This resort focuses on providing a high-quality spa experience with a range of treatments and facilities. Its location in Polyana, known for its mineral waters, enhances its appeal for those seeking health and wellness benefits.
Arena Apart - Hotel is highly praised for its exceptional location, offering a tranquil and scenic retreat on the outskirts of Polyany. Guests appreciate the peaceful environment, complemented by the proximity to both the village center and local natural attractions such as the nearby lake and hiking trails. The hotel provides convenient access to local amenities, including shops and supermarkets, and benefits from free on-site parking, all of which enhance the overall experience for visitors.
The hotel is renowned for its culinary offerings, especially the breakfast and dinner experiences. Guests enjoy the delicious and varied breakfast options, which include generous portions and a diverse selection of dishes. The hotel's restaurant is also highly acclaimed for its exceptional dinner menu, featuring popular items such as pizza and sushi, and is loved for its beautiful presentation and diverse choices. The pleasant atmosphere of the summer terrace and the professional service from the waitstaff further enrich the dining experience.
The rooms at Arena Apart - Hotel are modern, spacious, and consistently praised for cleanliness and comfort. The stylish design contributes to a cozy ambiance, and guests appreciate the fresh renovations and contemporary decor. The stunning views from many of the rooms amplify the relaxing environment. Impeccable cleanliness is a hallmark of the hotel, with dedicated staff maintaining a pristine environment that extends from the rooms to the public areas.
The staff at Arena Apart - Hotel are noted for their exceptional service and friendly demeanor. Guests frequently commend the team for their willingness to assist and the warm welcome they receive from the moment of check-in. Particular staff members, like Marina, are highlighted for their outstanding contributions to guest experiences. The team's attentiveness to both service and cleanliness ensures a comfortable and memorable stay for all visitors.
Overall, Arena Apart - Hotel combines a serene location, excellent food, comfortable accommodations, and outstanding service, making it a favored choice for those seeking relaxation and convenience in Polyany.
'Kateryna' is highly praised for its serene location in the picturesque village of Poliana, offering guests beautiful views of nature and green mountains. The proximity to local amenities, public transportation and the nearby ski resort "Polianski" makes it an excellent choice for outdoor enthusiasts, especially those interested in skiing and trout fishing. Despite minor remarks about a nearby cemetery, the overall sentiment is overwhelmingly positive regarding the hotel's peaceful and cozy atmosphere.
Guests commend the included breakfast, noting the delicious and hearty options such as cottage cheese pancakes and scrambled eggs. Although the variety could be improved, the flexibility to order according to personal taste is appreciated. Dinner at the on-site restaurant is also highly regarded with an extensive menu catering to various tastes and consistently tasty cuisine in a cozy and peaceful environment. The friendly and attentive staff, notably the waiter Veronica, further enhances the dining experience.
The rooms at 'Kateryna' are described as warm, spacious and clean, featuring modern furnishings and comfortable orthopedic mattresses. Many rooms come with balconies that offer stunning views of the mountains and slopes with the added convenience of a ski lift entrance in the courtyard. Some minor cleanliness issues have been noted, such as dust and cobwebs, but overall, the rooms provide a comfortable stay with essential amenities.
Cleanliness throughout the hotel is generally well-maintained with daily routine cleanings and essential bathroom amenities provided. While some isolated incidents of dust and cobwebs have been reported, the hotel maintains a good standard of cleanliness, contributing to the guests' overall positive experience.
The staff at 'Kateryna' is frequently praised for their attentiveness, friendliness and responsiveness with special mentions of team members like Ulyana and Veronika who go out of their way to enhance the guests' stay. This dedication significantly contributes to the hotel's welcoming atmosphere.
The hotel features multiple swimming pools, including options for children, which guests enjoy despite occasional issues such as the non-operational heated pool and cleanliness concerns. Overall, the pools provide an enjoyable experience for guests.
'Kateryna' is particularly suitable for families, offering spacious and well-equipped rooms, including 2-story rooms ideal for family stays. Features like a fireplace and living room create cozy gathering spots, making the hotel an excellent choice for family vacations, despite minor issues like broken toys.
The beds are generally comfortable, featuring orthopedic mattresses and clean sheets. However, some guests have mentioned issues with bed cleanliness, squeaky beds and even the presence of mice in specific instances. Despite these drawbacks, the positive aspects of the hotel, such as the attentive staff and delicious food, ensure a pleasant stay overall.