Ponta Delgada, Rotunda de São Gonçalo nº 131 – S. Pedro37.751096,-25.658484(Show on Map)
8.4
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
The VIP Executive Azores Hotel garners praise for its strategic location, providing guests with both convenience and accessibility. Situated near Ponta Delgada's city center and the airport, the hotel offers excellent transport links, making it an ideal base for island exploration. Guests appreciate the proximity to essential amenities such as supermarkets, cafes and restaurants. The tranquility of the location and the ease of parking are additional benefits despite a 20-25 minute walk to the historic center.
The hotel receives commendations for its cleanliness, spacious and comfortable rooms and friendly staff. Rooms are well-maintained, modern and come with balconies offering beautiful views of the sea and mountains. Housekeeping is noted for maintaining a high standard of hygiene, further enhancing the guest experience.
Breakfast at the hotel is well-received for its variety and quality, often featuring local products such as fresh pineapple and oranges. However, some guests felt the need for more vegetable options and healthier choices over extended stays. While the breakfast service is praised for its pleasantness and organization, there are minor critiques regarding repetitive items and occasional issues with scrambled eggs and beverages.
The quality of dinners is generally appreciated with guests enjoying both the taste and presentation of the meals. Attentive service and good food are common highlights, though there's room for improvement in terms of meal variety and buffet warmth. The set dinner pricing receives mixed feedback, but many find it reasonable.
The hotel staff are consistently commended for their friendliness, attentiveness and professionalism. Positive interactions with the front desk, housekeeping and restaurant services significantly contribute to a pleasant stay.
While the hotel offers free WiFi, guest experiences with connectivity vary with some finding it inconsistent and unstable. The pool facilities also receive mixed feedback; the indoor pool is well-maintained and appreciated for its warm water, whereas the outdoor pool is often deemed too small.
Parking near the hotel is convenient with ample free street parking available, although the hotel’s paid parking options are considered pricey. For families, the hotel proves to be an excellent choice with child-friendly amenities, a welcoming atmosphere and a staff that ensures comfort and convenience for those traveling with children.
Overall, the VIP Executive Azores Hotel is a highly recommended option for both short and extended stays in Ponta Delgada, offering cleanliness, comfort and friendly service in a convenient location.
Categories
Honeymoon
This hotel features a special location and offers amenities like a hot tub. The combination of convenience and relaxation makes it suitable for a honeymoon, providing a comfortable and enjoyable experience.
Family
This hotel is family-friendly and offers services such as babysitting/child care. It also features an outdoor pool, laundry service and room service.
Business
This hotel offers 13 meeting rooms and an auditorium for 97 people, making it ideal for business events. It provides a business center and free Wi-Fi, with well-lit work desks in every air-conditioned room. The hotel combines quality service with a relaxed atmosphere, providing wellness facilities like a gym and indoor pool.
Parking
This hotel features parking for guests, making it easier to explore the surrounding areas. Its location and parking facilities provide a practical base for discovering the Azores, appealing to both business and leisure travelers.
Accessible
This hotel offers four wheelchair-friendly rooms and features seven elevators for easy access. It provides wheelchair-accessible facilities throughout the property, and guests can check door widths at reception.
4 Star
Located on Rotunda de São Gonçalo, this hotel offers executive-level accommodations. The hotel provides a range of amenities suitable for business and leisure travelers.
Outdoor Pool
The outdoor pool has an amazing view of the ocean. Also features clean, comfortable accommodations and friendly staff.
Romantic
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Rooftop Pool
Panoramic View Pool
Room Types
Standard Double or Twin RoomThis air-conditioned room has a satellite TV, desk and a minibar.
Each has a private bathroom with free toiletries.
Guests should inform the property in advance of the number of children they wish to bring. They may use the Special Requests Box when booking or contact the property directly.
Standard Double or Twin Room (2 Adults + 1 Child)This air-conditioned room has a satellite TV, desk and a minibar.
Each has a private bathroom with free toiletries.
Standard Single RoomThis air-conditioned room has a satellite TV, desk and a minibar.
Each has a private bathroom with free toiletries.
About VIP Executive Azores Hotel
Registry or License or Notification Number: 7217/RNET
Guest Reviews
8.4
Very Good
Review Summaries
Location
VIP Executive Azores Hotel is frequently praised for its strategic location, offering both convenience and accessibility. Situated near Ponta Delgada's city center and the airport, the hotel benefits from excellent transport links, including main roads and nearby public transport options. This makes it an ideal base for exploring the island by rental car.
Guests value the close proximity to essential amenities such as supermarkets, cafes and restaurants. The hotel is within a 10-15 minute walk to the waterfront, city center and key attractions, making it easy to immerse oneself in the local culture and atmosphere. Despite being positioned outside the busiest parts of the city, visitors appreciate the tranquility and ease of parking in the nearby areas.
Although some guests mention that it is a 20-25 minute walk to the historic center, most agree that the location compensates by providing quiet surroundings and excellent local connectivity. The hotel sits conveniently close to parks, playgrounds, a large grocery store and fast food restaurants, offering practical options for families and travelers.
Moreover, there are positive remarks about the hotel's cleanliness, comfortable rooms and friendly staff, contributing to a pleasant overall experience. The scenic views from the rooms and communal areas, including the rooftop, further enhance the appeal of the hotel’s location.
Despite minor inconveniences regarding the distance from the historic center, the hotel's excellent positioning, ease of access by car and proximity to local amenities and attractions make it a highly recommended choice for both short and extended stays in Ponta Delgada.
Breakfast
The breakfast at VIP Executive Azores Hotel receives mixed feedback from guests with a predominant inclination towards positive remarks. Many reviewers highlight the breakfast as very good with a lot of variety and quality, frequently mentioning its completeness and inclusion of local products. Specific items like fresh local pineapple and oranges are often praised, as well as the buffet's organization and the pleasant service in the breakfast area.
Guests appreciate the diverse selection, which ranges from sweet and savory options to fresh and varied products. On numerous occasions, the buffet breakfast is described as one of the best tried, maintaining a good balance between regional items and more traditional fare. The presentation and quality of items like pastries and cold cuts are also noted positively.
However, there are consistent critiques regarding the lack of vegetables and limited variety over extended stays. Some find the breakfast monotonous with basic or industrial-tasting items, citing repetitive choices without enough fresh or healthy options. Issues such as egg powder in scrambled eggs, artificial and overly sweet juices and subpar coffee tend to diminish the overall experience for some guests.
The breakfast service's value for money is another point of contention with some guests finding it pricey for what is offered, especially given it is not always included in the room rate. Though quite a few reviews commend the variety and quality of the breakfast, it appears that for a 4-star hotel, expectations are not always fully met, especially regarding more diverse and higher quality offerings.
Overall, while the breakfast experience at VIP Executive Azores Hotel is largely positive and appreciated by many, there is room for improvement, particularly in terms of variety and the inclusion of fresh, healthy options.
Dinner
Guests at the VIP Executive Azores Hotel generally appreciate the quality of dinners offered, praising the taste and presentation of the meals. Many highlight the exceptional service provided by attentive restaurant staff and find the restaurants to serve very good food overall. The dinner buffets are described as delicious by some guests with particular praise for specific dishes such as the desserts.
However, several reviews note that the dinner options can be quite limited and repetitive, often featuring just one fish and one meat dish. The variety of meals was a common point of concern with some guests finding the range of dishes monotonous and not always served warm. There are also comments about the buffet dinners being scarce and sometimes of poor quality with a few reviews comparing it to school cafeteria food.
The pricing for dinner, set at around 22 euros per person, received mixed feedback. While some guests felt it was a bit expensive given the lack of variety, others still found the meals delicious and considered the cost to be reasonable, especially when drinks were included. Overall, while the restaurant's food quality is appreciated, a greater variety of dinner options could enhance the dining experience for guests.
Rooms
The rooms at the VIP Executive Azores Hotel generally receive positive feedback for their cleanliness, spaciousness and comfort. Guests appreciate the modern facilities and ample storage space, along with the presence of balconies offering beautiful views of the sea and mountains. The rooms are described as quiet and tranquil, which enhances the overall comfort for travelers.
However, there are a few areas that guests believe need improvement. The decor and furnishings in many rooms seem outdated with some guests noting worn-out carpets and furniture that could use refreshing. Additionally, the soundproofing in the rooms is often mentioned as inadequate, leading to occasional disturbances.
Despite these drawbacks, the large and well-maintained rooms, along with comfortable beds and modern bathrooms, make for a pleasant stay. The hotel's cleanliness and the friendliness of the staff also contribute to a positive experience, though some minor maintenance issues, like malfunctioning curtains and AC, are occasionally reported.
Overall, the VIP Executive Azores Hotel offers spacious, comfortable and clean rooms with lovely views, making it a solid choice for a stay in Ponta Delgada, albeit with some need for updates and minor fixes.
Beds
The beds at the VIP Executive Azores Hotel receive a mixed but generally positive reception from guests. Many reviewers highlight the comfortable nature of the beds with phrases such as "comfortable beds," "comfortable bedding," and "very comfortable mattresses" frequently mentioned. Some even describe the beds as "super comfortable" and note the spacious and enjoyable rooms that accompany them.
However, the reviews also indicate certain areas for improvement. A number of guests pointed out issues with the condition of the mattresses, describing some as "very old, worn and uncomfortable." Others felt that the pillows were too soft or unsatisfactory with a few mentioning that only one pillow per person was provided, which was insufficient for comfort. Additionally, some reviewers noted the lack of power outlets near the beds as an inconvenience.
Despite these areas for improvement, the overall consensus leans towards a positive experience with comfortable sleeping arrangements. Future guests might appreciate the effort to maintain and upgrade bed and pillow quality to ensure a consistently restful stay.
Cleanliness
The VIP Executive Azores Hotel receives overwhelmingly positive feedback regarding its cleanliness. Guests frequently commend the very clean rooms and the overall spotless state of the hotel. The rooms, bathrooms and common areas are well-maintained with daily cleaning ensuring a high standard of hygiene. Many reviewers highlight the cleaners' excellent performance and attentiveness, noting that the room cleaning exceeded expectations. The hotel’s cleaning service is described as efficient, prompt and thorough, contributing to a pleasant and comfortable stay. The breakfast area also receives praise for its cleanliness. Despite a few mentions of old or dirty carpets and occasional musty odors, the general consensus points to an impeccably clean establishment that adheres rigorously to cleanliness protocols, especially those related to COVID-19. The combination of clean, spacious rooms, attentive housekeeping and meticulous disinfection practices make the VIP Executive Azores Hotel a well-regarded option for travelers seeking a hygienic and comfortable environment.
Staff
The staff at VIP Executive Azores Hotel receive commendations for their remarkable friendliness, attentiveness and professionalism. Guests consistently highlight the welcoming nature of the employees, detailing experiences with polite and helpful team members throughout different areas of the hotel, from reception to housekeeping and restaurant services. Guests are particularly impressed by the front desk staff, especially individuals like Monica, Andrea and Kevin, who went above and beyond to ensure a pleasant stay.
The housekeeping team also garners praise for their friendliness and efficiency, ensuring that the rooms and common areas are spotless. Dining staff, despite a few isolated negative incidents, are generally noted for their willingness to assist and maintain a pleasant environment.
Guest interactions with staff are usually positive, featuring quick responses to needs and a readiness to solve any issues that arise. The staff's multilingual capabilities and the 24/7 reception service further enhance guest experiences. Even when guests face unexpected challenges, such as injuries, the hotel staff are noted for their empathy and assistance.
In sum, the warm, efficient and professional attitude of the staff significantly contributes to the overall positive experience at VIP Executive Azores Hotel.
Wi-Fi
The WiFi experience at the VIP Executive Azores Hotel receives mixed feedback according to guest reviews. On a positive note, many guests have found the WiFi connection to be good and reasonably fast, allowing for easy access and free usage throughout their stay. Some guests appreciated having WiFi as part of the package, mentioning it worked well and was helpful for their needs.
However, numerous reviews highlight issues with the WiFi, describing it as weak, intermittent and often unstable. There were recurring problems with connectivity, making video calls challenging and requiring frequent reauthentication every time a device went to sleep. Some guests reported spending more time in the hallway where the connection was better, rather than in their rooms. Other issues included difficulties connecting with room-specific access data and poor reception from the router.
Although the hotel seems to offer free WiFi, several guests suggested improvements were necessary, as the current network could be unreliable and sometimes non-existent.
Pool
The pool facilities at the VIP Executive Azores Hotel received mixed reviews from guests. The hotel offers both an indoor and outdoor swimming pool, though the size of these pools often fell short of guest expectations with many describing the outdoor pool as tiny and the rooftop pool only suitable for just a handful of people. The outdoor pool area itself garnered positive feedback for being pleasant, but issues with cleanliness and maintenance were raised several times. On a brighter note, the indoor pool, which is heated and available from early morning to late evening, was frequently praised for its warm water and good conditions. Additionally, it features gym equipment and is part of the overall fitness and relaxation amenities of the hotel. Despite the small size, some guests appreciated the comfort and maintenance of the indoor pool area, while others found the closed, windowless environment less appealing. Ultimately, guests found the pool amenities acceptable but noted that improvements could enhance the overall experience.
Parking
For travelers staying at the VIP Executive Azores Hotel, parking appears to be a mixed bag. While the hotel does offer parking, it comes at a rather steep price of around 10 euros per day with some guests finding this cost to be higher than expected. Fortunately, alternatives are available: many reviewers found ample free parking on the streets surrounding the hotel, making it convenient to avoid the hotel's parking fees. Despite the availability of free and easy street parking, the hotel’s own parking facilities were noted to be somewhat limited and, occasionally, not in the best condition, described as dirty by some guests.
For those driving to the hotel, it’s advisable to look for free street parking in the vicinity as it’s commonly reported to be easy to find and close by. The alternative paid underground and covered parking options are available but come with additional costs, which guests found to be pricey. Overall, while parking at the hotel can be costly, there are plenty of convenient and free options nearby that simplify the experience for those traveling by car.
Family
The VIP Executive Azores Hotel is frequently highlighted as a perfect destination for families. Many guests appreciated the comfortable and friendly atmosphere, which makes it an ideal spot for those traveling with children. The hotel offers various amenities that are beneficial for families, such as family rooms, child beds and a small children’s activity room. The staff is described as accommodating and helpful, ensuring that everything needed for a comfortable stay with kids is readily available.
The hotel’s location is also noted with nearby playgrounds and a supermarket adding to the convenience for families. For indoor entertainment, children can enjoy the attractive indoor pool, although some reviews suggest that the outdoor pool may not be as suitable for families. Overall, the hotel is praised for being family-oriented, making it a good choice for family vacations, quick stopovers with kids and trips with toddlers and babies. Despite the minor issue with the carpet cleanliness noted by a guest, the general sentiment about the hotel's family-friendliness remains positive. This hotel could be considered a value-for-money option for anyone planning a family trip with enjoyable and practical facilities aimed at making family stays pleasant and stress-free.
4 Star
The VIP Executive Azores Hotel presents itself as a four-star establishment, though guest reviews suggest a mixed experience. While the hotel offers various four-star amenities such as a private rooftop pool, gym and sauna and features comfortable and clean rooms with remarkable room sizes, certain areas fall short of expectations for a hotel in this category.
Guests appreciated the comfortable beds and modern facilities, finding the overall experience satisfactory and even excellent for business trips. The hotel services generally match those anticipated at a four-star level with many praising the cleanliness and comfort of the rooms.
However, some elements did not live up to the four-star standard. The breakfast received criticism for being modest and of poor quality with limited options and ingredients not meeting expectations for this star rating. There were also remarks about the overall condition of the hotel, noting that it is in need of modernization and proper renovation. The carpets were particularly pointed out as being "disgusting" and there were several comments regarding the interior as "seriously dirty."
Additionally, the location posed an inconvenience for some, being too far from the center. Despite sufficient parking in the area, some guests believed that parking should be complimentary for a four-star establishment.
Overall, while the VIP Executive Azores Hotel meets many criteria for a four-star rating, reviews indicate that there is room for improvement in maintaining the quality and experience associated with this classification. It delivers good value for money, but the expectation set by its four-star rating suggests it should be striving for more.
Business
VIP Executive Azores Hotel appears to cater well to business travelers with a range of practical facilities and services. The hotel features meeting rooms and conference rooms that can accommodate corporate events and business meetings. Guests appreciate the free parking offered to company guests and the ample street parking that alleviates any parking concerns.
Frequent business travelers have noted the hotel's ability to meet traditional business standards and offers conditions that meet general business needs, highlighting the availability of sufficient outlets and multiple desk workstations. The high-speed internet is mostly reliable, crucial for business activities. The courteous staff, cleanliness, reliable Wi-Fi and the basic breakfast buffet also contribute positively to the overall guest experience.
However, some reviews mention that the hotel lacks charm and has limited business amenities, describing it as an old conference hotel with plain rooms. There are basic conference amenities available, but some guests have expressed a desire for improved business services. Despite these critiques, the overall consensus is that VIP Executive Azores Hotel provides good value for money and is suitable for business trips.
Accessible
The VIP Executive Azores Hotel received positive feedback from guests with disabilities regarding several accessibility factors. Many noted the hotel's convenient proximity to highways and transportation, making it easy to reach by car and offering easily accessible parking options. Although the hotel is not centrally located, requiring a 20-25 minute walk to the center, its general accessibility was still appreciated. The hotel premises, including common areas and rooms, were mentioned as being wheelchair accessible, which was a notable plus for guests with mobility concerns.
However, some reviews indicated that certain accessibility features could use improvement with a few guests pointing out that the hotel does not excel in this area. The hotel was also noted to be somewhat outdated with general deterioration affecting the overall experience. Despite these drawbacks, the helpfulness and interaction with the staff were highlighted positively, suggesting a supportive environment for guests.
Overall, the VIP Executive Azores Hotel offers a mix of accessible features and areas needing enhancement, but stands out for its approachable location and supportive staff.
Rooftop Pool
The VIP Executive Azores Hotel features both an indoor pool and a rooftop pool on the eighth floor. The rooftop pool is attractively designed and offers a beautiful setting for sunbathing with breathtaking views of the surrounding area. Although the pool is small, it provides a relaxing environment for guests, complemented by the availability of snacks. The terrace surrounding the pool is a lovely spot to unwind. However, some guests noted that the poolside furniture was in need of improvement and cleanliness could be enhanced. Additionally, the rooftop bar and restaurant were closed during some guests' stays, which was a minor inconvenience. Overall, while the rooftop pool may be on the smaller side, its tranquil ambiance and stunning views make it a notable feature of the hotel.
Outdoor Pool
The outdoor pool at VIP Executive Azores Hotel has received mixed reviews from guests with several highlighting its compact size. Although the rooftop setting of the pool initially sounds appealing, many guests found it to be very small, likening it to a pool that is not suitable for proper swimming. Some also noted inconsistency in the water temperature and the pool area’s cleanliness with a few reviews mentioning that it was not up to their expectations. Despite its shortcomings, the small outdoor pool does offer a spot to cool off and relax, though it is clear that improvements in maintenance and size would significantly enhance guest satisfaction. The existence of both indoor and outdoor pool options provides some versatility with guests appreciating the rooftop pool’s availability.
Romantic
The VIP Executive Azores Hotel is frequently praised for its romantic atmosphere, making it an excellent choice for couples seeking a cozy, quiet getaway. Guests appreciate the great hospitality and the romantic dinner options that enhance their stay, including live music evenings. The rooms with balconies are particularly appreciated, offering stunning, romantic views that add to the overall experience. Whether it's for a honeymoon, Valentine's Day or simply a romantic retreat, the hotel is a favored spot for couples celebrating special occasions like weddings. The breakfast offerings designed for couples further elevate the romantic experience. Overall, the hotel provides an excellent dining experience and caters well to those seeking a romantic stay.
FAQ
Yes, VIP Executive Azores Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at VIP Executive Azores Hotel.
No, VIP Executive Azores Hotel doesn't allow dogs.
Yes, parking facilities are available at VIP Executive Azores Hotel.
No, VIP Executive Azores Hotel doesn't have a gym.
