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Summary of reviewsHotel Soimul in Poiana Brasov is well-regarded for its excellent location amidst a serene forest and majestic mountains, offering convenient access to the ski slopes and local attractions. The hotel's tranquil setting provides a peaceful retreat, making it an ideal spot for both relaxation and adventure.
Guests frequently praise the hotel for its clean and tidy rooms with some renovated areas adding a modern touch. The accommodation is valued for its comfort with warm rooms, comfortable beds and spectacular mountain views from the balconies. The daily cleaning and fresh towels are appreciated, though some areas, particularly the bathrooms, could benefit from updates.
The breakfast at Hotel Soimul features a diverse and delicious buffet with fresh, high-quality options, earning high praise from guests. The attentive restaurant staff and clean, pleasant ambiance enhance the dining experience, despite some criticisms of a simplistic dinner menu and high prices.
The hotel's staff receives consistent commendations for their friendliness and helpfulness, contributing significantly to the positive guest experience. The family-friendly atmosphere with amenities like a family fun room and nearby playgrounds, makes it an ideal choice for travelers with children.
However, the Wi-Fi service is noted to be inconsistent with many guests experiencing poor connectivity. Additionally, while many areas meet high cleanliness standards, there are occasional issues with unclean bathrooms and outdated decor.
Overall, Hotel Soimul is a recommended choice for travelers seeking both adventure and tranquility, offering a superb location, comfortable accommodations, friendly service and good value for money. Improvements in Wi-Fi connectivity and some room updates could further enhance the guest experience. Show more
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Categories
Family Friendly Hotel
Cheap Hotel
3-Star Hotel
Room Types
Double Room without BalconyThis double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Twin Room without BalconyThis twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Triple RoomThis triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Double Room Superior with BalconyThis double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Twin Room Superior with BalconyThis twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Guest Reviews
Location
Hotel Soimul boasts a fantastic location, nestled amidst the serene forest and majestic mountains. Guests frequently praise its proximity to both the center of Poiana Brasov and the ski slopes, making it an ideal spot for skiing enthusiasts and sightseers alike. The tranquil setting provides a quiet retreat away from the crowds, perfect for relaxing after a day of exploration.
Many reviewers highlight the clean and tidy rooms with some mentioning renovated areas that add a modern touch to the hotel's cozy charm. The hotel offers great value for money, combining its excellent positioning with amenities like private parking and delicious, varied breakfasts. The friendly and helpful staff consistently receive commendations, enhancing the overall guest experience.
The beautiful mountain views and the fresh, crisp mountain air contribute to the hotel's appeal with many guests appreciating the panoramic vistas from their balconies. The relatively central position also makes it easy to access local attractions and amenities, offering convenient shortcuts to shopping areas and scenic hiking trails nearby.
Overall, Hotel Soimul is well-regarded for its superb location, cleanliness and hospitable environment, making it a recommended choice for travelers seeking both adventure and tranquility in Poiana Brasov.
Breakfast
Hotel Soimul’s breakfast offerings have received largely positive feedback from guests, who appreciate the variety, freshness and quality of the food. Numerous reviews highlight the buffet's diverse selection, which includes scrambled eggs, omelettes, sausages, cabanos, fruit juices and a mix of hot and cold options. Many guests found the breakfast to be delicious, rich and satisfying, noting it exceeded their expectations. High praise is frequently given to the freshness and high quality of the items with some reviews specifically mentioning the excellent coffee served.
A significant number of reviews describe the breakfast as very good or even fabulous, emphasizing the well-made and hearty nature of the meal. Guests also appreciated the clean and pleasant restaurant ambiance and the attentive staff who ensured that nothing was missing from the tables.
While a few comments mentioned that the breakfast was relatively standard or monotonous, the overall sentiment is that the breakfast was very good with plenty of options to satisfy varied tastes. The positive feedback on the breakfast at Hotel Soimul is complemented by mentions of good food at the hotel restaurant and highlights of other amenities like clean rooms, friendly staff and a superb hotel location.
Dinner
Hotel Soimul offers a dining experience with a mix of positive and negative aspects. The hotel restaurant is praised for its exceptionally good and well-cooked food, contributing to a generally positive dining atmosphere. Guests appreciated the live music during dinner on certain evenings, which adds to the enjoyable ambiance. The restaurant is noted to be clean, nicely decorated and staffed with helpful employees, enhancing the dining experience.
However, there are several criticisms to be aware of. The menu is described as simplistic and not diversified with some dishes reportedly prepared quickly and in small portions. The prices at the restaurant are considered high, which might not align with the quality or variety offered. Additionally, there were comments about discrepancies between the menu and the bill and occasional closures of the restaurant itself.
Overall, while the food quality and restaurant atmosphere receive commendations, the limited menu options, high prices and occasional operational inconsistencies may impact the overall dining satisfaction at Hotel Soimul.
Rooms
Hotel Soimul offers a mixed yet predominantly positive experience when it comes to room quality. The rooms are widely praised for being clean, tidy and warm with comfortable beds ensuring a good night's rest. Some guests particularly appreciated the modern and nicely renovated rooms with new furniture. Rooms with balconies provide spectacular views, adding to the overall pleasant ambiance.
Many visitors found the rooms to be spacious and well-appointed with appropriate heating systems for winter. Despite some mentioning the dated decor and old furniture, the majority still found the rooms clean and comfortable. Daily cleaning and the provision of fresh towels were consistent positive notes.
However, some areas require attention. Tiny bathrooms with outdated facilities and occasional issues like wobbly toilets, small shower cabins and the presence of a musty smell were noted by several guests. The bathrooms often seemed in need of renovation to meet modern expectations.
Noise levels were a concern for some, as was the lack of room warmth in a few instances. The cleanliness standards in bathrooms occasionally disappointed a few guests and some rooms lacked essential amenities or required better maintenance.
In essence, while cleanliness and comfort are significantly assured at Hotel Soimul, a few updates and improvements, particularly in the bathroom facilities and room decor, could enhance the overall guest experience.
Beds
Hotel Soimul offers a mixed experience when it comes to its beds, reflecting a range of both positive and negative feedback from guests. On the positive side, a notable number of reviews highlight the comfort of the beds with some guests specifically mentioning comfortable mattresses and a generally good level of comfort suitable for short stays. The rooms are described as clean and soundproof, which helps ensure a restful environment.
However, not all guests found the beds to their liking. Some reported issues with old and worn-out mattresses, uncomfortable or hard beds and even broken or bumpy beds. There were also comments about small beds and inadequate bedding in some rooms, such as the lack of bedsheets. The mattresses sometimes had protruding springs or were too firm, leading to discomfort and poor sleep quality for some visitors. Issues with small, creaky pillows and fleece blankets were also noted.
Overall, while some guests found the beds at Hotel Soimul to be comfortable and adequate, others felt that the hotel could greatly improve by updating its bedding and mattresses. The proximity to the city center and good transportation options are additional perks that might offset these bed-related concerns for some travelers.
Cleanliness
Hotel Soimul offers a mixed bag when it comes to cleanliness with numerous positive remarks that often conflict with less favorable experiences. Guests frequently highlight the very clean and tidy rooms with numerous mentions of clean linens, daily cleaning and well-maintained spaces. Some visitors appreciated the exemplary cleanliness, noting fresh towels, spotlessly clean bathrooms and rooms that smelled good. Additionally, the hotel’s renovated and cozy rooms on some floors add to the overall sense of comfort.
However, the reviews also reveal significant inconsistencies. While some guests praised the daily cleaning efforts and the warm, clean and spacious rooms, others pointed out areas that require substantial improvements. Complaints about unclean bathrooms, stained carpets, dirty walls and even peeling paint have been noted. Some guests faced issues like a lack of cleaning participation, dust and an unpleasant odor in the rooms and bedding.
Despite the cleanliness concerns, the hotel staff received commendations for their friendly and prompt service. However, the general consensus suggests that while many areas meet high cleanliness standards, there's a clear need for consistency and improvement in others.
Staff
Located in an excellent spot, 'Hotel Soimul' boasts not just value for money but a welcoming atmosphere, largely attributed to its friendly and attentive staff. The staff, described as very kind, helpful and extraordinarily kind, receive consistent praise from guests. Despite an isolated mention of an impolite and arrogant receptionist, the overall sentiment towards the hotel's employees remains positive.
Receptionists are highlighted as especially helpful with a pleasant demeanor that makes guests feel welcomed upon arrival. The housekeeping staff's kindness and willingness to help, although sometimes hindered by language barriers, further contribute to the positive experience. Notably, the cooperation and readiness of all employees are appreciated, providing a sense of excellent hospitality throughout the stay.
The friendly atmosphere extends to the restaurant, where the staff’s attentiveness to guest needs and details results in great breakfast experiences, complementing the cleanliness and functionality of the amenities. While there are occasional notes on cleanliness improvement and mismatched room bookings, these do not overshadow the generally positive interactions with the staff.
Overall, 'Hotel Soimul' presents as a well-valued choice for travelers, marked by the warmth, helpfulness and friendliness of its staff, which appears to be the hallmark of guests' experiences at the hotel.
Wi-Fi
Hotel Soimul offers an inconsistent Wi-Fi experience for its guests. While there were occasional instances where guests reported that the Wi-Fi worked well, many others found it to be unreliable or non-existent. The speed was often cited as poor with several reviewers stating that the Wi-Fi was almost useless or did not work properly. Some guests recommended having the Wi-Fi password displayed in rooms for easier access. Limited availability of Wi-Fi was also a common issue, as some reported no Wi-Fi in their rooms at all. Improving the Wi-Fi service could greatly enhance the overall guest experience at Hotel Soimul.
Family
Hotel Soimul stands out as a family-friendly destination, especially for those traveling with children. The hotel features a range of kid-friendly activities including a family fun room and a toy room, ensuring that younger guests have plenty to keep them entertained. The location is another highlight, being close to both the city center and a playground within the hotel garden, making it ideal for families looking to explore the area without straying far from their accommodations.
The skiing experience at Hotel Soimul is particularly praised, described as comfortable and enjoyable with a skiing school available for beginners. Families with children will also appreciate the special services tailored to them, such as an upgrade option for an extra bed or a crib, making the stay even more convenient. The staff is noted for being friendly and helpful, adding to the welcoming atmosphere of the hotel.
Overall, Hotel Soimul is highly recommended for families, offering a friendly, family-oriented environment with amenities and activities designed specifically for children and their parents.
3 Star
Hotel Soimul offers a stay that aligns well with its three-star rating, presenting good quality accommodations suited to this category. Visitors appreciate the good price-quality ratio, especially during the off-season, making it a practical choice for budget-conscious travelers. The facilities and services reflect typical three-star standards, providing reasonable comfort and convenience.
Although it is not a five-star resort, Hotel Soimul holds its own within its category, offering adequate lodging for those seeking a decent yet affordable stay. Some guests noted minor issues, such as a broken minibus service to the slopes, but these do not significantly detract from the overall three-star experience. For those who calibrate their expectations to match the hotel's rating, it proves to be a satisfactory option providing solid value for the money.
No, Hotel Soimul doesn't have any pool.
No, a spa isn't available at Hotel Soimul.
No, Hotel Soimul doesn't allow dogs.
No, parking facilities aren't available at Hotel Soimul.