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Summary of reviewsUra Jardín Del Atlántico garners high praise for its prime location in Playa del Inglés. With the beach just a short ten-minute walk away, guests relish the easy access to the ocean and scenic promenade. The hotel's strategic placement amidst shops, bars, restaurants and supermarkets like Lidl and Mercadona adds to its convenience, while proximity to bus stops and taxi stands allows for seamless island exploration. This location suits both tourists and party-goers with notable nightlife spots like Yumbo and Maspalomas square nearby. Despite some noise from adjacent entertainment venues, the location remains a strong positive point for travelers seeking convenience and vibrancy.
The breakfast at Ura Jardín Del Atlántico receives frequent accolades for its variety and quality. Guests appreciate the extensive buffet that caters to diverse dietary needs, including vegans. Fresh fruits, vegetables, baked goods and a selection of beverages feature prominently, although some noted a desire for less repetitive options and longer breakfast hours. The courteous and attentive breakfast staff enhance the dining experience, making the extra cost for breakfast well worth it for many visitors.
Dinner service at the hotel is also well-regarded with a diverse and satisfactory buffet featuring an impressive range of dishes. The variety of fruits and overall good food selection cater to many tastes, although some guests found the meals repetitive and occasionally cold. Suggestions for improvement include incorporating more local delicacies and extending the buffet hours. The helpful buffet staff contributes positively to the overall dining satisfaction.
Guestrooms are spacious with sizable kitchens and living rooms, providing ample comfort. Cleanliness is generally satisfactory and balconies offer garden views that enhance the ambiance. However, the rooms lack air conditioning, which can be problematic during hot seasons and suffer from noise due to their proximity to entertainment areas. Some furnishings appear outdated and uncomfortable. While cleanliness of the hotel is frequently praised, inconsistencies are noted with occasional maintenance issues and reports of pests. Despite these drawbacks, the overall price-performance ratio is considered decent.
The hotel's staff receive high praise for their friendliness and professionalism. They are described as attentive, helpful and dedicated to ensuring a comfortable stay. However, some negative mentions were made about the night reception staff's unfriendly behavior.
The Wi-Fi service at Ura Jardín Del Atlántico is a significant sore point. There is no free Wi-Fi in the rooms, which can only be accessed at an extra cost. Even when purchased, the connection quality is often poor, leading to frustration among guests.
The hotel boasts four swimming pools, which are generally praised for being clean and well-maintained. These pools provide a variety of options for relaxation, although only one is consistently heated and the pools can sometimes get crowded. Occasional maintenance issues were mentioned but did not overshadow the overall positive feedback.
Proximity to the beach is another highlight with many guests appreciating the short walk to the ocean. The location also benefits from being close to various eateries, shops and nightlife, making it ideal for both beach lovers and those seeking vibrant local entertainment.
While Ura Jardín Del Atlántico offers a vibrant nightlife setting due to its proximity to numerous bars and nightclubs, this advantage comes with a significant downside. The noise from nearby entertainment options often disrupts sleep, detracting from the overall experience for those seeking peace and quiet in the evenings. This is particularly impactful given the lack of soundproofing in rooms.
In summary, Ura Jardín Del Atlántico is valued for its excellent location, quality breakfast and dinner services, spacious rooms and friendly staff. However, areas needing improvement include room updates, more consistent cleanliness, better Wi-Fi and soundproofing. Show more
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Apartment with Children's Pool
This aparthotel features a children's pool and a children's playground. It also offers a total of four outdoor pools.
ApartmentThis bright apartment has a private balcony, a twin bedroom, a kitchen and a living-dining room with sofa bed and flat-screen TV. It has tiled floors and pine furniture.
Superior Apartment DeluxeThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The apartment provides a flat-screen TV with satellite channels, a coffee machine, a seating area, a wardrobe as well as garden views. The unit offers 3 beds.
About Ura Jardín Del Atlántico
License: E-35/1/0426
Guest Reviews
6.8
Rated
Location
Ura Jardín Del Atlántico enjoys a stellar reputation for its prime location in Playa del Inglés. Situated mere steps from the beach, it offers guests easy access to the ocean and a scenic promenade. The hotel is centrally located, surrounded by shops, bars, restaurants and supermarkets such as Lidl and Mercadona, making it a convenient choice for all necessities. Additionally, it's close to bus stops and taxi stands, facilitating exploration of the island and nearby attractions. Many reviews highlighted the ideal setting for both tourists and party-goers, given its proximity to nightlife and leisure areas, including Yumbo and Maspalomas square.
The hotel's strategic placement allows for a comfortable walk to the beach within ten minutes, enhancing the stay with its convenience. The clean and well-maintained facilities, along with the friendly and polite staff, receive commendable mentions. Visitors noted the added comfort of having multiple swimming pools and good amenities despite the budget-friendly rates. For those looking for a lively atmosphere, this hotel delivers, although some guests mentioned noise from nearby entertainment venues. Overall, Ura Jardín Del Atlántico is praised for its excellent location, making it a strong choice for travelers seeking both relaxation and easy access to Playa del Inglés' vibrant offerings.
Breakfast
Guests at Ura Jardín Del Atlántico consistently praise the hotel's breakfast offerings. Words like excellent, super delicious and very good frequently appear, highlighting the high quality and satisfaction experienced by guests. The breakfast buffet receives commendation for its wide variety and plentiful options, ensuring that there is something for everyone, including vegans.
Guests appreciate the diverse selection ranging from fresh fruits, vegetables, cheeses, salami, ham and yogurts to freshly baked eggs. The breakfast also includes commonly enjoyed beverages like water, juices, coffee and tea. Some reviews noted the inclusion of freshly baked items and unique offerings that contributed to the positive dining experience.
Despite the overall positive feedback, a few areas for improvement were mentioned, such as the repetitive nature of the selections and the limited breakfast hours. There were also occasional concerns about specific items like the juice, which some described as syrup water. However, these minor critiques did not significantly detract from the overall favorable perception of the breakfast service.
Additionally, the friendly and attentive staff during breakfast enhanced the experience with specific mentions of courteous team members ensuring a pleasant start to the day. Although breakfast was not included in all bookings, those who opted for it felt the extra cost was justified by the variety and quality provided.
Dinner
Ura Jardín Del Atlántico offers a diverse dining experience, particularly lauded for its dinner service. Guests frequently highlight the wide variety of delicious dishes available at the buffet with many finding the selection impressive and the quality satisfactory. There’s a noted abundance of fruits and an overall good selection of both food and drink, ensuring that most guests' tastes are well-catered to.
However, some reviews point out that while the food is generally good, it can be repetitive and occasionally served cold. There is feedback suggesting that dinner options could include more local delicacies and a few guests felt the buffet lacked warmth and freshness at times. The buffet schedule, particularly for dinner, has been described as short and more suited to English tourism, closing promptly at 9 PM.
There are also remarks about specific improvements, such as needing a broader range of soups and better-cooked meats. Despite some criticism, the helpfulness of the buffet staff contributes positively to the dining experience.
Overall, Ura Jardín Del Atlántico provides a satisfactory dining experience with a plentiful and varied dinner buffet that caters to many palates, though it leaves room for some enhancements.
Rooms
Ura Jardín Del Atlántico offers spacious apartments with sizable kitchens and living rooms, ensuring ample comfort for guests. Many appreciated the clean and tidy environment, despite the older decor and furnishings. The hotel’s location and the delightful foods served are notable highlights. Balconies facing the garden provide a charming touch to the ambiance and the property boasts four swimming pools that guests found enjoyable.
However, the majority of rooms lack air conditioning, leading to uncomfortable heat, especially in the summer months. Some rooms are noisy due to proximity to entertainment areas and the interiors are considered outdated by many with some furniture being described as uncomfortable and worn out. Additionally, basic amenities like microwaves are missing in several units and there are reports of insufficient sound insulation.
Cleanliness is generally satisfactory, though there have been occasional complaints about maintenance issues, such as dirty rooms, malfunctioning appliances and minor pest problems. The overall consensus indicates that the hotel offers a decent price-performance ratio, but many guests feel that renovations and modern upgrades are necessary to meet contemporary standards.
Beds
The guest reviews for 'Ura Jardín Del Atlántico' reveal a mixed experience with the beds. Many guests found the beds to be comfortable and even described them as very comfortable. However, a significant number of reviews mentioned discomfort due to old, worn-out and hard mattresses. The spring mattresses, in particular, were frequently noted as being uncomfortable with some guests reporting that they could feel the springs, leading to an uncomfortable sleep experience. Issues with bedding quality were also highlighted, such as torn sheets and pillowcases and pillows that were likened to sheets. Despite these concerns, there were positive remarks about the responsiveness of the staff and some guests appreciated the new beds in renovated areas. Overall, while there are signs of improvements, the comfort of the beds remains an area that could benefit from further updates and attention.
Cleanliness
The reviews of Ura Jardín Del Atlántico show mixed opinions regarding the cleanliness of the hotel. On the positive side, many guests commend the cleanliness of the hotel and its rooms, highlighting that the rooms were very clean, cleaned regularly with fresh towels and that there was excellent daily cleaning of the apartment. The cleaning staff received praise for being attentive, friendly and doing a great job. The pools and common areas also received positive remarks for being well-maintained and clean.
However, several reviews contain negative comments, particularly about the cleanliness of some rooms and apartments. Issues mentioned include dirty rooms, lack of thorough cleaning and specific complaints such as dusty rooms, dirty kitchens and rooms with ants and cockroaches. Some guests noted rooms that were old and gave the impression of being unclean, despite actually being cleaned. Poor maintenance and cleanliness of the premises, including dirty bathrooms, sheets and severe issues in some accommodations, were also pointed out.
In summary, while the hotel receives favorable reviews for its cleanliness, frequent mentions of cleanliness issues indicate inconsistency in the upkeep of various rooms and facilities. Guests may find the cleaning service generally satisfactory, but there are significant instances where cleanliness falls short of expectations.
Staff
The reviews of the 'Ura Jardín Del Atlántico' indicate that the hotel staff generally receive high praise for their friendliness and professionalism. Guests frequently describe the staff as very friendly, helpful, attentive and always available to assist. The housekeeping staff receive particular commendation for their cleanliness and pleasant demeanor. Many guests felt at home due to the kind and accommodating nature of the waitstaff and receptionists, noting their efforts in ensuring a comfortable stay. The restaurant staff also received positive feedback for their attentiveness and friendly service.
However, the night reception staff and some specific employees were mentioned multiple times for their unfriendly and rude behavior, which contrasts sharply with the generally positive feedback for other staff members. Despite these occasional negative interactions, the overall impression of the hotel's staff is overwhelmingly positive with particular emphasis on their dedication to great customer service and making guests feel welcome.
Wi-Fi
The reviews regarding the Wi-Fi at 'Ura Jardín Del Atlántico' lean heavily towards the negative side. Guests consistently report that there is no free Wi-Fi in the rooms; instead, it is only available at an added cost, which many find outdated and inconvenient. Even when paid for, the Wi-Fi connection is often deemed poor or non-existent with several guests expressing frustration over having to purchase Wi-Fi that doesn't work properly.
The disconnect between the quality of the Wi-Fi and the charge for its use has been a significant source of dissatisfaction. Many guests found it outdated to pay for Wi-Fi in this day and age with some describing it as a scam. While there were mentions of upcoming upgrades to fiber connections, current experiences still seem to be marred by poor connectivity.
Additionally, the cost associated with Wi-Fi access, starting from 6€/day per device and sometimes up to 16 euros without guaranteed functionality, has left visitors dissatisfied. The limited availability of free Wi-Fi to the reception or lobby area does little to mitigate the inconvenience experienced in the rooms.
Overall, if reliable internet is a priority for guests, they might need to look elsewhere or come prepared for potential extra costs and connectivity issues at this hotel.
Pool
Ura Jardín Del Atlántico boasts an impressive array of four swimming pools, offering guests various options to suit their preferences. The pools are generally praised for being clean, well-maintained and in good condition. Many visitors appreciated the nice outdoor spaces and the ample sunloungers available around the pool area.
Despite the abundance of pools, only one is consistently heated and there were occasional mentions of cold pool temperatures. While some found the water refreshingly warm and perfect, others felt that the pools could benefit from better heating, particularly during cooler months.
Guests noted the pool areas are spacious and provide a pleasant environment for relaxation, though a few mentioned that the areas could get quite crowded. A small number of reviews pointed out issues with maintenance, such as dirty spots, outdated sections and the presence of cockroaches on rare occasions. However, these did not dominate the praise given to the multiple pool options available.
In terms of facilities, the combination of pools, gym and the nearby garden café received positive feedback, highlighting a well-rounded experience that caters to diverse needs. It is also worth noting that external noise from a nearby bar can occasionally disrupt the otherwise tranquil poolside atmosphere.
Overall, the multiple swimming pool areas at Ura Jardín Del Atlántico provide a diverse and mostly satisfactory experience for visitors, despite some minor areas needing improvement.
Beach
Located just a few minutes' walk from the beach, Ura Jardín Del Atlántico offers guests a prime spot near the ocean. The proximity to the beach is consistently praised with numerous mentions of how close and conveniently accessible it is. The short walk to the beach, approximately 10 minutes, allows guests to enjoy the sea effortlessly, making it ideal for leisurely strolls.
The hotel is situated in a great location, not only near the beach but also close to various pubs, restaurants, shops and bus stops. This convenience extends to the vibrant nightlife with easy access to both the beach and entertainment options throughout the day and night. Guests appreciate being near the English beach and the coastal promenade, adding to the appeal of the accommodations.
The ambiance around the hotel is noted as pleasant and the beach itself is described as clean and well-maintained. The facility also includes private pools, enhancing the overall experience for visitors. Despite some noise from nearby bars at night, the overall sentiment about the location and access to the beach remains positive. Ura Jardín Del Atlántico positions itself as an excellent choice for those looking to enjoy both the beach and the lively local area.
Nightlife
'Ura Jardín Del Atlántico' offers guests a vibrant nightlife setting with its convenient location near numerous bars, nightclubs and restaurants. Ideal for night owls and those looking to immerse themselves in the local scene, the hotel is surrounded by bustling entertainment options that keep the area lively well into the early morning hours. Visitors can find a variety of dining and drinking establishments just a short walk away, ensuring easy access to the energetic evening atmosphere.
However, the vibrant nightlife comes with a significant downside for those seeking a peaceful stay. Many guest reviews highlight the excessive noise from nearby bars, nightclubs and restaurants, which often continues until the early hours of the morning. The loud music, disco tunes and general revelry from the surrounding establishments can severely disrupt sleep, particularly as the rooms are not soundproofed. This incessant noise makes it difficult to get a good night's rest, especially for those sensitive to sound.
Despite the quality of the staff and the convenience of having entertainment options close by, the overwhelming consensus suggests that the noise levels can be a major disturbance. For travelers who prioritize a quiet and restful night's sleep, this hotel may present significant challenges due to the continuous and intense nightlife noise in its immediate vicinity.
Children's Pool
The children's pool at Ura Jardín Del Atlántico receives generally positive feedback for its maintenance and safety. Guests appreciated that there was a dedicated pool area for children, which is well-maintained, super clean and offers great access via stairs. The hotel features a total of four swimming pools with one specifically for small children, offering plenty of sunbeds for relaxing nearby. However, it was noted that some children preferred the adults’ pool and there were instances where babies were mixed into the adult pool. Additionally, the waterproofing of both the main pool and the children's pool shows some wear, which could use attention. Despite a few minor drawbacks, the children's pool provides a tranquil and enjoyable experience for families.
Heated Pool
Guests have shared varied experiences regarding the heated pool at Ura Jardín Del Atlántico. Many visitors appreciated the presence of heated pools, highlighting the warmth and comfort they provided. Cleanliness was another positive note with frequent maintenance ensuring the areas were tidy. However, some reviews pointed out inconsistencies with the pool's functionality, mentioning that at times the heated pool was not as warm as expected, especially in colder months. Additionally, there were remarks about the pool areas being unsuitable for children under 13 and occasional noise from nearby bars. Despite these issues, the overall impression of the pools remained favorable for many guests, thanks to the heated option during warmer periods.
Outdoor Pool
Ura Jardín Del Atlántico offers guests a delightful array of outdoor swimming options, boasting four distinct pools set amidst large green areas that create a relaxing atmosphere. The pools are consistently described as nice and clean, providing a refreshing retreat no matter the time of day. One standout feature is a pool with a bar that plays peaceful music, enhancing the overall tranquil experience.
Each pool offers something unique with different pools catering to various preferences—some get more sun, while others offer more shaded and wind-protected spots. Although the main pool area is noted to have worn and saggy sun beds, other pool areas compensate by being more comfortable and visually appealing.
Accessibility is another plus with multiple pools being easy to reach and offering amenities like terraces with direct pool access and poolside bars. Despite some minor drawbacks like very short pool hours and occasional crowding, the choice and variety of pools ensure there's something for everyone to enjoy.
Yes, Ura Jardín Del Atlántico has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Ura Jardín Del Atlántico.
No, Ura Jardín Del Atlántico doesn't allow dogs.
No, parking facilities aren't available at Ura Jardín Del Atlántico.