McKnight Hotel
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Summary of reviewsMcKnight Hotel in Pittsburgh is well-regarded for its exceptional location, boasting convenient access to major attractions like PPG Arena, Ross Park Mall, Heinz Field and local universities. Positioned just outside of downtown, it offers easy navigation via major highways, making it a budget-friendly option compared to inner-city accommodations. While access routes and nearby dining options could be a challenge for some, many guests still found it to be an ideal base for exploring the city.
The breakfast, however, leaves much to be desired with most guests expressing dissatisfaction with its limited grab-and-go offerings that lacked nutritional value. Enhancing the breakfast selection could significantly improve guest satisfaction.
Room feedback highlights spacious, comfortable accommodations with appealing decor and amenities like fridges and good water pressure in the showers. However, consistent cleanliness and maintenance issues, including mold, peeling wallpaper and malfunctioning amenities, were frequently reported. Despite this, the friendly and helpful staff often worked to resolve these issues promptly.
Cleanliness remains a mixed bag with some guests praising the clean, cozy rooms and maintained common areas, while others reported significant concerns like mold, stained carpets and cigarette smells. These issues suggest a need for improved housekeeping and more rigorous maintenance.
The staff generally receives positive reviews for their friendliness and professionalism, particularly the front desk team who assist in resolving issues and enhancing guest experiences. Yet, some reviews noted unprofessional behavior and slow response times.
The WiFi service posed problems for many guests with frequent reports of slow speeds, inconsistency and complete unavailability. Access might require improvement to satisfy business and leisure travelers.
The hotel gym is well-received, described as spacious, clean and well-equipped, although not all equipment may always be in working condition. Meanwhile, the pool area, although praised for being clean and pleasantly warm by some, often falls short due to frequent closures and maintenance issues like murky water and high chlorine levels.
The beds at McKnight Hotel are largely found to be comfortable with soft pillows contributing to a restful sleep. However, occasional concerns about cleanliness, bed bugs and structural issues of the mattresses were noted.
As a three-star establishment, McKnight Hotel provides good value for money, making it a convenient choice for budget-conscious travelers. Despite ongoing renovations, it stands as a reasonable, affordable option that meets the basic expectations of its rating.
For business travelers, the hotel offers efficient check-in and check-out, a useful business center and reliable basic amenities. Its location near key business venues makes it a suitable choice for professional stays.
Accessibility features are generally commendable with accessible entrances, parking and suitable rooms for wheelchair users. However, navigation within the property might be challenging for those unfamiliar with the area.
Overall, McKnight Hotel balances comfort, affordability and convenience, though it has room for improvement in areas like breakfast offerings, maintenance, cleanliness and WiFi stability to enhance overall guest satisfaction.
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The breakfast, however, leaves much to be desired with most guests expressing dissatisfaction with its limited grab-and-go offerings that lacked nutritional value. Enhancing the breakfast selection could significantly improve guest satisfaction.
Room feedback highlights spacious, comfortable accommodations with appealing decor and amenities like fridges and good water pressure in the showers. However, consistent cleanliness and maintenance issues, including mold, peeling wallpaper and malfunctioning amenities, were frequently reported. Despite this, the friendly and helpful staff often worked to resolve these issues promptly.
Cleanliness remains a mixed bag with some guests praising the clean, cozy rooms and maintained common areas, while others reported significant concerns like mold, stained carpets and cigarette smells. These issues suggest a need for improved housekeeping and more rigorous maintenance.
The staff generally receives positive reviews for their friendliness and professionalism, particularly the front desk team who assist in resolving issues and enhancing guest experiences. Yet, some reviews noted unprofessional behavior and slow response times.
The WiFi service posed problems for many guests with frequent reports of slow speeds, inconsistency and complete unavailability. Access might require improvement to satisfy business and leisure travelers.
The hotel gym is well-received, described as spacious, clean and well-equipped, although not all equipment may always be in working condition. Meanwhile, the pool area, although praised for being clean and pleasantly warm by some, often falls short due to frequent closures and maintenance issues like murky water and high chlorine levels.
The beds at McKnight Hotel are largely found to be comfortable with soft pillows contributing to a restful sleep. However, occasional concerns about cleanliness, bed bugs and structural issues of the mattresses were noted.
As a three-star establishment, McKnight Hotel provides good value for money, making it a convenient choice for budget-conscious travelers. Despite ongoing renovations, it stands as a reasonable, affordable option that meets the basic expectations of its rating.
For business travelers, the hotel offers efficient check-in and check-out, a useful business center and reliable basic amenities. Its location near key business venues makes it a suitable choice for professional stays.
Accessibility features are generally commendable with accessible entrances, parking and suitable rooms for wheelchair users. However, navigation within the property might be challenging for those unfamiliar with the area.
Overall, McKnight Hotel balances comfort, affordability and convenience, though it has room for improvement in areas like breakfast offerings, maintenance, cleanliness and WiFi stability to enhance overall guest satisfaction.
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Guest Reviews
McKnight Hotel enjoys a strong reputation for its excellent location among Pittsburgh visitors. Nestled conveniently just outside of downtown, it offers seamless access to numerous city attractions, including sports stadiums, shopping centers and key event venues. Many guests appreciated its proximity to the PPG Arena, Ross Park Mall, Heinz Field and universities, noting that most destinations were just a short drive or Uber ride away.
The hotel's location was particularly praised for its convenience to major highways and thoroughfares, making navigation easy for those familiar with the area. Travelers highlighted its affordability compared to downtown accommodations, positioning it as a budget-friendly option without compromising convenience.
Despite its merits, some guests found the location challenging due to the peculiar access routes on McKnight Road and heavy traffic. A few others mentioned the scarcity of nearby restaurants within walking distance. Nonetheless, the majority found the location ideal for exploring Pittsburgh, citing it as a preferred spot for future visits.
Overall, McKnight Hotel provides a strategically situated base with easy access to Pittsburgh's main attractions, balancing convenience, affordability and comfort for its guests.
The breakfast offerings at McKnight Hotel have received a variety of feedback from guests. While some appreciated the convenience and necessity of the grab-and-go option, the overall consensus leans toward dissatisfaction. The grab-and-go breakfast typically consists of items like granola bars, fruit cups, bottled water and occasionally a muffin or cereal bar, provided in a box or brown paper bag. Many guests noted that these options were minimal, sugary and lacked nutritional value, often falling short of their expectations for a hot or more substantial meal.
Several reviews mentioned that the breakfast as advertised online does not match the actual offerings, leading to disappointment, especially for those who expected a traditional hot breakfast. Some guests found the boxed breakfast acceptable given the price point or considering post-COVID restrictions, but the majority expressed that it was inadequate and monotonous. The hotel could benefit from enhancing the breakfast selection to meet guest expectations and improve overall satisfaction.
The guest reviews of the McKnight Hotel consistently highlight the friendliness and responsiveness of the staff, who were quick to fulfill requests and maintained a high level of cleanliness throughout the hotel. Many guests appreciated the super comfy beds and pillows, ensuring a comfortable stay. However, the dining experience received mixed feedback. While the on-site lunch options were described as ordinary and lacking nutritional value, the surrounding area offers additional dining and convenience options. Some guests noted the absence of microwaves for reheating leftovers, which might be a minor inconvenience for those who dine out frequently.
The McKnight Hotel has received a mix of reviews regarding the condition of its rooms with some common themes emerging. Guests frequently praised the rooms for being spacious, comfortable and clean, highlighting the appealing decor and comfortable beds. Many found the size of the rooms to be larger than expected and appreciated the additional facilities like fridges, charging stations and good water pressure in the showers.
However, there were consistent reports of cleanliness issues, ranging from minor oversights like dust and missed spots to more serious problems like mold, stained bedding and unpleasant odors. Instances of mold in the bathrooms, peeling wallpaper and malfunctioning amenities such as air conditioners, fridges and TVs were also noted. Some guests experienced problems with room maintenance and found that certain areas felt run-down or outdated.
The hotel’s staff generally received positive feedback for being friendly and helpful, particularly when resolving room issues or moving guests to new rooms when necessary. The grab-and-go breakfast option also garnered some positive remarks.
Despite the mixed reviews, many guests still found their stay to be enjoyable, valuing the comfort and roominess of the accommodations, especially given the price point. Nevertheless, the recurring cleanliness and maintenance issues suggest that there is room for improvement in these areas.
The beds at McKnight Hotel receive a mixed bag of feedback, but predominantly lean towards the positive. Many guests found the beds super comfortable with some even describing them as luscious and cozy. The pillows generally received favorable remarks, being characterized as soft and contributing to a restful sleep. Guests often mentioned that they slept well, thanks in part to the beds’ comfort.
However, there were several comments noting issues such as the presence of stains on sheets and pillowcases and instances of bed bugs. Some guests also remarked on uncomfortable experiences, citing beds that were either too hard or had springs poking through the mattress. A few beds were noted as having structural issues, such as mattresses falling through the frames.
Overall, while a significant number of guests praised the comfort of the beds, others highlighted cleanliness and maintenance issues as areas needing improvement. Fresh linens and clean beds were also mentioned positively, suggesting a consistency in the efforts to maintain cleanliness in most cases. The size of the beds was generally appreciated with mentions of big, comfortable beds contributing to an enjoyable stay. Despite some negative points, the overarching sentiment points towards a largely comfortable bedding experience.
The cleanliness of McKnight Hotel draws a varied array of opinions from its guests. On the positive side, numerous reviews mentioned that the rooms were generally clean and comfortable with clean linens and an abundant supply of pillows contributing to a cozy stay. Many visitors found their rooms to be spacious, clean and equipped with super comfortable beds. The staff was often described as friendly and efficient, ensuring that common areas like the pool area were clean and maintained, further adding to the pleasant experience.
However, there were significant concerns regarding the hotel's overall maintenance and cleanliness. Several guests reported issues such as mold in the bathrooms and air conditioning units, dirty and stained carpets and inadequately cleaned bathrooms. Specific areas where cleanliness fell short included missed cleaning spots, unvacuumed floors and dirty hallway floors. Some visitors even encountered severe issues like filthy rooms and cigarette smells in non-smoking areas.
While a number of guests appreciated the hotel's quiet and convenient location, along with its clean and inviting ambiance, others found the establishment rundown and in dire need of deep cleaning and updates. The renovation efforts were noted, but the ongoing maintenance issues and inconsistent housekeeping services marred the experience for several guests.
In conclusion, McKnight Hotel presents a mixed bag for visitors, characterized by pockets of cleanliness and comfort but overshadowed by recurring cleanliness and maintenance challenges.
The staff at McKnight Hotel garners mixed feedback from guests with a significant emphasis on their friendliness and helpfulness. Numerous reviews highlight that many staff members are incredibly friendly, accommodating and consistently provide good customer service. Guests notably appreciated the professionalism and courteous demeanor of the front desk staff with specific mentions of employees like Ashley and Jamie who offered exceptional service.
However, not all experiences were positive. Some guests encountered staff who were inattentive, unhelpful or even rude. Issues included slow response times, a lack of accountability from management and some staff members displaying unprofessional behavior. Despite these drawbacks, the general sentiment leans towards a positive interaction with staff, emphasizing the overall friendliness and helpfulness that enhance the guest experience at McKnight Hotel.
Travelers heading to the McKnight Hotel should be aware of a common issue reported in guest reviews regarding the WiFi service. While some guests mentioned that the WiFi worked fine, many others experienced significant problems. Issues ranged from slow speeds and inconsistency to complete unavailability at times. It was particularly noted that the WiFi only worked half the time and often required guests to ask for the password. In some rooms, the WiFi was difficult to get running, causing frustration for those trying to stay connected. Despite these challenges, the hotel does offer 24-hour access to coffee and tea, which was appreciated by guests.
The gym at McKnight Hotel receives consistent praise from guests, being described frequently as nice, very nice and well-equipped. Several reviews highlight the cleanliness and large size of the exercise room. The fitness center is noted for its accessibility, even offering 24/7 access, though a few mentions indicate that not all equipment, such as treadmills, may be in working condition. In general, guests appreciate the presence of the gym, considering it a valuable bonus to their stay.
The pool at McKnight Hotel has garnered a mix of reactions from its guests. On a positive note, some reviews highlighted that the pool area was clean and well-maintained with a few guests mentioning it as a nice and enjoyable feature of their stay. The pool and hot tub received some praise for being a great addition with mentions of the pool being warm and comfortable and a few guests appreciating having the pool mostly to themselves.
However, the majority of reviews painted a less favorable picture. Many guests found the pool to be consistently closed or unavailable for use, which was a recurring source of disappointment. When the pool was open, several reviews pointed out issues with cleanliness, including murky water, high levels of chlorine, mold and an overall dirty and poorly maintained environment. The condition of the pool and hot tub was frequently criticized with reports of dirt, hair and a strong bleach smell. Some guests also noted that the pool area was outdated and in dire need of maintenance.
In summary, while there are occasional positive mentions of a clean and pleasant pool experience, most of the feedback indicates that the pool area often falls short of expectations in terms of availability and maintenance at McKnight Hotel.
McKnight Hotel offers a solid three-star experience, providing good value and reasonable pricing. Guests have noted that the cost is reasonable, making it a super convenient choice for budget-conscious travelers. The location is also considered good for the price, offering sufficient accommodation for those who do not require luxury.
Rooms are consistently described as clean and comfortable, aligning with the hotel's three-star rating. While it is not a high-end establishment, it delivers adequate facilities and services appropriate for its rating.
It is worth noting that McKnight Hotel is currently undergoing renovations under new ownership. This transitional phase may impact the overall experience, suggesting that prospective guests may want to keep an eye on updates regarding the renovations. Despite these changes, the hotel remains a sensible option for those seeking affordable and adequate accommodations.
McKnight Hotel stands out as a top choice for business travelers, offering a seamless and professional experience from check-in to check-out. Guests commend the helpful and friendly staff, who ensure that both the check-in and check-out processes are efficient and smooth. The hotel’s business services are particularly praised with a business center available for use, making it convenient for those needing to work while on the move.
The location is another highlight, conveniently situated near Duquesne Light main offices and close to the convention center, making it an ideal spot for business meetings and conferences. Additionally, the hotel provides necessary amenities such as WIFI, a restaurant and even a pool area, catering to both work and relaxation needs. Overall, McKnight Hotel’s efficient handling of issues and accommodating front desk ensure a pleasurable and stress-free stay for business travelers.
McKnight Hotel has received mixed but largely positive reviews regarding its accessibility for guests with disabilities. Many guests found the hotel to feature accessible and easy-to-find entrances, making initial access relatively straightforward. The location offers accessible parking and rooms, which are typically well-suited for wheelchair users. Additionally, easy access to the gym and pool is another noted advantage for guests looking for a comprehensive stay. However, some guests encountered difficulties maneuvering around the property, particularly if they were unfamiliar with the area, noting that the location could be a bit tricky. There were isolated incidents where specific requests for accessibility features, such as a working handicapped toilet, were not met upon arrival, causing inconvenience. Despite these challenges, the majority of the feedback indicates that McKnight Hotel provides a generally accessible and convenient environment for guests with disabilities.
The McKnight Hotel's indoor pool has received mixed reviews from guests. While some guests appreciated having the pool mostly to themselves and found the pool/hot tub to be clean, many encountered issues. Several guests reported that the pool was often closed, drained or out of service, which was a significant inconvenience. Complaints about the pool being dirty, not heated and not properly maintained were common. Additionally, the pool area was sometimes described as filthy with lights off and an unpleasant atmosphere due to someone leaving sick in the pool. Despite a few mentions of a clean pool area, the overall guest sentiment leaned towards dissatisfaction with the indoor pool facilities.
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Location
The hotel's location was particularly praised for its convenience to major highways and thoroughfares, making navigation easy for those familiar with the area. Travelers highlighted its affordability compared to downtown accommodations, positioning it as a budget-friendly option without compromising convenience.
Despite its merits, some guests found the location challenging due to the peculiar access routes on McKnight Road and heavy traffic. A few others mentioned the scarcity of nearby restaurants within walking distance. Nonetheless, the majority found the location ideal for exploring Pittsburgh, citing it as a preferred spot for future visits.
Overall, McKnight Hotel provides a strategically situated base with easy access to Pittsburgh's main attractions, balancing convenience, affordability and comfort for its guests.
Breakfast
Several reviews mentioned that the breakfast as advertised online does not match the actual offerings, leading to disappointment, especially for those who expected a traditional hot breakfast. Some guests found the boxed breakfast acceptable given the price point or considering post-COVID restrictions, but the majority expressed that it was inadequate and monotonous. The hotel could benefit from enhancing the breakfast selection to meet guest expectations and improve overall satisfaction.
Dinner
Rooms
However, there were consistent reports of cleanliness issues, ranging from minor oversights like dust and missed spots to more serious problems like mold, stained bedding and unpleasant odors. Instances of mold in the bathrooms, peeling wallpaper and malfunctioning amenities such as air conditioners, fridges and TVs were also noted. Some guests experienced problems with room maintenance and found that certain areas felt run-down or outdated.
The hotel’s staff generally received positive feedback for being friendly and helpful, particularly when resolving room issues or moving guests to new rooms when necessary. The grab-and-go breakfast option also garnered some positive remarks.
Despite the mixed reviews, many guests still found their stay to be enjoyable, valuing the comfort and roominess of the accommodations, especially given the price point. Nevertheless, the recurring cleanliness and maintenance issues suggest that there is room for improvement in these areas.
Beds
However, there were several comments noting issues such as the presence of stains on sheets and pillowcases and instances of bed bugs. Some guests also remarked on uncomfortable experiences, citing beds that were either too hard or had springs poking through the mattress. A few beds were noted as having structural issues, such as mattresses falling through the frames.
Overall, while a significant number of guests praised the comfort of the beds, others highlighted cleanliness and maintenance issues as areas needing improvement. Fresh linens and clean beds were also mentioned positively, suggesting a consistency in the efforts to maintain cleanliness in most cases. The size of the beds was generally appreciated with mentions of big, comfortable beds contributing to an enjoyable stay. Despite some negative points, the overarching sentiment points towards a largely comfortable bedding experience.
Cleanliness
However, there were significant concerns regarding the hotel's overall maintenance and cleanliness. Several guests reported issues such as mold in the bathrooms and air conditioning units, dirty and stained carpets and inadequately cleaned bathrooms. Specific areas where cleanliness fell short included missed cleaning spots, unvacuumed floors and dirty hallway floors. Some visitors even encountered severe issues like filthy rooms and cigarette smells in non-smoking areas.
While a number of guests appreciated the hotel's quiet and convenient location, along with its clean and inviting ambiance, others found the establishment rundown and in dire need of deep cleaning and updates. The renovation efforts were noted, but the ongoing maintenance issues and inconsistent housekeeping services marred the experience for several guests.
In conclusion, McKnight Hotel presents a mixed bag for visitors, characterized by pockets of cleanliness and comfort but overshadowed by recurring cleanliness and maintenance challenges.
Staff
However, not all experiences were positive. Some guests encountered staff who were inattentive, unhelpful or even rude. Issues included slow response times, a lack of accountability from management and some staff members displaying unprofessional behavior. Despite these drawbacks, the general sentiment leans towards a positive interaction with staff, emphasizing the overall friendliness and helpfulness that enhance the guest experience at McKnight Hotel.
Wi-Fi
Gym
Pool
However, the majority of reviews painted a less favorable picture. Many guests found the pool to be consistently closed or unavailable for use, which was a recurring source of disappointment. When the pool was open, several reviews pointed out issues with cleanliness, including murky water, high levels of chlorine, mold and an overall dirty and poorly maintained environment. The condition of the pool and hot tub was frequently criticized with reports of dirt, hair and a strong bleach smell. Some guests also noted that the pool area was outdated and in dire need of maintenance.
In summary, while there are occasional positive mentions of a clean and pleasant pool experience, most of the feedback indicates that the pool area often falls short of expectations in terms of availability and maintenance at McKnight Hotel.
3 Star
Rooms are consistently described as clean and comfortable, aligning with the hotel's three-star rating. While it is not a high-end establishment, it delivers adequate facilities and services appropriate for its rating.
It is worth noting that McKnight Hotel is currently undergoing renovations under new ownership. This transitional phase may impact the overall experience, suggesting that prospective guests may want to keep an eye on updates regarding the renovations. Despite these changes, the hotel remains a sensible option for those seeking affordable and adequate accommodations.
Business
The location is another highlight, conveniently situated near Duquesne Light main offices and close to the convention center, making it an ideal spot for business meetings and conferences. Additionally, the hotel provides necessary amenities such as WIFI, a restaurant and even a pool area, catering to both work and relaxation needs. Overall, McKnight Hotel’s efficient handling of issues and accommodating front desk ensure a pleasurable and stress-free stay for business travelers.
Accessible
Indoor Pool
Yes, McKnight Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at McKnight Hotel.
No, McKnight Hotel doesn't allow dogs.
No, parking facilities aren't available at McKnight Hotel.
Yes, McKnight Hotel has a gym.
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