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Old Legends Hotel

Plovdiv , 51 Konstantin Stoilov Str. (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Residence Hebros stands out for its prime location in the heart of Plovdiv's old town, making it an excellent choice for those wanting to immerse themselves in the city's historic ambiance. The hotel's setting is picturesque, just steps away from beautiful houses, museums and shops with easy access to the lively Kapana district. Guests appreciate the convenience of nearby parking and the ease of exploring the charming streets of Plovdiv on foot.

The breakfast experience receives mixed reviews. While some guests praise the delicious and hearty breakfasts with friendly staff and great variety, others feel the offerings lack quality and variety. Occasional issues such as insufficient food refilling and the absence of fresh coffee are noted. Despite these inconsistencies, some guests still find the breakfast satisfactory.

Dinner at the hotel's restaurant is highly praised for its high-quality food and wide selection of wines with an exquisite dining experience provided by a skilled chef. However, the restaurant's frequent closures, particularly during COVID-19 restrictions, present a drawback for guests seeking consistent dining options.

The rooms at Hotel Residence Hebros are celebrated for their vintage charm, spaciousness and stylish antique decor. Guests frequently highlight the cleanliness and peaceful ambiance of the accommodations. Modern conveniences like comfortable beds and refined bathrooms add to the appeal, although some minor issues such as poor ventilation in bathrooms and occasional maintenance concerns are mentioned.

Overall cleanliness is a strong point with numerous reviews praising the super clean and well-maintained rooms. Occasional suggestions for improvement include refreshing certain areas of the property and addressing cleaning lapses.

The staff at Hotel Residence Hebros are generally regarded as friendly, attentive and helpful, creating a welcoming atmosphere. Positive interactions with staff, particularly the hotel manager, are frequently highlighted. However, some instances of unprofessional behavior and language barriers are noted, indicating areas for potential improvement.

While the hotel is family-run, it does not seem particularly accommodating for families with children, especially those with mobility issues. Positive aspects include pet-friendly policies and clean rooms, but challenges such as outdated decor and logistical issues like difficult parking detract from the experience.

Most guests find the beds comfortable, though some mention uneven mattresses and bedding that feels old. Occasional complaints about bed size are also noted, but overall, the comfort of the beds is appreciated.

Feedback on the hotel's five-star rating and luxury status is mixed. Many guests feel the hotel does not meet five-star standards, citing missing facilities and service levels that fall short of expectations. Despite its elegant exterior and luxurious decor, the hotel lacks consistent service quality, suggesting a need for investment in staff and amenities to truly match its projected image.

In summary, Hotel Residence Hebros offers a charming and historically rich stay with prime location, vintage decor and friendly staff. While there are areas for improvement, particularly in service consistency and dining options, the hotel provides a comfortable and aesthetically pleasing experience for visitors.
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Categories

Boutique-style Hotel

Located in Plovdiv, this hotel features uniquely decorated rooms and a charming atmosphere. It offers a personalized experience with attention to detail, making it a memorable stay for guests interested in history and culture.

Hotel near Nightlife Spots

Located on Konstantin Stoilov Str., this hotel is in a central location with access to Plovdiv's nightlife.

Hotel with Parking

This hotel offers parking and is located in the Old Town area, providing convenient access to historical sites.

Small Hotel

This hotel offers a cozy and intimate setting. It is known for its friendly service and comfortable rooms. It's a great place to relax and enjoy your stay in Plovdiv.

Luxury Hotel

Family Friendly Hotel

Business Hotel

Room Types

Double Ancient Room Guests will have a special experience as this twin/double room provides a hot tub. Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.

Two-Bedroom Ancient Apartment This apartment features a hot tub. Boasting a private entrance, this air-conditioned apartment includes 2 bedrooms and 1 bathroom with a bath and a shower. The apartment offers a flat-screen TV with cable channels, soundproof walls, a minibar, executive lounge access as well as garden views. The unit has 3 beds.

Single Ancient Room Providing free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.

Deluxe Double Room with Bath This double room's special feature is the hot tub. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

About Old Legends Hotel

License: ПЛ- ИМА -33 Н- 1А

Guest Reviews

8.2

Very Good

Location

Hotel Residence Hebros boasts an outstanding location in the heart of Plovdiv’s old town, making it an ideal choice for visitors wishing to immerse themselves in the historic ambiance of the city. Guests repeatedly highlight the hotel's perfect positioning, just steps away from beautiful houses, museums and shops. The proximity to both the old town and the lively Kapana district ensures that everything is within a convenient 5-10 minute walk, including bars, restaurants and shopping areas.

The hotel’s setting is noted for being picturesque with some guests referring to it as a dreamlike location where one can live as if in a museum. The convenience of nearby parking enhances its appeal and its central location is perfect for leisurely walks through the charming city streets. Whether visitors are drawn to the artistically inclined Kapana district or the serene old town, the hotel serves as a perfect base for explorations.

Overall, the reviews underscore the excellent placement of Hotel Residence Hebros, marking it as a superb accommodation option for those wanting to experience the unique charm and cultural richness of Plovdiv.

Breakfast

The breakfast experience at Hotel Residence Hebros receives mixed reviews from its guests. On the positive side, many guests appreciated the delicious, very good and lovely breakfasts, often describing them as great and perfect. Some highlighted the friendly breakfast staff and the hearty, continental style offerings with mentions of the breakfast buffet's great variety and abundance. One guest had a delightful experience with terrific coffee and appreciated the option to have an omelette prepared. The breakfast terrace and award-winning restaurant, although closed due to COVID, were also mentioned fondly.

However, several guests mentioned that the breakfast was basic, weak or poor in quality and variety. Complaints were noted about the lack of fresh coffee, the repetitive nature of the offerings and the insufficient refilling of food items. Some found the breakfast to be chaotic or likened it to a hostel experience. Additionally, there were instances where guests found no breakfast available despite expecting it.

While the breakfast at Hotel Residence Hebros could be considered satisfactory and sufficient by some, others found it lacking in variety and not meeting expectations.

Dinner

Hotel Residence Hebros receives praise for its dinner offerings when available with multiple guests highlighting the restaurant as a romantic and fantastic spot for evening meals. The high-quality food and wide selection of wines stand out with a high-level chef providing exquisite dishes that leave a lasting impression. The restaurant accommodates various dietary preferences, including vegetarian options, contributing to an overall delightful dining experience.

However, the restaurant's availability presents an issue, often being closed — particularly during COVID-19 restrictions and renovations. This lack of consistency creates a notable drawback for guests who choose the hotel partly for its dining options, as a functional restaurant onsite is an appealing feature after a long journey.

Rooms

Hotel Residence Hebros offers an experience reminiscent of stepping back in time with rooms that capture the vintage charm of the old town. Guests frequently highlight the spaciousness and beauty of the accommodations, noting that many rooms are large, cozy and adorned with antique, classic furniture. The atmosphere within these rooms is often described as peaceful and quiet, enhancing the overall authenticity of the stay.

The decor is praised for its stylish and exquisite antique style and the rooms are frequently mentioned as being very clean and well-preserved. Some rooms even come with unique features like 'spa' baths and jacuzzis, adding to their appeal. Despite their old-world charm, these rooms do not lack modern conveniences with comfortable beds and refined bathrooms often receiving positive remarks.

However, not all feedback is entirely positive. Some guests have noted concerns with privacy due to glazed doors, the occasional presence of poor ventilation in bathrooms and minor issues with amenities such as empty mini-bars or non-functioning air conditioning. Also, modern rooms, particularly those in separate buildings from the main hotel, have not impressed as consistently as the vintage ones with some guests mentioning issues like lack of organization and the absence of key facilities such as wardrobes or dressers.

Overall, Hotel Residence Hebros is highly regarded for offering a slice of history with its beautifully decorated, clean and spacious rooms that transport guests back in time, though occasional modern discomforts may occur.

Beds

Guests who have stayed at Hotel Residence Hebros generally found the beds to be comfortable. Many reviews praised the excellent pillows and mattresses, highlighting that the bedding is also very comfortable. However, there were a few concerns about the condition of some mattresses, as they were noted to be uneven and in need of replacement. Some guests pointed out that the bedding felt a bit old and uncomfortable and there were occasional complaints about the size of the beds with a few finding them too small or cramped for two adults. Despite these minor issues, most guests appreciated the overall comfort of the beds during their stay.

Cleanliness

Hotel Residence Hebros consistently earns praise for the cleanliness of its rooms. Guests frequently highlight the impeccably clean, comfortable and tidy accommodations. The rooms are often described as super clean, spacious and spotlessly maintained. Overall, the hotel's cleanliness standards are top-notch, contributing to a pleasant stay for most visitors. However, there are isolated remarks suggesting some areas for improvement. Some guests encountered issues such as uncommonly warm rooms, occasional cleaning lapses and parts of the property that could benefit from a fresh paint job or renovation. Despite these isolated comments, the prevalent theme among the reviews is the hotel's commitment to maintaining clean and pleasant living spaces.

Staff

Hotel Residence Hebros boasts an impressively friendly and attentive staff, creating a welcoming atmosphere for its guests. Visitors frequently praise the warm welcomes and helpful attitudes of the employees, noting that the team is very kind, responsive and always willing to assist. Staff members are described as charming, polite and professionally engaging, embodying a dedication to ensure guests feel at home.

Positive interactions are a common theme with guests mentioning the significant efforts by the hotel manager, Christian, to accommodate and assist whenever needed. Additionally, the reception staff receive compliments for their efficiency and friendliness, often making guests feel like part of an instant family.

Despite the general positivity, there are some areas noted for improvement. A few reviews pointed out instances of unprofessional behavior, as well as the occasional grumpy or unhelpful staff member. Language skills were also mentioned as a potential barrier with some employees needing better training. Nevertheless, the overall consensus remains favorable with the majority of guests appreciating the staff's consistent friendliness and helpfulness throughout their stay.

Family

Hotel Residence Hebros is a family-run establishment that has some positive aspects but does not seem particularly accommodating for families with children, especially those with mobility issues. While the staff display a positive attitude towards pets, guests with babies or children may find the accommodations uncomfortable. Despite the room cleanliness being commendable, other elements such as outdated decor and maintenance issues, like broken locks, can detract from the overall experience. Moreover, logistical challenges such as difficulty with parking and the need to carry luggage without assistance may pose additional inconveniences.

5 Star

Hotel Residence Hebros has received mixed feedback regarding its star rating and service quality. Numerous guests suggest that the hotel does not meet the five-star standards, rating it closer to three stars or even lower. Reviewers have pointed out that the facilities expected in a five-star hotel are missing and the overall experience lacks the luxury and service level associated with such a rating.

The breakfast offered did not meet guests' expectations for a high-end hotel and the communication barrier with staff, especially regarding English proficiency, was noted as a drawback. Additionally, logistical challenges such as the absence of elevators to certain rooms and numerous stairs posed inconvenience. Guests felt neglected and mentioned that the service quality was not up to the five-star mark.

Unfortunately, the hotel appears to fall short of the high standards it aims to project, leaving guests feeling that the rating is not justified based on the provided amenities and overall service.

Luxury

Hotel Residence Hebros presents an elegant and charming exterior, complemented by luxurious decor and situated in an appealing location. Guests appreciate the luxurious old wooden furniture in the rooms, which add to the property's overall opulent ambiance. However, there are notable gaps in service quality with some reviews highlighting a lack of staff presence and empty minibars. While the hotel visually exudes a five-star appearance, it falls short in delivering consistent service standards and some investment in staff and amenities would enhance the overall guest experience. Though not a true luxury hotel, it provides comfort and a pleasing aesthetic for visitors.

No, Old Legends Hotel doesn't have any pool.

No, a spa isn't available at Old Legends Hotel.

No, Old Legends Hotel doesn't allow dogs.

Yes, parking facilities are available at Old Legends Hotel.

No, Old Legends Hotel doesn't have a gym.

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