Hotel Piatra Mare
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Piatra Mare in Poiana Brașov enjoys a prime location that frequently earns high praise from guests. Nestled amidst picturesque mountains, ski slopes and forests, the hotel offers stunning views, especially from rooms facing Postavaru Mountain. Its central position ensures easy access to local attractions, ski lifts and equipment rentals with ample parking making it convenient for exploration.
The breakfast at Hotel Piatra Mare is generally appreciated for its variety, freshness and richness, offered in a Swedish buffet style that caters to diverse diets, including vegetarian and vegan options. Guests often commend the quality of the coffee and cappuccino. While some guests suggest more variety and improvement in certain areas, the overall experience is positive, complemented by friendly staff and beautiful views during the meal.
Dinner experiences at the hotel receive mixed reviews. Guests enjoy the taste and generous portions of some dishes and breakfast remains a standout. However, issues such as menu diversity, high prices and long waiting times are frequently mentioned. Improvements in organization and staffing within the restaurant are suggested to enhance dining experiences further.
The rooms are appreciated for their spaciousness, cleanliness and beautiful views, particularly of the ski area and surrounding mountains. However, the need for renovation is evident with outdated furniture, musty odors and visible signs of wear detracting from the overall experience. Issues with room temperature control, small amenities and noise also arise, but the friendliness of the staff and overall cleanliness often leave guests satisfied.
Cleanliness at the hotel receives mixed reviews. Most guests praise the spotless rooms, bathrooms, clean pools and overall environment, supported by a courteous and responsive staff. However, some critiques mention superficial cleaning, outdated furniture and occasional lapses in housekeeping, suggesting room for improvement to meet four-star hotel standards.
The hotel staff is highly regarded for their friendliness, professionalism and promptness. From the reception to the restaurant and spa personnel, the staff contributes significantly to a welcoming experience. Although few guests faced minor inefficiency or language barrier issues, the overwhelming sentiment is positive with the staff ensuring an enjoyable stay.
The free Wi-Fi service, however, receives lukewarm feedback. While some areas have adequate connectivity, many guests report weak, unstable or non-existent signals, especially in rooms. Despite these challenges, the hotel's other amenities often compensate for this shortcoming.
The spa at Hotel Piatra Mare is a standout feature with its well-maintained facilities, including a large swimming pool, saunas and gym. Guests appreciate the cleanliness, modern furnishings and friendly staff, making it one of the best spa experiences in Romania. Minor suggestions for improvement include better massage availability and addressing the absence of a jacuzzi.
The gym is seen as functional and well-equipped, albeit small and with some outdated equipment. The knowledgeable staff and positive overall experience within the spa area make up for its minor shortcomings.
The hotel's swimming pool is consistently praised for its size, cleanliness and family-friendly environment. It provides ample space for various swimming activities, although guests frequently note that the water temperature is on the colder side.
Parking at the hotel is generally convenient with ample and spacious free parking options, including private parking and EV charging stations. While a few guests faced difficulties finding spaces during peak times, the overall sentiment is positive, appreciating the practicality and maintenance of the parking facilities.
Overall, Hotel Piatra Mare stands out for its beautiful location, friendly staff, excellent spa and pool facilities and good breakfast offerings. Addressing areas for improvement, particularly in room renovations, dining experience and Wi-Fi connectivity, can significantly enhance the overall guest experience.
Categories
The breakfast at Hotel Piatra Mare is generally appreciated for its variety, freshness and richness, offered in a Swedish buffet style that caters to diverse diets, including vegetarian and vegan options. Guests often commend the quality of the coffee and cappuccino. While some guests suggest more variety and improvement in certain areas, the overall experience is positive, complemented by friendly staff and beautiful views during the meal.
Dinner experiences at the hotel receive mixed reviews. Guests enjoy the taste and generous portions of some dishes and breakfast remains a standout. However, issues such as menu diversity, high prices and long waiting times are frequently mentioned. Improvements in organization and staffing within the restaurant are suggested to enhance dining experiences further.
The rooms are appreciated for their spaciousness, cleanliness and beautiful views, particularly of the ski area and surrounding mountains. However, the need for renovation is evident with outdated furniture, musty odors and visible signs of wear detracting from the overall experience. Issues with room temperature control, small amenities and noise also arise, but the friendliness of the staff and overall cleanliness often leave guests satisfied.
Cleanliness at the hotel receives mixed reviews. Most guests praise the spotless rooms, bathrooms, clean pools and overall environment, supported by a courteous and responsive staff. However, some critiques mention superficial cleaning, outdated furniture and occasional lapses in housekeeping, suggesting room for improvement to meet four-star hotel standards.
The hotel staff is highly regarded for their friendliness, professionalism and promptness. From the reception to the restaurant and spa personnel, the staff contributes significantly to a welcoming experience. Although few guests faced minor inefficiency or language barrier issues, the overwhelming sentiment is positive with the staff ensuring an enjoyable stay.
The free Wi-Fi service, however, receives lukewarm feedback. While some areas have adequate connectivity, many guests report weak, unstable or non-existent signals, especially in rooms. Despite these challenges, the hotel's other amenities often compensate for this shortcoming.
The spa at Hotel Piatra Mare is a standout feature with its well-maintained facilities, including a large swimming pool, saunas and gym. Guests appreciate the cleanliness, modern furnishings and friendly staff, making it one of the best spa experiences in Romania. Minor suggestions for improvement include better massage availability and addressing the absence of a jacuzzi.
The gym is seen as functional and well-equipped, albeit small and with some outdated equipment. The knowledgeable staff and positive overall experience within the spa area make up for its minor shortcomings.
The hotel's swimming pool is consistently praised for its size, cleanliness and family-friendly environment. It provides ample space for various swimming activities, although guests frequently note that the water temperature is on the colder side.
Parking at the hotel is generally convenient with ample and spacious free parking options, including private parking and EV charging stations. While a few guests faced difficulties finding spaces during peak times, the overall sentiment is positive, appreciating the practicality and maintenance of the parking facilities.
Overall, Hotel Piatra Mare stands out for its beautiful location, friendly staff, excellent spa and pool facilities and good breakfast offerings. Addressing areas for improvement, particularly in room renovations, dining experience and Wi-Fi connectivity, can significantly enhance the overall guest experience.
Family Friendly Hotel
Located in Poiana Brasov, this hotel is close to ski facilities. This makes it suitable for families interested in winter sports.
Hotel with Swimming Pool
Located in Poiana Brasov, this hotel features a spa area with an indoor pool, a gym, a sauna, a salt cave and a hot tub.
Heated Pool Indoor Pool
Hotel with Parking
Hotel Piatra Mare offers parking and is situated in Poiana Brasov. The hotel is well-suited for those interested in ski activities.
EV charging stations
4-Star Hotel
Located in the Poiana Brasov ski resort, Hotel Piatra Mare offers rooms with free Wi-Fi and private balconies. Its location and amenities provide a comfortable stay for guests.
Hotel with Indoor Pool
This hotel features the largest indoor hotel pool in Romania, measuring 33x15 meters with depths between 1.5 and 2.6 meters and a temperature of 28-30°C. The spa area also includes a sauna and a salt cave.
Hotel with Heated Pool
This hotel features the largest indoor heated pool in a hotel in Romania, measuring 33x15 meters with depths between 1.5 and 2.6 meters and a constant temperature of 28-30 degrees Celsius. It also has a spa area with a sauna, salt cave, and hot tub.
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Gym
Guest Reviews
Hotel Piatra Mare in Poiana Brașov boasts an exceptional location that consistently delights its guests. Nestled in a beautiful area, the hotel offers picturesque and serene surroundings, providing a peaceful retreat with stunning views of the mountains, ski slopes and forests. The hotel's central position in the resort ensures convenient access to local attractions, including a short walk or drive to the ski lifts and slopes. Guests frequently praise the scenic views from their rooms, especially those facing Postavaru Mountain, contributing to an overall atmosphere of relaxation and tranquility.
The location not only affords breathtaking landscapes but also practical amenities. There is ample parking and easy access to the town center, making it convenient for visitors to explore the area. The hotel's proximity to ski equipment rentals and the availability of transportation to the slopes further enhance its appeal for those keen on winter sports.
In addition to its prime position, the hotel offers excellent facilities such as a large and well-maintained swimming pool, a spa area and clean, spacious rooms. Whether visiting for the pool, the panoramic views or simply the calming ambiance, Hotel Piatra Mare stands out as a well-located and inviting destination in Poiana Brașov.
Hotel Piatra Mare offers a breakfast experience that is generally well-regarded by guests for its variety, richness and taste. Many visitors have praised the breakfast as rich, diverse, fresh and very good. Highlights include the Swedish buffet style, ensuring plenty of options for all tastes, including vegetarians and vegans. The quality of the coffee and cappuccino frequently stands out, adding to the breakfast's appeal.
While the majority of feedback is positive, some guests noted areas for improvement. There are mentions of the breakfast lacking in variety and repeating daily. A few reviews pointed out that certain items, such as seasonal fruits, could enhance the selection. A handful of guests felt that the breakfast did not entirely meet the expectations for a 4-star hotel, noting some instances of poor quality and limited options.
Despite these critiques, the overall consensus emphasizes a satisfying morning meal with ample choices and the friendly staff contribute positively to the breakfast experience. The breakfast setting, often coupled with beautiful views and a relaxing atmosphere, rounds out a generally pleasant start to the day at Hotel Piatra Mare.
The dining experience at Hotel Piatra Mare presents a mixed bag according to guest reviews. On the positive side, several guests praised the food for its taste and quality, noting that certain dishes were particularly tasty and the portions generous. Additionally, breakfast appeared to be a highlight with many enjoying the morning meal. The restaurant itself presented a pleasant ambiance with a splendid view, thus contributing positively to the overall dining experience.
However, there were significant areas for improvement. Many guests felt that the menu lacked diversity and suggested that it be modified and expanded. The high prices were another common point of contention, often seen as not matching the quality and portions offered. Waiting times were frequently criticized with instances of cold food and long delays being mentioned. The organization within the restaurant also appeared to fall short with issues such as improperly trained staff and slow service negatively impacting the dining experience.
Overall, while there are some highlights in the culinary offerings at Hotel Piatra Mare, there is substantial room for enhancement, especially in terms of menu variety, price justification and service efficiency.
Visitors to Hotel Piatra Mare generally appreciate the spacious and clean rooms, often highlighting beautiful views of the ski area and surrounding mountains from their terraces. The accommodation frequently receives praise for its cleanliness and good conditions with many guests finding their stays comfortable. Larger rooms are particularly noted for their space and comfort, making them appropriate for families and groups.
However, several aspects of the rooms noticeably detract from the overall experience. Many guests report that the rooms are outdated and in need of renovation with old and worn furniture, musty odors and visible signs of wear and tear such as dampness and stained carpets. Insufficient room amenities, such as the absence of minibars, small televisions and lack of air conditioning, were also mentioned. Problems like broken showers, poor toilet hygiene and lack of proper maintenance indicate a need for serious refurbishment.
Guests mentioned specific issues with room temperature control, often finding rooms too cold or drafty at night due to poorly fitting balcony doors. Noise from nearby locations or poor soundproofing also seems to be a recurring issue.
Despite these drawbacks, the friendliness of the staff, the warm and pleasant ambiance in some rooms and the facility's overall cleanliness often leave guests satisfied. If the hotel addresses its maintenance and modernization issues, it has the potential to significantly enhance the guest experience given its excellent location and amenities.
At Hotel Piatra Mare, guests have experienced a mixed bag when it comes to the bed situation, but overall, the feedback has leaned towards the positive. Rooms often feature large, double beds that several guests have described as very comfortable with quality mattresses contributing to a good night's sleep. The cleanliness of the bedding also received positive mentions with clean and white sheets enhancing the cozy experience.
While many guests appreciated the comfortable and sizeable beds, there were occasional issues reported. Some rooms featured two single beds pushed together instead of a proper double bed, causing discomfort for a few visitors. Certain beds were labeled as hard or uncomfortable and there were instances of old or worn-out mattresses making sleep less restful. A few visitors also noted issues with beds creaking or being broken, which affected their sleep quality.
Despite these occasional setbacks, the majority of reviews praise the beds for being comfortable with many guests emphasizing how restful their sleep was on the provided mattresses. Larger rooms with huge beds also add to the comfort, making it a pleasant stay for families. Overall, while improvements can be made, Hotel Piatra Mare provides generally comfortable sleeping arrangements, making it a viable choice for travelers seeking relaxation.
Hotel Piatra Mare receives mixed feedback about its cleanliness with most guests praising the spotless state of the rooms and bathrooms. The hotel consistently provides clean towels and maintains a clean overall environment. The spacious rooms, clean pool and impeccable bedding also garner positive remarks. Guests note the courteous and responsive staff as a highlight, contributing to a positive experience. However, there are numerous criticisms with some visitors highlighting superficial cleaning, outdated furniture and occasional lapses in housekeeping services, particularly in bathrooms. Issues such as dust, mold and unpleasant odors in rooms and common areas are noted, detracting from the overall experience. While some travelers are impressed by the high standards of cleanliness, others believe improvement is needed to meet the expectations of a four-star hotel.
Hotel Piatra Mare boasts a dedicated and exceptionally friendly staff, making it a welcoming destination for travelers. Guests consistently praise the friendliness, professionalism and promptness of the team, from the reception desk to the restaurant personnel. The front desk staff, in particular, are noted for their attentiveness and willingness to meet guests' needs, ensuring a smooth and pleasant check-in process.
Restaurant staff are described as very prompt and courteous with some standout individuals who go out of their way to enhance the dining experience. The hotel’s spa staff also receive high marks for their kindness and professionalism, adding to the hotel’s overall appeal.
While the majority of guests highlight the staff's exemplary service and accommodating attitudes, there are instances where the staff are perceived as overwhelmed or less efficient, particularly during peak times. A few guests mentioned language barriers and occasional lapses in attention, but these seem to be exceptions rather than the norm.
Overall, the hotel's staff stands out for their friendly demeanor, helpfulness and dedication to making each guest's stay enjoyable. From the housekeeping team to the bartenders, the staff’s positive attitude and commitment to service leave a lasting impression on visitors to Hotel Piatra Mare.
Hotel Piatra Mare offers a comfortable stay with some notable aspects to consider about its Wi-Fi service. While the hotel's stunning mountain views can be a significant draw for guests, especially for those who prioritize the scenic surroundings over internet access, the Wi-Fi network has received mixed feedback. Some guests mentioned that the Wi-Fi was adequate or even very good in certain areas, potentially meeting basic browsing needs.
However, there have been frequent reports of weak, unstable or non-existent Wi-Fi in the rooms. Guests often struggled with a poor signal, slow connections and interruptions. A few reviewers pointed out that the Wi-Fi service fell short of expectations, particularly when trying to access it from their rooms or specific floors of the hotel.
For travelers who require robust internet connectivity during their stay, it might be beneficial to inquire about the best spots within the hotel for a reliable connection or perhaps consider alternative arrangements. Despite the Wi-Fi challenges, the hotel's beautiful location and additional amenities may still make it a worthwhile choice for a relaxing getaway.
The spa at Hotel Piatra Mare stands out as a remarkable feature, receiving widespread acclaim for its expansive, well-maintained facilities and inviting atmosphere. Guests repeatedly highlight the spacious and diverse range of amenities, including the large swimming pool, saunas, salt room and gym, making it one of the best spas in Romania. The cleanliness and promptness of the spa services are often praised, along with the attentive and friendly staff who contribute to a comfortable and relaxing experience.
Visitors appreciate the modern and luxurious furnishings that enhance the spa area’s appeal, describing it as beautiful, relaxing and even enchanting. The well-organized and clean environment, along with practical features like sufficient parking and easy access, further add to the positive reviews. Guests also note the spa center’s professional and diverse offerings, from massages to a variety of sauna options, despite a few mentions of improvements needed in terms of massage availability and jacuzzi absence.
Overall, the spa area at Hotel Piatra Mare comes highly recommended, providing an extraordinary retreat with high-quality services that elevate the overall guest experience.
Hotel Piatra Mare offers a fitness area that garners mixed reactions from its guests. While there is a spacious gym that is quite well-equipped, some guests mention that the gym is small with outdated equipment. Despite these comments, the gym remains functional and serves its purpose for many visitors. Guests appreciate the knowledgeable staff, who are well-versed in exercises and can provide helpful advice. Some reviews highlight that the gym, part of the larger spa area, contributes to an overall positive experience, even though there are suggestions for minor improvements. Overall, the gym at Hotel Piatra Mare is seen as a solid, albeit slightly aged, facility that adds value to the hotel's offerings.
Hotel Piatra Mare boasts a standout feature in its large, well-attended swimming pool, which has received numerous positive remarks from guests. Descriptions such as "very generous," "big," and "spacious" frequently surface in reviews, highlighting the ample space that the pool provides for both children and adults. It is also noted for its cleanliness with several guests appreciating a well-maintained environment and clean water. The pool's size and cleanliness make it ideal for families and a suitable venue for various swimming activities without the concern of overcrowding.
However, reviews consistently point out that the pool water tends to be on the colder side. This recurring comment indicates that, despite the pool's many attributes, the temperature can be a drawback, particularly for those who prefer warmer waters. Some guests mentioned that the pool is heated, though it appears this might not be consistent across all experiences.
The pool area includes additional amenities such as a bar and showers, though some reviews suggest that these facilities may not always meet expectations with occasional comments about the bar being closed and minor maintenance issues.
Overall, the hotel’s pool is praised for its size, cleanliness and the family-friendly environment it provides. While the cooler water temperature may not suit everyone's preference, the pool remains a key attraction that many guests find enjoyable and satisfactory.
Hotel Piatra Mare offers an array of convenient parking options for its guests, which is predominantly positive. The hotel boasts ample, spacious and free parking spaces. Despite the hotel's high capacity, guests generally find the parking area sufficient and well-maintained with snow removal services ensuring it remains accessible during winter. The availability of private parking and EV charging stations is also a considerable perk.
However, it is advisable to confirm parking spots in advance, particularly during peak times, as some guests have faced difficulties finding spaces in the evenings or spent considerable time waiting. A few instances were noted where gasoline cars occupied EV charging spots and occasionally guests had to park across the street due to limited availability. Despite these occasional issues, the overall feedback highlights the practicality and sufficiency of the hotel's parking facilities, ensuring a largely convenient experience for visitors arriving by car.
Hotel Piatra Mare offers some parking options, but customers have noted that the promise of electric vehicle (EV) charging is inconsistent. While some guests appreciated the availability of free EV charging on-site and nearby, others found these spaces often occupied by gasoline or diesel cars. There are also several mentions of electrical vehicle charging being unavailable entirely. Although the location and reception area hold good potential, guests highlighted a significant lack of EV infrastructure, indicating an area in need of improvement for electric vehicle drivers.
Hotel Piatra Mare seems to be an excellent choice for families seeking a comfortable and engaging stay for both adults and children. Guests appreciate the family-friendly atmosphere, mentioning spacious family rooms that are clean and well-maintained. The staff receives praise for their friendliness and prompt responses to inquiries, making the stay feel welcoming and smooth.
A standout feature is the large pool, which is suitable for all ages, providing ample space and depth for children to enjoy while parents relax. Although there have been mentions of some unsupervised children causing minor disturbances, most reviews highlight the positive aspects of kids playing and having fun in the hotel's facilities.
Additionally, the hotel offers family-oriented amenities such as cribs for younger children and safe, comfortable beds that ensure everyone gets a good night's sleep. While a few guests noted the absence of high chairs and extra beds for children, these minor setbacks did not overshadow the overall positive experience.
Parents value the prime location of Hotel Piatra Mare, especially for family ski trips, as it allows for easy access to skiing activities and other local attractions. The presence of clear signage and a notable location further adds to the convenience for families exploring the area.
In summary, Hotel Piatra Mare provides a variety of activities and facilities that make it an ideal resort for family vacations. Despite some minor issues, the combination of a welcoming environment, family-friendly amenities and a great location make it a worthwhile destination for families with children of all ages.
Hotel Piatra Mare, advertised as a four-star hotel, has received mixed reviews regarding its facilities and services. Guests have praised the hotel's wellness center and spacious pool, referring to it as a positive aspect of the experience. Room cleanliness has also been noted positively.
However, there seems to be a recurring theme in the feedback about the hotel not meeting typical four-star standards. Many guests feel the hotel deserves a three-star rating at best with some going so far as to say it barely merits two stars. Common concerns highlight outdated furniture and bathrooms, inadequate room amenities such as the absence of coffee or tea and a disappointing breakfast offering. The game room and jacuzzi were reported to be non-functional during some stays and the cold pool temperature was frequently mentioned as a downside.
The hotel's pricing is often criticized as being too high given the lower-than-expected standards, leaving some guests questioning the four-star rating. Comments about the restaurant and overall service quality further support the sentiment that Hotel Piatra Mare falls short of its four-star claim. The general consensus suggests that while the hotel has some positive attributes, it requires significant improvements to justify its current star rating.
Hotel Piatra Mare boasts a heated indoor pool that generally impresses its guests with warm, clean water. Many reviewers appreciated the temperature of the pool, describing it as very warm and perfect for a relaxing swim. The pool's cleanliness also received positive remarks, highlighting the overall pleasant experience.
However, some guests expressed concerns about the pool water being a bit too cold at times, suggesting that it could benefit from being a few degrees warmer. These mixed experiences indicate that while the heated pool is a popular feature, its temperature consistency could be improved for optimal enjoyment.
Overall, the heated pool at Hotel Piatra Mare is a well-received amenity, praised for its warmth and cleanliness, though with room for slight adjustments in temperature maintenance.
Hotel Piatra Mare’s indoor pool consistently impresses guests with its size and cleanliness. Often described as the largest indoor pool many have ever seen, it offers ample space for relaxation and swimming. Guests frequently note that the pool area itself is well-maintained and inviting, adding to the overall positive experience.
However, some reviews highlight that the water temperature can be on the colder side, which may detract from the comfort for some visitors. The pool also lacks additional features like jets or a whirlpool, which some guests might expect for added luxury. Despite these minor drawbacks, the indoor pool remains a significant draw for the hotel, providing a satisfactory and pleasant experience for most guests. The presence of amenities like a bar near the pool and the connection with the hotel's sauna and steam bath enhances the attractiveness of the pool area.
Cleanliness and spaciousness are recurring themes in guest feedback, further consolidating the pool's reputation as a top feature of Hotel Piatra Mare. While the cold water is a common note of critique, the pool's size and upkeep make it worth a visit.
Hotel Piatra Mare is highly regarded as a suitable destination for honeymooners, offering a picturesque location that enhances the romantic experience. Guests appreciate it as a good spot for both honeymooners and newlyweds with specific references to it being ideal for honeymoon stays. While it excels in offering a true vacation experience with breathtaking views and a diversified breakfast, the hotel does have some minor issues such as non-functional laundry rooms and occasional noise from kids in camp activities. Despite these small drawbacks, it remains a favored choice for those celebrating their new life together.
Hotel Piatra Mare emerges as a perfect destination for romantic getaways, offering an ideal setting for couples seeking relaxation and a dreamy escape. Nestled in a very beautiful area with captivating mountain views, the hotel stands out as a true vacation spot for those looking to unwind and spend quality time together. Renowned as a great spot for dates and weekend getaways, it provides a serene and romantic atmosphere, making it a favored choice for couples. The location's natural beauty and tranquil surroundings significantly enhance the romantic experience, establishing Hotel Piatra Mare as a premier choice for romantic stays.
Location Show Map
Location
The location not only affords breathtaking landscapes but also practical amenities. There is ample parking and easy access to the town center, making it convenient for visitors to explore the area. The hotel's proximity to ski equipment rentals and the availability of transportation to the slopes further enhance its appeal for those keen on winter sports.
In addition to its prime position, the hotel offers excellent facilities such as a large and well-maintained swimming pool, a spa area and clean, spacious rooms. Whether visiting for the pool, the panoramic views or simply the calming ambiance, Hotel Piatra Mare stands out as a well-located and inviting destination in Poiana Brașov.
Breakfast
While the majority of feedback is positive, some guests noted areas for improvement. There are mentions of the breakfast lacking in variety and repeating daily. A few reviews pointed out that certain items, such as seasonal fruits, could enhance the selection. A handful of guests felt that the breakfast did not entirely meet the expectations for a 4-star hotel, noting some instances of poor quality and limited options.
Despite these critiques, the overall consensus emphasizes a satisfying morning meal with ample choices and the friendly staff contribute positively to the breakfast experience. The breakfast setting, often coupled with beautiful views and a relaxing atmosphere, rounds out a generally pleasant start to the day at Hotel Piatra Mare.
Dinner
However, there were significant areas for improvement. Many guests felt that the menu lacked diversity and suggested that it be modified and expanded. The high prices were another common point of contention, often seen as not matching the quality and portions offered. Waiting times were frequently criticized with instances of cold food and long delays being mentioned. The organization within the restaurant also appeared to fall short with issues such as improperly trained staff and slow service negatively impacting the dining experience.
Overall, while there are some highlights in the culinary offerings at Hotel Piatra Mare, there is substantial room for enhancement, especially in terms of menu variety, price justification and service efficiency.
Rooms
However, several aspects of the rooms noticeably detract from the overall experience. Many guests report that the rooms are outdated and in need of renovation with old and worn furniture, musty odors and visible signs of wear and tear such as dampness and stained carpets. Insufficient room amenities, such as the absence of minibars, small televisions and lack of air conditioning, were also mentioned. Problems like broken showers, poor toilet hygiene and lack of proper maintenance indicate a need for serious refurbishment.
Guests mentioned specific issues with room temperature control, often finding rooms too cold or drafty at night due to poorly fitting balcony doors. Noise from nearby locations or poor soundproofing also seems to be a recurring issue.
Despite these drawbacks, the friendliness of the staff, the warm and pleasant ambiance in some rooms and the facility's overall cleanliness often leave guests satisfied. If the hotel addresses its maintenance and modernization issues, it has the potential to significantly enhance the guest experience given its excellent location and amenities.
Beds
While many guests appreciated the comfortable and sizeable beds, there were occasional issues reported. Some rooms featured two single beds pushed together instead of a proper double bed, causing discomfort for a few visitors. Certain beds were labeled as hard or uncomfortable and there were instances of old or worn-out mattresses making sleep less restful. A few visitors also noted issues with beds creaking or being broken, which affected their sleep quality.
Despite these occasional setbacks, the majority of reviews praise the beds for being comfortable with many guests emphasizing how restful their sleep was on the provided mattresses. Larger rooms with huge beds also add to the comfort, making it a pleasant stay for families. Overall, while improvements can be made, Hotel Piatra Mare provides generally comfortable sleeping arrangements, making it a viable choice for travelers seeking relaxation.
Cleanliness
Staff
Restaurant staff are described as very prompt and courteous with some standout individuals who go out of their way to enhance the dining experience. The hotel’s spa staff also receive high marks for their kindness and professionalism, adding to the hotel’s overall appeal.
While the majority of guests highlight the staff's exemplary service and accommodating attitudes, there are instances where the staff are perceived as overwhelmed or less efficient, particularly during peak times. A few guests mentioned language barriers and occasional lapses in attention, but these seem to be exceptions rather than the norm.
Overall, the hotel's staff stands out for their friendly demeanor, helpfulness and dedication to making each guest's stay enjoyable. From the housekeeping team to the bartenders, the staff’s positive attitude and commitment to service leave a lasting impression on visitors to Hotel Piatra Mare.
Wi-Fi
However, there have been frequent reports of weak, unstable or non-existent Wi-Fi in the rooms. Guests often struggled with a poor signal, slow connections and interruptions. A few reviewers pointed out that the Wi-Fi service fell short of expectations, particularly when trying to access it from their rooms or specific floors of the hotel.
For travelers who require robust internet connectivity during their stay, it might be beneficial to inquire about the best spots within the hotel for a reliable connection or perhaps consider alternative arrangements. Despite the Wi-Fi challenges, the hotel's beautiful location and additional amenities may still make it a worthwhile choice for a relaxing getaway.
Spa
Visitors appreciate the modern and luxurious furnishings that enhance the spa area’s appeal, describing it as beautiful, relaxing and even enchanting. The well-organized and clean environment, along with practical features like sufficient parking and easy access, further add to the positive reviews. Guests also note the spa center’s professional and diverse offerings, from massages to a variety of sauna options, despite a few mentions of improvements needed in terms of massage availability and jacuzzi absence.
Overall, the spa area at Hotel Piatra Mare comes highly recommended, providing an extraordinary retreat with high-quality services that elevate the overall guest experience.
Gym
Pool
However, reviews consistently point out that the pool water tends to be on the colder side. This recurring comment indicates that, despite the pool's many attributes, the temperature can be a drawback, particularly for those who prefer warmer waters. Some guests mentioned that the pool is heated, though it appears this might not be consistent across all experiences.
The pool area includes additional amenities such as a bar and showers, though some reviews suggest that these facilities may not always meet expectations with occasional comments about the bar being closed and minor maintenance issues.
Overall, the hotel’s pool is praised for its size, cleanliness and the family-friendly environment it provides. While the cooler water temperature may not suit everyone's preference, the pool remains a key attraction that many guests find enjoyable and satisfactory.
Parking
However, it is advisable to confirm parking spots in advance, particularly during peak times, as some guests have faced difficulties finding spaces in the evenings or spent considerable time waiting. A few instances were noted where gasoline cars occupied EV charging spots and occasionally guests had to park across the street due to limited availability. Despite these occasional issues, the overall feedback highlights the practicality and sufficiency of the hotel's parking facilities, ensuring a largely convenient experience for visitors arriving by car.
EV charging stations
Family
A standout feature is the large pool, which is suitable for all ages, providing ample space and depth for children to enjoy while parents relax. Although there have been mentions of some unsupervised children causing minor disturbances, most reviews highlight the positive aspects of kids playing and having fun in the hotel's facilities.
Additionally, the hotel offers family-oriented amenities such as cribs for younger children and safe, comfortable beds that ensure everyone gets a good night's sleep. While a few guests noted the absence of high chairs and extra beds for children, these minor setbacks did not overshadow the overall positive experience.
Parents value the prime location of Hotel Piatra Mare, especially for family ski trips, as it allows for easy access to skiing activities and other local attractions. The presence of clear signage and a notable location further adds to the convenience for families exploring the area.
In summary, Hotel Piatra Mare provides a variety of activities and facilities that make it an ideal resort for family vacations. Despite some minor issues, the combination of a welcoming environment, family-friendly amenities and a great location make it a worthwhile destination for families with children of all ages.
4 Star
However, there seems to be a recurring theme in the feedback about the hotel not meeting typical four-star standards. Many guests feel the hotel deserves a three-star rating at best with some going so far as to say it barely merits two stars. Common concerns highlight outdated furniture and bathrooms, inadequate room amenities such as the absence of coffee or tea and a disappointing breakfast offering. The game room and jacuzzi were reported to be non-functional during some stays and the cold pool temperature was frequently mentioned as a downside.
The hotel's pricing is often criticized as being too high given the lower-than-expected standards, leaving some guests questioning the four-star rating. Comments about the restaurant and overall service quality further support the sentiment that Hotel Piatra Mare falls short of its four-star claim. The general consensus suggests that while the hotel has some positive attributes, it requires significant improvements to justify its current star rating.
Heated Pool
However, some guests expressed concerns about the pool water being a bit too cold at times, suggesting that it could benefit from being a few degrees warmer. These mixed experiences indicate that while the heated pool is a popular feature, its temperature consistency could be improved for optimal enjoyment.
Overall, the heated pool at Hotel Piatra Mare is a well-received amenity, praised for its warmth and cleanliness, though with room for slight adjustments in temperature maintenance.
Indoor Pool
However, some reviews highlight that the water temperature can be on the colder side, which may detract from the comfort for some visitors. The pool also lacks additional features like jets or a whirlpool, which some guests might expect for added luxury. Despite these minor drawbacks, the indoor pool remains a significant draw for the hotel, providing a satisfactory and pleasant experience for most guests. The presence of amenities like a bar near the pool and the connection with the hotel's sauna and steam bath enhances the attractiveness of the pool area.
Cleanliness and spaciousness are recurring themes in guest feedback, further consolidating the pool's reputation as a top feature of Hotel Piatra Mare. While the cold water is a common note of critique, the pool's size and upkeep make it worth a visit.
Honeymoon
Romantic
Yes, Hotel Piatra Mare has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Piatra Mare.
No, Hotel Piatra Mare doesn't allow dogs.
Yes, parking facilities are available at Hotel Piatra Mare.
Yes, Hotel Piatra Mare has a gym.
Location Show Map
More Options
