Hotel Indigo Savannah Historic District by IHG, generally receives positive reviews for its premier location in the heart of Savannah’s historic district. Guests frequently praise the unparalleled proximity to major attractions like River Street and City Market, making it an ideal base for exploring the vibrant downtown area. The walkable location allows guests to easily access shops, restaurants and historical sites with trolley stops nearby for further excursions. The convenience and charm of the location, combined with friendly and attentive staff, contribute significantly to a memorable stay.
The breakfast at Hotel Indigo is also well-regarded by many guests, who appreciate the variety of selections and the delicious hot buffet. The presentation and quality of the breakfast receive positive feedback and the courteous breakfast staff enhance the dining experience. However, some guests express dissatisfaction with the extra cost and occasional slow service. Despite this, the breakfast offerings are often highlighted as a delightful start to the day.
Dinner at the hotel receives mixed reviews. Although the bar/lounge area is praised for its inviting atmosphere and complimentary drinks, the restaurant's dinner service falls short for several guests, who find the food overpriced and the menu limited. The positive aspects include standout items like the mussels appetizer, but issues with slow service and the restaurant's operating hours detract from the overall experience. Reservations are recommended during busy times to ensure a positive dining experience.
Rooms at Hotel Indigo are appreciated for their cleanliness, comfort and unique decor. Guests enjoy the spacious suites, high ceilings and natural light with the beds and pillows often noted as particularly cozy. However, some find the rooms smaller than expected with maintenance issues such as musty smells, mold and worn-out furniture occasionally reported. Noise from the street can also be an issue for rooms facing the road. Despite these drawbacks, the overall historic charm and modern amenities of the rooms contribute positively to guests' stays.
Cleanliness in general receives mixed reviews. While some guests find their rooms and the lobby impeccably clean, others report issues with dirty floors, mold and musty odors. Inconsistencies in room cleaning and maintenance in public areas like hallways and elevators highlight areas for improvement in ensuring a more comfortable stay for all guests.
The hotel staff generally receive positive reviews for their friendliness and helpfulness. Specific staff members, like Teesha and Milton, are often mentioned for their exceptional service and the valet, concierge and front desk teams are commended for their efficiency and welcoming demeanor. Some guests, however, encounter rude or inattentive staff, indicating a need for consistency in customer service.
The free WiFi at the hotel generates mixed feedback. While some guests find the internet connection strong and fast, others experience issues with spotty or non-existent service. The inconsistency in WiFi performance suggests potential challenges with internet access during the stay.
The gym is described as clean and adequately equipped, although small and sometimes outdated. Despite its size and occasional warmth, the 24-hour availability is appreciated by guests looking to maintain their workout routines.
Parking at the hotel primarily features valet services, which, while convenient, are often criticized for their high costs. The valet staff are praised for their friendliness, but the steep price and ongoing construction-related congestion detract from the overall parking experience. Guests suggest nearby public garages as more economical alternatives.
For families, the hotel offers a somewhat mixed experience. While its prime location and spacious rooms appeal to some family travelers, issues with furniture comfort and the lack of family-specific facilities like microwaves in the rooms can be problematic. Despite these challenges, the hotel remains a decent option for families due to its convenient location and overall layout.
The hotel's proximity to Savannah's vibrant nightlife is a significant advantage for guests looking to enjoy the local bars, restaurants and live music. However, the energetic nightlife scene can result in considerable street noise, which may affect the tranquility of the stay for some guests.
Overall, Hotel Indigo Savannah Historic District by IHG, offers a charming and convenient place to stay with its central location and friendly staff. While improvements are needed in areas like dining, room maintenance and WiFi consistency, the hotel remains a popular choice for travelers looking to fully immerse themselves in the historic and cultural offerings of Savannah.
The River Street Inn is a charming and historic hotel located in the heart of Savannah's historic district, right on the river. Guests love the location, which allows for easy walking access to restaurants, shops and attractions. The rooms are comfortable and clean with many offering great views of the water. The staff is friendly and helpful with many guests praising the valet service and happy hour hosted by Val. While some guests have had mixed experiences with parking and front desk staff, the majority of reviews are positive. The hotel's historic building and decor add to the charm and authenticity of the stay. Overall, the River Street Inn offers a unique and enjoyable experience for those looking to explore Savannah's historic district.
The Marshall House, part of the Historic Inns of Savannah Collection, is consistently praised for its stellar location in the heart of Savannah's historic district. Guests appreciate the easy access to major attractions, dining options and the city's vibrant downtown area, making it an ideal base for exploration. The hotel's historical architecture adds an authentic Southern flair, enhancing the overall experience despite occasional street noise.
The breakfast experience is a major highlight with many guests commending the delicious variety and the charming courtyard dining option. Attentive and friendly staff contribute to a delightful atmosphere, although a few reviewers noted areas for improvement, such as the freshness of certain items and the ordering process. However, these minor drawbacks do not overshadow the predominantly positive dining experience.
Dinner at The Marshall House is equally delightful, particularly at Bistro 45, the on-site restaurant, known for its excellent food and service. The evening wine and champagne receptions, often accompanied by live music and trivia, are a favorite among guests, adding to the social and engaging atmosphere of the hotel.
Rooms at The Marshall House are noted for their historical character with beautiful period-appropriate decor, high ceilings and well-maintained original floors. While some guests found the rooms smaller than expected, the overall cleanliness and comfort, including modern conveniences in the bathrooms, were well-received. Noise levels can vary, but many guests enjoyed a peaceful stay.
Cleanliness at The Marshall House is exceptional with spotless rooms and common areas consistently praised. The housekeeping team's attention to detail ensures a high standard of hygiene, contributing to the overall charm and comfort of the historic property.
The staff at The Marshall House stand out for their exceptional friendliness and professionalism. Guests appreciate the attentive service, from the front desk to housekeeping with special mentions of the efficient valet and concierge services. The warm hospitality and Southern charm of the staff greatly enhance the guest experience.
The hotel offers complimentary WiFi, generally described as dependable and strong, ensuring a positive online experience. Parking options include both valet and nearby public garages with guests appreciating the convenience and accessibility, despite some considering the valet service pricey.
The Marshall House is family-friendly, offering accommodating services and kid-friendly amenities that make it an ideal choice for families. The hotel's central location and welcoming atmosphere ensure a comfortable and enjoyable stay for guests of all ages.
Nightlife is another appealing aspect with live entertainment options and social events like the evening wine receptions creating a vibrant atmosphere. The hotel's proximity to numerous bars, clubs and restaurants allows guests to easily explore Savannah's lively nightlife scene.
The comfort of the beds received mixed reviews with many finding them exceptionally comfy, while others noted firmness. Overall, guest satisfaction with the bedding varied, suggesting room for updates in some instances.
As a four-star establishment, The Marshall House excels with its elegant ambiance, great service and historical charm. Guests often highlight the hotel's breakfast, room comfort and central location as features that exceed typical four-star standards. The combination of historic elegance, outstanding customer service and excellent amenities ensures a memorable stay, making The Marshall House a highly recommended choice for travelers seeking a taste of Savannah's rich heritage.
East Bay Inn, part of the Historic Inns of Savannah Collection, is lauded for its exceptional location in the heart of Savannah, putting guests within walking distance of the city’s most beloved attractions, including historic squares and River Street. The historic charm of the building adds to the overall experience, creating a perfect starting point for exploring Savannah.
Guests consistently praise the beautiful, clean and comfortable rooms that blend historic decor with modern amenities. The spacious rooms with high ceilings and large windows offer lovely views and a quaint ambiance. The beds, largely described as comfortable, have some mixed reviews, but overall contribute to a restful stay.
The hotel's cleanliness is widely appreciated with guests highlighting the well-maintained and spotless rooms and bathrooms. Some occasional remarks about dust in less noticeable areas don't detract from the generally high standards of cleanliness.
The staff at East Bay Inn receive significant praise for their friendliness, helpfulness and willingness to accommodate guests’ needs, enhancing the overall guest experience. The pet-friendly policy is notably appreciated with staff welcoming both pets and their owners warmly.
The on-site restaurant, Debi's, is recognized for serving delicious breakfast and lunch, although breakfast is not included in the stay. Guests appreciate the convenience and quality of the dining experience, even though the restaurant does not operate in the evening.
Parking, although mentioned as limited and somewhat challenging, is generally viewed positively due to the inclusion of nearby options at no extra cost. Some guests note the absence of valet service, which could be a minor inconvenience.
Overall, East Bay Inn offers a delightful combination of historic charm, modern comfort, excellent service and a prime location, making it an ideal choice for visitors looking to immerse themselves in the allure of Savannah.
The Kimpton Brice Hotel by IHG, is a beautiful boutique hotel located in the heart of historic Savannah, offering a perfect blend of historic charm and modern chic. Guests rave about the hotel's convenient and perfect location, situated just steps away from River Street and the city's many sites. The hotel is widely praised for its cleanliness with many guests describing it as 'impeccable' and 'well kept'. The staff provides southern hospitality at its finest with friendly and accommodating service. The hotel is wonderfully dog-friendly, making it ideal for those traveling with pets and families. Guests consistently rave about the comfort of the beds, providing a great night's sleep. While some guests had minor issues with breakfast, room service and parking costs, they did not detract from guests' overall satisfaction with the hotel. Overall, the Kimpton Brice Hotel offers a comfortable and lovely stay with minor issues that can easily be fixed.
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Heated Pool
Outdoor Pool
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