Hyatt Place Pittsburgh North Shore
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Summary of reviewsNestled in Pittsburgh's vibrant North Shore enclave, the Hyatt Place Pittsburgh North Shore excels primarily due to its prime location, making it a popular choice for both leisure and business travelers. Its proximity to PNC Park, Heinz Field, the Andy Warhol Museum and various downtown attractions allows guests to explore the city with ease. The convenience of walking to numerous restaurants, bars, entertainment venues and the picturesque riverwalk further enhances its appeal.
Guests appreciate the comfort and cleanliness of the rooms with many highlighting spacious layouts, comfortable beds and effective separation of vanity, bathroom and sleeping areas. The friendly and supportive staff, particularly at the front desk and in housekeeping, contribute significantly to an overall positive experience, described by many as welcoming and efficient.
Families find the hotel particularly accommodating, enjoying amenities like the pool and complimentary breakfast, which is often praised for its variety and quality. Although there are occasional critiques about the breakfast area being small and the food selection needing improvement, the overall feedback remains positive.
The hotel’s free Wi-Fi is reliable and fast, a crucial feature for both business travelers who also benefit from a well-equipped business center and conference room and families who need consistent online access. The ample parking options, despite the added fees, are seen as convenient and secure, adding to the overall ease of the stay.
However, there are areas for improvement, such as inconsistencies in room maintenance and cleanliness with a few guests reporting issues like broken fixtures and strong odors. Some negative experiences with staff demeanor and occasional lapses in housekeeping service do raise concerns about consistency in service quality.
Overall, Hyatt Place Pittsburgh North Shore offers a solid three-star hotel experience, balancing its excellent location, spacious rooms and generally positive service with areas that require attention to fully meet guest expectations.
Categories
Guests appreciate the comfort and cleanliness of the rooms with many highlighting spacious layouts, comfortable beds and effective separation of vanity, bathroom and sleeping areas. The friendly and supportive staff, particularly at the front desk and in housekeeping, contribute significantly to an overall positive experience, described by many as welcoming and efficient.
Families find the hotel particularly accommodating, enjoying amenities like the pool and complimentary breakfast, which is often praised for its variety and quality. Although there are occasional critiques about the breakfast area being small and the food selection needing improvement, the overall feedback remains positive.
The hotel’s free Wi-Fi is reliable and fast, a crucial feature for both business travelers who also benefit from a well-equipped business center and conference room and families who need consistent online access. The ample parking options, despite the added fees, are seen as convenient and secure, adding to the overall ease of the stay.
However, there are areas for improvement, such as inconsistencies in room maintenance and cleanliness with a few guests reporting issues like broken fixtures and strong odors. Some negative experiences with staff demeanor and occasional lapses in housekeeping service do raise concerns about consistency in service quality.
Overall, Hyatt Place Pittsburgh North Shore offers a solid three-star hotel experience, balancing its excellent location, spacious rooms and generally positive service with areas that require attention to fully meet guest expectations.
Family Friendly Hotel
This hotel offers spacious rooms and a complimentary breakfast. It also features an indoor pool and is located near family-friendly attractions on the North Shore.
Business Hotel
This hotel offers necessary business traveler amenities. Further details were not available in the provided data.
Accessible Hotel
This Hyatt Place location is listed across multiple sources as an accessible hotel, providing suitable accommodations for guests with disabilities.
3-Star Hotel
The Hyatt Place on the North Shore is praised for its spacious rooms and modern amenities. Its location is ideal for accessing PNC Park and other North Shore attractions, making it a great choice for visitors interested in sports and entertainment.
Hotel with Indoor Pool
This hotel features an indoor pool, which has been highlighted in positive guest reviews.
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Hotel with Gym
Guest Reviews
Nestled in Pittsburgh's vibrant North Shore enclave, the Hyatt Place Pittsburgh North Shore is lauded for its prime location, making it an excellent choice for travelers. Situated close to both PNC Park and Heinz Field, it serves as an ideal base for sports enthusiasts looking to catch a game. The proximity to cultural hotspots such as the Andy Warhol Museum and various downtown attractions adds to its appeal.
Guests frequently highlight the ease of walking to numerous attractions, including a plethora of restaurants, bars and entertainment venues. The hotel's vicinity to the picturesque riverwalk provides scenic walking opportunities over the bridges, enhancing the overall experience. Additionally, those attending concerts at Stage AE or enjoying the waterfront activities find the hotel's location exceptionally convenient.
The North Shore location not only caters to leisure travelers but also proves convenient for business visitors, given its closeness to downtown and key venues. Positive mentions about friendly staff, spacious rooms and a good breakfast further elevate the stay experience. Whether visiting for a sporting event, business or simply to explore Pittsburgh's lively downtown, Hyatt Place Pittsburgh North Shore stands out for its central and unbeatable location.
The breakfast experience at Hyatt Place Pittsburgh North Shore has garnered mixed reviews with many guests expressing satisfaction while others noted areas for improvement. Positives included comments on the good standard and wide selection of offerings, which covered most people's tastes and dietary preferences. Guests appreciated the variety with some highlighting the availability of fresh fruit, juice, coffee, bagels, sausage, eggs and hashbrowns. The breakfast area was described as clean and the complimentary breakfast was often seen as a significant perk.
On the downside, a portion of the feedback pointed out a need for more variety and better quality. Some guests found the breakfast options unhealthy, lacking in fresh, hot food and included items like powdered scrambled eggs and frozen sausages. There were also criticisms about the breakfast area being too small and crowded, tables not being wiped properly and the food being cold or inadequate. Despite these issues, the overall sentiment leaned towards a positive breakfast experience for most with good staff service and enough choices to start their day well.
Hyatt Place Pittsburgh North Shore is conveniently situated near a plethora of dining and drinking options, all within walking distance. Travelers will appreciate the proximity to a great number of restaurants and bars, as well as easy access to the local LRT, making it simple to explore the vibrant local food scene. The hotel is also close to PNC Park and other key attractions, providing plenty of opportunities for dining before or after events.
While the hotel does not have an on-property restaurant for lunch, dinner or late-night dining, guests will find a variety of nearby eateries and bars that offer excellent alternatives. The complimentary breakfast provided by the hotel is a nice perk. However, the lobby does offer some food options, but reviews suggest that items such as desserts can be expensive and not particularly fresh.
Despite the lack of an on-site restaurant, the abundance of nearby food and drink establishments ensures that guests will not go hungry, even if they arrive back late on a Tuesday night. The limited facilities might not bother those who plan to spend their time exploring the diverse culinary offerings of Pittsburgh's North Shore.
Hyatt Place Pittsburgh North Shore offers rooms that many guests found to be spacious, clean and comfortable. The design of the rooms was appreciated by several guests with some highlighting the well-laid-out spaces and the distinct separation of vanity, bathroom and main sleeping areas. The rooms are noted to have comfortable beds, which contributed significantly to the overall comfort of the stay.
The breakfast and the hotel’s convenient location also received positive mentions. The breakfast was described as excellent with a good variety and the location was both convenient and easy to find. Many guests found the rooms to be very clean upon arrival, contributing to a generally positive impression of cleanliness.
However, there were some recurring issues mentioned in the reviews. A number of guests encountered maintenance problems, such as broken toilets, malfunctioning air conditioning and stained couches. Some rooms reportedly had a strong odor or other cleanliness issues, such as stained carpets and remnants of previous guests' belongings. Several guests pointed out that the rooms appeared well-used and in need of updates.
Despite some inconsistencies, many reviews praised the rooms' generous size and overall comfort. The staff’s friendliness and the clean, modern appearance of the property were noted as positive factors in the stay. Nonetheless, the hotel needs to address the maintenance and cleanliness issues consistently to fully meet guest expectations.
The beds at Hyatt Place Pittsburgh North Shore are predominantly praised for their comfort. Guests frequently described the beds and pillows as comfortable with many noting the beds as being very comfortable or even super comfortable. Some mentioned receiving a warm touch such as chocolates left on their bed, enhancing their experience. The rooms are highlighted for their comfort overall with some guests specifically appreciating the comfy mattress and seating arrangements.
However, a few reviews indicated inconsistencies. Some guests encountered issues such as uncomfortable or very uncomfortable beds and found the pillows to be less satisfactory. There were mentions of beds being too low or having an odd layout and a couple of guests noted issues with bed cleanliness. The sofa bed was particularly critiqued as being terrible and the lack of extra bedding for the pull-out sofa was also pointed out. Despite these occasional complaints, the general consensus remains that the beds at this hotel are comfortable, contributing to a good night's sleep for most guests.
Hyatt Place Pittsburgh North Shore presents a mixed picture regarding its cleanliness. On the positive side, numerous guests have praised the clean rooms, which are frequently described as super clean, comfortable and spacious. Many noted that their rooms were well-kempt with clean and fresh linens, making their stay comfortable. The hotel as a whole is often noted as being clean and very comfortable with friendly and attentive staff contributing to a pleasant atmosphere.
However, some aspects of cleanliness have room for improvement. Several reviews mentioned issues such as dirty carpets, musty smells and unkempt bathrooms with dirt or mold. There were also issues with common areas like the lobby and elevators being dirty or not cleaned regularly. Some guests encountered more serious cleanliness problems, including mouse droppings and blood stains on bed linens, raising concerns about the overall hygiene of the facility.
While some guests had positive experiences with spotless rooms and clean facilities, others reported inconsistencies in housekeeping services, such as rooms not being cleaned during their stay, insufficient towels and dust or hair in various areas. The mixed reviews suggest that while the hotel can provide a clean and pleasant stay, there may be occasional lapses in maintaining consistent cleanliness standards.
Hyatt Place Pittsburgh North Shore has received mixed reviews regarding its staff with a predominant inclination towards positive experiences. Numerous guests have highlighted the friendliness and helpfulness of the staff, describing them as incredibly friendly, welcoming and supportive. The front desk staff, in particular, has been praised for their efficiency and accommodating nature, making check-in quick and easy. Housekeeping staff have also been commended for their politeness and responsiveness.
Many visitors noted the kind and courteous demeanor of the employees with some pointing out specific staff members by name for their exceptional service. The morning managerial staff and housekeeping team, especially those servicing the fourth floor, were mentioned as being particularly wonderful and kind. The overall atmosphere conveyed by the staff was often described as warm and supportive, contributing to an enjoyable stay.
However, there were notable instances of dissatisfaction. Several guests reported experiences with unfriendly, unhelpful and even rude staff members. Instances of front desk personnel being dismissive or displaying a snobby attitude were mentioned, along with issues of staff appearing disinterested or acting as though guests were a bother. The inconsistency in staff demeanor seems to fluctuate significantly between shifts, leading to a divide in guest experiences.
While the positive interactions with the hotel's staff are frequent and appreciable, the negative encounters raise concerns about consistency in customer service. Nonetheless, for many, the amiable and efficient staff members have significantly enhanced their stay, making Hyatt Place Pittsburgh North Shore a noteworthy option for hospitality on the North Shore.
Hyatt Place Pittsburgh North Shore offers free Wi-Fi that has generally been well-received by guests. The network is described as reliable and fast, making online activities smooth and efficient. While some guests encountered issues with the Chromecast functionality on TV's, the Wi-Fi itself remains a strong point for the hotel. Occasional mentions of Wi-Fi not working are present, but these seem to be exceptions rather than the rule. Overall, the hotel provides a dependable and effective internet connection.
Parking at Hyatt Place Pittsburgh North Shore received mixed feedback from guests. On the positive side, travelers praised the convenience and security of the on-site parking. Many appreciated that parking was available directly at the hotel with some mentioning in/out privileges and the gated, indoor areas contributing to their sense of security. Additionally, there were mentions of easy check-in and parking processes and in some cases, reasonably priced or even free parking was noted.
However, several guests were less satisfied with the parking situation. Complaints centered around high fees with some guests highlighting that the $22 to $26 per day charges were unusually steep and not disclosed upfront. Others pointed out that the parking spots were limited and often tight with some considering the extra costs as excessive and inconvenient. The noise from the parking lot also detracted from the experience for a few guests. Despite these drawbacks, the availability of on-site and secure parking was a recurring point of appreciation among the reviews.
Hyatt Place Pittsburgh North Shore is well-regarded for its family-friendly atmosphere, making it an ideal choice for those traveling with children. The hotel offers good facilities for families with a comfortable setup that is decent for a family of four. Guests frequently highlight the staff's helpfulness, contributing to a kid-friendly environment. Children particularly enjoy the hotel's breakfast and pool, enhancing their overall stay experience. Activities like swimming are a big hit among younger visitors, ensuring they have a fun and engaging time. All in all, this hotel provides a pleasant stay for families with amenities and services that cater specifically to their needs.
Guests of the Hyatt Place Pittsburgh North Shore often describe the hotel as delivering a consistent three-star experience. Many reviews highlight that the accommodations match those typically found in a standard three-star hotel. While some guests appreciate the reliable quality, numerous others mention that the hotel feels outdated and doesn't live up to the higher expectations often associated with the Hyatt Place brand. Additionally, comparisons to more budget-friendly options like Comfort Inn suggest a perceived misalignment between the cost and the quality of the facilities and services.
Hyatt Place Pittsburgh North Shore is noted for its well-equipped business center and useful conference room, making it an excellent choice for business travelers. The hotel maintains the typical high service standards expected from Hyatt and its location near business centers further adds to its appeal for those on work trips. However, there are some concerns regarding amenities relative to the room cost and a desk policy accepting only cash. Despite these minor drawbacks, the overall facilities and services align well with the needs of business guests, ensuring a productive stay for those traveling for work.
Hyatt Place Pittsburgh North Shore offers a range of features to accommodate guests with disabilities. The hotel provides rooms specifically designed for accessibility, including wheelchair-accessible spaces and bathrooms. Guests noted the availability of elevators and handicap accessible rooms, ensuring easier navigation throughout the premises. However, it was mentioned that the shuttle service is not accessible, which could present a challenge for some visitors. Despite this shortcoming, the overall layout of handicap rooms and the accessibility services provided see positive feedback, making the hotel a viable option for disabled travelers.
Hyatt Place Pittsburgh North Shore is recognized for its exceptional welcome to dog owners, offering pet-friendly facilities and a hospitable atmosphere for canine companions. Guests appreciate the hotel's dog-friendly policies, ensuring that pets are not only allowed but are warmly received. The hotel features a designated grassy area, which provides a convenient spot for dogs. Such attention to detail reinforces its status as a top choice for travelers with pets, making it a preferred destination for those seeking comfortable accommodations for both themselves and their furry friends.
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Location
Guests frequently highlight the ease of walking to numerous attractions, including a plethora of restaurants, bars and entertainment venues. The hotel's vicinity to the picturesque riverwalk provides scenic walking opportunities over the bridges, enhancing the overall experience. Additionally, those attending concerts at Stage AE or enjoying the waterfront activities find the hotel's location exceptionally convenient.
The North Shore location not only caters to leisure travelers but also proves convenient for business visitors, given its closeness to downtown and key venues. Positive mentions about friendly staff, spacious rooms and a good breakfast further elevate the stay experience. Whether visiting for a sporting event, business or simply to explore Pittsburgh's lively downtown, Hyatt Place Pittsburgh North Shore stands out for its central and unbeatable location.
Breakfast
On the downside, a portion of the feedback pointed out a need for more variety and better quality. Some guests found the breakfast options unhealthy, lacking in fresh, hot food and included items like powdered scrambled eggs and frozen sausages. There were also criticisms about the breakfast area being too small and crowded, tables not being wiped properly and the food being cold or inadequate. Despite these issues, the overall sentiment leaned towards a positive breakfast experience for most with good staff service and enough choices to start their day well.
Dinner
While the hotel does not have an on-property restaurant for lunch, dinner or late-night dining, guests will find a variety of nearby eateries and bars that offer excellent alternatives. The complimentary breakfast provided by the hotel is a nice perk. However, the lobby does offer some food options, but reviews suggest that items such as desserts can be expensive and not particularly fresh.
Despite the lack of an on-site restaurant, the abundance of nearby food and drink establishments ensures that guests will not go hungry, even if they arrive back late on a Tuesday night. The limited facilities might not bother those who plan to spend their time exploring the diverse culinary offerings of Pittsburgh's North Shore.
Rooms
The breakfast and the hotel’s convenient location also received positive mentions. The breakfast was described as excellent with a good variety and the location was both convenient and easy to find. Many guests found the rooms to be very clean upon arrival, contributing to a generally positive impression of cleanliness.
However, there were some recurring issues mentioned in the reviews. A number of guests encountered maintenance problems, such as broken toilets, malfunctioning air conditioning and stained couches. Some rooms reportedly had a strong odor or other cleanliness issues, such as stained carpets and remnants of previous guests' belongings. Several guests pointed out that the rooms appeared well-used and in need of updates.
Despite some inconsistencies, many reviews praised the rooms' generous size and overall comfort. The staff’s friendliness and the clean, modern appearance of the property were noted as positive factors in the stay. Nonetheless, the hotel needs to address the maintenance and cleanliness issues consistently to fully meet guest expectations.
Beds
However, a few reviews indicated inconsistencies. Some guests encountered issues such as uncomfortable or very uncomfortable beds and found the pillows to be less satisfactory. There were mentions of beds being too low or having an odd layout and a couple of guests noted issues with bed cleanliness. The sofa bed was particularly critiqued as being terrible and the lack of extra bedding for the pull-out sofa was also pointed out. Despite these occasional complaints, the general consensus remains that the beds at this hotel are comfortable, contributing to a good night's sleep for most guests.
Cleanliness
However, some aspects of cleanliness have room for improvement. Several reviews mentioned issues such as dirty carpets, musty smells and unkempt bathrooms with dirt or mold. There were also issues with common areas like the lobby and elevators being dirty or not cleaned regularly. Some guests encountered more serious cleanliness problems, including mouse droppings and blood stains on bed linens, raising concerns about the overall hygiene of the facility.
While some guests had positive experiences with spotless rooms and clean facilities, others reported inconsistencies in housekeeping services, such as rooms not being cleaned during their stay, insufficient towels and dust or hair in various areas. The mixed reviews suggest that while the hotel can provide a clean and pleasant stay, there may be occasional lapses in maintaining consistent cleanliness standards.
Staff
Many visitors noted the kind and courteous demeanor of the employees with some pointing out specific staff members by name for their exceptional service. The morning managerial staff and housekeeping team, especially those servicing the fourth floor, were mentioned as being particularly wonderful and kind. The overall atmosphere conveyed by the staff was often described as warm and supportive, contributing to an enjoyable stay.
However, there were notable instances of dissatisfaction. Several guests reported experiences with unfriendly, unhelpful and even rude staff members. Instances of front desk personnel being dismissive or displaying a snobby attitude were mentioned, along with issues of staff appearing disinterested or acting as though guests were a bother. The inconsistency in staff demeanor seems to fluctuate significantly between shifts, leading to a divide in guest experiences.
While the positive interactions with the hotel's staff are frequent and appreciable, the negative encounters raise concerns about consistency in customer service. Nonetheless, for many, the amiable and efficient staff members have significantly enhanced their stay, making Hyatt Place Pittsburgh North Shore a noteworthy option for hospitality on the North Shore.
Wi-Fi
Parking
However, several guests were less satisfied with the parking situation. Complaints centered around high fees with some guests highlighting that the $22 to $26 per day charges were unusually steep and not disclosed upfront. Others pointed out that the parking spots were limited and often tight with some considering the extra costs as excessive and inconvenient. The noise from the parking lot also detracted from the experience for a few guests. Despite these drawbacks, the availability of on-site and secure parking was a recurring point of appreciation among the reviews.
Family
3 Star
Business
Accessible
Dog Friendly
Yes, Hyatt Place Pittsburgh North Shore has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hyatt Place Pittsburgh North Shore.
Yes, Hyatt Place Pittsburgh North Shore welcomes dogs.
Yes, parking facilities are available at Hyatt Place Pittsburgh North Shore.
Yes, Hyatt Place Pittsburgh North Shore has a gym.
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