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Summary of reviewsHôtel Victoire, Poitiers Gare is well-regarded for its superb location, especially beneficial for those traveling by train, as it is situated directly across from the train station. This central position allows for easy access to the city center and local attractions, making it an ideal choice for travelers. The convenience factor is further enhanced by the friendly and accommodating staff, who are frequently praised for their warm and helpful nature, ensuring a pleasant atmosphere for guests.
Guests often commend the comfort of the beds, which contribute significantly to their overall satisfaction, providing a restful sleep experience. However, the hotel does face challenges, particularly regarding its maintenance and cleanliness standards. While some guests are satisfied with the adequately equipped rooms for short stays, numerous complaints highlight issues such as dirty bathrooms, mold on walls, stained sheets, and malfunctioning amenities like heating systems and non-closing windows.
These areas of concern suggest that, despite the potential for a comfortable experience, improvements in cleaning and maintenance could enhance guest satisfaction considerably. While the hotel is undergoing renovations due to a change in ownership, current guests may experience some inconveniences related to these issues. Nonetheless, the strategic location, attentive staff, and comfortable bedding remain strong positives for those considering a stay at Hôtel Victoire, Poitiers Gare. Show more
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3-Star Hotel
Hôtel Victoire is a 3-star hotel conveniently situated near the train station in Poitiers, offering easy access to transportation.
Family Friendly Hotel
Room Types
Single RoomOffering free toiletries, this single room includes a private bathroom with a shower. Boasting a terrace, this single room also offers heating and a flat-screen TV. The unit has 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower. Featuring a terrace, this double room also provides heating and a flat-screen TV. The unit offers 1 bed.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower. Boasting a terrace, this triple room also offers heating and a flat-screen TV. The unit has 2 beds.
Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a shower. This quadruple room features heating, a flat-screen TV and a terrace. The unit has 3 beds.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower. This twin room features heating and a flat-screen TV. The unit has 2 beds.
Guest Reviews
Location
Hôtel Victoire in Poitiers boasts a highly convenient location, particularly for guests traveling by train. Situated directly across from the train station, it offers easy access for early morning departures. Its central position also places visitors within walking distance of the city center and local attractions. While praised for its strategic proximity to the train station, some guests note that its roadside position may come with nighttime noise. Despite the less appealing entrance, the hotel benefits from its advantageous setting and friendly staff, making it a practical choice for travelers.
Rooms
At Hôtel Victoire, Poitiers Gare, guest feedback about the rooms presents a mixed picture. While some visitors found their accommodations small yet clean and adequately equipped for a short-term stay, others reported encountering significant cleanliness issues. Complaints about dirty bathrooms, stained sheets, and overall unkempt conditions were frequent. Additionally, the cold weather challenged guests due to non-functional heating systems and broken windows.
Despite its potential for comfort, the hotel appears to struggle with maintenance, as evidenced by reports of stuck bedroom doors, non-closing shutters, and broken windows. The shared shower facilities also require attention, with a lack of essential items such as toilet paper and integrated hairdryers further impacting the overall guest experience.
Hôtel Victoire seems best suited for those in need of a brief stopover, given the basic amenities offered. However, enhanced maintenance and cleaning standards could improve the overall guest experience significantly.
Beds
At Hôtel Victoire in Poitiers Gare, guests frequently commend the overall comfort of the beds, highlighting restful sleep experiences as a positive aspect. Multiple visitors have noted the comfort of the bedding, which has been a significant contribution to their satisfaction. However, feedback also indicates some issues that could affect one's stay, such as occasional reports of stained sheets, cleanliness concerns, and a need for improved maintenance. Despite this, for many, the pleasurable comfort of the mattresses stands out as a notable positive feature of the accommodations.
Cleanliness
Hôtel Victoire, Poitiers Gare, appears to have significant issues with cleanliness, as highlighted by recent guest reviews. Numerous visitors have reported that the rooms and facilities were not well-maintained, with specific mentions of unsanitary conditions such as mold on the walls, dirty sheets, and poorly cleaned bathrooms. Complaints about hair from previous occupants and a lack of basic amenities like towels and toiletries further mar the experience. Unpleasant odors were a recurring theme, compounded by ventilation problems and windows that didn’t close properly. While the hotel is undergoing renovations due to a change in ownership, the current state suggests a notable need for improvement in maintaining clean and welcoming spaces for guests.
Staff
The staff at Hôtel Victoire, Poitiers Gare receive consistent praise for their warmth and helpfulness. Guests highlight the friendly nature and accommodating attitude of the reception team, with particular mention of a young man who is responsive and accommodating to visitors' needs. The staff are noted for being pleasant and helpful, ensuring a positive experience even for arrivals after midnight. Visitors appreciate the thoughtful gestures, such as offering a drink while waiting for their room. Overall, the staff's welcoming demeanor and attentive service contribute significantly to the pleasant atmosphere at the hotel.
No, Hôtel Victoire, Poitiers Gare doesn't have any pool.
No, a spa isn't available at Hôtel Victoire, Poitiers Gare.
No, Hôtel Victoire, Poitiers Gare doesn't allow dogs.
No, parking facilities aren't available at Hôtel Victoire, Poitiers Gare.
No, Hôtel Victoire, Poitiers Gare doesn't have a gym.