Hotel Nowy Dwór Elizy, conveniently located near the Sky Bridge, offers visitors an inviting spa experience amidst beautiful surroundings. The spa boasts both dry and steam saunas, which guests have found to be effective and well-maintained. Many have praised the variety of treatments available, highlighting the professionalism and relaxation provided by the massages. The spa area is considered excellent, offering a range of services that help relieve tension and pain.
The pool, which is open on weekends until 10:00 PM, adds to the appeal of the wellness facilities. Additionally, guests appreciate the convenience of being able to purchase swimwear and small hygiene products on-site. The proximity of a pleasant spa park right across from the hotel further enhances the overall experience, making it an excellent spot for families with children to enjoy.
While some guests noted that the spa area seems to be portrayed more attractively online than in person, the general consensus is that the spa services and facilities are commendable and provide a good value for the price, complemented by the hotel's very good and reasonably priced food.
The spa at Zamek Na Skale offers a range of treatments and services that guests find largely enjoyable and relaxing, particularly the Balinese and Thai massages, which many describe as superb and conducted by qualified staff. The spa zone itself is noted to be very nice with warm and clean facilities, including a jacuzzi, steam sauna and pool. Additionally, the spa treatments are highlighted as being very good and excellent, providing great value for money. Guests highly recommend the spa area for its relaxing ambiance and comprehensive range of offers.
However, there are some areas that could use improvement. Issues such as a slippery floor, exposed wiring, mold and peeling plaster next to the pool have been mentioned. The spa area, while clean, appears worn out and could benefit from updates and better functionality to accommodate the number of guests effectively. Some reviews point out the overpowering smell in the wellness zone, the cold temperature of the pool and problems with availability and lack of amenities like towels and robes.
Overall, the massages and treatments are a major highlight, ensuring unforgettable relaxation, but the facilities themselves could use some refinement to align more closely with the expectations of a high-standard spa experience.