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Summary of reviewsQuest Sanctuary Lakes stands out as an exceptional destination for travelers seeking comfort, convenience, and tranquility in Melbourne. Nestled in a serene area, the location boasts picturesque views near beautiful lakes and a renowned golf course, making it perfect for relaxation and ideal for events like weddings. Its strategic proximity to the city, Geelong, and local amenities like shops and a sports club enhances its appeal, offering a peaceful retreat with convenient access to various attractions.
The accommodations at Quest Sanctuary Lakes are highly praised for their spaciousness and functionality, featuring clean, comfortable apartments equipped with modern amenities. Although minor issues like slightly dated furnishings and occasional odors were noted, the overwhelming sentiment reflects satisfaction with the immaculate facilities. The comfortable beds and quiet environment further ensure restful nights for guests.
A key highlight of the establishment is its exceptional staff, renowned for their friendliness and professionalism. The reception team consistently goes above and beyond to accommodate guests, enhancing the overall relaxed and welcoming atmosphere. This sterling service, coupled with the property's high standard of cleanliness, underscores the dedication to providing an outstanding guest experience.
The indoor pool, accompanied by spa and sauna facilities, is frequently highlighted as a favorite feature among guests, adding to the relaxing ambiance of the hotel. This blend of excellent amenities ensures a delightful stay, making Quest Sanctuary Lakes a favored choice for those seeking both comfort and accessibility to local conveniences.
The hotel also offers exceptional value for money, with visitors regularly noting its luxurious offerings at affordable rates. The combination of top-notch facilities, spotless accommodations, and outstanding service consistently earns rave reviews. Overall, Quest Sanctuary Lakes emerges as a highly recommended destination for families, couples, and solo travelers seeking a serene and well-maintained venue. Show more
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Categories
Aparthotel with Free Wi-Fi
These serviced apartments offer free Wi-Fi and private balconies. The location next to a golf course provides a relaxing environment. Guests can enjoy reliable internet connectivity in a scenic setting.
Aparthotel with Parking
Quest Sanctuary Lakes offers secure car parking for guests. They also provide complimentary car parking on-site, ensuring parking is hassle-free and easily accessible.
Aparthotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Aparthotel
Aparthotel with Gym
Aparthotel with Tennis Courts
5-Star Aparthotel
Aparthotel with Indoor Pool
Aparthotel with Heated Pool
Room Types
Two-Bedroom ApartmentThis spacious apartment features a fully equipped kitchen, laundry facilities and a large living area with an LCD TV.
Studio ApartmentFeaturing a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the kitchen. The apartment also provides guests with a barbecue. Boasting a terrace with garden views, this apartment also provides a washing machine and a flat-screen TV with streaming services. The unit offers 1 bed.
One-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchen. The apartment also features a barbecue. Featuring a terrace with garden views, this apartment also offers a washing machine and a flat-screen TV with streaming services. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Quest Sanctuary Lakes is nestled in a serene and picturesque part of Melbourne, providing an ideal setting for guests seeking relaxation or convenience. Situated near beautiful lakes and a well-regarded golf course, the location offers both tranquility and superb views. It serves as a desirable venue for events such as weddings, being close to a variety of local attractions. The hotel is conveniently positioned just a short drive away from the city, Geelong, and the Altona Basketball Stadium, making it easily accessible for both leisure and business travelers.
Guests appreciate its proximity to a range of shops, restaurants, and a sports club, enhancing the overall comfort and enjoyment of their stay. The amenities include spacious and well-appointed accommodations, complemented by helpful and friendly staff. This location strikes a balance between being close to retail centers and dining options while still offering a peaceful escape surrounded by nature. All in all, Quest Sanctuary Lakes stands out as a superb choice for families, couples, and solo travelers looking to unwind in a quiet, yet conveniently situated environment.
Rooms
Quest Sanctuary Lakes offers spacious and well-appointed apartments that cater perfectly to travelers' needs. The accommodations are praised for being clean, comfortable, and equipped with large, functional spaces like a two-bedroom with two ensuites, a sizable laundry, and a well-proportioned kitchen. Many find the apartments a great place to relax, especially after long journeys, thanks to their quiet and peaceful environment. The property provides a secure location and is easy to find, contributing to the overall convenience. Guests appreciate the welcoming and helpful staff, enhancing the overall pleasant experience. However, some mention that the property appears slightly tired in comparison to its online photos, with issues like an uncomfortable couch, cigarette smells, and occasional bathroom mold noted. Overall, the comfortable and spacious rooms remain a highlight of the Quest Sanctuary Lakes experience.
Beds
Quest Sanctuary Lakes seems to offer a delightful experience for those seeking a restful stay. Guests frequently praise the comfort of the beds, often describing them as very comfortable and perfect for a good night's sleep. The beds appear to provide the much-needed solace after a day of adventure, reportedly being some of the comfiest found in hotel settings. While some guests have mentioned the beds being a bit soft or lumpy, these observations are largely overshadowed by the overall positive feedback on comfort.
Pillows, however, receive mixed reviews, with some guests finding them too firm or high, leading to slight discomfort. Despite this, the overall sleeping environment is appreciated, with many noting they slept like logs in the quiet, spacious rooms. While the mattress toppers might need some attention for improved support, the hotel staff is responsive to requests, readily providing extra pillows and amenities when needed. Overall, Quest Sanctuary Lakes delivers a relaxing and comfortable stay, allowing guests to enjoy their visit without disturbances.
Cleanliness
Quest Sanctuary Lakes has garnered positive attention for its impressive cleanliness and comfortable accommodations. Guests consistently highlight the spotless and tidy surroundings, with many emphasizing the immaculate state of both the apartments and communal areas. The apartments are described as clean and spacious, offering modern facilities that contribute to a comfortable stay. Reviews also point out the professional and friendly service provided by staff, who enhance the welcoming atmosphere of the hotel.
Despite a few minor concerns, such as the condition of some furnishings and occasional sightings of pests, the overarching sentiment reflects a high standard of cleanliness that guests appreciate. The location, praised for its quiet and secure environment, complements the overall positive experience, making Quest Sanctuary Lakes a commendable choice for visitors seeking hygienic and functional accommodations. Overall, the cleanliness and comfort provide a superb value that aligns with the expectations of travelers looking for a serene and well-maintained place to stay.
Staff
Quest Sanctuary Lakes is consistently praised for its exceptional staff, making it a standout destination for travelers seeking a warm and welcoming experience. The reception team is frequently noted for being friendly, professional, and helpful, providing excellent communication and service to guests from the moment they arrive. Staff members go above and beyond to accommodate guests' needs, whether it's assisting with room preferences or offering a compassionate ear. The employees maintain a friendly demeanor and a readiness to assist at all times, contributing to the establishment's peaceful and relaxing atmosphere. The cleanliness and maintenance of the property receive favorable mentions, reinforcing the overall positive impression of the staff's dedication. Frequent guests appreciate the consistent quality of service and express eagerness to return, suggesting it's an ideal spot for those looking to unwind in a serene setting with attentive care.
Pool
Quest Sanctuary Lakes offers guests a delightful stay with its standout feature being the pool, which is frequently praised for being amazing, warm, and heated. The pool, along with the gym, is highlighted as an excellent facility, providing guests with a relaxing experience. The indoor pool is described as lovely, complemented by a spa and sauna that enhance the overall enjoyment. Guests appreciate the spaciousness and comfort of the apartments, as well as the convenient access to local shops, a sports club, and spa amenities. The combination of these facilities ensures a comfortable and enjoyable stay, making it a popular choice for visitors seeking both relaxation and proximity to local conveniences.
5 Star
Quest Sanctuary Lakes consistently impresses guests with its exceptional value for money and standout services. Visitors frequently highlight the top-notch facilities, describing them as above average and top of the line, contributing to a comfortable and satisfying stay. The affordability of the hotel enhances its appeal, offering luxury without breaking the bank. Cleanliness is another strong point, with rooms consistently rated as spotless, ensuring a welcoming and hygienic environment. The outstanding service provided by the staff is a recurring theme, often being described as flawless. Quest Sanctuary Lakes has successfully earned consistent praise, particularly for the cleanliness of its rooms and overall excellent service, making it a highly recommended destination for travelers.
Yes, Quest Sanctuary Lakes has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Quest Sanctuary Lakes.
No, Quest Sanctuary Lakes doesn't allow dogs.
Yes, parking facilities are available at Quest Sanctuary Lakes.