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Le Ciel d'Orphèe

Pisa , Via Dante Grassini 6 (Show on Map)

6.3

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsLe Ciel d'Orphèe, strategically located near Pisa's historic landmarks, offers guests an exceptional opportunity to explore the city's iconic sites like the Leaning Tower of Pisa and Piazza dei Miracoli. The hotel is appreciated for its tranquil yet central setting, providing easy access to public transport and parking options. The surrounding ambiance contributes to a satisfying quality-to-price ratio, making it a favorable option for budget-conscious travelers looking to explore Pisa effortlessly.

The hotel receives positive feedback for its Wi-Fi service, regarded as reliable and fast, facilitating smooth communication. The serene environment, complemented by the sound of morning birds and the comfort of some beds, creates a peaceful atmosphere that many guests find relaxing. The staff's use of WhatsApp for effective communication has been noted, ensuring that requests are handled conveniently, notwithstanding occasional delays.

While breakfast offerings at Le Ciel d'Orphèe are convenient with 24-hour availability, remarks have been varied about its variety, with suggestions for enhancement in freshness and diversity. The spacious rooms, cleanliness, and value are appreciated by guests, although maintenance issues related to cleanliness and room amenities need addressing. Positive experiences with staff, particularly during check-in, contribute to a pleasant start to the stay despite inconsistencies in service and communication.

Overall, Le Ciel d'Orphèe is recognized for providing reasonable affordability coupled with a prime location, making it an appealing choice for travelers aiming to enjoy Pisa's historic charm without compromising on cost or convenience. Efforts in improving certain amenities and service areas could further elevate the guest experience.
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Categories

Dog Friendly Guest House

Small Guest House

3-Star Guest House

Room Types

Double Room With free WiFi, this room comes with a flat-screen TV, small refrigerator, microwave and a private bathroom with a hairdryer.

Comfort Triple Room with Shower The triple room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a bidet. The unit offers 2 beds.

Double Room with Terrace The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a bidet. The unit has 1 bed.

Deluxe Double Room with Shower The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a bidet. The unit has 1 bed.

About Le Ciel d'Orphèe

License: 050026BBI0103, IT050026B4X7D6LDH4

Guest Reviews

6.3

Rated

Location

Nestled in a prime spot, Le Ciel d'Orphèe boasts a strategic location that caters to travelers eager to explore the historic wonders of Pisa. Positioned centrally, it offers the convenience of being a mere 10 to 20-minute stroll away from iconic landmarks such as the Piazza dei Miracoli and the Leaning Tower of Pisa. Guests appreciate the quiet yet central ambiance, which allows for peaceful relaxation while still being within easy reach of the city's vibrant attractions. The proximity to public transport options enhances its accessibility, making it an ideal base for exploring Pisa without the need for a car. Additionally, the surrounding area provides convenient parking options and ensures a tranquil stay. With a quality-to-price ratio that wins over visitors, this location is perfectly suited for those looking to experience Pisa’s charm effortlessly.

Breakfast

The breakfast experience at Le Ciel d'Orphèe receives mixed reviews from guests, highlighting a variety of perceptions around its offerings. While some appreciate the convenience and abundance of pre-packaged options, with an array of drinks and snacks available at any time, others feel the breakfast could benefit from greater diversity and freshness. The selection largely revolves around baked goods, industrial pastries, and cereals, with sweet offerings being the mainstay. However, the self-service setup, including pre-prepared items available upon arrival, is seen as convenient by some. Despite this, the quality and variety are frequently deemed lacking, particularly in terms of fresh products. Some guests note issues like insufficient seating in the dining area and occasional cleanliness concerns. Overall, while the simplicity and availability of breakfast items suit some guests, a more vibrant and varied selection could enhance the experience for others.

Rooms

At 'Le Ciel d'Orphèe,' reviews regarding the rooms reflect a mixed experience, with guests appreciating several aspects while highlighting areas that need improvement. On the positive side, various guests found their rooms and bathrooms spacious, emphasizing the comfortable beds as a strong point. Some described the bedding as clean and good value for money, noting that it offered a convenient overnight stay for budget-conscious travelers. The location was praised for its quiet ambiance and easy parking, particularly favorable for those driving.

However, there were consistent concerns about room cleanliness and maintenance. Several guests encountered issues with mold, unpleasant odors, and poorly maintained furniture and appliances. The presence of stained sheets and musty towels was noted, along with problems like leaking showers and ineffective air conditioning. Moreover, the absence of windows in some rooms left them feeling dark and cold, while inconsistent heating caused discomfort.

Overall, while 'Le Ciel d'Orphèe' offers a worthwhile budget stay in terms of location and basic comfort, significant efforts are needed in room upkeep and cleanliness to enhance the overall guest experience.

Beds

Le Ciel d'Orphèe's beds receive mixed reviews from guests. Positive remarks highlight the comfort of some beds, especially the double beds, with certain reviews highlighting the large rooms combined with comfortable bedding. However, criticisms abound regarding the overall state of the mattresses and pillows. Guests frequently mention that many mattresses are uncomfortable, with some in dire need of replacement due to sagging or wear. The pillows also draw criticism, often described as lumpy, stained, and failing to provide a restful sleep. The bed linens are noted as outdated, compounding the issue for some visitors. Overall, while certain beds at the hotel receive praise for comfort, there is a clear need for improvements in bedding quality to ensure a consistently pleasant sleeping experience for all guests.

Cleanliness

Le Ciel d'Orphèe's cleanliness receives a range of feedback, though many visitors highlight significant concerns that overshadow the occasional positive comments about room tidiness. Some guests appreciate the spaciousness and comfort of their rooms, mentioning that they found them to be very clean. However, the positives are often overshadowed by reports of neglected cleaning practices throughout the hotel, particularly in the bathrooms and shared dining areas. Mold, dust, and damp odors are common points of complaint. Visitors repeatedly mention mold in bathrooms and on walls, while dust and cobwebs accumulate in corners. The state of provided linens, with complaints about unpleasant odors and the general appearance, also contributes to the sense of inadequacy in cleanliness. Moreover, issues such as stained mattresses, presence of insect remnants, and leftover belongings from previous occupants further emphasize the lack of thorough cleaning. Dining spaces do not escape criticism either, with reports of dirty, sticky furniture and inadequate breakfast facilities. Overall, while some guests have found the cleaning staff to be friendly, the inconsistent and often poor standards of cleanliness are a significant detractor from the experience at Le Ciel d'Orphèe.

Staff

The reviews of 'Le Ciel d'Orphèe' reflect mixed experiences with the hotel's staff, revealing a combination of positive and negative elements. Guests have praised certain members of the staff for being nice, polite, and helpful, noting that communication—particularly via WhatsApp—was efficient and responsive in some cases. The check-in process led by a friendly staff member set a positive tone for some visitors. However, there's a recurring theme of dissatisfaction with the absenteeism of staff and instances of unresponsiveness, particularly when issues arose. The lack of a physical staff presence, such as at the check-in desk, and the reliance on digital communication left some guests feeling isolated and neglected. Experiences with the owner and management were notably negative, with multiple reports of rude and dismissive interactions. Furthermore, there have been descriptions of threatening language and an indifferent attitude towards guest concerns. Overall, the reviews suggest that while certain staff members contribute positively to the guest experience, there are significant gaps in service and communication that affect the overall perception of the hotel.

Wi-Fi

Le Ciel d'Orphèe offers a complimentary Wi-Fi service that generally meets guest expectations, with many finding it to be good and fairly fast. Despite some mixed opinions, most visitors report no issues with the connection during their stay. The hotel relies on WhatsApp for communication, which can be convenient for handling requests. However, there have been instances of delayed responses on this platform, particularly regarding service offerings. Overall, while the Wi-Fi is largely satisfactory, guests should be aware of potential communication delays via WhatsApp.

3 Star

Le Ciel d'Orphèe offers travelers an appealing combination of affordability and convenience in a prime location near the Leaning Tower of Pisa and the city center. Guests appreciated the excellent value for money, highlighting the private bathrooms and presence of a refrigerator as noteworthy features that enrich their stay. The serene environment, punctuated by the sound of birds in the morning, complements the comfortable bedding and quiet ambiance, creating a peaceful atmosphere for relaxation. With breakfast and coffee readily available throughout the day, visitors were pleased with the check-in process, ensuring a seamless start to their experience. Despite some mixed feelings about the hotel's ambiance, guests consistently noted the good price for value, making it an attractive choice for budget-conscious travelers seeking comfort and convenience in Pisa.

No, Le Ciel d'Orphèe doesn't have any pool.

No, a spa isn't available at Le Ciel d'Orphèe.

Yes, Le Ciel d'Orphèe welcomes dogs.

No, parking facilities aren't available at Le Ciel d'Orphèe.

No, Le Ciel d'Orphèe doesn't have a gym.

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