The Palms Zanzibar is an exceptional hotel with an outstanding staff that provides top-notch service to guests. The team is friendly and always eager to cater to guests' needs. The hotel manager, Siriak, ensures that everything runs seamlessly and all staff members are attentive and professional. Jackson, a staff standout, is genuinely friendly, helpful and thoughtful, making guests feel incredibly welcomed. The hotel's location is breathtaking and guests can expect to receive the best service possible while staying here. I would highly recommend this hotel to anyone looking for an unforgettable experience with fantastic staff.
Overall, Xanadu Luxury Villas & Retreat Zanzibar is a luxurious and welcoming retreat that offers exceptional customer service. The staff, including butlers such as Rashid, Jesca, Mwambo and Burhani, are professional, friendly and go above and beyond to ensure a memorable stay. Owner Eileen also contributes to the high level of hospitality. Guests are treated like royalty from the warm welcome to the personal butler service provided. The customer service provided by everybody in the property is exceptional with staff willing to assist with every request to give guests the best holiday possible. Xanadu Luxury Villas & Retreat Zanzibar truly provides a real butler service with incredibly friendly and attentive staff who provide professional yet personal care.
Samawa Living in Zanzibar stands out as a harmonious blend of modern luxury and African charm. Its convenient location offers guests easy access to the beautiful Paje Beach, whether via a brief walk or shuttle service. The quiet and serene surroundings provide an ideal retreat while still being close to cultural attractions and lively local scenes. Guests frequently commend the hotel's cleanliness, with meticulous attention to hygiene, creating an immaculate and inviting atmosphere.
The hotel is renowned for its breakfast and dinner offerings. Breakfast is a delightful, personalized experience with fresh ingredients and a diverse menu that caters to all dietary preferences. Dinner showcases exceptional local and seafood specialties, with elegantly curated menus served in a welcoming and tastefully decorated restaurant space. These culinary experiences are complemented by the attentive and warm service of the hotel staff, who are lauded for their friendliness and dedication.
Samawa Living's rooms provide a luxurious stay with their elegant design, spaciousness, and unique features like outdoor showers. The comfort of the beds is a standout aspect, often noted for ensuring a restful sleep. The pool area and amenities, including readily available fresh towels and well-maintained landscapes, offer a tranquil space for relaxation.
Through its attention to detail, thoughtful amenities, and excellent service quality, Samawa Living creates a memorable experience for guests. Whether indulging in the sophisticated dining options or relaxing in the tranquil environment, visitors find themselves in a luxurious haven that promises both adventure and peaceful retreat.
Zanzibar White Sand Luxury Villas & Spa - Relais & Chateaux is a perfect choice for those seeking a peaceful and secluded location with a beautiful garden and pristine beach. While the breakfast received mixed reviews, the dinner is described as excellent and of Michelin-star quality with a varied and refined menu that changes daily. The rooms are amazing, elegant and beautifully decorated with luxury installations and materials. The hotel is immaculately maintained with guests overwhelmingly positive about the cleanliness of both the villas and the common areas. The staff is amazing, super friendly, professional and attentive, providing exceptional service. The hotel boasts a beautiful landscape and well-maintained swimming pool and the beach is breathtakingly beautiful. Zanzibar White Sand Luxury Villas & Spa - Relais & Chateaux is a high-end and luxury hotel with exceptional facilities and services, providing a superb and five-star experience. Overall, it's a great place for a family vacation and a truly luxurious stay.
Pongwe Bay Resort is a fantastic destination for families seeking a peaceful and relaxing vacation. The resort offers beautiful and family-friendly accommodations in a stunning location. Although some guests suggested more child-friendly cuisine options, the resort was praised for its family-oriented and kid-friendly atmosphere. The resort's location is ideal for all ages, accommodating grandparents, parents and young children. While some guests recommended adding a swing and slide for children, the resort already provides something for everyone, including couples and singles. The resort's secluded and tranquil ambiance is perfect for those looking to escape the hustle and bustle of everyday life. Overall, Pongwe Bay Resort offers an amazing stay for family members of all generations at a reasonable price, as demonstrated by groups of adult family members who visited the resort.
Tulia Zanzibar Unique Beach Resort is a luxurious and secluded tropical paradise that offers breathtaking views of the ocean and the whitest sand beaches. The resort's exceptional location, top-notch food and world-class amenities make it the best hotel on the island. Guests can enjoy a la carte breakfast and dinner menus that feature high-quality ingredients from local Chef Mgeni. The rooms are spacious and well-appointed and the staff is described as being like family, super friendly, professional and attentive. The resort's spa and pool facilities are top-notch and the direct access to the beautiful beach is considered paradisiacal. Overall, Tulia Zanzibar Unique Beach Resort is the perfect place to unwind and indulge in a well-deserved dream getaway.
Kiwengwa Beach Resort, located along the serene shores of Kiwengwa Beach, is consistently lauded for its stunning beachfront and tranquil yet accessible location. Visitors are enchanted by the ocean views and well-maintained grounds, perfect for a relaxing beachside getaway. The resort is also conveniently situated near Stone Town and local amenities, offering a balance of seclusion and accessibility.
The breakfast experience at Kiwengwa Beach Resort is highly praised for its extensive and varied buffet, featuring options like made-to-order eggs, fresh fruits and pancakes. Friendly and welcoming staff enhance the dining experience, though some guests suggest adding more variety to avoid repetitiveness over long stays. Dinner receives mixed reviews with commendations for the seafood and themed nights, while others note occasional repetition and average quality in the buffet options.
Rooms at the resort are spacious and clean, often with stunning sea views and are noted for their comfortable accommodations and daily housekeeping services. While some standard rooms may appear dated, most guests appreciate the well-maintained, aesthetically pleasing environment, which includes amenities like air conditioning and African-inspired decor.
Cleanliness is a standout aspect at Kiwengwa Beach Resort with guests often remarking on the pristine condition of the grounds, rooms and public areas. The dedicated housekeeping team ensures a spotless environment, contributing significantly to guest satisfaction.
The exceptional staff at Kiwengwa Beach Resort receives unanimous praise for their friendliness, professionalism and dedication to guest satisfaction. Key staff members like Victor at the front office and Angela from guest relations are frequently mentioned for their outstanding service. While there are minor reports of slow service, the overwhelmingly positive interactions have left lasting impressions on guests.
WiFi access at the resort presents a mixed experience. While some guests report strong and reliable connections, others encounter slow and inconsistent service with additional charges for room access being a common downside.
The spa facilities offer a range of highly recommended treatments with the massage services particularly standing out. Guests frequently describe their spa experiences as relaxing and worth the expense, despite occasional mentions of the need for some updates.
The gym receives mixed reviews, appreciated for its cleanliness and basic functionality but criticized for outdated equipment and broken air conditioning. However, it remains a complementary facility to the resort’s extensive amenities.
The multiple swimming pools at Kiwengwa Beach Resort are a major attraction. Guests admire the clean, well-maintained pools with options like a saltwater pool and swim-up rooms adding to the resort's luxury. The pools are family-friendly and provide ample space and variety to ensure that everyone can enjoy a pleasant swimming experience.
In summary, Kiwengwa Beach Resort offers an idyllic beachside retreat with beautiful views, outstanding service and well-kept facilities. Although there are areas for improvement, such as WiFi and some dining aspects, the overall guest experience is positive, making it a desirable destination on Zanzibar’s East Coast.
Meliá Zanzibar is a luxurious and beautiful resort located on a stunning 40-acre white sand beachfront estate surrounded by natural coral reefs. The hotel offers a range of room options, including spacious and beautiful suites, bungalows with sea views and villas with private infinity pools. The staff is exceptional, going above and beyond to make guests feel welcome and comfortable. The hotel boasts a range of impressive pools that cater to guests of all ages and the beach is private yet offers great views. The breakfast is varied with a great selection of food and the hotel has a variety of restaurants that offer great food options with themed nights. While some guests had complaints about the average meals at the pool area and the spice restaurant and the limited food selection for a 5-star hotel, most guests enjoyed the variety of restaurants and indulgent theme nights. Meliá Zanzibar is a fantastic option for those looking for a fun and family-oriented getaway. Despite a few negative reviews, the luxury, impeccable service and fabulous memories make the stay exceptional.
TUI BLUE Bahari Zanzibar is highly regarded for its idyllic beachfront location along Kiwengwa Beach, offering stunning views and a serene atmosphere perfect for relaxation. The soft white sand and clear turquoise waters, although sometimes less suitable for swimming due to tides, create a picturesque setting. The well-maintained paradise garden and the high standard of the hotel grounds enhance the overall peaceful ambiance of the resort.
The culinary experience at TUI BLUE Bahari Zanzibar is a standout feature, with diverse and delicious offerings from morning to evening. The hotel excels in providing a variety of breakfast options catering to gluten-free, vegetarian, and vegan diets, while the themed nights and special dining experiences, such as romantic beachside dinners, receive consistent praise for their quality. Despite some feedback on limited buffet options and beverage choices, the overall dining atmosphere remains delightful, complemented by live entertainment and exceptional service.
Accommodations at the resort are consistently praised for their spaciousness, cleanliness, and the perfect blend of modern amenities with African charm. With features like balconies offering breathtaking sea views and attention to detail in room service, guests experience a truly comfortable and enjoyable stay.
The exceptional hospitality of the staff greatly enhances the guest experience, with many commenting on their friendliness and attentiveness. Staff members go to great lengths to accommodate individual requests, significantly contributing to the hotel's welcoming environment.
The resort offers a robust and reliable WiFi connection across the facility, though some occasional slower speeds are noted. The spa is acclaimed for its excellent treatments and serene setting, despite minor drawbacks such as high prices for certain services. Additionally, the pool area is lauded for its immaculate maintenance, offering a vibrant atmosphere for relaxation with ample amenities.
TUI BLUE Bahari Zanzibar also stands out as a family-friendly destination, providing interactive entertainment for children and ample accommodations, including spacious villas, to ensure a comfortable stay for families. The blend of natural beauty, a plethora of amenities, and attentive service make it a highly recommended retreat for those seeking relaxation and an enjoyable escape in a scenic environment.
Madinat Al Bahr Business & Spa Hotel receives high praise from guests for its remarkable location, luxurious accommodations, and superb service. Located conveniently close to the airport with stunning ocean views, the hotel is ideal for both ease of access and exploration of nearby Stone Town. The tranquil setting and lush greenery further complement the calming atmosphere, making it a superior choice for travelers seeking relaxation combined with urban proximity.
The hotel excels in its culinary offerings, especially its breakfast and dinner services. Guests commend the extensive and high-quality breakfast buffet along with the diverse and delicious dinner options, notably the Indian cuisine. While there are minor remarks about the Western food options and some pricing concerns, the overall dining experience remains a highlight.
Accommodations in the hotel are spacious, clean, and well-designed, with a tasteful mix of Arab and Indian decor. Comfortable beds, luxurious bedding, and fantastic ocean view balconies ensure restful stays, though some minor inconsistencies in bed comfort and bathroom updates have been noted.
The hotel is universally applauded for its cleanliness and maintenance. The rooms, pool areas, and general property are kept impeccably tidy, contributing to a warm and inviting atmosphere. Moreover, the exceptional staff is a notable strength; praised for their friendliness and attentiveness, they make every guest’s stay memorable, further enhancing the guest experience.
In addition to the amenities, the hotel's spa and wellness offerings provide a relaxing retreat despite some areas identified for improvement. Similarly, the pool area is a guest favorite, offering a beautiful place to unwind, although the beach experience is mixed due to its condition and accessibility issues.
Despite a few critiques about its five-star status and the condition of certain facilities, Madinat Al Bahr Business & Spa Hotel continues to impress with its luxury, exceptional service, and comprehensive offerings, ensuring a tranquil and enjoyable stay for its guests.
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5 Star
Beach
Beachfront
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