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Summary of reviewsRed Roof Inn PLUS+ Pittsburgh South - Airport enjoys a prime location that is highly praised by guests for its convenience to Robinson Mall, various shops, restaurants and major interstates, as well as its proximity to both downtown Pittsburgh and the airport. This strategic positioning provides a balance of accessibility and tranquility, making it an ideal choice for travelers. The hotel’s vicinity to 24-hour gas stations and eateries further enhances its convenience.
While the hotel does not offer breakfast, travelers can find numerous dining options nearby. The rooms receive mixed reviews, but many guests commend the comfort of the beds and the overall cleanliness. Positive remarks often highlight spaciousness, quiet atmosphere and well-stocked essentials like towels and in-room snacks. However, some guests encountered maintenance issues, unpleasant smells and substandard conditions that detract from the overall experience.
Cleanliness at the hotel shows variability with some guests satisfied with well-maintained rooms, while others point out significant lapses such as stained carpets, dusty and dirty walls and even more serious problems like mildew and lingering odors. Reports of poor maintenance, such as urine stains, hair from previous guests and cracked plaster, indicate a need for improved housekeeping protocols.
The staff at Red Roof Inn PLUS+ Pittsburgh South - Airport are consistently praised for their friendliness and attentiveness. The front desk personnel, notably a clerk named Fretoon and the night shift employees receive high marks for their helpful and professional demeanor. This exceptional level of customer service significantly contributes to positive guest experiences.
Opinions on the beds are mixed with some guests finding them very comfortable and clean, while others report discomfort due to subpar mattresses and flat pillows. More severe issues such as bedbugs and cockroaches were also mentioned, suggesting a need for better quality control regarding bedding.
In summary, the hotel's advantageous location, accommodating staff and some positive aspects of room comfort and cleanliness make it a convenient choice. However, addressing the mentioned maintenance and cleanliness concerns could substantially elevate the overall guest experience. Show more
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Categories
Dog Friendly Hotel
Red Roof Inn locations are generally known for being pet-friendly, often allowing one pet to stay for free, which is a significant cost advantage for travelers.
Accessible Hotel
3-Star Hotel
Room Types
Standard Room with Two Double Beds Smoke FreeThe spacious double room features air conditioning and heating, as well as a private bathroom boasting a bath or a shower. This double room provides a flat-screen TV. The unit has 2 beds.
Standard Room with One Double Bed Disability Access Smoke FreeThe spacious double room provides air conditioning, heating, as well as a private bathroom featuring a bath or a shower. This double room offers a flat-screen TV. The unit offers 1 bed.
Standard Room with One Double Bed Disability Access Roll-In Shower Smoke FreeThe spacious double room offers air conditioning, heating, as well as a private bathroom featuring a bath or a shower. This double room features a flat-screen TV. The unit offers 1 bed.
Premium King Room Disability Access Smoke FreeThe spacious double room provides air conditioning and heating, as well as a private bathroom featuring a bath or a shower. This double room features a flat-screen TV. The unit offers 1 bed.
Deluxe Room with Two Double Beds Smoke FreeThe spacious double room features air conditioning and heating, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
Premium Room with Two Double Beds Smoke FreeThe spacious double room features air conditioning, heating, as well as a private bathroom boasting a bath or a shower. This double room provides a flat-screen TV. The unit has 2 beds.
Premium King Room Smoke FreeThe spacious double room features air conditioning, heating, as well as a private bathroom boasting a bath or a shower. This double room offers a flat-screen TV. The unit has 1 bed.
Standard King Room Smoke FreeThe spacious double room provides air conditioning and heating, as well as a private bathroom featuring a bath or a shower. This double room features a flat-screen TV. The unit offers 1 bed.
Superior King Room Smoke FreeThe spacious double room features air conditioning, heating, as well as a private bathroom boasting a bath or a shower. This double room offers a flat-screen TV. The unit has 1 bed.
Guest Reviews
6.1
Rated
Location
The 'Red Roof Inn PLUS+ Pittsburgh South - Airport' boasts a highly favorable location, making it a convenient choice for travelers. Nestled close to Robinson Mall and surrounded by numerous shops and restaurants, guests find it easy to fulfill their shopping and dining desires without traveling far. The proximity to major interstates ensures smooth travel in and out of the area. Those catching flights appreciate its closeness to the airport, while still offering a calm, quiet atmosphere. The location sits strategically between downtown Pittsburgh and the airport, ensuring that any destination is within reach. Additionally, amenities like 24-hour gas stations and eateries are within walking distance, enhancing the convenience factor. Overall, the hotel’s location, coupled with its affordability and cleanliness, makes it a well-rounded choice for visitors.
Breakfast
Many guests at Red Roof Inn PLUS+ Pittsburgh South - Airport noted the absence of breakfast options during their stay. Despite expectations set by booking platforms, visitors consistently reported that breakfast was not provided at the hotel. This lack of breakfast amenities seemed to be a significant point of disappointment for those who anticipated a typical hotel breakfast service. As a result, potential guests should be aware of this when planning their accommodations.
Rooms
Despite some mixed experiences, certain aspects of the rooms at Red Roof Inn PLUS+ Pittsburgh South - Airport have left guests with positive impressions. Many have found the beds to be very comfortable and appreciated the overall cleanliness of the rooms. They noted that rooms were well-stocked with towels, pillows and complimentary drinks and snacks in the mini-fridge. The spaciousness of some rooms and the generally quiet atmosphere also received favorable comments.
However, some areas could use improvement. Issues such as unpleasant smells, poorly cleaned bathrooms and broken amenities like TV remotes and doors were mentioned. Guests also found some rooms to be cramped and worn and there were occasional reports of bugs and poor drainage in the tubs.
Overall, while comfort and cleanliness are highlights, addressing maintenance issues and improving the overall condition of the rooms could enhance the guest experience.
Beds
Guests have shared mixed opinions about the beds at Red Roof Inn PLUS+ Pittsburgh South - Airport. While some guests found the large beds very comfortable and highlighted the cleanliness of both the beds and bathrooms, others reported less favorable experiences. There were issues with the mattresses with some mentioning they could feel the springs and others noting the beds were uncomfortable. Pillow quality was also a concern for several guests with complaints about flat pillows. Unfortunately, a few reviews indicated more serious problems, such as bedbugs, burn holes in blankets and cockroaches in the bed. Although some guests mentioned the beds were outstanding and comfortable, the feedback suggests inconsistency in the quality of the bedding experience.
Cleanliness
Red Roof Inn PLUS+ Pittsburgh South - Airport displays a noticeable variance in cleanliness standards, drawing mixed reviews from guests. Some visitors found their accommodations to be clean and reasonably priced with certain reviews specifically highlighting satisfaction with room cleanliness. However, numerous reviews indicate significant concerns about the overall cleanliness of the hotel. Guests reported encountering stained carpets and bedspreads, dusty and dirty walls and even more troubling issues like mildew in the bathroom and lingering odors reminiscent of uncleaned spaces.
Problems such as urine stains on toilet seats, hair from previous guests and even larger maintenance issues like peeling paint and cracked plaster were noted. Several guests mentioned having to switch rooms due to unpleasant odors or visible dirt and some expressed dissatisfaction with the lack of thorough cleaning protocols, such as finding blood spots on sheets and significant stains in tubs. Overall, while there were a few mentions of satisfactory cleanliness, the overall feedback points to a need for performance enhancements in maintaining a clean and welcoming environment throughout the hotel.
Staff
The reviews for Red Roof Inn PLUS+ Pittsburgh South - Airport consistently highlight the staff's friendliness and helpfulness. Guests frequently describe the employees as nice, professional and efficient. The front desk personnel, in particular, receive high praise for their courteous and patient demeanor with specific mentions of a remarkable front desk clerk named Fretoon. The night shift staff also garnered positive remarks for their helpfulness. Customer service stands out as a notable aspect, impressing guests with its attentiveness. Overall, the staff's accommodating nature and consistent friendliness contribute significantly to the positive guest experiences at this location.
No, Red Roof Inn PLUS+ Pittsburgh South - Airport doesn't have any pool.
No, a spa isn't available at Red Roof Inn PLUS+ Pittsburgh South - Airport.
Yes, Red Roof Inn PLUS+ Pittsburgh South - Airport welcomes dogs.
No, parking facilities aren't available at Red Roof Inn PLUS+ Pittsburgh South - Airport.
No, Red Roof Inn PLUS+ Pittsburgh South - Airport doesn't have a gym.