Leonardo Hotel Plymouth
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Summary of reviewsLeonardo Hotel Plymouth receives high praise for its prime location nestled in the heart of Plymouth, making it a top choice for shoppers, food enthusiasts, students and tourists. Guests appreciate its proximity to key attractions like the historic Barbican area, the harbor and the Hoe, as well as the University of Plymouth and the Barcode area. The hotel's location near the train station further enhances accessibility, making it a convenient base for exploring the city.
The breakfast experience at Leonardo Hotel Plymouth is frequently highlighted as a significant positive aspect of the stay. The breakfast buffet, noted for its wide variety and catering to dietary needs such as gluten-free and dairy-free options, is described as delicious, fresh and good value for money. Guests commend the efficient and friendly service, even during busy periods.
Dinner at the hotel receives mixed reviews, though several guests commend the taste and quality of the food, describing it as delicious and reasonably priced. The pleasant ambiance of the bar area is appreciated, though some criticisms about food quality and slow service were noted.
Rooms at Leonardo Hotel Plymouth are lauded for being spacious, spotless and comfortable. Modern decor and well-appointed amenities like tea and coffee enhance the guest experience. Although there are occasional mentions of noise and minor maintenance issues, the overall sentiment is positive with most guests enjoying quiet and comfortable stays.
Cleanliness is a standout feature of the hotel with guests consistently praising the immaculate conditions of both rooms and public areas. The persistent high standards of cleanliness contribute to a welcoming atmosphere and a positive overall experience.
The staff is frequently described as friendly, professional and attentive with numerous guests singling out team members for exceptional service. The positive and welcoming atmosphere maintained by the staff significantly enhances the guest experience.
WiFi quality at the hotel generally receives positive remarks with guests finding the connection strong, especially in the lobby area. Some isolated issues with connectivity in certain rooms were noted, but overall, the complimentary access to WiFi is regarded as a positive aspect of the stay.
For nightlife enthusiasts, the hotel's location is ideal with easy access to various late-night venues and clubs. Although the lively surroundings can result in some noise, the hotel's proximity to nightlife options makes it a fitting choice for those looking to explore the city's vibrant scene.
Comfortable beds contribute to a good night's sleep for many guests, though there is some variation in reviews about pillow firmness and mattress comfort. Despite these mixed opinions, the overall room comfort is generally appreciated.
Though some question its four-star status, many guests agree that Leonardo Hotel Plymouth meets expectations with its excellent amenities, clean rooms and high standard of customer service. Business travelers find the hotel well-suited to their needs with facilities and services that support productivity and efficiency.
Accessibility features such as accessible rooms and bathrooms receive positive feedback. However, parking challenges and occasional difficulties with luggage access are noted. Despite these issues, public transport access is convenient, aiding those using it to get around the city.
In summary, Leonardo Hotel Plymouth offers a well-rounded experience with its prime location, high cleanliness standards, friendly staff, comfortable rooms and positive breakfast experience. Despite minor drawbacks, it remains a solid choice for both leisure and business travelers seeking reliable and pleasant accommodations in Plymouth.
Categories
The breakfast experience at Leonardo Hotel Plymouth is frequently highlighted as a significant positive aspect of the stay. The breakfast buffet, noted for its wide variety and catering to dietary needs such as gluten-free and dairy-free options, is described as delicious, fresh and good value for money. Guests commend the efficient and friendly service, even during busy periods.
Dinner at the hotel receives mixed reviews, though several guests commend the taste and quality of the food, describing it as delicious and reasonably priced. The pleasant ambiance of the bar area is appreciated, though some criticisms about food quality and slow service were noted.
Rooms at Leonardo Hotel Plymouth are lauded for being spacious, spotless and comfortable. Modern decor and well-appointed amenities like tea and coffee enhance the guest experience. Although there are occasional mentions of noise and minor maintenance issues, the overall sentiment is positive with most guests enjoying quiet and comfortable stays.
Cleanliness is a standout feature of the hotel with guests consistently praising the immaculate conditions of both rooms and public areas. The persistent high standards of cleanliness contribute to a welcoming atmosphere and a positive overall experience.
The staff is frequently described as friendly, professional and attentive with numerous guests singling out team members for exceptional service. The positive and welcoming atmosphere maintained by the staff significantly enhances the guest experience.
WiFi quality at the hotel generally receives positive remarks with guests finding the connection strong, especially in the lobby area. Some isolated issues with connectivity in certain rooms were noted, but overall, the complimentary access to WiFi is regarded as a positive aspect of the stay.
For nightlife enthusiasts, the hotel's location is ideal with easy access to various late-night venues and clubs. Although the lively surroundings can result in some noise, the hotel's proximity to nightlife options makes it a fitting choice for those looking to explore the city's vibrant scene.
Comfortable beds contribute to a good night's sleep for many guests, though there is some variation in reviews about pillow firmness and mattress comfort. Despite these mixed opinions, the overall room comfort is generally appreciated.
Though some question its four-star status, many guests agree that Leonardo Hotel Plymouth meets expectations with its excellent amenities, clean rooms and high standard of customer service. Business travelers find the hotel well-suited to their needs with facilities and services that support productivity and efficiency.
Accessibility features such as accessible rooms and bathrooms receive positive feedback. However, parking challenges and occasional difficulties with luggage access are noted. Despite these issues, public transport access is convenient, aiding those using it to get around the city.
In summary, Leonardo Hotel Plymouth offers a well-rounded experience with its prime location, high cleanliness standards, friendly staff, comfortable rooms and positive breakfast experience. Despite minor drawbacks, it remains a solid choice for both leisure and business travelers seeking reliable and pleasant accommodations in Plymouth.
Family Friendly Hotel
This hotel offers family-friendly rooms designed to fit families of different sizes and can accommodate up to two adults with two children. It is located in the city center, making it easy to explore Plymouth's attractions. There is also a kid's menu available.
Business Hotel
Leonardo Hotel Plymouth features 11 modern meeting rooms equipped with the latest technology. The hotel offers a dedicated events team and various services to ensure meetings and conferences run smoothly. It is located in the heart of Plymouth on Exeter Street.
Accessible Hotel
Leonardo Hotel Plymouth provides accessible bedrooms on most floors featuring wet room showers with seats and grab rails, lowered sinks with clear space, and support rails by the toilet. Rooms include lower fixtures like bedside units, wardrobe rails, and light switches. The hotel has automatic sliding doors at the entrance and three lifts accessing all floors.
4-Star Hotel
This hotel receives very good reviews and offers stylish, spacious accommodation. It's centrally located near the train station and Drake Circus Shopping Centre, with family-friendly rooms available.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Guest Reviews
Nestled in the heart of Plymouth, the Leonardo Hotel Plymouth is a beacon of convenience and comfort for travelers seeking accessibility to the city's key attractions. Guests consistently praise its prime location, emphasizing its centrality and proximity to everything one could desire. Whether one is touring the historic Barbican area, indulging in a shopping spree at nearby malls or exploring the myriad of restaurants and coffee shops, everything is conveniently within walking distance.
The hotel's position makes it particularly appealing for those visiting the University of Plymouth or attending events. Its proximity to both the train station and the Barcode area ensures seamless access to public transport and diverse dining options, making it an ideal base for exploring the city.
Visitors commend not only the excellent location but also the cleanliness and comfort of the rooms, the helpfulness of the staff and amenities like easy parking. The short stroll to the harbor, Sutton Harbour and the Hoe further enhances its appeal for those looking to explore Plymouth's scenic waterfront.
In summary, the Leonardo Hotel Plymouth offers an impeccable location that caters to shoppers, food enthusiasts, students and tourists, all while providing a comfortable and welcoming environment.
The breakfast experience at Leonardo Hotel Plymouth has received a wealth of positive feedback from guests, making it a real highlight of the stay. The quality of the food was frequently praised with adjectives like delicious, fresh and well-presented coming up consistently. Many guests appreciated the wide variety and plentiful options available at the breakfast buffet. The offerings included provisions for gluten-free and dairy-free diets, making it accessible for many different dietary needs. Additionally, the breakfast was noted as being good value for money, often described as fantastic, amazing and excellent.
The service was generally seen as efficient and friendly with many reviewers highlighting the attentiveness of the staff. Breakfast was often described as lovely, great and superb with specific mentions of properly cooked items like bacon and various fresh food options available even close to the end of the breakfast service at 10 am. The buffet style was well-loved for its vast selection, accommodating all kinds of breakfast preferences from traditional English options to continental choices.
However, there were occasional criticisms regarding the breakfast experience. Some guests pointed out inconsistencies in food quality and availability, noting that certain items like eggs were poorly cooked or the buffet wasn't always well-stocked. Issues such as slow service, a chaotic breakfast environment during busy periods and a limited variety of options were also mentioned. Despite these occasional hiccups, the overall sentiment towards breakfast at Leonardo Hotel Plymouth remained very positive with many guests expressing satisfaction and a likelihood to return.
The Leonardo Hotel Plymouth has received mixed reviews concerning its dinner offerings. Guests generally appreciate the bar area, describing it as pleasant and nice and the hotel benefits from a convenient central location. Several reviewers praised the food, labeling it as delicious, excellent and good value for money. Evening meals, in particular, were noted to be tasty and reasonably priced with some guests highlighting the wide menu selection and quality cooking in the restaurant.
However, there were complaints about the food being average or even inedible with some finding the prices quite high for the quality offered. Service also received mixed feedback with some guests experiencing slow service both at the bar and during meals. Additionally, the lack of variety in the menu and certain inconvenient practices like having to collect room service trays themselves also drew criticism. Despite these drawbacks, some guests had positive dining experiences and recommended the restaurant for its decent offerings and good value for money.
The reviews of Leonardo Hotel Plymouth paint a largely positive picture of the hotel's rooms. Many guests found the rooms to be large, spacious and spotless, highlighting their cleanliness as a standout feature. Comfort was frequently mentioned with many guests praising the comfortable beds and well-appointed amenities like tea and coffee. The modern decor and well-laid-out rooms contributed to a pleasant stay for many visitors.
Several reviews mention the superior rooms, which were noted for their comfort and cleanliness, though some guests found them smaller than expected. Despite this, the superior rooms were still considered very satisfactory. The bathrooms, though sometimes noted as dated or cramped, generally met guests' needs with fresh towels and good showers.
Noise and maintenance issues were noted in a few instances with some guests experiencing disruptions from neighboring rooms or minor faults like a faulty hairdryer or TV. A couple of reviews mentioned room temperature issues and drafty windows. Despite these minor drawbacks, the majority of guests enjoyed quiet, comfortable stays in well-maintained rooms.
The location was also praised with rooms ideally situated near Plymouth's shopping center, city center and tourist attractions. Overall, the rooms were consistently described as clean, comfortable and well-equipped, making Leonardo Hotel Plymouth a solid choice for visitors seeking reliable and pleasant accommodations.
At Leonardo Hotel Plymouth, the bed quality has received mixed reviews. Many guests complimented the beds for being exceptionally comfortable with adjectives like "very comfortable," "comfy," and "super comfortable" frequently mentioned. Some guests also appreciated the spacious rooms and the softness of the bedding.
However, the comfort of the pillows varied significantly with some guests finding them overly hard, describing them as "like rocks." There were also occasional mentions of beds being too hard or too soft and some guests noted that the bed toppers made the beds uncomfortably hot at night. Despite these issues, many visitors still had a comfortable stay, aided by the generally positive aspects of room comfort.
Overall, while the bedding at Leonardo Hotel Plymouth generally provides a good night's sleep, there are some areas that could benefit from more consistency in mattress and pillow firmness.
Leonardo Hotel Plymouth consistently impresses guests with its exceptional cleanliness. The rooms are frequently described as very clean, spotless, immaculate and tidy. Guests found both the rooms and bathrooms to be maintained at a high standard of cleanliness. Public areas of the hotel are praised for being neatly kept, enhancing the overall impression of a well-maintained establishment.
The hotel offers modern and bright accommodations with rooms that are not only clean but also comfortable and spacious. Visitors highlight the spotless condition of the rooms and the attention to cleanliness upheld by the staff. Many reviews mention the persistent cleanliness of the hotel environment, from guest rooms to common areas.
The hotel is noted for its friendly and efficient staff who maintain high cleanliness standards, contributing to a welcoming atmosphere. Despite minor mentions of outdated bathrooms, the overwhelming consensus emphasizes the hotel’s superb cleanliness. This consistent attention to hygiene and tidiness makes Leonardo Hotel Plymouth a reliable choice for travelers looking for clean and comfortable accommodations.
The staff at Leonardo Hotel Plymouth consistently receive high praise for their friendly, professional and attentive service. Guests frequently highlight the welcoming and helpful nature of every team member, from the reception staff to the housekeeping team. The reception team, in particular, stands out for their politeness and competence, ensuring a smooth and efficient check-in/check-out process. Front desk staff like Harrison have been singled out for their exceptional customer service, showing kindness and attentiveness to guests' needs.
Despite occasional minor issues, such as slow breakfast service, the overall sentiment toward the staff is overwhelmingly positive. They are described as amazing, supportive and always willing to go above and beyond to assist guests. This dedication to service is further reflected in prompt responses to requests and the positive, welcoming atmosphere maintained throughout the hotel. The combination of professional standards and a friendly demeanor makes the staff a standout feature of the hotel experience, contributing significantly to the satisfaction of guests during their stays.
Guests staying at Leonardo Hotel Plymouth frequently commend the quality of the WiFi, highlighting that it is often good, easy to access and available for free throughout the property. Many have noted that the internet connection is strong, particularly in the lobby with some describing it as very fast and adequate for their needs. The WiFi coverage within the rooms is generally seen as reliable and reasonable, though a few guests have faced connectivity issues, such as weak signals or no connection in certain rooms. Despite some isolated problems, the overall sentiment leans positive with complimentary access being a consistent highlight.
The Leonardo Hotel Plymouth is an ideal choice for those looking to immerse themselves in the local nightlife. Its prime location places guests in close proximity to a variety of shops, bars, late-night venues and nightclubs. This makes it perfect for enjoying the vibrant scene and finishing the night off at one of the nearby bars or clubs.
A notable convenience is the back door leading to the Barbican area, a lovely bonus for anyone returning from a night out. Despite being situated right off the main road, some guests have found their rooms to be quiet, offering a comfortable bar area to relax in after an evening out. However, it's worth noting that the hotel can be noisy in the evenings with reports of loud music and party noise from nearby clubs continuing into the early hours. Security is attentive with guards available to escort guests to their rooms if needed.
For those planning a lively stay in Plymouth, the Leonardo Hotel offers a good location close to nightlife, making it a fitting choice for city center explorers and night owls alike.
The Leonardo Hotel Plymouth is often praised for its spotlessly clean rooms and superior value for money. Guests highlight the exceptional breakfast and top-notch customer service as key strengths. The hotel’s location and facilities receive positive remarks with many visitors noting the welcoming and helpful staff. The establishment maintains its quality from its previous identity as Hotel Jurys, showing a consistent standard of cleanliness and well-presented rooms. Although some reviews question its four-star status, a majority assert that the hotel meets the expectations of a four-star rating, thanks to its satisfactory rooms and excellent amenities. Despite some criticisms, many consider it among the best four-star hotels, providing good facilities and a pleasant overall experience.
The Leonardo Hotel Plymouth is an excellent choice for business travelers, offering a range of facilities and services tailored to meet professional needs. Guests particularly appreciate the conducive work environment and well-equipped conference rooms. Conveniently located in the city center, the hotel provides easy access to the train station and other parts of the city, making it practical and central for business purposes. The business center facilities, including printing and fax services, enhance productivity, while in-room business-friendly amenities ensure a comfortable and efficient stay. Additional perks, such as complimentary breakfast for business guests, add value to the experience. Overall, the hotel is well-managed and offers great value, making it a favored spot for regular business trips to Plymouth.
The Leonardo Hotel in Plymouth has received mixed feedback regarding its accessibility for guests with disabilities. While there are positive remarks about the availability of accessible rooms and bathrooms, some aspects present challenges. Accessible rooms and wheelchair-accessible elevators are available, ensuring that guests with disabilities have ease of movement within the hotel. The hotel also features ADA-compliant bathrooms and ramps for easy entrance.
However, parking posed several issues for some guests. Although accessible parking is available, the parking facility does not belong to the hotel and incurs an additional cost. Some guests found parking easy and close to the hotel, while others faced difficulties due to the parking lift not working and the absence of readily available parking areas making access with luggage challenging.
Public transport access from the hotel is convenient, aiding those using it to get around. The central location of the hotel, although beneficial for its accessibility, brings the inconvenience of noise from nearby nightclubs, affecting the comfort of some rooms.
The hotel staff receives praise for their helpfulness in accommodating mobility issues, such as assisting with seating changes and room adjustments. When issues with room sizes were raised, the staff promptly addressed them by providing better rooms with adequate space for wheelchair maneuverability.
In summary, while Leonardo Hotel in Plymouth offers a range of accessible facilities and helpful staff, certain areas, particularly parking, require improvement to better serve guests with disabilities.
Visitors to the Leonardo Hotel Plymouth often highlight its luxurious ambiance and high-end amenities, which contribute to an overall excellent experience. Many guests describe their rooms as luxurious with upscale bedding and high-end toiletries enhancing the feel of indulgence. Special occasions, such as anniversaries, are made memorable with suite upgrades that elevate the sense of luxury. The rooms are also praised for being spotless and genuinely lovely, adding to the comfort of the stay. However, some guests feel that certain amenities, like a small fridge, are missing and note that the stay might not always justify its price. Despite these minor drawbacks, the hotel maintains a reputation for offering a luxurious stay in Plymouth.
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Location
The hotel's position makes it particularly appealing for those visiting the University of Plymouth or attending events. Its proximity to both the train station and the Barcode area ensures seamless access to public transport and diverse dining options, making it an ideal base for exploring the city.
Visitors commend not only the excellent location but also the cleanliness and comfort of the rooms, the helpfulness of the staff and amenities like easy parking. The short stroll to the harbor, Sutton Harbour and the Hoe further enhances its appeal for those looking to explore Plymouth's scenic waterfront.
In summary, the Leonardo Hotel Plymouth offers an impeccable location that caters to shoppers, food enthusiasts, students and tourists, all while providing a comfortable and welcoming environment.
Breakfast
The service was generally seen as efficient and friendly with many reviewers highlighting the attentiveness of the staff. Breakfast was often described as lovely, great and superb with specific mentions of properly cooked items like bacon and various fresh food options available even close to the end of the breakfast service at 10 am. The buffet style was well-loved for its vast selection, accommodating all kinds of breakfast preferences from traditional English options to continental choices.
However, there were occasional criticisms regarding the breakfast experience. Some guests pointed out inconsistencies in food quality and availability, noting that certain items like eggs were poorly cooked or the buffet wasn't always well-stocked. Issues such as slow service, a chaotic breakfast environment during busy periods and a limited variety of options were also mentioned. Despite these occasional hiccups, the overall sentiment towards breakfast at Leonardo Hotel Plymouth remained very positive with many guests expressing satisfaction and a likelihood to return.
Dinner
However, there were complaints about the food being average or even inedible with some finding the prices quite high for the quality offered. Service also received mixed feedback with some guests experiencing slow service both at the bar and during meals. Additionally, the lack of variety in the menu and certain inconvenient practices like having to collect room service trays themselves also drew criticism. Despite these drawbacks, some guests had positive dining experiences and recommended the restaurant for its decent offerings and good value for money.
Rooms
Several reviews mention the superior rooms, which were noted for their comfort and cleanliness, though some guests found them smaller than expected. Despite this, the superior rooms were still considered very satisfactory. The bathrooms, though sometimes noted as dated or cramped, generally met guests' needs with fresh towels and good showers.
Noise and maintenance issues were noted in a few instances with some guests experiencing disruptions from neighboring rooms or minor faults like a faulty hairdryer or TV. A couple of reviews mentioned room temperature issues and drafty windows. Despite these minor drawbacks, the majority of guests enjoyed quiet, comfortable stays in well-maintained rooms.
The location was also praised with rooms ideally situated near Plymouth's shopping center, city center and tourist attractions. Overall, the rooms were consistently described as clean, comfortable and well-equipped, making Leonardo Hotel Plymouth a solid choice for visitors seeking reliable and pleasant accommodations.
Beds
However, the comfort of the pillows varied significantly with some guests finding them overly hard, describing them as "like rocks." There were also occasional mentions of beds being too hard or too soft and some guests noted that the bed toppers made the beds uncomfortably hot at night. Despite these issues, many visitors still had a comfortable stay, aided by the generally positive aspects of room comfort.
Overall, while the bedding at Leonardo Hotel Plymouth generally provides a good night's sleep, there are some areas that could benefit from more consistency in mattress and pillow firmness.
Cleanliness
The hotel offers modern and bright accommodations with rooms that are not only clean but also comfortable and spacious. Visitors highlight the spotless condition of the rooms and the attention to cleanliness upheld by the staff. Many reviews mention the persistent cleanliness of the hotel environment, from guest rooms to common areas.
The hotel is noted for its friendly and efficient staff who maintain high cleanliness standards, contributing to a welcoming atmosphere. Despite minor mentions of outdated bathrooms, the overwhelming consensus emphasizes the hotel’s superb cleanliness. This consistent attention to hygiene and tidiness makes Leonardo Hotel Plymouth a reliable choice for travelers looking for clean and comfortable accommodations.
Staff
Despite occasional minor issues, such as slow breakfast service, the overall sentiment toward the staff is overwhelmingly positive. They are described as amazing, supportive and always willing to go above and beyond to assist guests. This dedication to service is further reflected in prompt responses to requests and the positive, welcoming atmosphere maintained throughout the hotel. The combination of professional standards and a friendly demeanor makes the staff a standout feature of the hotel experience, contributing significantly to the satisfaction of guests during their stays.
Wi-Fi
Nightlife
A notable convenience is the back door leading to the Barbican area, a lovely bonus for anyone returning from a night out. Despite being situated right off the main road, some guests have found their rooms to be quiet, offering a comfortable bar area to relax in after an evening out. However, it's worth noting that the hotel can be noisy in the evenings with reports of loud music and party noise from nearby clubs continuing into the early hours. Security is attentive with guards available to escort guests to their rooms if needed.
For those planning a lively stay in Plymouth, the Leonardo Hotel offers a good location close to nightlife, making it a fitting choice for city center explorers and night owls alike.
4 Star
Business
Accessible
However, parking posed several issues for some guests. Although accessible parking is available, the parking facility does not belong to the hotel and incurs an additional cost. Some guests found parking easy and close to the hotel, while others faced difficulties due to the parking lift not working and the absence of readily available parking areas making access with luggage challenging.
Public transport access from the hotel is convenient, aiding those using it to get around. The central location of the hotel, although beneficial for its accessibility, brings the inconvenience of noise from nearby nightclubs, affecting the comfort of some rooms.
The hotel staff receives praise for their helpfulness in accommodating mobility issues, such as assisting with seating changes and room adjustments. When issues with room sizes were raised, the staff promptly addressed them by providing better rooms with adequate space for wheelchair maneuverability.
In summary, while Leonardo Hotel in Plymouth offers a range of accessible facilities and helpful staff, certain areas, particularly parking, require improvement to better serve guests with disabilities.
Luxury
No, Leonardo Hotel Plymouth doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Plymouth.
No, Leonardo Hotel Plymouth doesn't allow dogs.
No, parking facilities aren't available at Leonardo Hotel Plymouth.
No, Leonardo Hotel Plymouth doesn't have a gym.
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