choices and occasional slow service.
Dining for dinner also presents a mixed bag with some guests enjoying delicious meals and great views at The Clam Digger, while others faced issues due to remodeling, staffing shortages and inconsistent food quality. Despite these challenges, many appreciated the convenience and overall meal quality when the restaurant was fully operational.
Rooms at the hotel offer a blend of positive and negative experiences. Many guests appreciate the beautiful oceanfront views, cleanliness and modern comfort. However, some found issues with initial cleanliness, smaller room sizes and outdated decor, indicating a need for further updates and more consistent housekeeping.
Cleanliness throughout the hotel is noted for both praise and critique. Though many guests found the rooms and shared areas clean and well-maintained, others reported recurring issues like sandy floors and inconsistent housekeeping.
The staff stand out for their exceptional service and friendly nature. Guests frequently describe the front desk and restaurant employees as helpful, accommodating and pleasant. While there are occasional remarks about lapses in communication, the overall impression is that the staff significantly contribute to a welcoming and enjoyable experience.
Wi-Fi service at the hotel appears to be a weak point with good connectivity in the lobby but poor reception in rooms. Many guests found the unreliable internet a notable drawback, especially those needing to work during their stay.
The gym receives mixed reviews with some guests appreciating the quiet and cleanliness, while others noted it felt small and lacked sufficient, up-to-date equipment.
The pool area is well-regarded for its cleanliness and relaxing setting with the added bonus of a hot tub. Guests enjoy the ample shade from surrounding trees and the convenient amenities like beach chairs and towels. However, the pool temperature and occasional maintenance issues are noted as areas needing attention.
The hotel’s beach access is highly praised for being immediate and convenient, offering guests the chance to enjoy stunning views and a peaceful environment. The beach's clean, wide expanse is perfect for relaxation, complemented by available amenities like chairs and umbrellas.
Parking at the hotel is overall convenient and accessible with ample space and availability, though some guests mention that late hours can see limited spots.
In summary, the Crystal Coast Oceanfront Hotel is a desirable beachside getaway with a fantastic location, friendly staff and good amenities, despite some areas needing improvement, particularly in Wi-Fi and consistency in housekeeping.
Beachfront Hotel
Situated in Pine Knoll Shores, this hotel offers a beach locale with ocean views from rooms. It provides convenient beach access, an outdoor pool, fitness center, and on-site dining options.
Hotel near The Beach
This hotel offers direct beach access and private balconies with ocean views. It is perfect for a beach-themed escape and is located on the North Carolina coast.
Family Friendly Hotel
The hotel's oceanfront location provides easy access to the beach. The hotel also offers private balconies with ocean views and is pet-friendly. The direct beach access and pet-friendly policy make it a good option for families.
Hotel with Swimming Pool
This hotel offers direct beach access and an outdoor swimming pool. Every room has oceanfront views and a private balcony, ideal for enjoying the coastal scenery. It provides a relaxing experience with convenient amenities.
Outdoor Pool
Location of the pool: Outdoor pool
When is the pool open? All year
Opening hours: 09:00 - 22:00
Show more...Hotel with Parking
This hotel offers a spacious, secure, and well-maintained car park. Guests can easily and freely park their vehicles with convenient access to the hotel.
Accessible Hotel
The Crystal Coast Oceanfront Hotel provides wheelchair-accessible parking on-site. The property also features an elevator, which enhances accessibility for guests to different floors.
Hotel with Gym
The Crystal Coast Oceanfront Hotel includes a fully equipped fitness center. Every room offers panoramic oceanfront views.
3-Star Hotel
This hotel stands out due to its direct beach access and oceanfront location. Guests appreciate the clean rooms and friendly staff, ensuring a comfortable and enjoyable stay with beautiful views.
Hotel with Outdoor Pool
This hotel is located right on the beach and features an outdoor pool, a restaurant, and a fitness center. It provides convenient beach access and an outdoor pool with sun loungers, creating a vibrant beachside retreat.
Guest Reviews
The Crystal Coast Oceanfront Hotel consistently garners praise for its outstanding location. Guests celebrate its proximity to the serene, beautiful beach, often describing it as perfect, fantastic and amazing. The convenience of being right on the oceanfront is a recurring highlight with many noting the easy access to the beach just steps away from their rooms.
Reviewers appreciate that every room offers an ocean view, enhancing the overall experience with stunning vistas from private balconies. The hotel’s central location is also lauded, being close to restaurants, shops and local attractions like the NC Aquarium. Visitors enjoy the lively atmosphere with amenities like the pool, beach chairs and the occasional live band, adding to the vibrant seaside retreat.
The quiet, less crowded beaches and the peaceful environment make it an ideal spot for relaxation while still offering easy access to activities and dining options. The excellent, friendly staff further enhances the stay, making the Crystal Coast Oceanfront Hotel a splendid choice for a beachside getaway.
The Crystal Coast Oceanfront Hotel receives mixed reviews regarding its breakfast offerings. Guests frequently praise the breakfast for its delicious food, reasonable prices and the charming experience of dining with ocean views. Dishes like pancakes, gravy and potatoes are particularly well liked and many guests appreciate the friendly and efficient service provided by the breakfast staff.
The on-site restaurant, The Clam Digger, is highlighted for its good breakfast and pleasant ambiance. Some reviews mention the enjoyment of having breakfast on small balconies overlooking the ocean, adding to the delightful dining experience.
However, some guests have noted areas for improvement. There are mentions of limited breakfast options, the absence of healthier choices and occasional slow service. A few reviews also point out that breakfast is not included with the room or that there is no free coffee available in the lobby. Additionally, some guests experienced inconvenience due to long wait times and the restaurant running out of menu items.
Despite these critiques, it appears that for many visitors, breakfast at the Crystal Coast Oceanfront Hotel remains a memorable and enjoyable part of their stay. The stunning views, combined with good food and generally positive service, contribute to a satisfying start to the day.
The dinner experience at the Crystal Coast Oceanfront Hotel's on-site restaurant, Clam Diggers, presents a mixed bag for guests. It's evident that the restaurant has faced several challenges, including closures due to remodeling and staffing shortages, leading to limited service and occasional take-out only options. Many guests were frustrated with long wait times, inconsistent availability of menu items and some instances of poor food quality, notably rubbery shrimp and cold fries.
However, the convenience of having a restaurant on the premises is appreciated and numerous guests found the food to be delicious and satisfying when the restaurant was operational. Positive remarks highlight that the seafood, breakfast and overall meal quality were often excellent with some guests noting the great views and friendly, accommodating staff. The restaurant’s new management and updated menu also appear promising to many.
Despite some drawbacks, such as limited hours and occasional slow service, many guests enjoyed their dining experiences with several stating the food was tasty and the service eventually met their expectations. For those planning a stay, it's worth noting both the potential for a great meal and the possibility of encountering service hiccups or limited availability.
The rooms at Crystal Coast Oceanfront Hotel offer a mixed experience for guests with many praising the beautiful oceanfront views and the comfort provided. Each room includes a balcony overlooking the ocean, allowing guests to enjoy breathtaking views and easy access to the beach.
Positive reviews highlight the cleanliness and spaciousness of many rooms, noting that they are often bright, updated and well-decorated. Several guests appreciated the remodeled aspects and comfort of the accommodations, finding them suitable for a relaxing stay. Visitors frequently mentioned that the rooms were modern and comfortable, making it one of their favorite places to stay.
However, some guests pointed out issues with cleanliness upon arrival, such as sandy or dirty floors and missed housekeeping services. Rooms were also occasionally found to be smaller than expected with cramped spaces, tiny bathrooms and lack of sufficient lighting. There were specific complaints about outdated decor and the need for further updates in certain areas. Water pressure in showers and malfunctioning air conditioning units were also noted as areas needing improvement.
Despite some drawbacks, many guests found the overall room experience to be satisfactory, particularly enjoying the exceptional ocean views and the amenities provided. The beautiful property and oceanfront balconies are significant draws for travelers seeking a beachside retreat.
When it comes to the beds at Crystal Coast Oceanfront Hotel, guest reviews are a mixed bag. Many visitors found the beds to be comfortable and conducive to a good night's sleep with some describing the bed as very comfortable and even great. Phrases like comfortable bed, beds comfy and beds were comfortable appear frequently, suggesting that, for a good number of guests, the hotel provides a restful sleeping experience.
However, not all guests share this sentiment. Numerous reviews point out that the mattresses are hard, lumpy or worn down, leading to an uncomfortable night's sleep for some. Descriptions such as the mattress was very hard, bed was not comfortable and the beds were uncomfortable indicate that comfort levels can be inconsistent.
Additionally, other negative aspects mention issues with the cleanliness and upkeep of the beds. There were comments about sand on the sheets and beds not being clean at all times, which could affect the overall sense of comfort and cleanliness for some guests.
While a considerable number of guests praised the beds for being comfy and mentioned the comfort positively, it appears there are enough inconsistencies in bed quality and cleanliness that some upgrades and improvements could significantly enhance the overall guest experience at the Crystal Coast Oceanfront Hotel.
The reviews for 'Crystal Coast Oceanfront Hotel' highlight a mixed experience when it comes to cleanliness. On the positive side, many guests praised the rooms as clean, neat and well-maintained with some noting that the facility itself is generally clean and updated. Shared areas such as the lobby and balconies were mentioned to be clean by a good number of reviewers. The oceanfront views were frequently appreciated, adding a pleasant touch to the stay.
However, several reviews highlighted some recurring issues. Guests often found sand on the floors, which appeared to be a common problem. The inconsistencies in housekeeping services were noted with reports of rooms not being cleaned thoroughly or missed entirely on some days. Specific complaints included dirty floors, unclean bathrooms and stained sheets. There were also issues with overflowing trash cans and slippery floors in shared spaces. Some guests mentioned a decline in cleanliness standards over time and noted that certain rooms had not been properly vacuumed or sanitized.
While the hotel provides a beautiful oceanfront location and many find the rooms to be satisfactory, the overall experience could be improved with more consistent and thorough cleaning practices.
The staff at the Crystal Coast Oceanfront Hotel have received commendable feedback for their exceptional service and amiable nature. Reviews highlight consistently friendly, helpful and attentive staff who are courteous and accommodating. Many guests were impressed by the front desk employees, often describing them as amazing, pleasant and very informative. The restaurant and bar staff also garnered praise for their friendliness and hospitality.
Housekeeping staff were noted for being accommodating and maintaining a welcoming demeanor. Specific mentions of employees going above and beyond, such as a staff member named Dora, further emphasize the level of dedication and care provided.
While the majority of reviews were positive, a few guests did note instances where staff could have been more communicative or displayed a better attitude, particularly at the front desk. Despite these occasional criticisms, the overall impression is that the staff contribute significantly to a pleasant and welcoming hotel experience, ensuring guests feel well taken care of during their stay.
Despite its breathtaking views and stunning oceanfront location, Crystal Coast Oceanfront Hotel's Wi-Fi service seems to be a mixed bag according to guest reviews. Some guests have appreciated the good reception area in the lobby, where the Wi-Fi was described as nice and very good. For those who spent time in the lobby, the internet service appeared satisfactory with no reported issues. However, Wi-Fi access is restricted primarily to the lobby area and is practically non-existent across the rest of the property.
Guests staying in rooms have reported numerous connectivity issues, describing the Wi-Fi signal as weak, unreliable and sometimes non-functional. Complaints about the internet being spotty, lagging or completely down during visits were common. Many visitors found the inconsistent Wi-Fi to be a significant drawback, especially when needing to work during their stay. Although some encountered decent performance, the general consensus highlights significant room for improvement in the hotel's Wi-Fi service, particularly in providing better coverage and reliability throughout the entire property.
The gym at Crystal Coast Oceanfront Hotel has received mixed reviews from guests. While some appreciated the facility for being pleasantly quiet and clean, others found it too small and in need of more equipment. There have been instances reported where the fitness area was closed or had limited access despite being advertised. Some guests noted that the gym equipment was outdated with several machines being non-functional. Nonetheless, having a small gym on site was considered a nice feature by some visitors.
The Crystal Coast Oceanfront Hotel boasts a well-maintained and scenic pool area that is generally well-received by guests. With a clear view of the beach, the setting provides a relaxing atmosphere complemented by the availability of a hot tub that guests find both fun and relaxing. The pool area is particularly appreciated for its cleanliness with daily maintenance ensuring that it remains in top condition for most of the time.
Guests have also praised the well-organized pool area, ample shade from surrounding trees and the convenience of complimentary beach chairs and towels. The presence of a swim-up bar adds to the enjoyment, although some noted that it closes early and occasionally its functional elements require maintenance.
However, there have been mixed reviews about the pool's temperature with some guests finding it unheated and too cold for comfort. Furthermore, while many guests find the pool and hot tub clean and wonderful, there have been occasional issues with cleanliness and water quality, including reports of algae and unsatisfactory sanitization.
Despite these occasional drawbacks, the general consensus remains positive with guests frequently describing the pool as nice, clean and enjoyable. The inclusion of a hot tub and proximity to the beach further enhance the overall experience, making the pool area a notable feature of the Crystal Coast Oceanfront Hotel.
Crystal Coast Oceanfront Hotel offers an enviable beachside location that guests find highly appealing. The hotel is praised for its immediate proximity to the beach, providing easy and direct access, which allows visitors to step out of their rooms and be on the sand within seconds. Guests enjoy stunning oceanfront views from their rooms and the serene, peaceful atmosphere of the beach adds to the overall experience.
The beach itself is noted for being clean and beautiful with many guests appreciating the well-maintained environment. The wide expanse of clean sand and the limited crowds enhance the relaxation factor, making it an ideal spot for a quiet getaway. Furthermore, the beach amenities, such as comfortable chairs and umbrellas, though sometimes at an additional cost, are well-received by most visitors.
The hotel's combination of great views, convenient beach access and welcoming staff creates a pleasant and inviting environment for guests. The pool area with its wrap-around views is another highlight, adding to the overall appeal of the property for those looking to unwind by the water. While some reviews mention cleanliness issues within the hotel's common areas and bathrooms, the positive feedback on the beach experience and the beachfront location remains a strong draw for travelers.
Crystal Coast Oceanfront Hotel provides an overall positive parking experience for its guests, garnering appreciation for its convenience and accessibility. The parking is close to the hotel, making it easy for guests to access their vehicles. It is also spacious and plentiful, allowing most visitors to find a spot without issue. The hotel offers onsite parking at no extra cost, adding to the convenience for travelers. For those looking for covered options, spaces under an overhang are available. Additionally, the parking area is noted to be wheelchair accessible, adding to its inclusivity.
However, there are a few areas where improvement could be made. Some guests have pointed out that the parking lanes can be a bit narrow and during late hours, parking spots may become limited, leading to potential difficulties in finding a space. Despite these occasional issues, the majority of the reviews highlight the ease and convenience of the parking facilities, making it a strong asset for the hotel.
Located right on the oceanfront, the Crystal Coast Oceanfront Hotel has received a number of endorsements for being an excellent spot for family vacations. Highlighting its family-oriented atmosphere, guests frequently describe it as family-friendly, making it an ideal choice for perfect family getaways and memorable family gatherings. Various parts of the hotel, such as the pool area, are especially noted for being great fun for children with many kids reportedly loving their time there. Families appreciate the popcorn available in the lobby, adding a playful touch to their stay.
The hotel’s location is particularly praised for its proximity to attractions for kids, ensuring that families have plenty of options to keep the little ones entertained. The family beach near the hotel is another strong point that guests enjoy mentioning. Friendly check-ins and the overall welcoming environment contribute to a positive experience for families.
Despite the many positives, some families did note a few drawbacks. The bathrooms in some rooms are on the smaller side and may lack bathtubs, which could be inconvenient for young children who need to be bathed. Additionally, certain rooms may be more suitable for couples rather than families due to limited space. Nonetheless, the overall sentiment remains positive with many families expressing their intent to return.
Crystal Coast Oceanfront Hotel offers a pleasant stay with direct beach access, making it an attractive option for beach lovers. Guests appreciate the cleanliness of the rooms and the friendly staff, highlighting the overall comfort provided by the hotel. The hotel features convenient amenities like a tiki bar and beach chairs, although some noted that the bar closes early.
The location is a significant draw, allowing easy walks to the beach and offering beautiful views from many of the rooms. However, some reviewers mentioned that the decor and furnishings are dated and could benefit from refurbishment. Despite these issues, the hotel meets the expected standards for its three-star rating, delivering a good balance of affordability and quality.
While it might not offer five-star luxury, it stands out for its beachfront location and overall value. It's a suitable choice for those seeking a decent three-star experience with the added bonus of stunning ocean views and direct beach access.
Crystal Coast Oceanfront Hotel offers a generally welcoming environment for guests with disabilities, featuring several key accessibility amenities. The presence of elevators to every floor is beneficial, ensuring ease of movement throughout the hotel. Handicapped accessible bathrooms and wheelchair accessibility in public areas and rooms provide additional convenience. The location of the hotel is highly appreciated, enhancing the overall appeal for families.
However, some challenges remain, particularly in accessing the beach directly from the hotel. While the beach is accessible with limited steps, there is a notable absence of a proper ramp, which could be a limitation for some guests. Also, bathroom facilities could benefit from upgrades, such as raised seating. Despite these minor drawbacks, the hotel maintains good accessibility for most disabled guests and combines this with a friendly and convenient environment suitable for families.
Crystal Coast Oceanfront Hotel offers a commendable outdoor pool that guests frequently highlight in their reviews. The pool area is described as very nice, clean and family-friendly with plenty of poolside chairs available. Visitors particularly appreciate the saltwater pool and its size, which is suitable for a variety of activities. The presence of a hot tub adds an extra element of relaxation and it's noted that any issues with it are resolved swiftly.
Guests have enjoyed the scenic setup of the pool area, which includes a small bar, although some mentioned that the tiki bar closes early, around lunch and dinner times. The proximity of the beach to the pool also adds to the overall convenience, creating an enjoyable atmosphere for both relaxation and fun. Additionally, children seem to have had a lot of fun in the pool, though some guests observed instances of unsupervised behavior.
While most reviews are positive, there are occasional mentions of the pool looking dirty and some disappointment, but these seem to be less frequent. Overall, the outdoor pool at Crystal Coast Oceanfront Hotel offers a well-liked and enjoyable experience for its guests.
Crystal Coast Oceanfront Hotel receives high praise for its exceptional beachfront location. Guests consistently highlight the stunning oceanfront views available from every room, emphasizing the pleasure of waking up to the sight of the sea. The hotel offers a mix of spacious oceanfront rooms, many with balconies that allow visitors to enjoy the ocean breeze and spectacular sunsets right from their own private space.
The proximity to the beach is another recurring positive note with easy and convenient access that makes beach outings effortless and enjoyable. Comfortable beach chairs provided by the hotel add an extra layer of relaxation, allowing guests to fully immerse themselves in the beauty of the coastal environment.
The central location on the beach is ideal for those looking to combine beach activities with nearby amenities. The hotel's on-site facilities, including a pool area, further enhance the beachside experience, offering a well-rounded escape for those seeking both adventure and tranquility by the sea.
Overall, the hotel's oceanfront setting and amenities create a serene and picturesque environment perfect for a beachfront getaway.
Location Show Map
Location
Reviewers appreciate that every room offers an ocean view, enhancing the overall experience with stunning vistas from private balconies. The hotel’s central location is also lauded, being close to restaurants, shops and local attractions like the NC Aquarium. Visitors enjoy the lively atmosphere with amenities like the pool, beach chairs and the occasional live band, adding to the vibrant seaside retreat.
The quiet, less crowded beaches and the peaceful environment make it an ideal spot for relaxation while still offering easy access to activities and dining options. The excellent, friendly staff further enhances the stay, making the Crystal Coast Oceanfront Hotel a splendid choice for a beachside getaway.
Breakfast
The on-site restaurant, The Clam Digger, is highlighted for its good breakfast and pleasant ambiance. Some reviews mention the enjoyment of having breakfast on small balconies overlooking the ocean, adding to the delightful dining experience.
However, some guests have noted areas for improvement. There are mentions of limited breakfast options, the absence of healthier choices and occasional slow service. A few reviews also point out that breakfast is not included with the room or that there is no free coffee available in the lobby. Additionally, some guests experienced inconvenience due to long wait times and the restaurant running out of menu items.
Despite these critiques, it appears that for many visitors, breakfast at the Crystal Coast Oceanfront Hotel remains a memorable and enjoyable part of their stay. The stunning views, combined with good food and generally positive service, contribute to a satisfying start to the day.
Dinner
However, the convenience of having a restaurant on the premises is appreciated and numerous guests found the food to be delicious and satisfying when the restaurant was operational. Positive remarks highlight that the seafood, breakfast and overall meal quality were often excellent with some guests noting the great views and friendly, accommodating staff. The restaurant’s new management and updated menu also appear promising to many.
Despite some drawbacks, such as limited hours and occasional slow service, many guests enjoyed their dining experiences with several stating the food was tasty and the service eventually met their expectations. For those planning a stay, it's worth noting both the potential for a great meal and the possibility of encountering service hiccups or limited availability.
Rooms
Positive reviews highlight the cleanliness and spaciousness of many rooms, noting that they are often bright, updated and well-decorated. Several guests appreciated the remodeled aspects and comfort of the accommodations, finding them suitable for a relaxing stay. Visitors frequently mentioned that the rooms were modern and comfortable, making it one of their favorite places to stay.
However, some guests pointed out issues with cleanliness upon arrival, such as sandy or dirty floors and missed housekeeping services. Rooms were also occasionally found to be smaller than expected with cramped spaces, tiny bathrooms and lack of sufficient lighting. There were specific complaints about outdated decor and the need for further updates in certain areas. Water pressure in showers and malfunctioning air conditioning units were also noted as areas needing improvement.
Despite some drawbacks, many guests found the overall room experience to be satisfactory, particularly enjoying the exceptional ocean views and the amenities provided. The beautiful property and oceanfront balconies are significant draws for travelers seeking a beachside retreat.
Beds
However, not all guests share this sentiment. Numerous reviews point out that the mattresses are hard, lumpy or worn down, leading to an uncomfortable night's sleep for some. Descriptions such as the mattress was very hard, bed was not comfortable and the beds were uncomfortable indicate that comfort levels can be inconsistent.
Additionally, other negative aspects mention issues with the cleanliness and upkeep of the beds. There were comments about sand on the sheets and beds not being clean at all times, which could affect the overall sense of comfort and cleanliness for some guests.
While a considerable number of guests praised the beds for being comfy and mentioned the comfort positively, it appears there are enough inconsistencies in bed quality and cleanliness that some upgrades and improvements could significantly enhance the overall guest experience at the Crystal Coast Oceanfront Hotel.
Cleanliness
However, several reviews highlighted some recurring issues. Guests often found sand on the floors, which appeared to be a common problem. The inconsistencies in housekeeping services were noted with reports of rooms not being cleaned thoroughly or missed entirely on some days. Specific complaints included dirty floors, unclean bathrooms and stained sheets. There were also issues with overflowing trash cans and slippery floors in shared spaces. Some guests mentioned a decline in cleanliness standards over time and noted that certain rooms had not been properly vacuumed or sanitized.
While the hotel provides a beautiful oceanfront location and many find the rooms to be satisfactory, the overall experience could be improved with more consistent and thorough cleaning practices.
Staff
Housekeeping staff were noted for being accommodating and maintaining a welcoming demeanor. Specific mentions of employees going above and beyond, such as a staff member named Dora, further emphasize the level of dedication and care provided.
While the majority of reviews were positive, a few guests did note instances where staff could have been more communicative or displayed a better attitude, particularly at the front desk. Despite these occasional criticisms, the overall impression is that the staff contribute significantly to a pleasant and welcoming hotel experience, ensuring guests feel well taken care of during their stay.
Wi-Fi
Guests staying in rooms have reported numerous connectivity issues, describing the Wi-Fi signal as weak, unreliable and sometimes non-functional. Complaints about the internet being spotty, lagging or completely down during visits were common. Many visitors found the inconsistent Wi-Fi to be a significant drawback, especially when needing to work during their stay. Although some encountered decent performance, the general consensus highlights significant room for improvement in the hotel's Wi-Fi service, particularly in providing better coverage and reliability throughout the entire property.
Gym
Pool
Guests have also praised the well-organized pool area, ample shade from surrounding trees and the convenience of complimentary beach chairs and towels. The presence of a swim-up bar adds to the enjoyment, although some noted that it closes early and occasionally its functional elements require maintenance.
However, there have been mixed reviews about the pool's temperature with some guests finding it unheated and too cold for comfort. Furthermore, while many guests find the pool and hot tub clean and wonderful, there have been occasional issues with cleanliness and water quality, including reports of algae and unsatisfactory sanitization.
Despite these occasional drawbacks, the general consensus remains positive with guests frequently describing the pool as nice, clean and enjoyable. The inclusion of a hot tub and proximity to the beach further enhance the overall experience, making the pool area a notable feature of the Crystal Coast Oceanfront Hotel.
Beach
The beach itself is noted for being clean and beautiful with many guests appreciating the well-maintained environment. The wide expanse of clean sand and the limited crowds enhance the relaxation factor, making it an ideal spot for a quiet getaway. Furthermore, the beach amenities, such as comfortable chairs and umbrellas, though sometimes at an additional cost, are well-received by most visitors.
The hotel's combination of great views, convenient beach access and welcoming staff creates a pleasant and inviting environment for guests. The pool area with its wrap-around views is another highlight, adding to the overall appeal of the property for those looking to unwind by the water. While some reviews mention cleanliness issues within the hotel's common areas and bathrooms, the positive feedback on the beach experience and the beachfront location remains a strong draw for travelers.
Parking
However, there are a few areas where improvement could be made. Some guests have pointed out that the parking lanes can be a bit narrow and during late hours, parking spots may become limited, leading to potential difficulties in finding a space. Despite these occasional issues, the majority of the reviews highlight the ease and convenience of the parking facilities, making it a strong asset for the hotel.
Family
The hotel’s location is particularly praised for its proximity to attractions for kids, ensuring that families have plenty of options to keep the little ones entertained. The family beach near the hotel is another strong point that guests enjoy mentioning. Friendly check-ins and the overall welcoming environment contribute to a positive experience for families.
Despite the many positives, some families did note a few drawbacks. The bathrooms in some rooms are on the smaller side and may lack bathtubs, which could be inconvenient for young children who need to be bathed. Additionally, certain rooms may be more suitable for couples rather than families due to limited space. Nonetheless, the overall sentiment remains positive with many families expressing their intent to return.
3 Star
The location is a significant draw, allowing easy walks to the beach and offering beautiful views from many of the rooms. However, some reviewers mentioned that the decor and furnishings are dated and could benefit from refurbishment. Despite these issues, the hotel meets the expected standards for its three-star rating, delivering a good balance of affordability and quality.
While it might not offer five-star luxury, it stands out for its beachfront location and overall value. It's a suitable choice for those seeking a decent three-star experience with the added bonus of stunning ocean views and direct beach access.
Accessible
However, some challenges remain, particularly in accessing the beach directly from the hotel. While the beach is accessible with limited steps, there is a notable absence of a proper ramp, which could be a limitation for some guests. Also, bathroom facilities could benefit from upgrades, such as raised seating. Despite these minor drawbacks, the hotel maintains good accessibility for most disabled guests and combines this with a friendly and convenient environment suitable for families.
Outdoor Pool
Guests have enjoyed the scenic setup of the pool area, which includes a small bar, although some mentioned that the tiki bar closes early, around lunch and dinner times. The proximity of the beach to the pool also adds to the overall convenience, creating an enjoyable atmosphere for both relaxation and fun. Additionally, children seem to have had a lot of fun in the pool, though some guests observed instances of unsupervised behavior.
While most reviews are positive, there are occasional mentions of the pool looking dirty and some disappointment, but these seem to be less frequent. Overall, the outdoor pool at Crystal Coast Oceanfront Hotel offers a well-liked and enjoyable experience for its guests.
Beachfront
The proximity to the beach is another recurring positive note with easy and convenient access that makes beach outings effortless and enjoyable. Comfortable beach chairs provided by the hotel add an extra layer of relaxation, allowing guests to fully immerse themselves in the beauty of the coastal environment.
The central location on the beach is ideal for those looking to combine beach activities with nearby amenities. The hotel's on-site facilities, including a pool area, further enhance the beachside experience, offering a well-rounded escape for those seeking both adventure and tranquility by the sea.
Overall, the hotel's oceanfront setting and amenities create a serene and picturesque environment perfect for a beachfront getaway.
Yes, Crystal Coast Oceanfront Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Crystal Coast Oceanfront Hotel.
No, Crystal Coast Oceanfront Hotel doesn't allow dogs.
Yes, parking facilities are available at Crystal Coast Oceanfront Hotel.
Yes, Crystal Coast Oceanfront Hotel has a gym.
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