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Summary of reviewsThe Crystal Coast Oceanfront Hotel is consistently praised for its exceptional location, right on the serene and beautiful beach. Guests love the proximity to the ocean with every room offering stunning views from private balconies. The central position near restaurants, shops and local attractions like the NC Aquarium contributes to the vibrant yet peaceful atmosphere, perfect for relaxation and easy access to activities. The friendly and attentive staff further enhance the enjoyable stay, making it an excellent choice for a beachside retreat.
The hotel's breakfast garners mixed reviews. Positive feedback highlights delicious food, reasonable prices and the charm of dining with ocean views, particularly praising The Clam Digger restaurant. The friendliness and efficiency of the breakfast staff are also commended. However, some guests noted limited options, lack of healthier choices and occasional slow service.
Dining for dinner also presents a mixed bag with some guests enjoying delicious meals and great views at The Clam Digger, while others faced issues due to remodeling, staffing shortages and inconsistent food quality. Despite these challenges, many appreciated the convenience and overall meal quality when the restaurant was fully operational.
Rooms at the hotel offer a blend of positive and negative experiences. Many guests appreciate the beautiful oceanfront views, cleanliness and modern comfort. However, some found issues with initial cleanliness, smaller room sizes and outdated decor, indicating a need for further updates and more consistent housekeeping.
Cleanliness throughout the hotel is noted for both praise and critique. Though many guests found the rooms and shared areas clean and well-maintained, others reported recurring issues like sandy floors and inconsistent housekeeping.
The staff stand out for their exceptional service and friendly nature. Guests frequently describe the front desk and restaurant employees as helpful, accommodating and pleasant. While there are occasional remarks about lapses in communication, the overall impression is that the staff significantly contribute to a welcoming and enjoyable experience.
Wi-Fi service at the hotel appears to be a weak point with good connectivity in the lobby but poor reception in rooms. Many guests found the unreliable internet a notable drawback, especially those needing to work during their stay.
The gym receives mixed reviews with some guests appreciating the quiet and cleanliness, while others noted it felt small and lacked sufficient, up-to-date equipment.
The pool area is well-regarded for its cleanliness and relaxing setting with the added bonus of a hot tub. Guests enjoy the ample shade from surrounding trees and the convenient amenities like beach chairs and towels. However, the pool temperature and occasional maintenance issues are noted as areas needing attention.
The hotel’s beach access is highly praised for being immediate and convenient, offering guests the chance to enjoy stunning views and a peaceful environment. The beach's clean, wide expanse is perfect for relaxation, complemented by available amenities like chairs and umbrellas.
Parking at the hotel is overall convenient and accessible with ample space and availability, though some guests mention that late hours can see limited spots.
In summary, the Crystal Coast Oceanfront Hotel is a desirable beachside getaway with a fantastic location, friendly staff and good amenities, despite some areas needing improvement, particularly in Wi-Fi and consistency in housekeeping.
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