Hotel Minas Gerais

Pocos de Caldas -21.78412400, -46.56757300 , Rua Pernambuco, 615 (Show on Map)
8.8
Excellent


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel Minas Gerais in Poços de Caldas enjoys numerous positive reviews across various categories, making it a favored choice for travelers seeking convenience, comfort and family-friendly amenities.

The hotel’s prime location in downtown Poços de Caldas is frequently lauded, allowing easy access to tourist attractions, markets, restaurants and local shops. Guests appreciate being able to explore key landmarks like the central square and Thermas Antônio Carlos on foot, eliminating the need for a car. Such strategic positioning is enhanced by the hotel’s clean, comfortable rooms and diverse breakfast offerings, contributing to an overall pleasant stay.

Speaking of breakfast, it is widely celebrated by guests for its variety and quality. The morning meal features an array of fresh fruit, bread, cheese, eggs, cakes and yogurt, drawing praise for being well-prepared and satisfying. The attention to detail in service and presentation further enhances the dining experience, though the absence of lunch and dinner services at the hotel is noted as a downside.

Cleanliness is a standout feature at Hotel Minas Gerais with many guests commending the spotless rooms and common areas. The cleaning staff's diligence ensures a tidy environment, contributing to guests' comfort and satisfaction. This high standard of maintenance extends to the gym and pool areas, frequent highlights in reviews. The modern, well-equipped gym and the variety of clean, well-maintained pools are particularly appreciated, offering both relaxation and fitness options.

The hotel’s staff consistently receive high praise for their courteous and helpful demeanor. Guests frequently mention specific staff members who went above and beyond to ensure a pleasant stay, underscoring the exceptional level of service provided.

However, the hotel’s Wi-Fi connectivity is a recurring issue in reviews with many guests reporting unstable and intermittent internet service. This is an area noted for improvement.

Family-friendliness is another major strength of Hotel Minas Gerais. The hotel offers numerous amenities catering to families, including a fantastic children’s area, safe pools and spacious rooms suitable for larger groups. Its comprehensive leisure facilities make it an excellent choice for families seeking both entertainment and comfort.

Despite the positive feedback, parking emerges as a mixed point with guests appreciating the security and convenience but often expressing concerns about the additional costs and limited space.

In summary, Hotel Minas Gerais excels in providing a conveniently located, clean and comfortable environment with exemplary customer service and family-friendly amenities, though improvements in Wi-Fi connectivity and parking arrangements could further enhance guest satisfaction.
Show more
Categories
Hotel near Nightlife Spots
Located in Poços de Caldas City Center, this hotel offers a central location for exploring the city's nightlife. It provides convenient access to local bars and entertainment venues.

Hotel with Swimming Pool
This hotel features an indoor and outdoor pool complex. It is well-rated for cleanliness, customer service, and location. The hotel is close to the park and restaurants, making it a convenient choice for travelers.

  Heated Pool    Indoor Pool    Pool Water Slide    Outdoor Pool  


Business Hotel
This hotel is listed as having a business center. It is a centrally located option for business travelers.

Hotel with Parking
This hotel provides on-site parking facilities for guests.

Hotel with Gym
Includes a gym and indoor and outdoor pools, providing options for both fitness and leisure.

4-Star Hotel
Located on Rua Pernambuco, this hotel provides a central location and easy access to city amenities. It is known for its comfortable rooms and service.

Hotel with Outdoor Pool
This hotel provides an outdoor pool accessible year-round, along with sun loungers and a garden area for guests to enjoy the outdoors.

Hotel with Indoor Pool
Provides an indoor pool and a jacuzzi, allowing guests to swim and relax comfortably in any weather.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Pool Water Slide

Hotel with Heated Pool

Room Types
Standard Double Room with Double Bed This room features wooden floors, a fan and cable TV. The private bathroom has a shower.

Superior Quadruple Room This quadruple room features a fan, flat-screen TV with cable channels and a private bathroom.

Superior Double Room with Queen size bed This air-conditioned twin/double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Standard Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom.

Family Suite The air-conditioned suite features 2 bedrooms and 1 bathroom with a shower and a bidet. The suite provides a minibar, a wardrobe, a safe deposit box, parquet floors and a flat-screen TV with cable channels. The unit offers 5 beds.

Family Suite The air-conditioned suite has 2 bedrooms and 1 bathroom with a shower and a bidet. The suite features a minibar, a wardrobe, a safe deposit box, parquet floors and a flat-screen TV with cable channels. The unit has 5 beds.

Twin Room - Disability Access This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Standard Quadruple Room This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 4 beds.

Superior Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom.

Superior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. The suite provides a minibar, a wardrobe, a safe deposit box, parquet floors and a flat-screen TV with cable channels. The unit offers 1 bed.

Superior Double Room with King Size Bed This air-conditioned twin/double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Deluxe Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower and a bidet. The air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 3 beds.

Guest Reviews
8.8
Excellent
Location
Hotel Minas Gerais stands out for its ideal location in Poços de Caldas, drawing numerous positive reviews for being conveniently situated close to the city's main points of interest. The hotel is nestled in a central area, enabling guests to access various tourist attractions, markets, restaurants, coffee shops and local commerce with ease, often within walking distance. Reviewers emphasize the strategic positioning right in the city's downtown, mentioning that visitors can explore the central square, Assis Figueiredo street and Thermas Antônio Carlos without the need for a car.

Travelers have highlighted the convenience of being close to numerous dining options and shops, making it simple to enjoy local delicacies and purchase goods. The hotel’s proximity to key landmarks and its walkability score allow guests to conduct several tours on foot, making it an excellent choice for those looking to immerse themselves in the local culture without logistical hassles.

In addition to the favorable location, the hotel’s infrastructure receives praise for its cleanliness, comfortable rooms and diverse breakfast options. Guests also appreciate the courteous and helpful staff, adding to the overall pleasant experience. Despite its centrality, some noted quiet and comfortable environments for relaxation.

Overall, the location of Hotel Minas Gerais is frequently mentioned as one of its strongest features, making it a top choice for those seeking to explore Poços de Caldas efficiently and comfortably.

Breakfast
Hotel Minas Gerais is widely celebrated for its breakfast offerings, receiving a plethora of positive guest reviews. Most guests praise the breakfast as wonderful, excellent and sensational with an emphasis on its wide variety and high quality. The breakfast features a diverse selection that includes fresh fruit, various types of bread, cheeses, including Minas cheese with guava paste, scrambled eggs, cakes, cookies and yogurt. Guests frequently highlight the abundance of options available, ensuring that the breakfast caters to various tastes and preferences.

Many reviews commend the breakfast for being very well-prepared, fresh and tasty with specific mentions of the freshly baked cheese bread and the quality of the ingredients. Additionally, guests appreciate the organization, presentation and the attentive service provided by the staff during breakfast.

Although the breakfast generally receives high praise, a few reviews suggest areas for improvement, noting occasional issues with the freshness of certain items, like hard pastries or sour yogurt. Despite these minor critiques, the majority of guests leave satisfied and highly recommend the breakfast as one of the highlights of their stay.

Overall, the breakfast at Hotel Minas Gerais stands out for its variety, quality and excellent service, making it a significant contributor to the positive guest experience at the hotel.

Dinner
Hotel Minas Gerais receives praise for its breakfast, which offers a variety of options. However, there is a notable absence of lunch and dinner services at the hotel, which many guests find disappointing. This lack of internal dining options has led to inconveniences for those who prefer the convenience of dining within the hotel, especially during adverse weather conditions.

Several reviews mention that the hotel used to offer enjoyable lunch and dinner services in a beautiful restaurant hall but no longer does. Instead, meals are now outsourced, leading to limitations in menu variety and quality and some guests have faced issues with room service orders. Guests recommended dining outside the hotel for better meal experiences due to these circumstances.

There are a few different dining spaces within the hotel, but currently, these do not seem to meet the guests' expectations for varied and high-quality food. Many express a desire for the hotel to bring back its in-house meal services, particularly as having an on-site restaurant would greatly enhance convenience and comfort.

Rooms
Hotel Minas Gerais presents a mixed bag of room experiences with reviews highlighting both positive and negative aspects. Guests frequently commend the comfort of the beds and the overall cleanliness of the rooms. Words like clean, cozy and comfortable appear repeatedly, reflecting a general satisfaction with the room environment. Several reviewers appreciate the spaciousness of certain rooms, noting them as perfect for families and well-ventilated. Renovated rooms and modernized elements also earn praise, alongside the courteous and friendly staff.

However, there are notable concerns. Room sizes often come under scrutiny, described as small, very small or cramped. An older infrastructure is frequently mentioned with rooms requiring minor repairs or updated elements showing signs of wear. The corridors and some rooms have been reported as dark and issues such as musty smells and noise disruptions from external traffic are highlighted. The bathroom facilities also receive mixed feedback with some noting spaciousness while others call for renovations and more amenities.

Overall, while the hotel offers comfortable, clean and well-decorated rooms appealing for a relaxing stay, potential guests should be mindful of the variation in room sizes and the occasional noise and maintenance issues.

Beds
At Hotel Minas Gerais, guests had varying experiences with the beds provided. Many reviews highlight the comfort and cleanliness of the beds, often described as very comfortable or super comfortable. The king-size beds received notable praise for their size and added comfort, often paired with quality bed linens and excellent pillows. Guests repeatedly emphasized the cleanliness with frequent mentions of clean bed linens and neat and tidy beds.

Despite the overall positive feedback, some guests experienced issues. There were mentions of soft mattresses, occasionally leading to discomfort for some, while others found the mattresses old or noisy. Some beds were deemed too narrow with single beds also noted for being noisy. A few rooms had beds that felt cramped due to room size constraints and there were occasional comments about bed linens not being changed regularly or being musty.

Overall, while the majority of guests enjoyed a comfortable sleeping experience, some found room for improvement in terms of bed quality and maintenance.

Cleanliness
Hotel Minas Gerais consistently impresses guests with its high standards of cleanliness and well-maintained facilities. Many have highlighted the spotless condition of the rooms and common areas, describing them as very clean, tidy and inviting. The beds are reported to be comfortable with clean linens and towels provided. The swimming pool area also receives praises for its cleanliness and appealing setup.

The hotel's cleanliness is often described as impeccable with many guests noting the pleasant scent throughout the premises. The cleaning staff is efficient and attentive, ensuring that rooms remain neat and orderly. Even the smallest details, like the cleanliness of the floors and the organization of the space, are well-regarded.

However, there are occasional mentions of minor issues, such as some rooms not being up to par upon check-in, dusty furniture or the need for more thorough bathroom cleaning. Some guests commented on inconsistencies in room cleaning times and the availability of clean blankets. Despite these, the overall feedback is positive with guests appreciating the clean environment and well-kept facilities. The hotel’s cleanliness, in general, seems to contribute significantly to the comfort and satisfaction of its visitors.

Staff
Hotel Minas Gerais boasts commendable service stemming from its highly attentive, friendly and polite staff. Guests frequently highlight the courteous and helpful demeanor of the team, praising their professionalism and readiness to assist. Notable mentions include employees like Bruno, Israel and front desk staff who make significant efforts to ensure a pleasant stay. The hotel also receives accolades for its excellent customer service and the warm reception from housekeeping to management.

Although some reviews indicate areas for improvement in staff training and preparation, the overall sentiment is overwhelmingly positive. Guests appreciate the prompt responsiveness, the willingness to accommodate special requests and the personal touch in interactions with the staff. Whether during check-in or throughout their stay, the hotel team is described as consistently supportive and keen on making every guest feel welcome.

Overall, the combination of friendly, attentive service and excellent reception makes Hotel Minas Gerais a standout choice for visitors.

Wi-Fi
Hotel Minas Gerais offers a range of amenities and services to its guests, but one area that consistently brings up critical feedback is the hotel’s Wi-Fi connectivity. While some guests did mention satisfactory experiences with good internet connections, the majority of reviews highlight significant issues regarding the Wi-Fi service. Common complaints include unstable and intermittent Wi-Fi with repeated instances of the internet disconnecting and fluctuating. Many guests reported that the Wi-Fi signal did not work well or was non-existent, especially in their rooms. There were also mentions of slow internet speeds and difficulties with Wi-Fi stability. Overall, there appears to be a consensus that the hotel could significantly improve its Wi-Fi service to meet guests' expectations.

Gym
Hotel Minas Gerais offers a well-regarded fitness experience, frequently praised for its excellent and well-equipped gym. Guests appreciate the modern, new equipment and describe the facility as complete and functional, ensuring it meets the needs of travelers looking to maintain their exercise routines while away. The gym is highlighted as part of a well-structured leisure area that includes a heated pool and various leisure activities, providing a comfortable and enjoyable environment for all guests. Though there are minor mentions of equipment issues, such as academy bikes not working properly and a need for more machines, overall feedback indicates that the fitness area is very good and contributes positively to the hotel's appeal. The cleanliness of the gym also receives commendation, aligning with the overall high standards of the hotel's amenities, which have left many guests eager to return.

Pool
Hotel Minas Gerais truly stands out for its exceptional pool facilities. The hotel features an impressive array of pools, including both outdoor and indoor options that are praised for their cleanliness and spaciousness. Guests consistently comment on the beautiful pool areas, highlighting the luxurious and well-maintained outdoor leisure space. There are clean, heated pools that delight visitors, especially during colder periods with some noting the heated indoor pool as particularly enjoyable.

Families with children find the pool area especially appealing with kids enjoying the water slide and the designated kids' pool. The outdoor pool, often described as wonderful and fantastic, is noted for its natural water and pleasant ambiance. Despite some remarks about the pool water being cold at times or the need for more frequent cleaning, the positive feedback far outweighs the negatives.

Moreover, the hotel offers additional amenities near the pool areas, such as a game room, a bar and a relaxation zone with a spa and sauna, enhancing the overall experience. Guests appreciate the well-structured leisure facilities, which include a gym and a sports court, although a few mentioned that the court needed some maintenance.

Overall, the combination of heated and outdoor pools, combined with the accompanying amenities, makes Hotel Minas Gerais a top choice for travelers seeking both relaxation and family-friendly fun.

Parking
Hotel Minas Gerais offers parking, but it has garnered mixed reviews from guests. Many appreciated the convenience and security of having parking connected to the hotel with some highlighting that it was practical and good, even accommodating larger vehicles like trucks. However, several issues stood out that prompted suggestions for improvement.

One of the most frequent complaints revolves around the high cost of parking with multiple guests describing it as expensive and feeling that it should be included in the hotel’s daily rate. Guests expressed frustration with the additional fees ranging from 25 to 35 reais per day, noting it was an unwelcome extra cost, particularly because it wasn’t clearly communicated beforehand. This lack of upfront information about parking fees was another common concern.

The parking area also received criticism for its limited size and capacity, often being described as small, tight and frequently full. Some guests mentioned having to leave their cars on the street or deal with the inconvenience of rotating parking spaces. The gate mechanism for the parking lot also caused issues with one guest reporting that it closed on their car.

Overall, while the hotel provides practical and secure parking, it is not complimentary and the additional cost is seen as a drawback by many guests. Enhancing transparency about parking fees and expanding the parking facility could significantly improve guest satisfaction.

Family
Hotel Minas Gerais stands out as an exceptional destination for families, providing a safe and pleasant environment that caters specifically to children and parents. The hotel features a variety of amenities designed to entertain and comfort young guests, including a fantastic children's area, playground and safe, well-maintained pools. Families appreciate the hotel's excellent location, which adds convenience to their stay and the overall family-friendly atmosphere. With large, comfortable rooms that ensure privacy and accommodate families of up to five members, the hotel meets the needs of both parents and children. The leisure areas are extensive, offering numerous options for family activities indoors and outdoors. The hotel is highly recommended for families looking for a relaxing and enjoyable getaway, thanks to its focus on family entertainment and well-rounded amenities.

4 Star
Hotel Minas Gerais impresses guests with its combination of historical charm and modern comfort. The building is noted for its stylish historical value, contributing to an overall beautiful and comfortable ambiance. Visitors consistently highlight the excellent cost-benefit ratio, finding the facilities and amenities to meet their expectations for a four-star hotel. Cleanliness is maintained at a high standard and the hotel stands up well to its four-star rating, particularly in the context of other options available in Poços. Guests often describe the amenities as amazing and give high recommendations for this retreat.

Business
Hotel Minas Gerais caters well to both work and leisure moments, offering a satisfactory experience for business travelers. It stands out as being better than traditional hotel chains at the business level and is well-prepared for business trips. The venue is particularly good for corporate meetings and business seminars, making it a solid choice for professional gatherings. However, there are some areas for improvement, such as the need for better wireless connectivity and a more efficient check-in process. Additionally, the room service has a very limited schedule and the meal menu is not extensive. Lacking staff and limited wifi are also mentioned concerns. Despite these issues, the overall experience remains positive for those combining work and leisure.

Heated Pool
Hotel Minas Gerais features a highly praised heated pool that guests frequently commend for its warmth and pleasant experience. The pool, both indoor and outdoor, provides a cozy ambiance, making it an enjoyable spot regardless of the weather. Many reviews highlight the pool's ideal temperature, contributing to a delightful swimming experience. Guests particularly appreciate the combination of the heated pool with additional amenities like the jacuzzi and sauna, enhancing the overall relaxation experience. While a few noted instances of the pool being lukewarm or not quite warm enough, the majority find it well-heated and perfect for unwinding. The heated pool also serves as an appealing feature for special stays, such as honeymoons, ensuring a romantic and comfortable environment. Overall, the heated pool at Hotel Minas Gerais stands out as a favored feature, contributing significantly to the guests' positive experiences.

Outdoor Pool
Guests at Hotel Minas Gerais frequently praise the outdoor pools. Many appreciate the excellent heating of the pools, especially highlighting the largest one. Comments indicate that the pool facilities are clean, naturally warm and readily accessible, adding to the overall pleasant experience. The thermal pool is another feature that receives positive attention. Although one review mentioned the outdoor pool being very cold, most feedback emphasizes the benefits of the naturally welcoming and heated outdoor pool options.

Indoor Pool
Hotel Minas Gerais offers a cozy and delightful heated indoor pool, frequently praised for its comfort and enjoyment. Operating until 8:30 p.m., the pool accommodates a range of activities and provides guests with a pleasant experience. Although some mention its size as smaller, the pool's warmth and accompanying jacuzzi make up for it, ensuring a very good and enjoyable stay. Additionally, the heated and air-conditioned environment further enhances overall satisfaction.


Yes, Hotel Minas Gerais has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide, Outdoor Pool.

No, a spa isn't available at Hotel Minas Gerais.

No, Hotel Minas Gerais doesn't allow dogs.

Yes, parking facilities are available at Hotel Minas Gerais.

Yes, Hotel Minas Gerais has a gym.

Location Show Map
More Options
  • Hotel in Pocos de Caldas

  • 8.7 Very Good

  • From $40

  • Hotel in Pocos de Caldas

  • 8.7 Very Good

  • From $34

  • Hotel in Pocos de Caldas

  • 8.2 Very Good

  • From $129

  • Hotel in Pocos de Caldas

  • 8.3 Very Good

  • From $35



6,892,075

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ