Catalonia Oro Negro
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCatalonia Oro Negro stands out as a favorable hotel option thanks to multiple positive attributes highlighted by guests across various categories.
**Location**: The hotel's prime setting is consistently lauded by visitors. Positioned near Las Américas' beaches, nightlife spots and shopping centers like Siam Mall, it offers a convenient 10-15 minute walk to notable beaches. Its proximity to public transportation and major attractions further enhances its appeal. Despite being central, the hotel maintains a quiet atmosphere, balancing proximity and tranquility. Many rooms feature picturesque views, particularly those on higher floors.
**Breakfast**: Guests consistently praise the hotel's breakfast for its variety and quality. The buffet caters to both British and continental preferences with offerings such as fresh fruits, scrambled eggs, crepes and omelettes made to order. The addition of sparkling wine and live music enhances the dining experience. Staff receive high marks for their friendly and helpful demeanor, adding to the positive breakfast atmosphere.
**Dinner**: While dinner reviews are mixed, the positives are notable. Guests appreciate the good value, variety and quality of the dishes, especially during special events like Christmas. However, some found the food quality inconsistent and suggested areas for improvement. Overall, the dinner experience is deemed satisfactory, offering good value for money.
**Rooms**: The rooms are generally described as spacious and comfortable with many noting the large balconies, modern furnishings and spectacular views, particularly from the upper floors. However, some guests mentioned the need for renovation and better cleaning standards. Despite these issues, many guests found the rooms pleasant, especially those that have been recently refurbished.
**Cleanliness**: The hotel's cleanliness receives a mix of positive and critical feedback. Guests appreciate the clean facilities, daily room cleaning and the dedication of the cleaning staff. However, some noted areas needing deeper cleaning with occurrences of dust, dirt and outdated amenities. Nevertheless, the overall emphasis on cleanliness by the staff is acknowledged.
**Staff**: The staff at Catalonia Oro Negro are frequently commended for their friendliness and professionalism. Guests consistently highlight the helpful and polite nature of the reception, housekeeping, restaurant staff and even lifeguards. The staff's dedication significantly enhances the guest experience, creating a welcoming and hospitable environment.
**Pool**: The hotel's pool offerings are celebrated, particularly the rooftop pool which guests describe as tranquil and offering stunning views. The main pool is also appreciated for its size, cleanliness and ample space for sun loungers. Heated pool options and child-friendly sections add to the positive poolside experience, despite minor maintenance issues mentioned by some guests.
**Beach**: Guests value the hotel's proximity to clean, inviting beaches like Playa Las Americas. The short walk to the waterfront and the central location enhance the overall appeal for beachgoers with convenient access to shops and entertainment options nearby.
**Facilities**: Additional facilities such as the gym, noted for being well-equipped and clean, further enhance the guest experience. However, the WiFi service receives mixed reviews with some guests experiencing poor connectivity, especially in rooms. Nonetheless, reliable WiFi is available in the reception area.
In summary, Catalonia Oro Negro is a highly regarded hotel with a favorable location, commendable breakfast, friendly staff and excellent pool facilities. While areas for improvement exist, the overall guest experience is positive, making it a strong choice for those visiting Tenerife's southern coast.
Categories
**Location**: The hotel's prime setting is consistently lauded by visitors. Positioned near Las Américas' beaches, nightlife spots and shopping centers like Siam Mall, it offers a convenient 10-15 minute walk to notable beaches. Its proximity to public transportation and major attractions further enhances its appeal. Despite being central, the hotel maintains a quiet atmosphere, balancing proximity and tranquility. Many rooms feature picturesque views, particularly those on higher floors.
**Breakfast**: Guests consistently praise the hotel's breakfast for its variety and quality. The buffet caters to both British and continental preferences with offerings such as fresh fruits, scrambled eggs, crepes and omelettes made to order. The addition of sparkling wine and live music enhances the dining experience. Staff receive high marks for their friendly and helpful demeanor, adding to the positive breakfast atmosphere.
**Dinner**: While dinner reviews are mixed, the positives are notable. Guests appreciate the good value, variety and quality of the dishes, especially during special events like Christmas. However, some found the food quality inconsistent and suggested areas for improvement. Overall, the dinner experience is deemed satisfactory, offering good value for money.
**Rooms**: The rooms are generally described as spacious and comfortable with many noting the large balconies, modern furnishings and spectacular views, particularly from the upper floors. However, some guests mentioned the need for renovation and better cleaning standards. Despite these issues, many guests found the rooms pleasant, especially those that have been recently refurbished.
**Cleanliness**: The hotel's cleanliness receives a mix of positive and critical feedback. Guests appreciate the clean facilities, daily room cleaning and the dedication of the cleaning staff. However, some noted areas needing deeper cleaning with occurrences of dust, dirt and outdated amenities. Nevertheless, the overall emphasis on cleanliness by the staff is acknowledged.
**Staff**: The staff at Catalonia Oro Negro are frequently commended for their friendliness and professionalism. Guests consistently highlight the helpful and polite nature of the reception, housekeeping, restaurant staff and even lifeguards. The staff's dedication significantly enhances the guest experience, creating a welcoming and hospitable environment.
**Pool**: The hotel's pool offerings are celebrated, particularly the rooftop pool which guests describe as tranquil and offering stunning views. The main pool is also appreciated for its size, cleanliness and ample space for sun loungers. Heated pool options and child-friendly sections add to the positive poolside experience, despite minor maintenance issues mentioned by some guests.
**Beach**: Guests value the hotel's proximity to clean, inviting beaches like Playa Las Americas. The short walk to the waterfront and the central location enhance the overall appeal for beachgoers with convenient access to shops and entertainment options nearby.
**Facilities**: Additional facilities such as the gym, noted for being well-equipped and clean, further enhance the guest experience. However, the WiFi service receives mixed reviews with some guests experiencing poor connectivity, especially in rooms. Nonetheless, reliable WiFi is available in the reception area.
In summary, Catalonia Oro Negro is a highly regarded hotel with a favorable location, commendable breakfast, friendly staff and excellent pool facilities. While areas for improvement exist, the overall guest experience is positive, making it a strong choice for those visiting Tenerife's southern coast.
Hotel near Golf Courses
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Catalonia Oro Negro boasts an enviable location that consistently draws positive feedback from guests. Its prime placement puts visitors within close range of a variety of attractions including the bustling beaches of Las Américas, lively nightlife spots and renowned shopping centers like the Siam Mall. Despite not being directly beachfront, the hotel is just a 10 to 15-minute walk from several notable beaches, making it a convenient base for beachgoers.
Visitors appreciate the hotel's proximity to public transportation with nearby bus stops providing easy access to the airport and other points of interest across the island. Those looking to explore further can effortlessly reach major attractions with the property's strategic location offering access to the motorway. The convenience extends to local amenities as well with numerous shops, restaurants and bars within easy walking distance, fostering a well-rounded and vibrant stay for guests.
The quiet, yet central location of Catalonia Oro Negro ensures that while guests are close to nightlife and bustling areas, they are not disturbed by excessive noise, striking a balance conducive to relaxation and enjoyment. From many rooms, guests delight in great views, particularly those on higher floors, which enhance their stay with picturesque scenery.
In summary, the location of Catalonia Oro Negro is highly favorable, often described as perfect or excellent by guests. It is centrally situated, close to beaches, shopping, dining and entertainment options, making it a top choice for those looking to immerse themselves in the dynamic ambiance of Tenerife's southern coast.
The breakfast offerings at Catalonia Oro Negro have generally impressed guests with their variety and quality. Many reviewers highlighted the extensive selection and the assortment catering to both British and continental preferences. The buffet includes a range of breads, cereals, fresh fruits, scrambled eggs, crepes, omelettes made to order and even sparkling wine—a pleasant surprise for many.
Guests consistently mentioned the breakfast as being very good, often describing it as excellent, fantastic or amazing. The sheer variety available ensured that there was something for everyone with particular praise for the freshly cooked eggs, Nutella waffles, pancakes and diverse range of food options. The presence of multiple stations for preparing food to order adds to the appeal.
The breakfast staff received commendations for their friendly and helpful demeanor, contributing to the positive dining experience. Some guests also enjoyed the addition of live music, which enhanced the breakfast atmosphere.
However, not all reviews were glowing. A few guests found the quality of certain breakfast items, such as juices or specific dietary options, lacking. Some noted that the breakfast area could become crowded and hectic at times, but the staff generally managed well to keep things running smoothly.
Overall, the breakfast at Catalonia Oro Negro stands out for its extensive selection, excellent quality and the accommodating staff, making it a strong highlight of the guest experience.
Dinner at Catalonia Oro Negro receives mixed reviews with an emphasis on the positives. Many guests appreciate the range of options available, describing the food as good, varied and plentiful. The buffet format is praised for providing excellent value, often available for only 10 euros. Numerous reviews highlight the variety and quality with some guests calling the dinners excellent, delicious and fantastic. The Christmas dinner and the grilled dishes with a wide selection also stood out to guests.
However, the experience isn't universally lauded. Some found the food quality merely average or inconsistent with tough meat and fish and some dishes lacking freshness. Descriptions like "reminded me of a college dining hall" reflect a less favorable view of the dining atmosphere and food presentation. Additionally, the early closing time of the dinner service and limited choices were points of contention for several visitors.
Despite these drawbacks, many guests found the dinner experience to offer good value for money with several expressing willingness to dine there again. Overall, while some aspects could see improvements, the hotel's dinner service generally satisfies those looking for variety and affordability.
The rooms at Catalonia Oro Negro have received a variety of feedback. On the positive side, many guests appreciated the spaciousness and comfort of the rooms, highlighting features such as large balconies with beautiful sea views, modern furnishings and comfortable beds. The newly refurbished rooms were especially praised for their cleanliness, modern decor and functional amenities such as air conditioning and large showers. The views from the upper floors, particularly at sunset, were frequently mentioned as outstanding.
However, some guests noted that certain rooms are in need of renovation with outdated decor and old furniture being common criticisms. Cleanliness was another recurring issue – while many rooms were found to be clean and well-maintained, a number of guests experienced lapses in cleaning standards, including unchanged linens, dusty surfaces and dirty floors. Noise was also a problem for some, especially in rooms facing busy streets or located near nightclubs and event halls.
Despite these drawbacks, the overall spaciousness and comfort of the rooms, coupled with great views and well-kept common areas, make Catalonia Oro Negro a generally attractive option for travelers, though it’s clear that some improvements in maintenance and cleaning are necessary to enhance the guest experience.
The beds at Catalonia Oro Negro have sparked a variety of opinions among guests, but the consensus leans towards a positive experience. Many reviewers praised the large and comfortable beds. Descriptions such as massive, king-sized and super king-sized beds are common, highlighting the spacious and cozy nature of the sleeping arrangements. Several guests found the mattresses to be comfortable and the beds were often noted as being very comfortable with good quality and comfort mentioned frequently.
However, there's a recurring mention of guests receiving two single beds pushed together instead of a requested double bed. While some found these setups comfortable enough, others felt they were less ideal. A few guests commented on beds that were slightly worn out or made too much noise, but these instances seem less frequent.
Comfortable bedding and sizable beds seem to be a hallmark of the hotel, contributing to a relaxing stay. Though there are occasional mentions of bed-making and sheet-changing services not being up to par, overall, guests seem to find the bed experience at Catalonia Oro Negro satisfactory with comfort and size being major highlights.
Catalonia Oro Negro garners mixed reviews when it comes to cleanliness, but leans toward the positive. Many guests have praised the hotel for its clean facilities, clean pool and well-maintained areas, noting that the rooms are generally clean with clean linens and towels. Rooms are said to be cleaned daily and many guests appreciated the efforts of friendly and considerate cleaning staff. The overall cleanliness of the property, including the common areas, is often highlighted as a plus.
However, there are some recurring issues that have been pointed out. Several reviews mentioned the need for deeper cleaning in both rooms and specific areas such as bathrooms. There were mentions of dirt and dust with floors and some amenities falling short of cleanliness expectations. Some guests encountered issues with unclean bathrooms, poorly cleaned rooms and inconsistent cleaning services.
Additional concerns include outdated rooms and facilities with specific mentions of maintenance being required. Reports of mold, dust and the presence of bugs in some rooms also detracted from the overall experience for some guests. Despite these issues, the generally positive remarks about the cleanliness and the dedication of the staff provide a balanced view of what travelers can expect from Catalonia Oro Negro.
Catalonia Oro Negro's staff receive significant praise from guests for their remarkable helpfulness and friendliness. The team, described as polite, engaging and welcoming, provides efficient and attentive service across the board. Visitors consistently highlight the friendliness and accommodating nature of the reception staff, housekeeping, restaurant team and even the lifeguards.
The hotel's personnel, from the chefs to breakfast staff, are often mentioned for their outstanding professionalism and courteous demeanor. Many guests appreciate the quick and friendly assistance they receive, noting that the staff contribute substantially to their positive experiences. Specific mentions of excellent service include the breakfast team and individual staff members like Rocio and Joel, further endorsing the overall dedication of the team.
Despite a few isolated reports of unhelpful or rude behavior, the overwhelming consensus is that the staff at Catalonia Oro Negro are a significant asset, enhancing the overall experience of the hotel. From the detailed attention of receptionists to the enthusiastic engagement of entertainers, the staff's dedication and professionalism shine through, creating a welcoming atmosphere that leaves a lasting impression on guests.
When planning a stay at Catalonia Oro Negro, potential guests should be aware of prevalent issues with the hotel's WiFi service. While some reviews mention that the WiFi connection is excellent, reliable and easy to access, the majority highlight consistent problems. Common complaints include poor signal strength, particularly in rooms and on higher floors and intermittent or non-existent connections in certain areas. The internet speed can be slow, rendering it virtually unusable at times, especially in rooms where guests often experience weak or no signal at all. Despite these drawbacks, there is reliable WiFi available in the reception area and, when it works, the service is free. Given the mixed feedback, it’s advisable to manage expectations regarding internet connectivity during a stay at Catalonia Oro Negro.
Catalonia Oro Negro boasts a nice gym facility that has generally received positive feedback from guests. The gym area is described as ample and well-equipped, offering a wide variety of equipment that caters to different fitness needs. The air conditioning, while not always functioning perfectly, doesn't seem to detract significantly from the overall experience. Guests appreciate the free usage of the gym, which is both accessible and conveniently located for those working in the southern part of the island. The gym is clean and functional, making it an enjoyable space for a workout. While some have mentioned that the gym could be considered small, the selection and condition of equipment generally received favorable remarks. The hotel's implementation of COVID-19 rules in the gym area has also been well noted. Overall, guests find the gym to be a good addition to their stay, enhancing their experience at Catalonia Oro Negro.
Catalonia Oro Negro boasts a diverse array of swimming options that have garnered positive feedback from guests. The rooftop pool stands out as a highlight, described as amazing, cool and impressive, offering a tranquil retreat with stunning views. This rooftop oasis, along with its VIP and adults-only sections, is well-maintained and noted for its relaxing atmosphere.
The hotel's main pool is equally celebrated for its size and cleanliness. Numerous reviews highlight the pool as large, spacious and featuring ample sun loungers, ensuring guests rarely struggle to find a spot to relax. The pool areas are well-organized with plentiful seating and sunbathing options and the overall ambiance is peaceful and enjoyable.
Guests appreciated the heated pool options, which provide a comfortable swimming experience. The water temperature is frequently mentioned as pleasant and inviting. Additionally, the pool is noted for being child-friendly with separate sections available for younger guests.
While the majority of reviews praise the pool facilities, some areas for improvement have been noted, such as the maintenance of pool tiling and the need for more frequent cleaning. Moreover, occasional noise from outside and insufficient sun shades were mentioned as minor drawbacks.
Overall, Catalonia Oro Negro's pool offerings receive high marks for their size, cleanliness and variety, making them a key attraction of the hotel. The combination of rooftop elegance and family-friendly features ensures that guests of all preferences have a delightful swimming experience.
At Catalonia Oro Negro, guests often highlight its excellent location, particularly its proximity to the beach. Most comments reflect that the beach is within a convenient walking distance, typically around 10 to 15 minutes. The clean and inviting beaches are a recurring theme with mentions of Playa Las Americas and other public beaches being nearby. Guests appreciate the short stroll to the waterfront, making it easy to enjoy the sea and relax by the shore.
The area around the hotel is also noted for having good access to shops, entertainment and other amenities, adding to the convenience factor. Whether you are looking for sunbeds, a sea view or a quiet place to unwind, the nearby beaches cater to various preferences.
While a few comments suggest that the beach might feel somewhat far for some, the overall consensus is positive. The close proximity to the beach and the central location of the hotel make it an ideal choice for beach lovers and those looking to explore the local area of Las Americas.
Catalonia Oro Negro appears to offer a family-friendly environment, making it an ideal choice for those traveling with children. The hotel provides a cozy and welcoming ambiance, complemented by a kind and helpful staff. The location is exceptional, being close to attractions such as Los Cristianos and Playa de Troya—both within a comfortable walking distance. The proximity to shops and other amenities further enhances its convenience for family stays.
Guests have noted the presence of numerous kids, indicating a vibrant and lively atmosphere tailored for families. Specific family-oriented features include family rooms and various fun activities for all ages. Although the pool area can be loud due to the kids, the hotel remains quiet at night, ensuring a restful sleep for guests.
The hotel offers great value for money with a satisfying dining experience that exceeds expectations for a three-star hotel. Additional perks, like star-gazing facilities and accommodating amenities for disabled guests, make it a versatile choice for diverse family needs.
However, it's worth noting that rowdy nightlife in the vicinity may not appeal to those seeking a quieter getaway. Despite this, Catalonia Oro Negro is highly recommended for families, providing an enjoyable, comfortable and reasonably priced stay.
Catalonia Oro Negro is ideally located for those looking to immerse themselves in vibrant nightlife with its close proximity to the main strip and an array of bars and nightclubs. Its location near Playa Las Américas ensures guests have easy access to a variety of entertainment venues and a lively party scene. The surrounding area is bustling with activity, making it an excellent spot for visitors who enjoy the energetic atmosphere of a touristy nightlife district.
However, the excitement comes with a caveat: the noise. Many guests noted the nighttime noise from local clubs and bars as a significant downside, describing it as a source of disturbance. Noise pollution from nearby venues and hotel events can be bothersome with music often extending into the early hours. This aspect may prove less appealing to those seeking a quiet retreat.
Evening entertainment is available every night at the hotel, though some guests found it to cater mainly to seniors and occasionally it could be loud and annoying. Additionally, live music and activities like karaoke on Saturday nights add to the festive atmosphere but may contribute to the overall noise levels.
While the location is perfect for nightlife enthusiasts, it might not be the best fit for travelers looking for a peaceful stay. Those sensitive to noise or seeking tranquility may want to consider these factors before booking. On the positive side, the hotel's setting provides easy access to all the vibrant spots, making it convenient for a fun, party-filled holiday.
Catalonia Oro Negro offers a solid experience for a three-star hotel, often exceeding expectations in this category. The property provides good value for money with many guests finding it affordable and perfect for the price they pay. Its facilities, including the clean rooms, gym and swimming pool, are consistently praised for their cleanliness, although the overall decor and rooms may feel somewhat small and outdated.
While it is highlighted as a great value-for-money option, there are mixed reviews regarding the hotel’s adherence to three-star standards. Some visitors felt that the cleaning service could improve, noting that bed linens were not changed frequently. Additionally, there are mentions of customer service that sometimes fell short of expectations.
The breakfast receives positive feedback, especially considering the hotel's three-star rating and the hotel's all-round amenities are deemed satisfactory. Although some guests felt that the price can be too high for a three-star experience, many still appreciated the pleasant and accessible environment the hotel provides.
In summary, Catalonia Oro Negro is a decent choice in its class, providing a comfortable stay with acceptable amenities, making it an excellent option for budget-conscious travelers.
Catalonia Oro Negro presents itself as a practical option for business travelers, offering ample business areas and meeting rooms that are appreciated for their spaciousness and successful design. The hotel ensures that business facilities are well-maintained with neat and clean spaces available for meetings and conferences. Guests find the business charges reasonable, making it an economical choice for business purposes.
The efficient staff enhances the experience and their service, along with the breakfast and amenities, garners positive feedback. A highlight for business visitors is the newly designed hallrooms, which come highly recommended.
However, some aspects fall short of typical three-star hotel standards, particularly in terms of staff and service quality. Planning meetings in advance is advisable to mitigate any shortcomings. While lacking in parking space, the hotel remains a clean and organized venue suited for business events.
Catalonia Oro Negro is recognized for its accessibility features, making it suitable for guests with disabilities. The hotel ensures full accessibility with elevator access to every floor facilitating movement. Guests have noted that rooms are designed to be accessible and the facilities cater to elderly and disabled individuals. The central location is another highlight with bars, restaurants and various attractions within a short walking distance. Additionally, parking is available for convenience. Although some reviews mentioned the bathroom in the adapted room could be narrow, the overall feedback emphasizes ease of access and accommodation for guests requiring additional support.
The Catalonia Oro Negro boasts an impressive array of outdoor pool amenities that have garnered positive feedback from guests. The hotel features multiple pools, including a rooftop pool that offers a serene environment with good views, ideal for relaxation. Guests have praised the main outdoor pool for being well-maintained, clean and large with different water levels. The heated outdoor pool has been highlighted for its warmth, making it enjoyable for swimming at various times of the year.
The pool areas are equipped with sunbeds, providing ample opportunities for sunbathing in comfortable settings. The poolside snack bar, while noted for its convenient location, received mixed reviews regarding staff friendliness. Nonetheless, the overall sentiment points to a beautiful and nice pool area with well-kept facilities. Additionally, the poolside entertainment adds an extra layer of enjoyment for guests looking for a bit of fun.
Catalonia Oro Negro stands out for its dog-friendly facilities, making it an appealing choice for pet owners. Guests appreciated thoughtful touches like a bed and bowls provided for their dogs in the room. The hotel allows pets, adding convenience for travelers with furry companions. However, some noted that the pet supplement was quite high, which might be a consideration for budget-conscious guests. Despite a generally positive reception, there were mentions of poor sound barriers and the room's old age, which could be areas needing improvement. Overall, the hotel's dog-friendly approach remains a notable highlight for visitors traveling with pets.
Location Show Map
Location
Visitors appreciate the hotel's proximity to public transportation with nearby bus stops providing easy access to the airport and other points of interest across the island. Those looking to explore further can effortlessly reach major attractions with the property's strategic location offering access to the motorway. The convenience extends to local amenities as well with numerous shops, restaurants and bars within easy walking distance, fostering a well-rounded and vibrant stay for guests.
The quiet, yet central location of Catalonia Oro Negro ensures that while guests are close to nightlife and bustling areas, they are not disturbed by excessive noise, striking a balance conducive to relaxation and enjoyment. From many rooms, guests delight in great views, particularly those on higher floors, which enhance their stay with picturesque scenery.
In summary, the location of Catalonia Oro Negro is highly favorable, often described as perfect or excellent by guests. It is centrally situated, close to beaches, shopping, dining and entertainment options, making it a top choice for those looking to immerse themselves in the dynamic ambiance of Tenerife's southern coast.
Breakfast
Guests consistently mentioned the breakfast as being very good, often describing it as excellent, fantastic or amazing. The sheer variety available ensured that there was something for everyone with particular praise for the freshly cooked eggs, Nutella waffles, pancakes and diverse range of food options. The presence of multiple stations for preparing food to order adds to the appeal.
The breakfast staff received commendations for their friendly and helpful demeanor, contributing to the positive dining experience. Some guests also enjoyed the addition of live music, which enhanced the breakfast atmosphere.
However, not all reviews were glowing. A few guests found the quality of certain breakfast items, such as juices or specific dietary options, lacking. Some noted that the breakfast area could become crowded and hectic at times, but the staff generally managed well to keep things running smoothly.
Overall, the breakfast at Catalonia Oro Negro stands out for its extensive selection, excellent quality and the accommodating staff, making it a strong highlight of the guest experience.
Dinner
However, the experience isn't universally lauded. Some found the food quality merely average or inconsistent with tough meat and fish and some dishes lacking freshness. Descriptions like "reminded me of a college dining hall" reflect a less favorable view of the dining atmosphere and food presentation. Additionally, the early closing time of the dinner service and limited choices were points of contention for several visitors.
Despite these drawbacks, many guests found the dinner experience to offer good value for money with several expressing willingness to dine there again. Overall, while some aspects could see improvements, the hotel's dinner service generally satisfies those looking for variety and affordability.
Rooms
However, some guests noted that certain rooms are in need of renovation with outdated decor and old furniture being common criticisms. Cleanliness was another recurring issue – while many rooms were found to be clean and well-maintained, a number of guests experienced lapses in cleaning standards, including unchanged linens, dusty surfaces and dirty floors. Noise was also a problem for some, especially in rooms facing busy streets or located near nightclubs and event halls.
Despite these drawbacks, the overall spaciousness and comfort of the rooms, coupled with great views and well-kept common areas, make Catalonia Oro Negro a generally attractive option for travelers, though it’s clear that some improvements in maintenance and cleaning are necessary to enhance the guest experience.
Beds
However, there's a recurring mention of guests receiving two single beds pushed together instead of a requested double bed. While some found these setups comfortable enough, others felt they were less ideal. A few guests commented on beds that were slightly worn out or made too much noise, but these instances seem less frequent.
Comfortable bedding and sizable beds seem to be a hallmark of the hotel, contributing to a relaxing stay. Though there are occasional mentions of bed-making and sheet-changing services not being up to par, overall, guests seem to find the bed experience at Catalonia Oro Negro satisfactory with comfort and size being major highlights.
Cleanliness
However, there are some recurring issues that have been pointed out. Several reviews mentioned the need for deeper cleaning in both rooms and specific areas such as bathrooms. There were mentions of dirt and dust with floors and some amenities falling short of cleanliness expectations. Some guests encountered issues with unclean bathrooms, poorly cleaned rooms and inconsistent cleaning services.
Additional concerns include outdated rooms and facilities with specific mentions of maintenance being required. Reports of mold, dust and the presence of bugs in some rooms also detracted from the overall experience for some guests. Despite these issues, the generally positive remarks about the cleanliness and the dedication of the staff provide a balanced view of what travelers can expect from Catalonia Oro Negro.
Staff
The hotel's personnel, from the chefs to breakfast staff, are often mentioned for their outstanding professionalism and courteous demeanor. Many guests appreciate the quick and friendly assistance they receive, noting that the staff contribute substantially to their positive experiences. Specific mentions of excellent service include the breakfast team and individual staff members like Rocio and Joel, further endorsing the overall dedication of the team.
Despite a few isolated reports of unhelpful or rude behavior, the overwhelming consensus is that the staff at Catalonia Oro Negro are a significant asset, enhancing the overall experience of the hotel. From the detailed attention of receptionists to the enthusiastic engagement of entertainers, the staff's dedication and professionalism shine through, creating a welcoming atmosphere that leaves a lasting impression on guests.
Wi-Fi
Gym
Pool
The hotel's main pool is equally celebrated for its size and cleanliness. Numerous reviews highlight the pool as large, spacious and featuring ample sun loungers, ensuring guests rarely struggle to find a spot to relax. The pool areas are well-organized with plentiful seating and sunbathing options and the overall ambiance is peaceful and enjoyable.
Guests appreciated the heated pool options, which provide a comfortable swimming experience. The water temperature is frequently mentioned as pleasant and inviting. Additionally, the pool is noted for being child-friendly with separate sections available for younger guests.
While the majority of reviews praise the pool facilities, some areas for improvement have been noted, such as the maintenance of pool tiling and the need for more frequent cleaning. Moreover, occasional noise from outside and insufficient sun shades were mentioned as minor drawbacks.
Overall, Catalonia Oro Negro's pool offerings receive high marks for their size, cleanliness and variety, making them a key attraction of the hotel. The combination of rooftop elegance and family-friendly features ensures that guests of all preferences have a delightful swimming experience.
Beach
The area around the hotel is also noted for having good access to shops, entertainment and other amenities, adding to the convenience factor. Whether you are looking for sunbeds, a sea view or a quiet place to unwind, the nearby beaches cater to various preferences.
While a few comments suggest that the beach might feel somewhat far for some, the overall consensus is positive. The close proximity to the beach and the central location of the hotel make it an ideal choice for beach lovers and those looking to explore the local area of Las Americas.
Family
Guests have noted the presence of numerous kids, indicating a vibrant and lively atmosphere tailored for families. Specific family-oriented features include family rooms and various fun activities for all ages. Although the pool area can be loud due to the kids, the hotel remains quiet at night, ensuring a restful sleep for guests.
The hotel offers great value for money with a satisfying dining experience that exceeds expectations for a three-star hotel. Additional perks, like star-gazing facilities and accommodating amenities for disabled guests, make it a versatile choice for diverse family needs.
However, it's worth noting that rowdy nightlife in the vicinity may not appeal to those seeking a quieter getaway. Despite this, Catalonia Oro Negro is highly recommended for families, providing an enjoyable, comfortable and reasonably priced stay.
Nightlife
However, the excitement comes with a caveat: the noise. Many guests noted the nighttime noise from local clubs and bars as a significant downside, describing it as a source of disturbance. Noise pollution from nearby venues and hotel events can be bothersome with music often extending into the early hours. This aspect may prove less appealing to those seeking a quiet retreat.
Evening entertainment is available every night at the hotel, though some guests found it to cater mainly to seniors and occasionally it could be loud and annoying. Additionally, live music and activities like karaoke on Saturday nights add to the festive atmosphere but may contribute to the overall noise levels.
While the location is perfect for nightlife enthusiasts, it might not be the best fit for travelers looking for a peaceful stay. Those sensitive to noise or seeking tranquility may want to consider these factors before booking. On the positive side, the hotel's setting provides easy access to all the vibrant spots, making it convenient for a fun, party-filled holiday.
3 Star
While it is highlighted as a great value-for-money option, there are mixed reviews regarding the hotel’s adherence to three-star standards. Some visitors felt that the cleaning service could improve, noting that bed linens were not changed frequently. Additionally, there are mentions of customer service that sometimes fell short of expectations.
The breakfast receives positive feedback, especially considering the hotel's three-star rating and the hotel's all-round amenities are deemed satisfactory. Although some guests felt that the price can be too high for a three-star experience, many still appreciated the pleasant and accessible environment the hotel provides.
In summary, Catalonia Oro Negro is a decent choice in its class, providing a comfortable stay with acceptable amenities, making it an excellent option for budget-conscious travelers.
Business
The efficient staff enhances the experience and their service, along with the breakfast and amenities, garners positive feedback. A highlight for business visitors is the newly designed hallrooms, which come highly recommended.
However, some aspects fall short of typical three-star hotel standards, particularly in terms of staff and service quality. Planning meetings in advance is advisable to mitigate any shortcomings. While lacking in parking space, the hotel remains a clean and organized venue suited for business events.
Accessible
Outdoor Pool
The pool areas are equipped with sunbeds, providing ample opportunities for sunbathing in comfortable settings. The poolside snack bar, while noted for its convenient location, received mixed reviews regarding staff friendliness. Nonetheless, the overall sentiment points to a beautiful and nice pool area with well-kept facilities. Additionally, the poolside entertainment adds an extra layer of enjoyment for guests looking for a bit of fun.
Dog Friendly
Yes, Catalonia Oro Negro has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Catalonia Oro Negro.
Yes, Catalonia Oro Negro welcomes dogs.
No, parking facilities aren't available at Catalonia Oro Negro.
Yes, Catalonia Oro Negro has a gym.
Location Show Map
More Options
