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Summary of reviewsHotel 1620 Plymouth Harbor enjoys widespread praise largely due to its prime location in the heart of Plymouth, making it a top choice for visitors. Guests appreciate the convenience of being within walking distance of numerous restaurants, bars, shops and historical sites such as the Mayflower and Plymouth Rock, as well as the beautiful harbor and vibrant downtown area. Families find the large, family-friendly rooms and upgraded pool area with a splash pad perfect for children. The hotel’s pet-friendly policy and comfortable beds add to the positive experience, although some aspects could benefit from better maintenance.
The staff at Hotel 1620 consistently earn high marks for their friendliness and accommodating nature. Notable mentions of exceptional service from front desk personnel like Dan, Angela and Tim Anderson highlight the warm hospitality guests can expect. The positive interactions and attentive service significantly enhance the guest experience, contributing to a relaxed and welcoming atmosphere.
Regarding breakfast, experiences are mixed. Some guests rave about the quality and selection, while others express disappointment over the lack of consistent breakfast options and dining services, particularly during functions or conventions. The need to pay for a small buffet also left some guests wanting more.
The rooms at Hotel 1620 receive commendations for their spaciousness and comfort. Cleanliness is generally praised, though there are areas needing improvement, such as sporadic room cleaning and outdated furnishings. While some guests report maintenance issues like musty smells and problematic plumbing, the hotel's classy decor and modern ambiance are appreciated.
Cleanliness feedback is varied with some guests finding the hotel clean and comfortable while others point out significant shortcomings like dusty and musty rooms, dirty hallways and mold in bathrooms. The absence of daily housekeeping is a common complaint, though some guests acknowledge the efforts to keep the older property clean.
The hotel’s pool area is positively received, especially by families. The new pool slide area and splash pad provide entertainment for children, although some guests find the pool temperature too cold and have concerns about the pool heater and limited splash pad hours. Despite a few management issues, the pool is an enjoyable amenity.
Parking is generally appreciated for being free and convenient, though some guests faced challenges with the layout and limited spaces. The comfortable beds receive positive reviews, adding to the overall guest satisfaction, though some updates to mattresses and pillows could enhance comfort further.
Overall, Hotel 1620 Plymouth Harbor is praised as a pleasant and centrally located hub, offering a prime location, excellent staff and family-friendly amenities, making it an appealing choice for visitors to Plymouth. Show more
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Hotel near Golf Courses
This hotel offers a golf course within 3 km (1.86 miles) as an outdoor activity. It is also near prominent Plymouth golf courses such as Waverly Oaks, Crosswinds, and Pinehills.
Dog Friendly Hotel
This hotel allows both dogs and cats, permitting 2 pets of any size. It is conveniently located across the street from Plymouth Harbor.
Hotel with Swimming Pool
This hotel offers both indoor and seasonal outdoor swimming pools. It has a convenient location close to Plymouth's popular attractions, making it ideal for leisure travelers. The hotel also features Bistro 1620 and is near the Mayflower Landing Splash Pad.
Heated Pool Indoor Pool
Business Hotel
This hotel is the largest lodging and event center in the area, featuring 15,000 square feet of modern, well-equipped meeting space. It also provides on-site catering and a business center, making it ideal for business travelers. A banquet manager is available to assist with events.
Hotel with Parking
This hotel offers complimentary self-parking on site. Its prime location across from Plymouth Harbor allows for convenient access to downtown attractions by foot.
Accessible Hotel
This hotel offers comprehensive accessibility features, including an accessible entrance, elevator, and accessible parking with van accessible spots. Accessible rooms are equipped with lever hardware, support bars, and emergency warning devices. Public spaces and the path to guest rooms are accessible. The hotel also has accessible public bathrooms and an accessible entrance to the pool.
Hotel with Gym
Hotel 1620 features a fitness center, an indoor pool, and even outdoor sports facilities like a tennis court. This provides a broader range of fitness and recreational options.
3-Star Hotel
Located across from Plymouth Harbor, this hotel provides easy access to waterfront attractions and restaurants. It boasts an indoor pool and comfortable rooms with harbor views, making it a great choice for tourists.
Hotel with Indoor Pool
Offers a Mayflower Landing Splash Pad, an interactive water play area, and an indoor pool. The Splash Pad ensures a fun-filled stay for families and those seeking relaxation and entertainment.
Hotel for Honeymoon
Hotel with Heated Pool
Room Types
Standard Room with Two Double BedsThis room features cable TV and free WiFi.
Two Queen Beds with Indoor Balcony PoolviewThis room features a balcony with pool view.
Two Queen Beds Pool SideThis poolside room features a cable TV.
King Room with Partial Harbor ViewThis room features a partial harbor view.
Standard Room with One King BedThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a seating area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
King Room - Accessible The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a seating area, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room - Disability AccessThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room features a seating area, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
King Room with Roll-In Shower - Disability AccessThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Lower Level - Queen RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
King Room with BalconyThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room has a wardrobe, a carpeted floor, a flat-screen TV with cable channels and a balcony. The unit has 1 bed.
Standard Two King RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Standard Two King Room - Balcony The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features a wardrobe, a carpeted floor, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.
Guest Reviews
7.6
Good
Location
Hotel 1620 Plymouth Harbor stands out for its enviable location in the heart of Plymouth, making it a top choice for visitors eager to explore the city on foot. Guests frequently laud its proximity to numerous restaurants, bars, shops and historical sites, including the Mayflower and Plymouth Rock. The convenience of being able to park the car and walk everywhere significantly enhances the experience with many noting the ease of access to the beautiful harbor and vibrant downtown area.
Families appreciate the large, family-friendly rooms and the upgraded pool area with a splash pad, which have been particular hits among children. Additionally, the hotel’s pet-friendly policy is a welcomed feature for those traveling with furry companions. The comfortable beds and clean rooms further contribute to positive stays, although a few reviews mention a need for better maintenance in some areas.
The staff’s friendliness and accommodating nature complement the superb location, providing excellent service that enhances the overall guest experience. With a relaxed atmosphere, guests find it easy to unwind after a day of walking around the picturesque town. Overall, Hotel 1620 is praised as a lovely, centrally located hub from which to enjoy all that Plymouth has to offer.
Breakfast
Hotel 1620 Plymouth Harbor has drawn mixed sentiments from guests regarding its breakfast options. On the positive side, guests who experienced the breakfast praised its quality, noting it was delicious, hot and had a good selection of choices. Some particularly loved the breakfast, highlighting the buffet as good.
However, there are significant recurring themes of disappointment. Many guests noted the lack of breakfast options with some mentioning there was no food available at the hotel for any meal. Others observed that breakfast was not offered in the lobby or that the bar and restaurant were closed during their stay. Several reviews expressed frustration about having to pay $16 per person for what they felt was a small buffet. Additionally, guests remarked that the absence of a breakfast option and other dining services was particularly inconvenient during functions or conventions.
Overall, while some guests enjoyed a satisfying breakfast experience, the hotel's inconsistent availability of breakfast and other food services left many visitors wanting more comprehensive and accessible dining options on-site.
Rooms
Hotel 1620 Plymouth Harbor offers a mix of experiences with its room accommodations. Many guests appreciate the spaciousness, describing the rooms as large and comfortable. Cleanliness in numerous rooms receives positive mentions with several guests noting the cleanliness and comfort of the beds. Generally, the decor is considered classy and modern, which adds a pleasant ambiance to the stay.
The location of the hotel is frequently praised with guests enjoying its proximity to local food options and various attractions. The helpful and dedicated staff often receive commendations for going above and beyond to ensure a pleasant stay.
However, some guests have reported issues that suggest room maintenance could use improvement. Complaints include musty smells, dampness from the pool, outdated furnishings and sporadic room cleaning. A few guests also noted functional issues such as no air conditioning, problematic plumbing and old TVs.
Despite some maintenance and cleanliness concerns, many visitors have had positive experiences with the spacious and well-designed rooms, friendly staff and excellent location.
Beds
Hotel 1620 Plymouth Harbor offers largely positive experiences when it comes to their bedding. Guests frequently praise the super comfortable and big beds, highlighting the overall comfort and spaciousness of the rooms. Many found the beds and pillows to be nice, soft and clean, adding to the quality of their stay. The hotel's cleanliness and excellent service from the staff receive commendations, further enhancing the guest experience.
However, there are some mixed reviews regarding the beds with a few guests suggesting that the mattresses and pillows could benefit from updates. Some found the beds to be less comfortable than expected and a few guests mentioned a need for new hypoallergenic pillows and better bathroom amenities. Despite these minor setbacks, many agree that the rooms are generally well-equipped and provide ease of access to the hotel's attractive pool area, making for a pleasant and convenient stay overall.
Cleanliness
Hotel 1620 Plymouth Harbor has garnered a mixed reception concerning its cleanliness. While some guests noted that the property was clean overall, others pointed out significant shortcomings. Positive feedback highlighted rooms that were clean and comfortable and quiet and praised the accommodating and friendly front desk staff. However, numerous reviews revealed issues such as rooms that were dusty and had a musty smell, dirty hallways and outdated corridors. Certain rooms appeared dirty upon arrival with some guests finding food under the bed or encountering mold and grime in the bathrooms. Maintenance of communal areas like the hallways and entrances fell short with reports of dirty, dark and dingy conditions.
Several guests were disappointed by the lack of daily housekeeping, necessitating requests for clean towels and supplies. Specific complaints mentioned dirty linens, uncleaned bathrooms and poorly maintained shower stalls and tubs. Despite these issues, some reviews acknowledged the hotel as an older property that is kept clean, indicating that there might be variability in guest experiences regarding cleanliness. Overall, while some guests enjoyed clean and cozy stays, others felt that the cleanliness and upkeep could be significantly improved.
Staff
Hotel 1620 Plymouth Harbor has received numerous praises for its exceptional staff, highlighting their friendliness and helpfulness. Guests frequently mention the warm and welcoming attitude of the front desk personnel, who consistently go out of their way to accommodate requests and provide excellent service. Representatives like Dan, Angela and Tim Anderson are specifically noted for their outstanding contributions.
The hotel's team is described as respectful, kind and exceedingly courteous. Several reviews highlight the attentiveness of the staff, both at the front desk and in other roles with guests feeling especially welcomed by the friendly interactions upon arrival. The overall level of service is consistently characterized as excellent with staff members being quick to address and fulfill guest needs.
The positive atmosphere created by the staff extends throughout the hotel, from the front desk to the maintenance teams with many guests appreciating the genuine care and accommodation offered during their stay. Despite some isolated negative mentions, the majority of the feedback emphasizes a highly professional and hospitable environment, making the overall guest experience at Hotel 1620 Plymouth Harbor very positive.
Pool
Hotel 1620 Plymouth Harbor's pool area receives a generally positive reception from guests, offering a fun and enjoyable experience, especially for families with children. The upgraded features and cleanliness of the pool are often highlighted, including the new pool slide area and splash pad, which, although powerful, still provide entertainment for the kids. Guests appreciate the convenience of the pool's location and its ability to provide a cool respite from the heat, noting ample seating and a good-sized pool area.
Despite the positive remarks, there are some points of concern. The pool temperature is frequently mentioned as being too cold, affecting the overall enjoyment for both adults and children. Additionally, some guests reported issues with the pool heater and felt that the hours for the splash pad were limited. On rare occasions, the pool area experienced a somewhat unruly atmosphere and a strong smell, which detracted from the experience.
While the pool's location near guest rooms is praised for its convenience, there are mentions of needing more etiquette from pool staff and clearer directions regarding the pool area in the rooms. Overall, the pool at Hotel 1620 Plymouth Harbor is seen as a valuable amenity, providing a fun and refreshing experience, though there is room for improvement in its management and maintenance.
Parking
Hotel 1620 Plymouth Harbor receives mixed feedback regarding its parking facilities. Several guests appreciated the free parking and found it easy and convenient. Many were pleased with the ample parking spaces available, considering it a significant advantage for hotel guests. However, some experienced difficulties, such as confusing layouts, limited spaces and potholes in the parking area. A few noted it was challenging to find the entrance or faced charges despite having paid in advance. Nonetheless, the positive comments about free and convenient parking reflect an overall satisfactory experience for many guests, although improvements could be beneficial for a seamless experience.
Yes, Hotel 1620 Plymouth Harbor has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel 1620 Plymouth Harbor.
Yes, Hotel 1620 Plymouth Harbor welcomes dogs.
Yes, parking facilities are available at Hotel 1620 Plymouth Harbor.