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Hotel San Martin Popayan

Popayan , Carrera 9 No.18 N 40 (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel San Martin Popayan is a popular choice for travelers due to its excellent central location, offering easy access to Popayán's key attractions, shopping, and dining venues. Guests particularly appreciate the convenience of nearby restaurants serving delightful local cuisine, and despite some concerns about room views and noise levels, the tranquil atmosphere prevails. The hotel's staff receives high praise for their exceptional service, consistently enhancing the guest experience with warmth and attentiveness from check-in to check-out.

The breakfast at Hotel San Martin Popayan often impresses with its complete and flavorful offerings. Many guests highlight local treats such as pandebonos and buñuelos, contributing to a satisfying start to the day. The friendly and attentive breakfast staff further enhance the dining experience, though some suggest improvements in variety and presentation.

Rooms at the hotel are characterized by their modernity, comfort, and cleanliness. Many visitors appreciate the spaciousness, comfortable beds, and well-maintained infrastructure, despite occasional critiques about decor, lighting, and room size. While some rooms suffer from noise or lack certain advertised amenities, the overall spaciousness and cleanliness generally offset these issues.

The hotel's commendable reputation for cleanliness extends beyond the rooms to the overall infrastructure, further complemented by good facilities and friendly staff. Although minor issues like dust or incomplete cleaning are occasionally mentioned, most guests find the accommodations clean and comfortable.

Wi-Fi connectivity presents a mixed bag, with some areas like the fifth floor providing better access than others. Inconsistencies in internet performance might pose challenges for those needing reliable connections, although most guests manage to connect with varying success.

Hotel San Martin Popayan also stands out for its notably comfortable beds, a key feature frequently praised by guests. The beds contribute significantly to the comfort of the rooms, enhancing guests' overall experience despite some discomfort with pillows.

In summary, the combination of a strategic location, exceptional service, cleanliness, and comfortable rooms make Hotel San Martin Popayan a preferred choice for travelers exploring Popayán.
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Categories

Dog Friendly Hotel

This hotel is pet-friendly and offers amenities such as an indoor and outdoor swimming pool, a fitness center, and a restaurant, ensuring a pleasant experience for both guests and their pets.

Hotel with Swimming Pool

This hotel offers both an indoor and an outdoor swimming pool, providing options for swimming regardless of the weather. It is located 2.3 km from Popayan town center and provides free WiFi access.

Outdoor Pool

Business Hotel

This hotel offers a casino, nightclub, and a 24-hour fitness center. It also has a 24-hour business center and conference space measuring 2153 square feet (200 square meters).

Hotel with Parking

Offers free parking and valet parking, providing convenient options for guests with vehicles. Guests have praised the hotel for its comfortable beds and good service.

4-Star Hotel

This hotel offers comfortable accommodation with essential amenities. Its central location makes it convenient for exploring the city.

Hotel with Outdoor Pool

This hotel offers both an indoor and an outdoor swimming pool, providing versatile options for aquatic activities. The outdoor pool is complemented by a spa tub and sauna facilities, enhancing the overall leisure experience.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Gym

Room Types

Double Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides executive lounge access, a wardrobe, a sofa, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.

Presidential Suite Guests will have a special experience as the suite offers a spa bath. This spacious suite is comprised of 2 living rooms, 2 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. The suite's kitchen, which has a microwave, is available for cooking and storing food. This suite features a tea and coffee maker, executive lounge access, a flat-screen TV with cable channels and a terrace. The unit offers 2 beds.

Junior Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features a flat-screen TV with cable channels, executive lounge access, a coffee machine, a seating area as well as pool views. The unit has 1 bed.

Twin Room This twin room offers a tiled floor and a TV. The unit has 2 beds.

Basic Triple Room This triple room provides a tiled floor and a TV.

Standard Twin Room This twin room features a tiled floor and a TV. The unit has 2 beds.

Single Room This single room features a tiled floor and a TV. The unit has 1 bed.

Deluxe Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite is furnished with a desk and a seating area and provides a coffee machine and a tiled floor. The unit offers 1 bed.

Suite This spacious suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The suite is furnished with a desk and a seating area and offers a coffee machine and a tiled floor. The unit offers 1 bed.

Suite This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite is furnished with a desk and a seating area and provides a coffee machine and a tiled floor. The unit offers 1 bed.

Executive Suite The unit has 1 bed.

About Hotel San Martin Popayan

License: 25986

Guest Reviews

8.0

Very Good

Location

Hotel San Martin Popayan boasts an undeniably excellent location that keeps guests coming back. Nestled in a central area, it offers easy access to Popayán's key attractions, including the city center, transport terminal, and popular shopping and dining spots. Many reviewers appreciate the hotel's proximity to significant sites and the convenience of nearby restaurants serving delightful local cuisine. While some guests felt that their room views and noise levels were less than ideal, most agree that the tranquil atmosphere generally prevails. Additionally, the hotel garners praise for its accommodating staff and on-site amenities. Overall, the combination of a strategic location and exceptional service make Hotel San Martin a preferred choice for travelers exploring Popayán.

Breakfast

The breakfast experience at Hotel San Martin Popayan has garnered a mix of opinions from its guests. While some find the breakfast options lacking in variety and quality, many appreciate the complete and flavorful offerings, especially highlighting the local treats like pandebonos and buñuelos. Guests frequently praise the breakfast as excellent, very tasty, or even perfect, consistently remarking on the high quality of food provided. The friendly and attentive staff further enhances the dining experience, although a few reviews suggest improvements in variety and presentation. Overall, the hotel often impresses with its breakfast, providing a satisfying start to the day for many visitors.

Rooms

Hotel San Martin Popayan offers modern and comfortable rooms, characterized by their impressive cleanliness and generally spacious designs. Many guests appreciate the comfortable beds and overall room comfort, noting the pleasant temperature and well-maintained infrastructure. The hotel's prime location and friendly staff add to a positive experience.

However, some inconsistencies arise in guests' experiences. The hotel, while boasting modernity, could update its room decor and lobby furniture to align with current standards. Guests have noted issues such as rooms being dark, having a lack of extra blankets, and occasionally emanating smells of cigarette smoke or dampness. A few rooms also suffered from noise either from the adjacent avenue or the street, impacting the serene atmosphere guests might expect. Additionally, descriptions can be misleading, as some rooms advertised with amenities such as bathtubs may not include them. Some rooms, especially the twin ones, appeared smaller or more basic than anticipated. Despite these shortcomings, the spaciousness and cleanliness of most rooms often offset these issues for many guests.

Beds

Hotel San Martin Popayan offers guests a notably comfortable sleeping experience, with several reviewers highlighting the super comfortable beds that contribute to the overall comfort of the rooms. The positive feedback emphasizes that the beds in the hotel are a key feature, consistently described as very comfortable. This comfort extends to the rooms themselves, which are appreciated for their inviting environment. The hotel's favorable location and reasonable pricing further enhance its appeal. However, some guests noted that the pillows can be a drawback due to their hard feel and plastic covers, which detract from the otherwise pleasant sleeping experience. Overall, the focus remains on the comfort provided by the beds, making them a noteworthy aspect of the stay at Hotel San Martin Popayan.

Cleanliness

Hotel San Martin Popayan receives a commendable reputation for its cleanliness, which is consistently highlighted by guests. The hotel is described as clean and modern, with good facilities and amenities, further enhanced by friendly staff who are always eager to assist. Guests frequently praise the hotel's cleanliness and comfort, with some noting that the cleanliness extends to the overall infrastructure and location as well. The spacious and well-kept bathrooms contribute to the overall positive impression. However, there are occasional mentions of minor issues, such as a room that was not completely clean and reports of dust. Despite these isolated incidents, the hotel's rooms are generally clean, comfortable, and properly equipped, living up to standard expectations.

Staff

Nestled in the heart of Popayán, Hotel San Martin Popayan receives high praise for its exceptional staff, whose friendliness and dedication greatly enhance the guest experience. The team is consistently described as warm, experienced, and helpful, showing a remarkable sense of belonging and attentiveness from check-in to check-out. Guests frequently highlight the excellent service rendered across all areas of the hotel, with reception and breakfast staff being noted for their attentiveness. Visitors appreciate the kindness and outstanding attention provided by the employees, who often exceed expectations, contributing to a welcoming and comfortable stay. Whether dealing with reception or parking, the attentive service makes a stay at Hotel San Martin Popayan memorable.

Wi-Fi

Hotel San Martin Popayan receives mixed feedback regarding its Wi-Fi connectivity. While there are areas within the hotel, such as the fifth floor, where the Wi-Fi signal is present, guests have noted inconsistencies in the internet's performance. The Wi-Fi can lose strength in certain parts of the hotel, and its reliability is limited, which may pose challenges for those needing stable access for work. Despite these issues, visitors can still connect to the network, albeit with variable levels of success depending on their location within the hotel.

Yes, Hotel San Martin Popayan has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel San Martin Popayan.

Yes, Hotel San Martin Popayan welcomes dogs.

Yes, parking facilities are available at Hotel San Martin Popayan.

Yes, Hotel San Martin Popayan has a gym.

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