Hotel Indigo Savannah Historic District by IHG, generally receives positive reviews for its premier location in the heart of Savannah’s historic district. Guests frequently praise the unparalleled proximity to major attractions like River Street and City Market, making it an ideal base for exploring the vibrant downtown area. The walkable location allows guests to easily access shops, restaurants and historical sites with trolley stops nearby for further excursions. The convenience and charm of the location, combined with friendly and attentive staff, contribute significantly to a memorable stay.
The breakfast at Hotel Indigo is also well-regarded by many guests, who appreciate the variety of selections and the delicious hot buffet. The presentation and quality of the breakfast receive positive feedback and the courteous breakfast staff enhance the dining experience. However, some guests express dissatisfaction with the extra cost and occasional slow service. Despite this, the breakfast offerings are often highlighted as a delightful start to the day.
Dinner at the hotel receives mixed reviews. Although the bar/lounge area is praised for its inviting atmosphere and complimentary drinks, the restaurant's dinner service falls short for several guests, who find the food overpriced and the menu limited. The positive aspects include standout items like the mussels appetizer, but issues with slow service and the restaurant's operating hours detract from the overall experience. Reservations are recommended during busy times to ensure a positive dining experience.
Rooms at Hotel Indigo are appreciated for their cleanliness, comfort and unique decor. Guests enjoy the spacious suites, high ceilings and natural light with the beds and pillows often noted as particularly cozy. However, some find the rooms smaller than expected with maintenance issues such as musty smells, mold and worn-out furniture occasionally reported. Noise from the street can also be an issue for rooms facing the road. Despite these drawbacks, the overall historic charm and modern amenities of the rooms contribute positively to guests' stays.
Cleanliness in general receives mixed reviews. While some guests find their rooms and the lobby impeccably clean, others report issues with dirty floors, mold and musty odors. Inconsistencies in room cleaning and maintenance in public areas like hallways and elevators highlight areas for improvement in ensuring a more comfortable stay for all guests.
The hotel staff generally receive positive reviews for their friendliness and helpfulness. Specific staff members, like Teesha and Milton, are often mentioned for their exceptional service and the valet, concierge and front desk teams are commended for their efficiency and welcoming demeanor. Some guests, however, encounter rude or inattentive staff, indicating a need for consistency in customer service.
The free WiFi at the hotel generates mixed feedback. While some guests find the internet connection strong and fast, others experience issues with spotty or non-existent service. The inconsistency in WiFi performance suggests potential challenges with internet access during the stay.
The gym is described as clean and adequately equipped, although small and sometimes outdated. Despite its size and occasional warmth, the 24-hour availability is appreciated by guests looking to maintain their workout routines.
Parking at the hotel primarily features valet services, which, while convenient, are often criticized for their high costs. The valet staff are praised for their friendliness, but the steep price and ongoing construction-related congestion detract from the overall parking experience. Guests suggest nearby public garages as more economical alternatives.
For families, the hotel offers a somewhat mixed experience. While its prime location and spacious rooms appeal to some family travelers, issues with furniture comfort and the lack of family-specific facilities like microwaves in the rooms can be problematic. Despite these challenges, the hotel remains a decent option for families due to its convenient location and overall layout.
The hotel's proximity to Savannah's vibrant nightlife is a significant advantage for guests looking to enjoy the local bars, restaurants and live music. However, the energetic nightlife scene can result in considerable street noise, which may affect the tranquility of the stay for some guests.
Overall, Hotel Indigo Savannah Historic District by IHG, offers a charming and convenient place to stay with its central location and friendly staff. While improvements are needed in areas like dining, room maintenance and WiFi consistency, the hotel remains a popular choice for travelers looking to fully immerse themselves in the historic and cultural offerings of Savannah.
The River Street Inn is a charming and historic hotel located in the heart of Savannah's historic district, right on the river. Guests love the location, which allows for easy walking access to restaurants, shops and attractions. The rooms are comfortable and clean with many offering great views of the water. The staff is friendly and helpful with many guests praising the valet service and happy hour hosted by Val. While some guests have had mixed experiences with parking and front desk staff, the majority of reviews are positive. The hotel's historic building and decor add to the charm and authenticity of the stay. Overall, the River Street Inn offers a unique and enjoyable experience for those looking to explore Savannah's historic district.
The Kimpton Brice Hotel by IHG, is a beautiful boutique hotel located in the heart of historic Savannah, offering a perfect blend of historic charm and modern chic. Guests rave about the hotel's convenient and perfect location, situated just steps away from River Street and the city's many sites. The hotel is widely praised for its cleanliness with many guests describing it as 'impeccable' and 'well kept'. The staff provides southern hospitality at its finest with friendly and accommodating service. The hotel is wonderfully dog-friendly, making it ideal for those traveling with pets and families. Guests consistently rave about the comfort of the beds, providing a great night's sleep. While some guests had minor issues with breakfast, room service and parking costs, they did not detract from guests' overall satisfaction with the hotel. Overall, the Kimpton Brice Hotel offers a comfortable and lovely stay with minor issues that can easily be fixed.
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