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Best Western Hotel Rhön Garden

Poppenhausen , Kohlstöcken 4 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Hotel Rhön Garden is a perfect location for a peaceful getaway surrounded by nature. Guests can enjoy easy access to hiking and biking trails as well as nearby attractions like Guckaisee and Wasserkuppe. The breakfast buffet is a highlight with a great selection of options, including regional products and gluten-free bread. Guests have praised the spacious and comfortable rooms, although some note they could benefit from updates. The staff is friendly, professional and helpful. The hotel's spa and indoor pool are also highly recommended with a KeloSauna and outdoor sauna available. Families will appreciate the spacious family rooms and the bowling alley. Guests have mixed reviews about the beds but, overall, find them to be comfortable. The hotel offers excellent services for dogs and is highly recommended for business trips. A few minor issues have been noted, such as slow wifi and some maintenance issues, but the hotel is well-kept and welcoming.
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Categories

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Economy Single Room Featuring free toiletries and bathrobes, this single room includes a private bathroom with a shower and a hairdryer. The single room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as mountain views. The unit has 1 bed.

Comfort Queen Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 1 bed.

Superior Twin Room with Balcony Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower and a hairdryer. Featuring a balcony with mountain views, this twin room also provides a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

Two-Rooms Family Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath and a hairdryer. Boasting a balcony with mountain views, this family room also features a tea and coffee maker and a flat-screen TV. The unit has 3 beds.

About Best Western Hotel Rhön Garden

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Guest Reviews

7.6

Good

Location

If you are looking for a peaceful getaway in the heart of nature, then Best Western Hotel Rhön Garden is the perfect place for you. Situated in a quiet and scenic location, this hotel offers easy access to Guckaisee and Wasserkuppe - an ideal location for families with young kids. For hikers and mountain bikers, the hotel is perfectly located with excellent hiking trails starting right from outside the hotel. The hotel's location is also easily accessible by car. Although some guests found the location slightly remote, it was still considered an excellent and tranquil base for exploring the Rhön region. Despite a few comments about the hotel's slightly worn-out appearance, the majority of reviewers praised the hotel's location and recommended it for a short break or a longer stay.

Breakfast

The breakfast at Best Western Hotel Rhön Garden is a highlight for many guests with phrases such as "grandioses Frühstück", "reichhaltiges Frühstück" and "sehr gutes Frühstück" appearing frequently in the reviews. Guests appreciate the "umfangreiches Frühstücksbuffet" with "überragende Auswahl" and "genial" options, including regional products and gluten-free bread. The breakfast room itself is also praised with one guest calling it a "wunderschönen Wintergarten". However, some guests noted a lack of clarity on the pricing for breakfast and dinner and a few mentioned a sparse vegan offering. Overall, the breakfast experience at Best Western Hotel Rhön Garden is highly recommended.

Dinner

The Best Western Hotel Rhön Garden offers a good culinary experience with a great menu for dinner and a delicious breakfast. However, some guests have noted that the furniture in the rooms is a bit worn out and the bathrooms need an update. While the dinner buffet has a good selection, some found it to be overpriced for the limited options. Despite this, the à la carte dinner was "unbelievably delicious" according to one reviewer. Friendly and attentive staff make the dining experience enjoyable, even if the buffet can be overwhelming at peak times. Guests should come early to take advantage of the full selection. Overall, the hotel offers a decent dining experience, although some guests have found it to be lacking in variety and quality in the past.

Rooms

Best Western Hotel Rhön Garden offers a variety of rooms including family rooms with two bedrooms. Guests reported that the rooms were spacious and well-equipped with beautiful views of the forest. However, some guests noted that the rooms had a slightly outdated feel and could benefit from renovations, particularly in the bathrooms. Despite this, many guests found the rooms to be clean and comfortable with some even describing them as old-fashioned but tastefully decorated. Some rooms also had unique features such as dormer windows or sloping ceilings, which some guests found charming but could be a challenge for taller individuals. Overall, guests were satisfied with the room size and amenities, such as the provided water and noted that the rates were reasonable.

Beds

Best Western Hotel Rhön Garden has a mixed bag of reviews when it comes to the beds. Some guests claim the high beds were uncomfortable, while others rave about how comfortable they were. The mattresses were either too soft or just right, depending on the guest's preference. Some guests complained of a through-and-through mattress in double beds while others found it amusing. Multiple guests mentioned that the mattresses needed to be replaced as they were causing discomfort. However, most guests found the beds to be comfortable with some even calling them "very, very, very soft." Overall, the beds seem to be hit or miss for guests, but the majority found them to be comfortable.

Cleanliness

The Best Western Hotel Rhön Garden is praised for its cleanliness by guests. The hotel is generally very clean, including the indoor pool area and the staff follows a strict hygiene protocol. The pool and sauna are bright and well-maintained with bathrobes and towels provided in the room. Although some guests found minor cleanliness issues, such as dirty bathroom floors or dusty surfaces, the overall impression is that the hotel is well-kept and welcoming. The friendly staff and spacious, cozy rooms also add to the positive guest experience.

Staff

The staff of the Best Western Hotel Rhön Garden have received high praise from guests. Many describe the team as friendly, professional and helpful. Some highlight the attentive service and willingness to go the extra mile. While a few reviews mention inexperienced or overworked staff, the majority of guests are impressed with the kindness and helpfulness of the personnel. There were a few isolated comments about unfriendly or unprofessional staff, but these seemed to be exceptions rather than the rule. Overall, guests have positive things to say about the staff of this hotel.

Wi-Fi

Best Western Hotel Rhön Garden offers wifi, which while not always stable, does work throughout the hotel. Reception can be limited in exterior rooms, but the staff are happy to provide wifi boosters upon request. While some guests reported slow speeds or frequent disconnections, others found the wifi to be functional enough for their needs.

Spa

One of the highlights of Best Western Hotel Rhön Garden is definitely the spa area. Guests have raved about the beautiful wellness facilities with the pool and sauna being described as great places to relax and unwind. The KeloSauna in particular impressed one guest so much that they were motivated to book the hotel. The cleanliness of the sauna and pool areas was also noted with some guests appreciating the attentive staff who even turned the sauna on early so they could relax after a day of hiking or cycling. The option of an outdoor sauna was also a plus for those who enjoy the mix of nature and hotel amenities. While some guests found the spa area to be lacking in maintenance or ventilation in the relaxation area, overall guests were very happy with the spa experience at Best Western Hotel Rhön Garden.

Pool

Best Western Hotel Rhön Garden has a lovely pool area, according to guest reviews. The indoor pool is described as super with warm water and rain showers. However, some guests found the chlorine level too high and the showers lacking handles. The sauna area is also complimented with an outdoor sauna and a clean and well-maintained indoor area. The pool itself is described as large with an enjoyable temperature and the surrounding area is bright and clean. Guests appreciate the opportunity to use the pool and facilities even after checkout. The hotel also offers towels at the entrance to the pool. Despite some small maintenance issues in the outdoor sauna and pool area, guests enjoyed their stay and took advantage of the swimming option each day.

Family

If you're looking for a family-friendly hotel in the Rhön region, look no further than the Best Western Hotel Rhön Garden. The hotel offers spacious family rooms and even a bowling alley for guests to use free of charge. One family had a great weekend getaway with their six-person group, staying in both double and family rooms. The kids loved the hotel's pool and the staff was very customer-oriented and even animal-friendly, making their furry friend feel right at home. This hotel prides itself on being pet-friendly and even provides treats and towels for your furry companion upon arrival. Don't hesitate to bring your pup! Overall, guests found the hotel to be very accommodating and for those traveling with kids, this hotel is a definite win.

Business

The Best Western Hotel Rhön Garden has a lot to offer for business travelers. While some guests mentioned that the hotel may be too remote for some, others found it perfect for a peaceful and quiet stay. The breakfast service is efficient with tables automatically assigned and the overall value for money is excellent. The only downside mentioned was the early kitchen closing time, which may not be suitable for late-working professionals. However, this hotel is highly recommended for business trips and guests found the facilities and services to be satisfactory.

Indoor Pool

The Best Western Hotel Rhön Garden boasts a fabulous indoor pool, according to guests. They appreciate the cleanliness of the large pool, which also has refreshing rain showers. The sauna area is also appealing with good opening times. Some guests even have a particular liking for the hotel pool and praise its bright and spotless surroundings. While a few minor issues were raised about missing shower fixtures and condensation in the relaxation room, overall, the pool and spa facility garner rave reviews for their cleanliness and ambiance. Guests can even access the pool directly via the elevator! So, if you're a fan of indoor swimming or just want to unwind, the Best Western Hotel Rhön Garden could be the perfect choice for your next trip.

Dog Friendly

Best Western Hotel Rhön Garden is a paradise for dog owners. The hotel staff is extremely customer-oriented and animal-friendly, providing each new arrival with their own name tag, towel and even a picture for the hotel's pinboard. The hotel is very dog-friendly with water and treats readily available. Moreover, the hotel provides excellent service for dogs including extra treats and towels. The hotel is recommended by Fressnapf as a dog-friendly hotel with no questions asked about allergies. While some guests express their frustrations with other dog owners who allow their dogs to roam freely, overall guests feel their dogs are very welcome at the hotel.

Yes, Best Western Hotel Rhön Garden has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Best Western Hotel Rhön Garden.

Yes, Best Western Hotel Rhön Garden welcomes dogs.

No, parking facilities aren't available at Best Western Hotel Rhön Garden.

No, Best Western Hotel Rhön Garden doesn't have a gym.

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