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H10 Conquistador

Playa de las Americas , Avenida Rafael Puig, 36 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, guests have praised the H10 Conquistador for its convenient location, luxurious amenities such as the spa and pool areas and helpful and friendly staff. However, some guests have pointed out minor issues such as noise levels in the morning and limited healthy options at breakfast. The rooms have received mixed reviews with some guests finding them too small or outdated while others praised their spaciousness and stunning views. The hotel is great for families with plenty of activities for kids but some guests found the entertainment more suited for foreigners than children. The evening entertainment program was varied and enjoyable, although some guests complained about the half-board policy and meal times. The outdoor pool is highly recommended, although it can get crowded and some guests feel there are not enough sunbeds. The hotel provides excellent customer service but some guests feel it's more in line with a three-star rating than a four-star hotel.
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Categories

Luxury Hotel

Offering beautiful sea views from its location on Playa de Las Américas’ beachfront promenade, the hotel features a large lagoon-style pool, 3 restaurants and a spa.

Beachfront Hotel

Ideally located with an access to the Playa de las Américas and the promenade this renovated property became a desired place for vacation.

4-Star Hotel

A four star hotel with bright and air conditioned rooms which feature international satellite TV and an empty minibar.

Hotel near Golf Courses

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Children's Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Heated Pool

Room Types

Double Room (1 Adult) This air-conditioned room features 1 single or 1 double bed for single use. It offers international satellite TV and a work desk. The private bathroom with shower includes toiletries and a hairdryer. Safe and a minibar are available at an extra cost.

Twin Room This air-conditioned room is equipped with international satellite TV and a work desk. The private bathroom with shower includes toiletries and a hairdryer.

Twin Room with Sea View This air-conditioned room with sea views is equipped with international satellite TV and a work desk. The private bathroom with shower includes toiletries and a hairdryer.

Twin Room (2 Adults + 1 Child) This air-conditioned room is equipped with international satellite TV and a work desk. The private bathroom with shower includes toiletries and a hairdryer. Please note, cribs and extra beds are not possible in this room type.

Twin Room (3 Adults) This air-conditioned room is equipped with international satellite TV and a work desk. The private bathroom with shower includes toiletries and a hairdryer. Please note, cribs and extra beds are not possible in this room type.

Twin Room with Sea View (2 Adults + 1 Child) This air-conditioned room with sea views is equipped with international satellite TV and a work desk. The private bathroom with shower includes toiletries and a hairdryer. Please note, cribs and extra beds are not possible in this room type.

Twin Room with Sea View (3 Adults) This air-conditioned room with sea views is equipped with international satellite TV and a work desk. The private bathroom with shower includes toiletries and a hairdryer.

Privilege Twin Room (2 Adults) This air-conditioned privilege room features contemporary decor and a balcony with sea views. It comes with 2 single beds and a flat-screen TV with international channels. It also includes a Nespresso coffee machine, and a minibar is available upon request for a surcharge. A pillow menu and safe are available. The private bathroom has a hairdryer and free toiletries. Privilege services include: - Pool towels - Access to the chill out zone with Balinese beds and sun loungers - Late check-out (subject to availability) - Breakfast and dinner in the à la carte restaurant. - Free access to the spa - Access to the privilege lounge

Junior Suite (2 Adults) Featuring a balcony with sea or garden views, this air-conditioned junior suite has a seating area with a sofa bed. It comes with 2 single beds, a flat-screen TV with international channels and a Nespresso coffee machine. A minibar is available upon request for a surcharge. The private bathroom has a bath tub, hairdryer and free toiletries.

Junior Suite (3 Adults) Featuring a balcony with sea or garden views, this air-conditioned junior suite has a seating area with a sofa bed. It comes with 2 single beds, a flat-screen TV with international channels and a Nespresso coffee machine. A minibar is available upon request for a surcharge. The private bathroom has a bath tub, hairdryer and free toiletries.

Junior Suite (2 Adults + 1 Child) Featuring a balcony with sea or garden views, this air-conditioned junior suite has a seating area with a sofa bed. It comes with 2 single beds, a flat-screen TV with international channels and a Nespresso coffee machine. A minibar is available upon request for a surcharge. The private bathroom has a bath tub, hairdryer and free toiletries.

Junior Suite (2 Adults + 2 Children) Featuring a balcony with sea or garden views, this air-conditioned junior suite has a seating area with a sofa bed. It comes with 2 single beds, a flat-screen TV with international channels and a Nespresso coffee machine. A minibar is available upon request for a surcharge. The private bathroom has a bath tub, hairdryer and free toiletries.

Double Room with Sea View (1 Adult) Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features air conditioning, a minibar, a safe deposit box, a flat-screen TV with satellite channels, as well as sea views. The unit has 2 beds.

About H10 Conquistador

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Guest Reviews

8.1

Very Good

Location

Guests of the H10 Conquistador hotel rave about its location, which they describe as perfect and fantastic. The hotel is situated right by the beach and is walking distance to several others, making it ideal for beach-goers. It's also in close proximity to shopping streets and nightlife, as well as being central to Playa de las Americas. The location is described as being incredibly convenient with easy access to the promenade and the ocean. Many guests appreciate the direct access to the promenade, which they say is great for strolls and enjoying the view. The hotel's location is consistently praised with many guests saying that it's one of the best things about their stay.

Breakfast

Guests at H10 Conquistador seemed to have mixed feelings about the breakfast offerings at the hotel. While many praised the good selection and quality of the buffet, others were disappointed with limited healthy options and the noisy, cafeteria-like atmosphere in the morning. Some guests even opted to find breakfast outside of the hotel after a few days. However, there were also reviews that described the breakfast as excellent or exceptional with plenty of food and fast, friendly service. The buffet was reported to be well-stocked and presented, though some guests found the meals to be too rigidly scheduled. Despite some complaints about the booking system and restaurant noise, many guests enjoyed a variety of delicious meals during their stay at the hotel.

Dinner

The dinner experience at H10 Conquistador has received mixed reviews from guests. While many commented on the excellent quality and variety of meals, as well as the fast and friendly service, some had issues with the reservation system and inflexibility of meal times. Others noted that the dinner buffet could be improved with some dishes lacking in quality and taste. Additionally, there were complaints about the requirement for long trousers at evening dining, which caused some guests to miss out on their included meals. On a positive note, the Sakura restaurant offered a unique show for children, although some guests found the food to be lacking in authenticity. The evening shows were also hit or miss with some guests feeling underwhelmed. Overall, while the dinner experience at the hotel may not be perfect, there are still plenty of options to choose from and overall service is fast and friendly.

Rooms

The H10 Conquistador hotel offers a good quality stay for a reasonable price. While some guests reported small and outdated rooms, others praised the spacious and well-appointed rooms, some even boasting panoramic vistas of the sea or pool. A few reviews mentioned issues with cleanliness, such as beach slippers left by previous guests or mould in the shower, but most guests found their rooms immaculate. The hotel could benefit from updating some areas, as the carpets and corridors were described as dated. Some guests also mentioned experiencing discomfort with the beds or bathroom fixtures. Nevertheless, the hotel offers excellent security and helpful staff. While some amenities like tea-making facilities or an iron required extra payment, the hotel was praised for its cleanliness and modern decor. Some reviews noted renovations were ongoing, thus it would be recommended to inquire whether these renovations would affect your stay. Overall, the H10 Conquistador offers nice rooms and stunning views and would be a good option for those looking for an affordable and comfortable stay in Tenerife.

Beds

The H10 Conquistador has a mixed record when it comes to beds according to guest reviews. Some guests found the beds to be uncomfortable and even described them as rock hard or flimsy. However, other guests had positive things to say about the beds with comments such as "comfortable bedding" and "mattresses were comfortable". The pillows received mixed reviews with some guests finding them too soft and others being pleased with the double - pillow provided. There were some complaints about the lack of replacement coffee and tea. Despite occasional issues with the beds, guests enjoyed the luxury of an open balcony and the accommodation was generally comfortable.

Cleanliness

Guests were impressed with the cleanliness of the H10 Conquistador hotel with one reviewer even finding evidence of the housekeeping team's attention to detail in the form of leftover beach slippers from previous guests. While some felt the hotel was in need of renovation, overall the rooms and communal areas were praised for being clean and well-maintained. The hotel pool was consistently kept clean, while housekeeping staff visited rooms daily to tidy up. However, there were some complaints about subpar cleaning standards, such as hair left in the shower or dirty dishes and cutlery in the buffet restaurant. Nonetheless, the hotel's friendly and helpful staff were noted as a highlight by several reviewers.

Staff

The staff at H10 Conquistador have received many positive reviews with numerous guests commending their friendly and helpful nature. While some guests experienced less enthusiastic service, for the most part, the staff were praised for their professionalism and kindness. Reviewers also commended the hotel's customer service with many noting the efficient and responsive nature of the staff. In terms of specific areas of service, bar and entertainment staff were often singled out for praise. The security staff were also noted for their helpfulness. However, there were some negative comments about the reception staff with some customers feeling that they were rude or uninformative. Nevertheless, there were many guests who were impressed with the help they received from particular individuals, such as Beatrice or Elena, who went above and beyond to ensure that their stay was enjoyable. Despite some negative experiences, the majority of guests reported that they found the staff at H10 Conquistador to be friendly and helpful.

Wi-Fi

The H10 Conquistador is a beautiful hotel which has gained admiration from its guests. Though, some of them have pointed out that the quality of the Wi-Fi signal is not appreciable and some could not use Wi-Fi in their rooms. However, the hotel management was prompt in resolving any setbacks with the Wi-Fi signal, making sure it doesn't affect the guests' experience. Apart from the couple of Wi-Fi issues, the hotel offers excellent services, ensuring the comfort of the guests all around.

Spa

The H10 Conquistador's spa has left guests impressed with its luxurious amenities, including an indoor wellness area and heated outdoor pool. However, while the spa looked amazing, it's worth noting that the wellness area is only open during the day. Some guests were disappointed to find that the spa was not available during their stay and advise booking ahead to avoid disappointment. Despite this, others rave about the spa's high-quality services, such as the excellent pool and Jacuzzi. However, it's worth noting that the spa services can come at a high cost with some guests referring to it as "carissimo." If you're looking to indulge in a massage, be sure to book well in advance, as they tend to fill up a week ahead of time.

Pool

The pool at H10 Conquistador is a highlight for many guests with stunning views over the sea and plenty of free beds. There are multiple pools on offer, including a heated pool and a children's pool, though some guests feel that they could be better maintained. The pools can also get quite crowded with some guests feeling cramped due to too many sunbeds in a small area. The adult-only area around the pool is also busy with families with teenagers often taking up beds. Some guests appreciate the strict policy against inflatables in the pool, while others find it frustrating and prefer to sunbathe on a lilo in the water. Despite some minor issues, most guests agree that the pool area is excellent and the perfect place to relax during their stay.

Beach

The H10 Conquistador hotel boasts a fantastic beachfront location in Playa Americanos with guests stating that the hotel is situated right in front of the beach, offering stunning sea views directly at the ocean. The location is perfect for those who want to explore the area with many shops, restaurants and the nightlife within easy reach. The hotel is also situated in the same avenue as the beach, making it very convenient for guests who wish to spend most of their time on the sand. Moreover, guests have praised the hotel's location for its proximity to a small boulevard that leads to the beach. While some reviews mention that the hotel has direct access to the promenade along the ocean, there were some notes that the beach with sand is a 15 to 20-minute walk away. Overall, the location of this hotel is highly recommended as it offers guests an extraordinary experience of being close to everything.

Family

The H10 Conquistador is a great hotel for families with plenty of activities to keep kids entertained. Guests appreciated the family-friendly atmosphere but noted that the hotel is more geared towards rule-followers and those willing to pay extra fees. While some guests mentioned excessive alcohol consumption by some British guests, others enjoyed the opportunity for their children to improve their Spanish language skills. The hotel offers a swimming pool, shows and children's facilities and guests praised the helpfulness of the staff in organizing excursions. Some guests found the room size a bit small for a family of four and there were mixed reviews on the quality of activities for kids with some being disappointed that the kids' playground was not open. The kids' club received high praise from some guests, while others felt the entertainment was more geared toward foreigners than children. Overall, the H10 Conquistador is a great destination for families looking for activities to keep kids entertained.

Nightlife

The H10 Conquistador offers a great evening entertainment program with daily live shows on stage until 10 pm, which guests found to be enjoyable. However, some guests reported that their rooms were too noisy as the entertainment was right outside. The hotel's location is described as beautiful with close proximity to the sea, shopping and nightlife areas. One guest even mentioned a special "white-night" event as the highlight of their stay. On the downside, some guests criticized the hotel's half-board policy as it was not transparent with drinks only provided for an additional fee, even water. Additionally, some guests mentioned that the meal times were not in Spanish style with the last sitting for dinner at 8:30 pm. Overall, the H10 Conquistador seems to offer a varied nightlife and entertainment program, making it a great choice for those looking for fun activities in the evening.

4 Star

The H10 Conquistador is a confirmed four-star hotel, but some guests felt that it did not live up to this rating. While some found the hotel good and well-maintained, others were disappointed with the facilities and services, especially given the high prices they paid. Some guests felt that the room standards were more in line with a three-star hotel and the food in the restaurant was described as mass-produced and of poor quality. Guests also complained about noise levels and insufficient seating by the pool. Overall, the hotel's location was appreciated, but guests suggested that improvements could be made to bring it up to a true four-star standard.

Outdoor Pool

The outdoor pool area at H10 Conquistador is a highlight for guests. The stunning infinity pool provides a majestic view of the sea and surfers. The adults-only swimming pool with sea view is also a favorite among guests, as it's heated and perfect for a long and frequent swim. While some guests mention the crowdedness of the many pools, overall, the pool area is excellent. However, finding a free sun lounger can be a challenge at times, as they seem to always be occupied. If you're looking to relax poolside with a view, this is the place to be.

Luxury

The H10 Conquistador hotel offers a luxurious stay for guests with the privilege rooms being particularly impressive. While some guests felt that the hotel didn't quite meet their expectations for a four-star rating, others raved about the stunning beauty of the property. The location of the hotel was also well-loved by visitors. Most guests found the staff to be exceptional with special mentions going to Elena at reception and the Tajinaste restaurant team. The only downside highlighted was some issues with the bathrooms not quite meeting the expected standards. Despite this, guests enjoyed the opportunity to sleep in comfort with open balconies, even without air conditioning.

Yes, H10 Conquistador has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at H10 Conquistador.

No, H10 Conquistador doesn't allow dogs.

No, parking facilities aren't available at H10 Conquistador.

Yes, H10 Conquistador has a gym.

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