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Summary of reviewsFish Hotel-Pingtung, centrally located in Pingtung City, is praised for its convenience, particularly its proximity to the Pingtung Night Market, shopping districts and transportation hubs like train and bus stations. Guests appreciate the cooperative parking facilities, making it an ideal base for exploring local attractions. The spacious, clean rooms alongside friendly staff enhance the overall experience, making it a favored choice for short-term travel.
The hotel's breakfast receives mixed feedback, though many guests highlight its variety and abundance of both Chinese and Western dishes. The buffet-style setup ensures hygiene with prompt service staff maintaining replenishables. However, some noted issues with the taste, quality and temperature of the food and the communal seating arrangement can be inconvenient for solo travelers.
Room reviews are generally positive with many guests appreciating the spaciousness, cleanliness and natural lighting. Quad rooms are especially favored by families or groups. However, some rooms show signs of wear and have dim lighting or soundproofing issues, along with occasional reports of mosquitoes and unpleasant odors. Cleaning standards vary with some guests finding issues such as dust, hair or uncleaned items.
Cleanliness is another area with mixed reviews. While many guests find their rooms and bathrooms clean and comfortable, others have reported issues such as dust, hair and occasional mold. Housekeeping is generally attentive, but inconsistencies in cleaning practices can detract from the experience.
The staff at Fish Hotel-Pingtung generally receive high praise for their friendliness and professionalism, often compared to five-star service. The front desk is particularly noted for its efficiency and helpfulness, although some guests pointed out areas needing improvement, such as enthusiasm levels and check-in process efficiency.
Wi-Fi at the hotel has room for improvement with guests noting slow and occasionally unreliable connections. Accessibility to power outlets could also be enhanced.
Fish Hotel-Pingtung is a good option for families, offering clean, comfortable and spacious rooms. The family-friendly atmosphere is complemented by practical amenities, delightful breakfast setups and small details like complementary kid snacks.
Beds at the hotel are often highlighted for their comfort with medium firmness and skin-friendly cotton duvets. However, some beds lack independent coil mattresses, causing them to shake easily and cleanliness issues with bed linens have been reported.
Positioned as a four-star establishment, the hotel offers a blend of luxury and affordability. While some guests feel the quality does not consistently match the cost, the elegant lobby, meeting rooms and good service contribute to a positive overall impression.
Business travelers will find the hotel's facilities and location suitable with convenient dining options and a conference room. Proximity to the night market adds value for those looking to unwind after work. However, minor drawbacks include parking and limited electrical outlets in quad rooms.
Overall, Fish Hotel-Pingtung offers a comfortable and practical stay in a vibrant location with positive reviews underscoring its family-friendly approach and commendable staff service, albeit with areas for improvement in cleanliness, Wi-Fi and room maintenance. Show more
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Business Hotel
This hotel offers a blend of contemporary design and local flavor. It is located in a vibrant area with restaurants and shops. The hotel provides uniquely styled rooms for relaxation.
Accessible Hotel
This hotel offers increased accessibility with elevators providing access to upper floors. Facilities for disabled guests and wheelchair accessibility are available.
Hotel with Gym
Fish Hotel-Pingtung features a state-of-the-art fitness center, equipped with modern exercise machines and equipment. Guests can enjoy complimentary access to the hotel's free fitness center.
4-Star Hotel
Fish Hotel-Pingtung is well-located and offers a relaxing stay with excellent service. It features comfortable rooms, and convenient amenities, making it a great choice for travelers visiting Pingtung City.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Room Types
Standard Double RoomThis double room features a executive lounge access, soundproofing and cable TV. The cable TV has MOD channels.
Business Double RoomThis double room has a seating area, electric kettle and sofa. The cable TV has MOD channels.
Deluxe Twin RoomThis twin room features a electric kettle, seating area and soundproofing. The cable TV has MOD channels.
Deluxe Quadruple RoomThis quadruple room has a soundproofing, air conditioning and seating area. The cable TV has MOD channels.
Deluxe Triple RoomThis triple room has a soundproofing, air conditioning and seating area. The cable TV has MOD channels.
Standard Triple RoomThe triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, parquet floors, a flat-screen TV, as well as city views. The unit has 3 beds.
Deluxe Twin Room with No ViewThe twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The twin room features a tea and coffee maker, a wardrobe, parquet floors, as well as a flat-screen TV. The unit offers 2 beds.
Deluxe Quadruple Room - No WindowThe quadruple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The quadruple room offers a tea and coffee maker, a wardrobe, parquet floors and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
Nestled in the heart of Pingtung City, Fish Hotel-Pingtung boasts a highly advantageous location that caters to both convenience and leisure. Guests repeatedly highlight the hotel's proximity to Pingtung Night Market, making it an ideal spot for a nightly culinary adventure, just a short walk away. The location is also lauded for being near the bustling shopping districts, providing easy access to a myriad of stores and dining options within walking distance.
Travelers appreciate the convenience of being close to the train and bus stations, which significantly simplifies transportation logistics. Parking is another perk noted by visitors with many praising the cooperative parking facilities that add to the overall ease of staying at this hotel. The central positioning within the city makes it an excellent base for exploring local attractions and the vibrant downtown area.
Guests also commend the spacious, clean rooms and the friendly service provided at Fish Hotel-Pingtung. The combination of excellent location, accessible parking and good room facilities makes this hotel a top choice for short-term travel, offering a comfortable and practical stay amidst the lively city center of Pingtung.
Breakfast
Fish Hotel-Pingtung’s breakfast receives mixed reviews from guests with many highlighting its variety and plentiful options. The hotel offers a buffet-style breakfast known for its diverse range of Chinese and Western dishes, which many guests found delicious and abundant. The self-service nature ensures hygiene and the prompt replenishment by service staff is appreciated.
However, some guests noted that the breakfast could be better in terms of taste and quality of ingredients. A few mentioned that the dishes were sometimes cold or not sufficiently heated. The breakfast seating arrangement with large round tables, may be awkward for solo travelers or small groups and some guests found sharing tables inconvenient.
Despite a majority enjoying the substantial and varied breakfast offerings, a few found the options limited and average. Improvements could be made in menu variety and consistency in maintaining the freshness and quality of the dishes. Overall, the breakfast experience at Fish Hotel-Pingtung is generally positive, but there remains room for enhancement.
Rooms
Fish Hotel-Pingtung offers a variety of room experiences that predominantly highlight spaciousness and comfort. Many guests appreciated the large, clean and comfortable rooms, which often boasted good natural lighting, especially in rooms with balconies or floor-to-ceiling windows. The quad rooms were noted for their generous space and cleanliness, making them suitable for families or groups. Despite these positives, some rooms showed signs of wear and tear with outdated décor and rising wooden floors.
A common drawback was the dim lighting in many rooms, which some guests found insufficient. Soundproofing issues were also a recurrent theme and several reviews mentioned disturbances from outside noises or other guests. Additionally, there were occasional reports of mosquitoes and unpleasant odors in certain rooms, including smells of smoke or dampness.
The cleaning standards received mixed feedback; while many rooms were described as clean, some guests noticed issues such as dust, hair on the floor and occasional oversights such as uncleaned trash or moldy lampshades. The equipment in the rooms, including air conditioners and TVs, was sometimes described as outdated or malfunctioning.
Overall, guests found the hotel environment comfortable with convenient access to transportation and decent value for money. However, there were suggestions for improvements, particularly in room maintenance and modernization to enhance the stay further.
Beds
At Fish Hotel-Pingtung, guests have frequently commented on the comfort of the beds. Many visitors appreciated the softness and comfort, noting the beds were often very comfortable and conducive to a good night's sleep. The beds were described as having medium firmness, which found favor with many guests and the cotton duvet covers were highlighted as particularly skin-friendly, adding to the overall comfort.
However, some reviews pointed out that the beds tend to shake easily when turning over, an aspect linked to the absence of independent coil mattresses. Concerns were also raised about cleanliness with mentions of bed sheets and covers not being washed properly and occasional dirt stains and hair on the bed. Pillows received mixed reviews with some finding them comfortable, while others felt they lacked adequate support.
Overall, the impressions of the beds at Fish Hotel-Pingtung are mixed but lean towards positive, especially regarding comfort during sleeping. Attention to bed steadiness and linen cleanliness could enhance the experience further.
Cleanliness
Fish Hotel-Pingtung presents a mixed picture when it comes to cleanliness with both commendable and concerning aspects highlighted by guest reviews. On the positive side, many guests found their rooms and bathrooms clean, comfortable and tidy. The hotel prides itself on maintaining a relatively clean environment with some guests noting that the room didn’t have a smoke smell and felt new and fresh. Housekeeping staff are generally attentive, often replacing items promptly upon requests.
However, issues surfaced with the presence of dust, hair and occasional mold in various areas, including the bathroom and shower. Some rooms have been reported to be damp with sticky floors and a faint scent of sewage gas, which detracted from the overall experience. The towels and bedsheets sometimes fell short of cleanliness standards, exhibiting stains or unusual smells.
Guests particularly emphasized the need for improvements in the cleanliness of bathroom fixtures and flooring, as well as the exterior aspects like windows and the entrance, which often had bird droppings. The housekeeping service, while efficient at times, seemed inconsistent with reports of unclean rooms even after scheduled cleaning times.
In summary, Fish Hotel-Pingtung offers a fundamentally clean and comfortable stay, but it could benefit significantly from more consistent and thorough cleaning practices to enhance the overall guest experience.
Staff
Visitors to Fish Hotel-Pingtung frequently highlight the friendliness and professionalism of the staff. Many guests consistently praise the lobby and front desk employees for their warm and welcoming demeanor, comparing their service to that of five-star hotels. The staff's attitude is generally noted as polite, courteous and efficient with front desk personnel receiving particular commendation for their prompt assistance and excellent service.
The service staff is frequently described as attentive and enthusiastic, demonstrating a good attitude and willingness to assist guests with their needs. The ability to respond quickly and efficiently to problems, as well as their capacity to communicate well and maintain service quality over multiple visits, are also appreciated by guests. Many mentions were made of the staff's patience and their efforts to solve issues, such as room changes or handling reservations for travelers with disabilities.
Despite these positives, some guests pointed out areas needing improvement. There were occasional mentions of staff lacking enthusiasm, particularly in some instances involving the reception area and breakfast service. Additionally, a few reviews indicated that the check-in process could be slow and some staff members' attitudes varied, sometimes reflecting a lack of training or professional conduct.
Overall, the majority of guest feedback highlights the friendly and helpful nature of the staff at Fish Hotel-Pingtung with suggestions for continued improvement in certain areas to enhance the overall guest experience.
Wi-Fi
The Fish Hotel-Pingtung offers a pleasant stay, although the Wi-Fi has room for improvement. Guests have noted that the internet connection can be quite slow and occasionally unreliable. Some found the signal to be weak and the overall network stability left something to be desired. There were also mentions of limited accessibility to power outlets by the bedside, which may be inconvenient for some travelers. Despite these challenges, there were remarks appreciating the Wi-Fi experience, suggesting that it can be satisfactory at times.
Family
Fish Hotel-Pingtung has established itself as a highly suitable option for families traveling with children, both for transit and short-term stays. The facilities are clean, simple and comfortable, which creates a welcoming environment for families. The rooms offer good value for money and are equipped with comfortable spaces, such as bright four-person rooms with ample lighting that contribute to a pleasant stay.
The hotel aims to be accommodating for families, offering features such as parking and room amenities that cater to family needs. Breakfast is a cherished part of the experience, served on a large, shared round table which enhances the sense of community for groups of guests. Adds value to the guests' experience with small details like complementary cookies and kid snacks, which are bound to keep children happy.
While there are areas where the hotel can improve, particularly in terms of service and equipment quality, overall comfort and convenience make it a good choice for family travelers. The combination of a warm, family-friendly atmosphere and practical amenities makes Fish Hotel-Pingtung a viable option for families looking to spend a few days in Pingtung.
4 Star
Fish Hotel-Pingtung boasts a mix of qualities that cater to a range of traveler expectations. It positions itself as a four-star establishment, offering a sense of luxury and an elegant lobby that sets a positive first impression. The hotel includes a grand meeting room, adding a professional and upscale touch suitable for business travelers. Guests appreciate the high floors that come with good service, hinting at both exclusivity and attentiveness from the staff. While the hotel's prices are deemed affordable by some, others feel that the quality does not consistently match the cost. Facilities and services are adequate but noted to have limited four-star amenities. Despite the fluctuating qualities, the overall customer understanding appears favorable, making it a reasonable choice for those seeking a blend of luxury and value.
Business
Fish Hotel-Pingtung is a suitable choice for business travelers, providing facilities and services that cater to their needs. The hotel offers convenient dining options and a conference room, making it well-equipped for business activities. Additionally, its location near a night market adds a layer of convenience for guests looking to unwind after work. However, it is worth noting that the parking situation may not be ideal for those on business trips and the quad rooms may have limited electrical outlets with insufficient voltage. Despite these minor drawbacks, the hotel remains a great option for those traveling for business purposes.
No, Fish Hotel-Pingtung doesn't have any pool.
No, a spa isn't available at Fish Hotel-Pingtung.
No, Fish Hotel-Pingtung doesn't allow dogs.
No, parking facilities aren't available at Fish Hotel-Pingtung.