Best Western Poitiers Centre Le Grand Hôtel
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Summary of reviewsBest Western Poitiers Centre Le Grand Hôtel is highly praised for its central location in the heart of Poitiers, providing easy access to a plethora of bars, restaurants and cultural attractions. The hotel retains a quiet and peaceful ambiance despite its prime location, adding value for guests who enjoy exploring on foot. The convenience of secure underground parking is also noted, making it ideal for those driving into the city.
The breakfast experience stands out as a highlight, celebrated for its variety, quality and the exceptional service provided by the friendly staff, particularly Marie. Guests enjoyed the hearty options and the beautifully arranged buffet, which can be enjoyed on an open terrace. Although there are minor complaints regarding the breakfast cost and greasiness, the general consensus is overwhelmingly positive.
Rooms at the hotel receive mixed but generally favorable reviews. Many guests appreciated the immaculate cleanliness, modern bathrooms, comfort and spaciousness of the rooms, especially larger suites with additional amenities. However, some found the rooms small and pointed out minor maintenance issues like outdated decor and worn carpets. Despite these, the overall feedback reflects satisfaction with the room conditions.
Cleanliness is a strong point with reviews frequently noting the spotless state of rooms, bedding and facilities. Minor issues like occasional lapses in thoroughness in shared areas are mentioned, but they are not significant enough to outweigh the positive reviews.
Staff at the hotel are commended for their kindness, friendliness and professionalism. The welcoming and attentive nature of the team significantly enhances the guest experience. The front desk staff, in particular, are praised for their helpfulness and efficiency.
The Wi-Fi service presents a mixed experience. While some guests find it secure and fast, adequate for video calls and general use, others have issues with connectivity and access procedures, including security concerns related to personal data.
Parking facilities are highlighted as secure and convenient with guests appreciating the underground option. The spaces can be tight and the hotel's parking fills up quickly, but the availability of a nearby public garage is a helpful alternative.
For families, the hotel is noted as a fantastic choice, praised for its family suites, pet-friendly policy and calm atmosphere. It is seen as an excellent option for a comfortable family vacation.
Beds at the hotel are generally well-reviewed for their comfort and quality, contributing to a restful night's sleep. A few guests experienced issues with mattress softness and pillow hardness, but the consensus is that the bedding is top-notch.
The hotel's four-star rating has been met with some skepticism with guests questioning whether it meets the expected standards. Despite its prime location, some services and amenities are seen as more fitting for a three-star hotel.
Business travelers find the hotel convenient, appreciating its quick check-in and check-out processes, accessible parking and business facilities. While some feel the staff could be more welcoming, the overall service meets business travelers' needs adequately.
In summary, Best Western Poitiers Centre Le Grand Hôtel is a centrally located, clean and comfortable hotel that excels in friendly service, family accommodations and a satisfactory breakfast experience. However, it faces minor criticisms in room decor, Wi-Fi connectivity and certain aspects of its four-star rating.
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The breakfast experience stands out as a highlight, celebrated for its variety, quality and the exceptional service provided by the friendly staff, particularly Marie. Guests enjoyed the hearty options and the beautifully arranged buffet, which can be enjoyed on an open terrace. Although there are minor complaints regarding the breakfast cost and greasiness, the general consensus is overwhelmingly positive.
Rooms at the hotel receive mixed but generally favorable reviews. Many guests appreciated the immaculate cleanliness, modern bathrooms, comfort and spaciousness of the rooms, especially larger suites with additional amenities. However, some found the rooms small and pointed out minor maintenance issues like outdated decor and worn carpets. Despite these, the overall feedback reflects satisfaction with the room conditions.
Cleanliness is a strong point with reviews frequently noting the spotless state of rooms, bedding and facilities. Minor issues like occasional lapses in thoroughness in shared areas are mentioned, but they are not significant enough to outweigh the positive reviews.
Staff at the hotel are commended for their kindness, friendliness and professionalism. The welcoming and attentive nature of the team significantly enhances the guest experience. The front desk staff, in particular, are praised for their helpfulness and efficiency.
The Wi-Fi service presents a mixed experience. While some guests find it secure and fast, adequate for video calls and general use, others have issues with connectivity and access procedures, including security concerns related to personal data.
Parking facilities are highlighted as secure and convenient with guests appreciating the underground option. The spaces can be tight and the hotel's parking fills up quickly, but the availability of a nearby public garage is a helpful alternative.
For families, the hotel is noted as a fantastic choice, praised for its family suites, pet-friendly policy and calm atmosphere. It is seen as an excellent option for a comfortable family vacation.
Beds at the hotel are generally well-reviewed for their comfort and quality, contributing to a restful night's sleep. A few guests experienced issues with mattress softness and pillow hardness, but the consensus is that the bedding is top-notch.
The hotel's four-star rating has been met with some skepticism with guests questioning whether it meets the expected standards. Despite its prime location, some services and amenities are seen as more fitting for a three-star hotel.
Business travelers find the hotel convenient, appreciating its quick check-in and check-out processes, accessible parking and business facilities. While some feel the staff could be more welcoming, the overall service meets business travelers' needs adequately.
In summary, Best Western Poitiers Centre Le Grand Hôtel is a centrally located, clean and comfortable hotel that excels in friendly service, family accommodations and a satisfactory breakfast experience. However, it faces minor criticisms in room decor, Wi-Fi connectivity and certain aspects of its four-star rating.
Hotel near Golf Courses
This hotel is located in Poitiers, offering potential access to golf courses in the surrounding area. Its 4-star rating suggests a comfortable stay for golf travelers.
Family Friendly Hotel
This hotel is well-equipped to welcome families, offering spacious family rooms. Leisure activities are available nearby. Baby cots are available for free upon request, ensuring a comfortable stay for families with young children.
Dog Friendly Hotel
This hotel welcomes pets and provides a friendly atmosphere. Dogs are allowed in many areas, including the breakfast room. Family rooms are available for comfortable accommodations.
Hotel near Nightlife Spots
Situated on Rue Carnot in Poitiers, this hotel is centrally located, providing easy access to the city's bars and restaurants.
Business Hotel
The hotel provides a workspace with two flexible rooms that can be combined into a 100 m² space for meetings, seminars, training sessions or incentive days. They also facilitate business lunches and dinners with nearby restaurants and offer tailored culinary events. The hotel is located in the city center.
Hotel with Parking
This hotel in Poitiers offers a central location with the added benefit of on-site parking. Guests appreciate the hotel's comfortable rooms and easy access to the city's attractions.
Accessible Hotel
Enjoy a comfortable stay in the heart of Poitiers at a hotel with elevator and wheelchair access. It is ideally located near historical sites and combines modernity with amenities suited for all travelers.
4-Star Hotel
This 4-star hotel is ideally located in the heart of Poitiers, offering a tranquil environment with modern amenities suitable for both business and leisure travelers. It features comfortable, spacious, and bright rooms, including suites, with air-conditioning, free Wi-Fi, and satellite television. Guests can enjoy a regional breakfast buffet, and the hotel is conveniently located near historical sites and Futuroscope.
Boutique-style Hotel
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Nestled in the heart of Poitiers, the Best Western Poitiers Centre Le Grand Hôtel boasts an unbeatable central location that garners high praise from its guests. Its proximity to a charming array of bars, restaurants and cultural attractions makes it an ideal hub for exploring the city's rich history and vibrant culinary scene. The hotel is conveniently situated at the entrance of the pedestrian zone, allowing easy access to the old town and its many highlights on foot.
Despite being in such a prime central position, the hotel maintains a quiet and peaceful environment, offering a relaxing retreat after a day of sightseeing. Visitors appreciate the secure, underground parking which adds a layer of convenience for those driving into the city. The surrounding area is dotted with beautiful shopping streets and the choice of eateries nearby is extensive, making dining out an effortless pleasure.
For travelers keen on uncovering Poitiers' many historical and cultural sites, this hotel’s spot in the middle of the action is optimal, making it a highly recommended choice for a delightful and comfortable stay in the city center.
The breakfast at Best Western Poitiers Centre Le Grand Hôtel is largely praised by guests for its variety and quality. Many guests appreciated the extensive and hearty options available, describing the breakfast as complete, generous and varied. A common highlight was the friendly and attentive staff, particularly mentioning an exceptional service by Marie, which added to the overall positive dining experience.
The breakfast buffet was frequently noted as being well-stocked and beautifully arranged with several guests highlighting the abundance of choices ranging from scrambled eggs and bacon to pastries. The breakfast was often served on an open terrace, which was a hit among guests. Positive remarks also focused on the high quality and delightful taste of the breakfast items, making it a significant part of the stay.
However, there were a few less enthusiastic notes regarding the breakfast being too greasy or not meeting everyone's preferences and a few comments about the cost being a bit high for what was offered. Despite these minor criticisms, the overall consensus points towards a very good, if not excellent, breakfast experience at the hotel.
The rooms at Best Western Poitiers Centre Le Grand Hôtel present a mixed but generally positive experience for guests. Cleanliness is frequently emphasized with many reviews noting the rooms' immaculate conditions and modern bathrooms. Comfort is another strong point with guests enjoying comfortable beds and well-equipped spaces. Numerous reviews appreciated the spaciousness of the rooms; larger rooms and suites often surpassed expectations, offering additional amenities such as terraces and separate bathrooms.
Despite the overall positive feedback, some guests found the rooms to be on the smaller side and there were occasional remarks about outdated decor and minor maintenance issues like tired carpets and furniture wear. However, these criticisms did not overshadow the consistent praise for the quiet and well-maintained conditions of the rooms.
The hotel’s location is also highlighted favorably, being central and convenient for travelers. Staff received commendations for their attentiveness and helpfulness, enhancing the overall guest experience.
In summary, while some rooms might feel a bit cozy and show signs of aging, the cleanliness, comfort and spacious suites create a generally satisfying stay for guests at Best Western Poitiers Centre Le Grand Hôtel.
The Best Western Poitiers Centre Le Grand Hôtel is frequently commended for its comfortable beds and bedding. Guests have described the beds as very comfortable, clean and of good quality. Many found the mattresses to be of high quality, contributing to a good night's sleep. The bedding is often highlighted for its comfort with descriptions ranging from "super comfortable" to "top-notch."
The spaciousness of the beds was another positive aspect noted by reviewers with some mentioning extra-large beds that enhanced their sleep experience. Overall room comfort was consistently praised with guests appreciating not just the bedding but the overall homely feel of the rooms.
However, there were some criticisms as well. A few guests found the mattresses too soft or worn out, leading to an uncomfortable experience. Others mentioned issues with hard pillows, narrow beds and squeaky mattresses. Despite these occasional complaints, the general sentiment indicates that most guests were satisfied with the comfort level of the beds.
In summary, while the hotel receives high marks for the comfort and quality of its beds and bedding, a few guests experienced minor issues with specific bed elements. Overall, the Best Western Poitiers Centre Le Grand Hôtel provides a restful and accommodating experience for the majority of its visitors.
The reviews highlight the Best Western Poitiers Centre Le Grand Hôtel as an establishment with a strong emphasis on cleanliness and comfort. Guests repeatedly praise the clean, quiet and spacious rooms, emphasizing the hotel's impeccable cleanliness standards. The rooms are described as clean and functional with newly renovated bathrooms and well-maintained facilities. Bedding and linens are noted to be spotless, contributing to the overall comfort of the stay. The common sentiment suggests that everything within the hotel—from the rooms to the sanitary facilities—is extremely clean, creating a warm and welcoming environment.
However, some reviews did point out occasional issues such as stained carpets, outdated decor and minor cleanliness lapses in shared areas and specific room details, like hand marks on closets and grout in showers. There were also instances where certain aspects, such as cleaning of the toilets, could have been more thorough. Despite these minor points of criticism, the overall feedback on cleanliness and comfort remains highly positive, making the hotel a reliable choice for travelers seeking a clean and comfortable stay.
At Best Western Poitiers Centre Le Grand Hôtel, the overwhelming sentiment towards the staff is strikingly positive. The kindness and friendliness of the team are frequently highlighted with many guests noting the extremely attentive and welcoming nature of everyone they encountered. The front desk staff are particularly praised for their professionalism and helpful attitude with special mention often given to their ability to speak English and provide insightful tips about the local area.
Guests also commend the staff's efficiency and responsiveness, citing their readiness to assist with any needs and their dedication to making stays as pleasant as possible. The breakfast service, led by Marie, receives repeated accolades for excellence with many noting the manager's attentiveness and cheerful demeanor in starting the day off right.
While there are a few mentions of less satisfactory interactions, these are vastly outnumbered by positive experiences, pointing to an overall high standard of hospitality. The general consensus is that the staff at Best Western Poitiers Centre Le Grand Hôtel significantly enhance the guest experience through their caring and professional service.
The Wi-Fi services at the Best Western Poitiers Centre Le Grand Hôtel offer a mixed experience for guests. Positive feedback highlighted the secure and reliable Wi-Fi with strong connections and good signal coverage throughout the hotel. Guests appreciated the fast internet speeds and noted that the connection was adequate for video calls and general use.
However, there were several criticisms regarding the Wi-Fi. Accessing the Wi-Fi proved challenging for some and others mentioned the need to provide personal data to an external company. Additionally, several guests experienced poor connectivity with some noting that the Wi-Fi sometimes didn't work well or was unstable. There were also issues with the Wi-Fi not connecting properly and instances of it requiring an additional cost, which some guests found unreasonable in 2022. The lack of a password for the Wi-Fi and occasional security concerns were also noted.
Overall, while the Wi-Fi can be efficient and fast, there are notable inconsistencies and challenges that guests may face during their stay.
The parking options at Best Western Poitiers Centre Le Grand Hôtel offer a mix of on-site and nearby facilities, praised for their security and convenience. The underground parking is particularly noted as a great asset, providing a secure space for around 8€ per night. Multiple reviews highlight the ease of access and the convenience of having parking directly beneath the hotel. The private parking is also appreciated for its safety and closeness to the hotel with some guests emphasizing its affordability.
However, the parking spaces are often described as tight and narrow, which can make maneuvering a bit challenging, especially for larger vehicles. Despite this, the parking is considered useful and convenient with the secure underground options being particularly valued. For those who can't find a spot on-site, there's a public garage next door that is cheap, especially at night and serves as a good alternative.
Guests also mention that the hotel's own parking can fill up quickly and advance reservations are advisable. While some found the parking added to their overall satisfaction, others noted the need for better information on navigating the underground garage. Overall, the parking facilities, though snug, are seen as a significant advantage for guests staying at the hotel, contributing to a secure and convenient experience.
Best Western Poitiers Centre Le Grand Hôtel emerges as an excellent option for families seeking a pleasant stay. Guests frequently mention the hotel's ideal setup for traveling families with a particular highlight on its family-friendly environment. The family suites receive high praise for their perfect arrangements, comfort and excellence, making them an ideal choice for a good family vacation.
Parents appreciate the presence of numerous restaurants in the vicinity, adding convenience to their stay. Additionally, the hotel is noted for being both dog and pet friendly, accommodating furry family members. The calm atmosphere of the hotel further enhances its appeal to comfort-loving families, making it a splendid choice for family trips. The attentive receptionist is also commended for suggesting bookings tailored to family needs.
All in all, Best Western Poitiers Centre Le Grand Hôtel stands out as a magnificent hotel for family stays, providing a comfortable and welcoming environment suitable for a memorable family vacation.
The 'Best Western Poitiers Centre Le Grand Hôtel' has received mixed reviews, primarily questioning whether it truly meets the standards of a four-star establishment. Many guests expressed surprise and disappointment, noting that it doesn't deserve the four-star rating due to the level of service and comfort. Criticisms include the quality of customer service with some visitors hinting at a lack of proper management control over the staff. The hotel’s amenities and services are often described as more fitting for a three-star rating. Specific issues mentioned include a small shower size and an expensive breakfast, which do not align with typical four-star expectations. Despite its central location, many feel it does not offer good value for money. Overall, the feedback suggests that the hotel does not live up to the four-star standard that guests anticipated.
Best Western Poitiers Centre Le Grand Hôtel has garnered attention from business travelers for several key attributes. The hotel provides amenities tailored to business needs, including convenient business facilities and a business center which many find to be a great addition. The check-in and check-out processes are notably quick, a valuable asset for guests with tight schedules.
Parking is easily accessible and beneficial for those on business stops, though it tends to fill up quickly. The durable and convenient location of the hotel further elevates its suitability for business trips, offering good accessibility for meetings.
However, some guests expressed that the staff could be more welcoming for a 4-star business hotel. Despite this, the overall service meets valid standards. The wifi in the reception area is conducive to work, making it easier for guests to stay connected.
While the hotel is frequented by business people and offers a good setting for meetings, a minority have pointed out that it may not be suitable for all types of business trips. Nonetheless, it remains a reliable choice for many due to its useful amenities and strategic location.
Best Western Poitiers Centre Le Grand Hôtel stands out as a dog-friendly establishment, welcoming pets with a friendly atmosphere. Guests appreciated that dogs are allowed in many areas of the hotel, even permitting them in the breakfast room. While dogs are not allowed in the main restaurant, this minor restriction seems to pale in comparison to the hotel's overall pet-friendly environment. The hotel’s family rooms are another plus, catering comfortable accommodations for guests traveling with their pets, making it a reliable option for those not wanting to leave their furry friends behind.
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Location
Despite being in such a prime central position, the hotel maintains a quiet and peaceful environment, offering a relaxing retreat after a day of sightseeing. Visitors appreciate the secure, underground parking which adds a layer of convenience for those driving into the city. The surrounding area is dotted with beautiful shopping streets and the choice of eateries nearby is extensive, making dining out an effortless pleasure.
For travelers keen on uncovering Poitiers' many historical and cultural sites, this hotel’s spot in the middle of the action is optimal, making it a highly recommended choice for a delightful and comfortable stay in the city center.
Breakfast
The breakfast buffet was frequently noted as being well-stocked and beautifully arranged with several guests highlighting the abundance of choices ranging from scrambled eggs and bacon to pastries. The breakfast was often served on an open terrace, which was a hit among guests. Positive remarks also focused on the high quality and delightful taste of the breakfast items, making it a significant part of the stay.
However, there were a few less enthusiastic notes regarding the breakfast being too greasy or not meeting everyone's preferences and a few comments about the cost being a bit high for what was offered. Despite these minor criticisms, the overall consensus points towards a very good, if not excellent, breakfast experience at the hotel.
Rooms
Despite the overall positive feedback, some guests found the rooms to be on the smaller side and there were occasional remarks about outdated decor and minor maintenance issues like tired carpets and furniture wear. However, these criticisms did not overshadow the consistent praise for the quiet and well-maintained conditions of the rooms.
The hotel’s location is also highlighted favorably, being central and convenient for travelers. Staff received commendations for their attentiveness and helpfulness, enhancing the overall guest experience.
In summary, while some rooms might feel a bit cozy and show signs of aging, the cleanliness, comfort and spacious suites create a generally satisfying stay for guests at Best Western Poitiers Centre Le Grand Hôtel.
Beds
The spaciousness of the beds was another positive aspect noted by reviewers with some mentioning extra-large beds that enhanced their sleep experience. Overall room comfort was consistently praised with guests appreciating not just the bedding but the overall homely feel of the rooms.
However, there were some criticisms as well. A few guests found the mattresses too soft or worn out, leading to an uncomfortable experience. Others mentioned issues with hard pillows, narrow beds and squeaky mattresses. Despite these occasional complaints, the general sentiment indicates that most guests were satisfied with the comfort level of the beds.
In summary, while the hotel receives high marks for the comfort and quality of its beds and bedding, a few guests experienced minor issues with specific bed elements. Overall, the Best Western Poitiers Centre Le Grand Hôtel provides a restful and accommodating experience for the majority of its visitors.
Cleanliness
However, some reviews did point out occasional issues such as stained carpets, outdated decor and minor cleanliness lapses in shared areas and specific room details, like hand marks on closets and grout in showers. There were also instances where certain aspects, such as cleaning of the toilets, could have been more thorough. Despite these minor points of criticism, the overall feedback on cleanliness and comfort remains highly positive, making the hotel a reliable choice for travelers seeking a clean and comfortable stay.
Staff
Guests also commend the staff's efficiency and responsiveness, citing their readiness to assist with any needs and their dedication to making stays as pleasant as possible. The breakfast service, led by Marie, receives repeated accolades for excellence with many noting the manager's attentiveness and cheerful demeanor in starting the day off right.
While there are a few mentions of less satisfactory interactions, these are vastly outnumbered by positive experiences, pointing to an overall high standard of hospitality. The general consensus is that the staff at Best Western Poitiers Centre Le Grand Hôtel significantly enhance the guest experience through their caring and professional service.
Wi-Fi
However, there were several criticisms regarding the Wi-Fi. Accessing the Wi-Fi proved challenging for some and others mentioned the need to provide personal data to an external company. Additionally, several guests experienced poor connectivity with some noting that the Wi-Fi sometimes didn't work well or was unstable. There were also issues with the Wi-Fi not connecting properly and instances of it requiring an additional cost, which some guests found unreasonable in 2022. The lack of a password for the Wi-Fi and occasional security concerns were also noted.
Overall, while the Wi-Fi can be efficient and fast, there are notable inconsistencies and challenges that guests may face during their stay.
Parking
However, the parking spaces are often described as tight and narrow, which can make maneuvering a bit challenging, especially for larger vehicles. Despite this, the parking is considered useful and convenient with the secure underground options being particularly valued. For those who can't find a spot on-site, there's a public garage next door that is cheap, especially at night and serves as a good alternative.
Guests also mention that the hotel's own parking can fill up quickly and advance reservations are advisable. While some found the parking added to their overall satisfaction, others noted the need for better information on navigating the underground garage. Overall, the parking facilities, though snug, are seen as a significant advantage for guests staying at the hotel, contributing to a secure and convenient experience.
Family
Parents appreciate the presence of numerous restaurants in the vicinity, adding convenience to their stay. Additionally, the hotel is noted for being both dog and pet friendly, accommodating furry family members. The calm atmosphere of the hotel further enhances its appeal to comfort-loving families, making it a splendid choice for family trips. The attentive receptionist is also commended for suggesting bookings tailored to family needs.
All in all, Best Western Poitiers Centre Le Grand Hôtel stands out as a magnificent hotel for family stays, providing a comfortable and welcoming environment suitable for a memorable family vacation.
4 Star
Business
Parking is easily accessible and beneficial for those on business stops, though it tends to fill up quickly. The durable and convenient location of the hotel further elevates its suitability for business trips, offering good accessibility for meetings.
However, some guests expressed that the staff could be more welcoming for a 4-star business hotel. Despite this, the overall service meets valid standards. The wifi in the reception area is conducive to work, making it easier for guests to stay connected.
While the hotel is frequented by business people and offers a good setting for meetings, a minority have pointed out that it may not be suitable for all types of business trips. Nonetheless, it remains a reliable choice for many due to its useful amenities and strategic location.
Dog Friendly
No, Best Western Poitiers Centre Le Grand Hôtel doesn't have any pool.
No, a spa isn't available at Best Western Poitiers Centre Le Grand Hôtel.
Yes, Best Western Poitiers Centre Le Grand Hôtel welcomes dogs.
Yes, parking facilities are available at Best Western Poitiers Centre Le Grand Hôtel.
No, Best Western Poitiers Centre Le Grand Hôtel doesn't have a gym.
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