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Ponferrada Plaza

Ponferrada , Avenida De Los Escritores 6 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPonferrada Plaza provides a pleasant stay with its favorable location, a short distance from Ponferrada's historic center and the Templar Castle, making it a convenient base for exploring local attractions and the surrounding area. The hotel's accessibility to supermarkets, shopping centers, and dining options further enhances its appeal, along with ample parking, including secure garage options and good public transport links, making it especially ideal for those traveling by car.

The breakfast experience receives mixed reviews, with many guests appreciating the varied and plentiful offerings, particularly the sweet and savory options. Some criticism is noted regarding the variety and quality of certain items, but overall, guests find the breakfast satisfactory, supported by the hotel's clean atmosphere. The commendable dinner offerings stand out with excellent local specialties at reasonable prices, complemented by attentive staff, making it a recommended choice for dining, despite the absence of services on Sunday nights.

Rooms at Ponferrada Plaza are generally praised for their spaciousness, bright ambiance, and cleanliness, though some find the bathrooms a bit cramped. Guests appreciate the modern design and comfort, especially the high-quality, clean beds, although occasional comments suggest some rooms might benefit from modernization.

A highlight of the hotel is the outstanding staff, who are consistently described as friendly, professional, and attentive, significantly contributing to a welcoming and pleasant stay. The attention to detail and willingness to go the extra mile leave a positive impression on guests.

While the WiFi might require improvements due to inconsistent connectivity, and some critique outdated features, Ponferrada Plaza compensates with reliable cleanliness, a comfortable atmosphere, and a good quality-price ratio. Its peaceful environment and attention to guest needs create a favorable impression that aligns with the standards of a three-star hotel, often exceeding expectations with the comfort level usually associated with four-star establishments.
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Hotel with Parking

This hotel provides parking facilities. It is situated on Avenida de Los Escritores.

Hotel with Gym

This hotel is a suitable option for travelers looking for fitness facilities in Ponferrada.

3-Star Hotel

This hotel is appreciated for its on-site restaurant that offers regional cuisine. It also provides comfortable rooms and is well-located for exploring the city.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Room Types

Double or Twin Room This comfortable, air-conditioned room comes with 1 double or 2 single beds and includes free Wi-Fi, a TV, minibar and private bathroom with hairdryer.

Triple Room This comfortable, air-conditioned room comes with 1 double and 1 single or 3 single beds and includes free Wi-Fi, a TV, minibar and private bathroom with hairdryer. Please note that there is no capacity for extra beds in the room.

Single Room This comfortable, air-conditioned room comes with 2 beds of 1.05 cm each. and includes free Wi-Fi, a TV, minibar and private bathroom with hairdryer.

Superior Double or Twin Room This air-conditioned room has a seating area with a sofa bed, which can be converted into a separate bedroom space. The bedroom has 2 single beds joined together mechanically. The bathroom features a hydro-massage bath, hairdryer and heated towel rail. There is a safe and a minibar. The room offers a flat-screen TV in both the seating area and the bedroom. Maximum occupancy: 2 Adults + 2 Children (First child stays free and the second child pays a supplement)

About Ponferrada Plaza

License: H-LE-381

Guest Reviews

8.2

Very Good

Location

Ponferrada Plaza boasts a favorable location that appeals to travelers who appreciate both convenience and accessibility. Despite being set slightly on the outskirts of the historic center, the hotel provides guests with easy access to Ponferrada's attractions. It's a manageable 20-minute walk to the old town and the scenic Templar Castle, allowing visitors to explore the city at a leisurely pace. The proximity to major roads offers a quick escape to attractions like Las Médulas, making it an ideal base for exploring the surrounding area.

Guests appreciate the hotel's setting near a commercial area, which provides immediate access to supermarkets, shopping centers, and dining options. The presence of a large parking facility, including secure garage parking, and convenient public transport links such as the nearby train and bus stations, further enhance its appeal to those traveling by car or arriving via public transport. The combination of comfort, cleanliness, and welcoming staff adds to the attractiveness of Ponferrada Plaza, ensuring a pleasant stay for visitors, whether they are touring the city or on a business trip.

Breakfast

Ponferrada Plaza offers a breakfast experience that receives mixed reviews. Many guests appreciate the breakfast as varied and plentiful, with a good selection of both sweet and savory options, including eggs, ham, and pastries. There are positive remarks about the completeness and quality of the buffet, with some guests describing it as impressive and phenomenal. The breakfast is often praised for being excellent and served at a reasonable price, and the inclusion of fresh fruit and gluten-free options is noted.

However, there are criticisms about the lack of variety and the mediocre quality of certain items, particularly cold cuts and coffee. Some guests find the hot counter limited and are disappointed by the modest fruit selection. The breakfast room's comfort and organization are mentioned as areas for improvement. Despite these drawbacks, the hotel's location and the cleanliness add to the positive breakfast experience for some guests. Overall, while the breakfast may exceed expectations for some, others feel it could benefit from a greater variety and higher quality ingredients.

Dinner

The dining experience at Ponferrada Plaza receives praise for its quality and value, with many guests highlighting the delicious and hearty local specialties offered on the menu. The restaurant provides meals of excellent quality at very reasonable prices, making it a recommended choice for visitors seeking good value for money. The staff contributes positively to the dining experience with consistently good service, which enhances the overall satisfaction. However, it's important to note that dinner services are not available on Sunday nights. While some guests mentioned modest portions and areas for improvement in the cafeteria, the general consensus leans towards a positive culinary experience, particularly for the quality and abundance of offerings during dinner. The hotel's handy location adds to the convenience, making it a favorable dining option for travelers in Ponferrada.

Rooms

Ponferrada Plaza hotel offers an array of room experiences that cater to a variety of preferences. Guests frequently highlight the hotel's spacious, bright, and well-equipped rooms, which combine comfort and cleanliness, making for a satisfying stay. Despite some rooms being a bit tight, especially for larger groups or when a crib is needed, many guests appreciate the quiet, modern design and functional layout. The cleanliness of the rooms consistently receives praise, with many noting the pristine condition of the accommodations and the exceptional comfort of the beds.

The hotel's staff is regularly commended for their kindness and helpfulness, enhancing the overall guest experience. While some visitors mention the bathrooms can be a tight fit and could benefit from modernization, especially regarding the shower access and layout, this does not significantly detract from the overall positive impression.

For guests traveling with electric vehicles, the availability of a charging point is a convenient feature, and the hotel's proximity to the city center is noted as a plus for those keen to explore the area. Overall, the Ponferrada Plaza combines good facilities with friendly service to offer a pleasant and comfortable stay.

Beds

Ponferrada Plaza Hotel offers a mixed experience when it comes to the comfort of its beds, with a dominant lean towards positive impressions. Guests largely praise the beds as very comfortable, often highlighting the quality of the mattresses and pillows. Many found themselves resting well, aided by cozy bedding and generally good mattress conditions. Some noted the convenience of beds that could be elevated with a remote control, adding a touch of modern comfort to their stay.

However, there were some remarks regarding inconsistency in bed quality. While several guests mentioned the beds were uncomfortable, others described issues with mattresses and pillows, such as worn-out springs, hardness, or lack of optimal firmness. There are also comments about the beds being somewhat worn off, indicating a need for periodic updates to maintain the standard of comfort expected by travelers. Nonetheless, the prevailing sentiment leans towards a comfortable sleep experience for most who chose Ponferrada Plaza Hotel.

Cleanliness

Ponferrada Plaza receives high praises for its cleanliness, making it a top choice for travelers who value hygiene and order. Guests consistently highlight the hotel's very clean facilities and rooms, with many appreciating the comfortable and super clean beds. The hotel's spaces, including bathrooms, are generally described as spotless and well-maintained, contributing to an overall very decent standard for the accommodation. The staff is frequently commended for being professional, friendly, and attentive, further enhancing guests' experiences.

While the hotel is noted for its cleanliness, a few reviews suggest areas for improvement, such as the need for deeper cleaning in some instances and specific mentions of bathrooms showing wear over time. Despite these occasional critiques, the quality of cleanliness is often deemed commendable, fitting well with the hotel's good quality-price ratio. The comfortable atmosphere and careful cleaning standards also contribute to the hotel's warmth and appeal, making it a reliable choice for visitors seeking a pleasant stay with essential services well-covered.

Staff

Ponferrada Plaza is consistently praised for its outstanding staff who contribute significantly to a positive guest experience. Guests fondly describe the team as friendly, professional, and attentive, qualities that ensure a welcoming atmosphere upon arrival. The reception staff earn particular acclaim for their helpfulness and ability to accommodate early check-ins and address any issues deftly, such as managing noise levels. Many guests appreciate the staff's kindness, noting instances where their thoughtfulness enhanced stays, such as surprising family members or providing valuable local advice. The hospitality extends across the hotel, from the front desk to the dining room, where guests report excellent service and attention to detail. Whether it’s the generosity at the breakfast table or the attentiveness in the café, the staff's dedication comes through in various aspects of the experience. With a team that is eager to assist and ensure everything is perfect, Ponferrada Plaza sets a high standard for service in a comfortable and tranquil environment.

Wi-Fi

Ponferrada Plaza offers a quaint and pleasant stay with spotless facilities, contributing to an enjoyable ambiance for guests. However, those relying on a strong internet connection might find the WiFi lacking. The internet speed tends to be slow, and coverage is inconsistent throughout the hotel, with some rooms experiencing particularly weak connectivity. Despite these connectivity challenges, the overall atmosphere and cleanliness of the hotel make it a comfortable base for exploring Ponferrada, although travelers may need to seek alternative solutions for their internet needs.

Parking

The parking situation at Ponferrada Plaza is notably convenient for guests, offering a variety of options that cater to different needs. The hotel provides free parking directly in front of the property, making it an excellent value-for-money choice for travelers. Guests appreciate the ease of finding parking spaces, with plenty available nearby, including some secure options for motorcycles. For those unable to secure a spot at the hotel itself, there is ample free parking across the street in supermarket lots, ensuring there's always a place to leave your vehicle. The location also features easy access to Ponferrada's center and shopping areas, making it a practical choice for both overnight stays and longer visits. Despite occasional occupancy by large groups such as cycling teams, the overall feedback reflects a hassle-free parking experience with good quality-price ratio.

3 Star

Ponferrada Plaza presents itself as a comfortable and quiet option for travelers seeking accommodation on the outskirts of Ponferrada. While classified as a three-star establishment, many guests find it comparable in quality to certain four-star hotels. This simple and nice hotel offers a pleasant experience, largely credited to its accommodating staff and overall comfort level. Guests appreciate the peaceful atmosphere, which makes for a tranquil stay, although some critique its out-of-date features and distance from the city center. Room quality varies, with some beds not living up to expectations, such as being overly soft. Despite this, the hotel generally meets or surpasses typical expectations for its star rating.

No, Ponferrada Plaza doesn't have any pool.

No, a spa isn't available at Ponferrada Plaza.

No, Ponferrada Plaza doesn't allow dogs.

Yes, parking facilities are available at Ponferrada Plaza.

Yes, Ponferrada Plaza has a gym.

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