La Quinta by Wyndham Norwich-Plainfield-Casino

Plainfield 41.66429200, -71.91115300 , 18 Pratt Road (Show on Map)
7.4
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsLa Quinta by Wyndham Norwich-Plainfield-Casino offers a highly praised and convenient location that makes it a strategic choice for travelers. Situated near major highways like I-395 and in proximity to attractions such as casinos, Mystic, New Haven, and New London, it serves as an ideal base for exploring the area. Guests appreciate the hotel's closeness to family venues, shopping centers, and dining options, making it particularly suitable for family trips and events.

The hotel’s breakfast receives mixed reviews, but many guests commend the variety and freshness of the options. Families especially enjoy the combination of breakfast and access to the indoor pool, while the courteous staff ensures a pleasant dining experience. Although there are occasional lapses in item availability, the complimentary breakfast is generally seen as a valuable addition to the stay.

Rooms at La Quinta are frequently highlighted for their cleanliness and comfort. Guests appreciate the spaciousness and modern amenities, along with the high water pressure and hot water in bathrooms. While minor housekeeping oversights are noted, the overall satisfaction is bolstered by the friendly and attentive staff. Despite some issues with bedding and odors, the commendable service and cleanliness contribute to a pleasing stay.

Cleanliness is a significant strength of the hotel, with visitors noting the well-maintained condition of both the property and rooms. The hotel provides a tidy atmosphere complemented by professional and caring staff. While modern updates to certain areas could enhance the experience further, rapid responses to any issues mark the hotel's commitment to guest satisfaction. The clean and well-maintained pool further enhances the experience, offering a warm and comfortable setting for relaxation. Its 24-hour access is particularly appreciated, despite minor mentions of occasional temperature variability.

The staff at La Quinta by Wyndham Norwich-Plainfield-Casino emerges as one of its standout features, with numerous guests praising their friendliness and helpfulness. From the front desk to management, the team is acknowledged for their professionalism and dedication to guests' comfort and needs, managing to deliver exceptional service even during busier periods.

The beds at the hotel receive acclaim for their comfort, providing a restful night's sleep for most guests. The quality of the mattresses and pillows is frequently highlighted, contributing to an overall comfortable and enjoyable stay. Although there are isolated complaints about pillow comfort and bedding, the overall consensus is positive.

In summary, La Quinta by Wyndham Norwich-Plainfield-Casino offers a convenient and comfortable stay with strong emphasis on location, staff service, cleanliness, and comfort, making it a favored choice for travelers in the region.
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Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

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Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types
Queen Room with Two Queen Beds The family room offers air conditioning, as well as a private bathroom boasting a bath. The unit has 2 beds.

King Room The spacious double room offers air conditioning, as well as a private bathroom boasting a bath. The unit has 1 bed.

Executive King Room - Non-Smoking The family room features air conditioning, as well as a private bathroom boasting a bath. The unit has 2 beds.

Deluxe Single Room The triple room offers air conditioning, as well as a private bathroom featuring a bath. The unit offers 1 bed.

King Room with Mobility Access and Roll-In Shower, Non-Smoking The triple room offers air conditioning, as well as a private bathroom boasting a bath.

Deluxe King Room with Bath Tub - Mobility Accessible - Non-Smoking The family room provides air conditioning, as well as a private bathroom featuring a bath. The unit offers 1 bed.

One-Bedroom King Suite - Non-Smoking This air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath. The unit has 3 beds.

Deluxe Queen Room - Non-Smoking The air-conditioned suite features 1 bedroom and 1 bathroom with a bath. The unit offers 2 beds.

Guest Reviews
7.4
Good
Location
La Quinta by Wyndham Norwich-Plainfield-Casino boasts a highly convenient location that has been repeatedly praised by its guests. Situated close to the highway and just off I-395, the hotel is easy to find and provides a strategic base for travelers heading to various attractions. It is perfectly positioned for those visiting casinos, with two major casinos just 20-30 minutes away, and provides easy access to Mystic, New Haven, and New London. Guests appreciate its proximity to family, friends, and specific venues such as wedding locations and family events.

For those on family road trips, the hotel's closeness to Rhode Island makes it an ideal stopover to pick up kids from camp. It is also conveniently located near a large grocery store, shopping center, and fast food options like Wendy's and Domino's, all of which are within walking distance. The area surrounding the hotel is noted for its convenience, with guests highlighting its suitability for their various needs and engagements in the region.

Overall, the combination of a prime location, friendly and committed staff, and a straightforward pricing policy with no hidden fees appears to make this hotel an excellent choice for travelers seeking a stress-free stay.

Breakfast
The breakfast at La Quinta by Wyndham Norwich-Plainfield-Casino receives mixed reviews, yet several guests highlight positive aspects that make it a noteworthy experience during the stay. Many guests appreciated the variety of options available, calling it a pleasant surprise and a good spread. The selection was noted as fresh and plentiful, with guests enjoying the chance to have different choices each morning. While some found certain items lacking, including the scrambled eggs and sausage, overall satisfaction was expressed by multiple reviewers who described the breakfast as very good, yummy, and even amazing.

For those traveling with children, the breakfast experience was complemented by the indoor pool, making it a hit with families. Moreover, the attentive and accommodating staff added to the positive atmosphere, ensuring that the breakfast stations were constantly replenished when asked, providing a hassle-free start to the day. Though certain mornings may have seen lapses, especially with freshness and availability of items like fruit, the inclusion of free breakfast in the stay was frequently seen as decent for the price paid.

In essence, guests at La Quinta find the breakfast experience to be a convenient and pleasant part of their stay, thanks largely to its variety and the helpful nature of the hotel's staff.

Rooms
Visitors to La Quinta by Wyndham Norwich-Plainfield-Casino often highlight the cleanliness and comfort of the hotel rooms. Many guests were pleased to find their accommodations tidy and well-maintained, with several mentioning the spaciousness and modern amenities. The high water pressure and instant hot water in the bathrooms were appreciated, adding to the overall positive experience. While there were instances of housekeeping oversights, such as a stray peanut shell or a missed coffee replenishment, these were not the norm. The executive King rooms, in particular, received praise for being a step above the standard offerings. Though some guests encountered issues such as stains on bedding or occasional unpleasant odors, the majority of reviews commended the friendly staff and overall cleanliness. This combination of comfort, cleanliness, and attentive service provides a satisfactory stay for travelers in the area.

Beds
Travelers visiting La Quinta by Wyndham Norwich-Plainfield-Casino can look forward to a comfortable night's sleep, as the majority of guests praise the beds for being clean, soft, and exceptionally comfortable. The mattresses are highlighted for their fantastic quality, with some visitors specifically mentioning the comfort of both the beds and the pillows. Families staying at the hotel also appreciate the cozy accommodations, ensuring restful nights during their visit. While positive remarks dominate, it is worth noting that some guests did experience issues with pillow comfort and bedding cleanliness on occasion. Nonetheless, the overall consensus from guests underscores a generally commendable sleep experience at this hotel.

Cleanliness
Nestled in the vibrant vicinity of the casino, La Quinta by Wyndham Norwich-Plainfield-Casino offers a predominantly clean and welcoming environment, making it an appealing choice for visitors seeking a comfortable stay. Guests frequently praise the cleanliness of the rooms, noting that they are very clean, well maintained, and up to date. The hotel exudes a neat and tidy atmosphere overall, with many commenting on the immaculate condition of both the property and rooms. Visitors appreciate the excellent service provided by the friendly staff, which enhances the overall experience. While some areas, such as the bathrooms, could benefit from modern updates, and a few isolated incidents of less-than-ideal cleanliness have been mentioned, the swift response in resolving issues is noted positively. The pool is another highlight, being well circulated and clean, adding to the pleasurable stay. Overall, La Quinta by Wyndham ensures a comfortable, clean, and cost-effective choice for travelers.

Staff
At La Quinta by Wyndham Norwich-Plainfield-Casino, guests consistently praise the hotel's staff for their exceptional service. Visitors frequently mention how friendly and helpful the team is, creating a welcoming atmosphere from the moment of arrival. The front desk staff, in particular, receive accolades for their warmth and accommodating nature. Reviewers note that the staff are not only polite but also flexible, going out of their way to cater to guests' needs, such as facilitating convenient check-in arrangements. Many guests were impressed by the staff's readiness to assist and remarked on their professionalism, despite occasions when the hotel seemed understaffed during busy times. The manager’s capabilities are also highlighted, adding to the overall positive experience. While some reviews suggest room for improvement in local knowledge, the overwhelming sentiment reflects a competent and amiable team dedicated to ensuring an excellent guest experience.

Pool
The pool at La Quinta by Wyndham Norwich-Plainfield-Casino is a notable feature, offering a generally pleasant experience for guests. Many found the pool to be consistently warm and comfortable, enhancing the relaxation factor during their stay. The children, in particular, seemed to delight in the swimming facilities. Several reviews remark positively on the pool being heated, remarking how it elevates the comfort level, although there are mentions of occasional issues with the heater. Guests appreciated the clean and well-maintained state of the pool, with it being described as both clean and well circulated. The 24-hour access to the pool is a unique advantage, allowing families to enjoy it at any time without restrictions. While there are notes of it being a little chilly on occasion, the clean and comfortable surroundings make it an appealing feature. With its overall gentle temperature and availability, the pool area adds a refreshing touch to the stay at this hotel.


Yes, La Quinta by Wyndham Norwich-Plainfield-Casino has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at La Quinta by Wyndham Norwich-Plainfield-Casino.

Yes, La Quinta by Wyndham Norwich-Plainfield-Casino welcomes dogs.

Yes, parking facilities are available at La Quinta by Wyndham Norwich-Plainfield-Casino.

Yes, La Quinta by Wyndham Norwich-Plainfield-Casino has a gym.

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