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Summary of reviewsLa Quinta Inn & Suites by Wyndham Pontoon Beach, IL, receives positive feedback for its convenient location, comfortable accommodations, and friendly staff. The hotel is well-situated outside the city hustle, providing a peaceful environment with easy access to major highways and nearby attractions like Southern Illinois University Edwardsville (SIUE). Guests appreciate the accessibility to local dining options and the added security of a nearby police station.
Guests generally find the hotel rooms clean, spacious, and well-equipped with amenities like mini fridges and microwaves. The beds are highlighted for their comfort, contributing to a restful stay. Though maintenance issues and updates have been noted as areas for improvement, the overall cleanliness and spaciousness seem to satisfy most visitors.
The hotel's breakfast offerings receive mixed reviews, with some guests enjoying the variety and quality while others desire more options and improvements. Despite these mixed opinions, the breakfast is generally considered satisfactory.
The staff at La Quinta Inn & Suites is frequently praised for their friendliness, professionalism, and accommodating nature, enhancing the welcoming atmosphere of the property. From housekeeping to the front desk, the team's excellent service is a standout feature of the guest experience.
Overall, guests find the hotel to be a comfortable and clean option for their stay, with a conveniently peaceful location and attentive staff enhancing their experience. Some minor updates and consistent attention to detail could further improve the guest experience. Show more
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Categories
Dog Friendly Hotel
La Quinta hotels are generally pet-friendly. Contact the specific hotel to confirm pet policies, fees, and available amenities for pets.
Business Hotel
This La Quinta Inn & Suites in Pontoon Beach offers business travelers free Wi-Fi and a business center. It provides a comfortable and convenient stay for those on business.
Accessible Hotel
The hotel offers mobility accessible rooms, including a 2 Queen Beds, Mobility Accessible Room, Non-Smoking and a Deluxe King Room with Mobility Accessible - Non-Smoking.,,
3-Star Hotel
The La Quinta Inn & Suites provides comfortable accommodations with free breakfast. It is a reliable option for travelers seeking a balance of value and convenience.
Hotel with Indoor Pool
The hotel is noted for having a 'nice pool,' providing a pleasant aquatic amenity for guests. It is described as a good choice for a comfortable stay.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Room Types
Queen Room with Two Queen BedsThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King RoomThe spacious double room provides air conditioning, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a flat-screen TV with cable channels. The unit offers 1 bed.
Excutive King room The spacious double room features air conditioning, a sofa, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room provides a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds.
Family SuiteThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Deluxe Family RoomThe family room features air conditioning, a sofa, as well as a private bathroom boasting a bath or a shower and a hairdryer. The family room provides a carpeted floor. The unit has 3 beds.
Queen Room with Two Queen Beds - Mobility Access/Non-SmokingThe family room features air conditioning, a carpeted floor, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.
King Room - Mobility Access/Non-SmokingThe triple room features air conditioning, a carpeted floor, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
Guest Reviews
7.2
Good
Location
La Quinta Inn & Suites by Wyndham Pontoon Beach IL offers a convenient and accessible location that has garnered positive remarks from guests. Positioned outside the hustle and bustle of the city, it provides the peace of a quieter environment while maintaining close proximity to essential places and attractions. Guests appreciate its easy access to major highways, ensuring smooth travel to nearby destinations, including Southern Illinois University Edwardsville (SIUE). The location boasts proximity to numerous dining options, making it a great choice for travelers who enjoy exploring local eateries. Additionally, the nearby police station adds an extra layer of safety and security, which many visitors have found reassuring. Overall, the hotel's favorable location, paired with clean amenities and accommodating staff, creates a seamless and pleasant experience for guests.
Breakfast
The breakfast experience at La Quinta Inn & Suites by Wyndham Pontoon Beach IL reveals a mixed reception from guests. Many appreciated the assortment and variety provided, finding it better than expected, with good options available during their stay. Some visitors enjoyed nice breakfasts each morning, describing the offerings as great or good. Yet, others were less satisfied, describing it as pitiful, with complaints about hard biscuits and unappetizing eggs. While some guests felt the selection was alright and up to standard, there was a desire for more variety. Overall, the breakfast seems to offer a satisfactory experience for some guests, though it may not consistently meet all expectations.
Rooms
La Quinta Inn & Suites by Wyndham Pontoon Beach IL offers rooms that are generally clean and spacious, with many guests appreciating the mini fridge and microwave facilities as convenient additions. Beds are noted for their comfort, contributing to a pleasant stay. While the hotel offers nice rooms in a good location with friendly staff, there are indications that maintenance may be lacking in some areas, with cosmetic repairs seemingly neglected and certain issues like mildew odors and shower problems mentioned. Despite these concerns, many guests found the hotel itself clean, emphasizing the overall cleanliness and spaciousness of their accommodations. Some rooms showed recent repairs, particularly in the bathroom area, but there are comments suggesting the need for updates and more thorough attention to detail. Overall, the rooms provide an adequate experience with potential improvements needed in terms of maintenance and updates.
Beds
Visitors to La Quinta Inn & Suites by Wyndham Pontoon Beach IL generally find the beds to be a highlight of their stay, with many guests praising the comfort and cleanliness of the bedding. The beds are frequently described as very comfortable, contributing to a restful night's sleep for those who stay. While there are occasional remarks about softer mattresses not being ideal for everyone, most feedback points to an overall positive experience with the room's sleeping arrangements. Cleanliness of the beds is another commendable aspect, ensuring guests feel at ease. However, it's worth noting that some guests have found the pull-out mattress in need of improvement.
Cleanliness
La Quinta Inn & Suites by Wyndham in Pontoon Beach, IL, consistently earns positive feedback for its overall cleanliness and quiet ambiance. Guests appreciate the clean and well-maintained common areas and facilities. The hotel rooms are described as spacious, well-equipped, and generally clean, complementing the hotel's nice location and accommodating management. However, some visitors have noted areas for improvement, such as stained bed covers, minor bathroom maintenance issues, and occasional musty odors in the carpet. While the hotel generally offers a clean and comfortable stay, attention to these details could enhance the guest experience further.
Staff
At La Quinta Inn & Suites by Wyndham Pontoon Beach, IL, the staff consistently receives praise for being a standout feature of the hotel. Guests frequently describe the team as friendly, courteous, and accommodating, creating a welcoming atmosphere throughout the property. From housekeeping to the breakfast team and front desk, the staff's professionalism and helpfulness are apparent. The management has also been highlighted for its accommodating nature, ensuring guest needs are met. Despite one mention of a less positive experience with a manager at check-in, the overwhelming sentiment suggests that the hotel's staff contributes positively to the guest experience.
Yes, La Quinta Inn & Suits by Wyndham Pontoon Beach IL has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at La Quinta Inn & Suits by Wyndham Pontoon Beach IL.
Yes, La Quinta Inn & Suits by Wyndham Pontoon Beach IL welcomes dogs.
No, parking facilities aren't available at La Quinta Inn & Suits by Wyndham Pontoon Beach IL.
Yes, La Quinta Inn & Suits by Wyndham Pontoon Beach IL has a gym.