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HL Paradise Island

Playa Blanca , Urbanizacion Montaña Roja, S/n (Show on Map)

7.0

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHL Paradise Island is a great choice for families looking for a lively and well-located place to stay. The hotel offers a huge and varied range of food options for breakfast and dinner with some guests particularly enjoying the pizza and paella dishes. The spacious rooms with terraces and balconies provide ample lighting and great views, although some may need refurbishment. The staff are friendly and helpful with many guests describing them as the best part of their stay. The pool area and water park are a highlight for many guests with parents raving about the friendly lifeguards and kids loving the variety of slides. While some guests had negative comments about the cleanliness and maintenance of the hotel, the water park is the highlight of the hotel and many guests recommend it for a fun-filled day. Overall, HL Paradise Island is an affordable, great place for a family vacation.
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Categories

Luxury Hotel

Family Friendly Hotel

Hotel with Swimming Pool

Pool Water Slide Water Park Outdoor Pool

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Water Park

Hotel with Pool Water Slide

Room Types

Apartment This apartment features a private bathroom and an electric kettle. The unit offers 4 beds.

Single Room The unit has 1 bed.

About HL Paradise Island

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Guest Reviews

7.0

Good

Location

HL Paradise Island is a great choice for families looking for a well-themed and welcoming location that is close to the beach. While the hotel can be a bit tired in places, it's clear that everything has been designed with non-native guests in mind. The pools are fantastic and the location in general is quite good. There is a free bus to the beach and taxis are cheap, making it easy to access Playa Blanca for a fun day out. Unfortunately, the hotel is located a bit far from some of the restaurants and cafes in the area, but there are plenty of options closer to the beach. Those looking for a quiet holiday may want to think twice, as there is music playing throughout the day and night. However, if you're looking for a lively atmosphere with plenty of families around, the hotel is a great choice. Additionally, the hotel is located high up on a hill, but parking is easy and convenient. Overall, HL Paradise Island is a great spot for families looking for a lively and well-located place to stay.

Breakfast

According to guest reviews, the breakfast at HL Paradise Island offers a huge and varied range of food options. Guests enjoyed fresh omelettes made to order, a good selection of hot and cold choices and appreciated that the food was different every day. The restaurant is well designed with a terrace for outdoor dining. Although some guests found the breakfast fair or just "ok", the majority found the food to be great and very good quality with something for everyone, including fussy children. The buffet dinner also received positive feedback with some themed sections offered. One negative comment was made about the sausages at breakfast, but overall the food was fresh, good and offered great value for the price.

Dinner

Many guests have left positive reviews of the dinner at HL Paradise Island, praising the huge selection of food that was very good and varied. Some guests particularly enjoyed the pizza and the paella/arroz and ensalada dishes. However, a few negative reviews criticized the poor quality and lack of variety and some even reported getting sick from the food. Despite these mixed reviews, many guests found the meals to be exceptionally good and tasty with good quality food available each day. Some guests also appreciated the themed sections of the dinner buffet. While there were some complaints about the cleanliness of the dining area, most guests were satisfied with the food provided and the variety offered, although some suggested the hotel could improve by offering more options and extending the dinner hours. The buffet at the pool bar during the day was not recommended, but overall, the food was described as genial and pasable, although the menu and quality could be improved.

Rooms

HL Paradise Island boasts spacious rooms with terraces and balconies, providing ample lighting and great views. The air conditioning in the room worked well and the showers had good pressure and temperature. The rooms were serviced daily, except for Wednesdays and the facilities were kept clean. While some guests experienced issues with cleanliness, including ants and other bugs, these were not prevalent issues. The rooms were generally comfortable and large with some needing refurbishment. The beds were decent but could use some improvement and the sofa beds were plastic-coated and uncomfortable. The hotel's water park was a big hit with families and the staff were friendly and helpful. Overall, HL Paradise Island is a great option for families looking for spacious accommodations and a fun water park.

Beds

Guests had mixed reviews about the beds at HL Paradise Island. Some found the beds to be a little too hard or uncomfortable with soft pillows lacking in support. Others had issues with the size of the beds with some rooms offering two single beds instead of the expected double. There were also complaints about the quality of the bedding with some guests finding torn sheets and old blankets. However, some guests did find the beds to be comfy and the bedding to be clean and in good condition. Overall, while the quality of the beds varied, guests found the rooms to be spacious, clean and cozy. Additionally, some guests had complaints about the lack of sun beds and uncomfortable pool chairs.

Cleanliness

Guest reviews of HL Paradise Island indicate that the cleanliness of the hotel is a mixed bag. Some guests have described the hotel as "absolutely filthy" with "stains and marks all over the floor and walls." Others have praised the hotel as "very clean" with "cleaned daily" rooms, restaurant and pool. However, some guests have reported issues with the lack of proper cleaning or maintenance, such as "toilets needing cleaning more regularly throughout the day," "dirty pool area," and "surface cleaned rooms." Despite this, many guests have complimented the friendly and helpful staff, as well as the large, comfortable and spacious rooms. On the whole, HL Paradise Island is a decently presented hotel with some cleanliness issues that would benefit from greater attention.

Staff

If you're looking for a hotel with a fantastic staff, look no further than HL Paradise Island. From the moment you arrive, you'll be greeted by friendly and helpful staff who go above and beyond to ensure you have an enjoyable stay. Some guests noted that the ladies at reception were particularly great, while others praised the hardworking and super friendly staff in the bar, restaurant and cleaning crew. Even the animators and lifeguards were mentioned for their kindness and professionalism.

While there were a few negative comments about rude receptionists or staff who didn't seem interested in helping, these were overshadowed by the overwhelming number of positive reviews. Guests consistently mentioned how nice and helpful the staff were with some even describing them as the best part of their stay. And if you have any special requests or unexpected issues, the staff will do their best to quickly and efficiently address them. Overall, if you want a hotel with a great staff who will make you feel welcome and taken care of, HL Paradise Island is an excellent choice.

Pool

The pool area at HL Paradise Island is a great place to spend time with the family. The good sized swimming pool offers lots to do with games and hot food available at the pool bar. There were lifeguards on duty and the staff were brilliant with the kids. The sun loungers on the room's patio were a nice addition. The water park was a hit with all ages and there were big slides for adults along with lots of other opportunities to have fun. However, some guests reported that the pool area could be crowded and dirty at times with insufficient cleaning during the day. The cold pool was another concern mentioned by some reviewers. Despite the shortcomings, the pool and waterpark options are brilliant and are definitely worth a visit for families with kids.

Family

HL Paradise Island is an excellent resort for families with plenty of activities and facilities for kids of all ages. The staff are brilliant with children, ensuring a great family holiday experience. There's an impressive water park with fantastic slides, making it a real children's paradise. Kids will also love the various on-site activities and entertainment, including watching them dance away on stage. Parents can even capture these precious moments with the photographers available to take photos of the family. The hotel and bungalows are well-suited for families and offer an array of amenities. Despite some guests not respecting the rules, the hotel is generally considered safe for children. The food is also tasty and varied, accommodating even the fussiest of eaters. While there are some minor critiques such as the lack of animation and variety for children, HL Paradise Island is an affordable, great place for a family vacation.

4 Star

HL Paradise Island is a hotel that has received mixed reviews from its guests. Some were disappointed that it wasn't up to the standard of a 4-star hotel, while others had a very good experience. The facilities include a great water park, the staff is attentive and friendly and the rooms are comfortable. However, some guests had negative comments about the cleanliness and maintenance of the hotel, citing issues such as trash on the pool loungers, an adjacent sewage treatment plant emitting an odor and bugs in the rooms. Overall, it seems that HL Paradise Island is a decent hotel, but in the eyes of some guests, it falls short of its 4-star rating.

Pool Water Slide

The pool with water slide at HL Paradise Island is a highlight for many guests. Parents rave about the friendly lifeguards and kids love the variety of slides in the Zona de toboganes acuáticos with different height restrictions for safety. While some mention maintenance issues, such as a need to fix the yellow slide, it doesn't stop them from enjoying the experience. The park also includes a Dino Park, which kids enjoy. Additionally, guests rave about the water park being more complete than they expected. However, some guests note that the pool can get crowded with floaters and the stairs can be slippery. The pool and water slides are ideal for families with children of all ages to enjoy together. Overall, guests love the great pool and water slide options offered at HL Paradise Island.

Outdoor Pool

Guests have praised the outdoor pool area of HL Paradise Island with many noting the good size of the swimming pool and the lovely views from their balconies. Families with children particularly enjoyed the Dino Park and the multiple slides available in the pool. The pool bar also received positive feedback for its range of food options throughout the day. Although some guests reported a lack of cleanliness in certain areas, most found plenty of available sun loungers and overall enjoyed their time in the pool area. A few guests mentioned that the water could be cold at times, but this did not detract from their enjoyment. While the suitability of the pool area for Spanish guests was debated, many felt that it was an ideal spot for families traveling with children.

Water Park

HL Paradise Island's water park, also known as El Dino Park, is a great addition for families with kids and teenagers. The park offers a variety of water slides, including thrilling ones for the adventurous and gentler ones for the little ones. The water park has a separate area for small children, which is loved by parents. However, some guests found the park to be dated and in need of maintenance. Despite this, the water park was in great condition and well supervised according to other guests. In addition, the hotel provides a variety of food options to keep guests fuelled throughout the day. Overall, the water park is the highlight of the hotel and many guests recommend it for a fun-filled day.

Yes, HL Paradise Island has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool, Water Park.

No, a spa isn't available at HL Paradise Island.

No, HL Paradise Island doesn't allow dogs.

No, parking facilities aren't available at HL Paradise Island.

Yes, HL Paradise Island has a gym.

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