Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Mamut in Poprad emerges as a highly recommended choice for travelers seeking convenience, comfort and quality service with a predominant emphasis on positive reviews across various categories.
The hotel boasts an excellent location, providing easy access to the High Tatras and multiple hiking spots, making it a haven for outdoor enthusiasts. Its proximity to the Poprad town center, nearby shopping centers and local amenities such as grocery stores and wellness centers further adds to its appeal. Although situated on two busy streets, leading to occasional noise, this minor inconvenience is often mitigated by stunning views of the Tatra Mountains and the overall superb location.
Guests frequently praise the breakfast service for its delicious and varied offerings, including made-to-order meals like scrambled eggs, Bircher muesli and waffles. Despite some preferences for buffet-style service, the combination of buffet and menu options provides general satisfaction. The adjacent Pub Mamut is also commended for its excellent breakfast dishes.
Dinner options at Hotel Mamut are highly celebrated, particularly the Mamut Pub and adjacent restaurant. Guests appreciate the diverse and top-notch menu, including various delightful dishes from pasta to street food. While the vibrant nightlife may occasionally impact sleep quality, the exceptional food, friendly service and stylish ambiance contribute to an overall enjoyable dining experience.
Rooms at Hotel Mamut are consistently lauded for their cleanliness, modern design and spaciousness. Amenities such as comfortable beds, modern bathrooms, Smart TVs and blackout curtains enhance the guest experience. Many rooms offer breathtaking views of the High Tatras, further enriching the stay. Comprehensive cleanliness and attention to detail, such as fresh linens and well-stocked minibars, create a welcoming and luxurious atmosphere.
The staff at Hotel Mamut receive exceptional praise for their friendliness, helpfulness and attentive service. Fluent in English, they ensure smooth handling of guest queries and provide a warm and accommodating environment, contributing to a highly positive overall guest experience.
Additional amenities like free parking and accessibility for travelers with disabilities enhance the hotel’s convenience. While complimentary Wi-Fi receives mixed reviews, often being weak in rooms but adequate in common areas, the hotel’s raised standards of cleanliness and ample parking facilities add to guests’ satisfaction.
Hotel Mamut is particularly noted for being family-friendly, offering large interconnected apartments and comfortable accommodations suitable for families. Comfortable and spacious beds, despite some minor critiques on softness and blanket size, further ensure a restful stay.
In summary, Hotel Mamut excels with its remarkable location, excellent dining options, modern and clean rooms and outstanding staff service. Catering effectively to both leisure and business travelers, the hotel offers a delightful and memorable stay for those visiting Poprad and the High Tatras. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Listed as one of the most popular hotels in Poprad. It is family-friendly.
Hotel with Parking
Accessible Hotel
Small Hotel
3-Star Hotel
Room Types
Standard Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. This twin/double room has soundproof walls, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 1 bed.
Deluxe Double or Twin Room with Mountain ViewThe spacious twin/double room offers air conditioning, soundproof walls, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.
Family StudioThe spacious family room features air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a bath. The unit has 2 beds.
Apartment with Mountain ViewThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.
Deluxe ApartmentThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This apartment features soundproof walls, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 2 beds.
Apartment with Mountain ViewThis spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 2 beds.
Guest Reviews
9.1
Excellent
Location
Hotel Mamut in Poprad boasts an excellent location that caters well to both leisure travelers and outdoor enthusiasts. Nestled on the outer edge of Poprad, it provides easy access to the High Tatras and various hiking spots, making it an ideal starting point for mountain trips. The proximity to the city center and local attractions is highly convenient with the Poprad town center only a short walk away and key routes easily accessible by car.
Guests appreciate the hotel's central position, surrounded by a plethora of shops, restaurants and entertainment options. Grocery stores, including a nearby Lidl, are just minutes away, adding to the convenience. Cultural and shopping enthusiasts will find a large shopping center within walking distance, along with wellness centers and other recreational facilities.
Despite its excellent accessibility and practical location, some guests note that the hotel's position on two busy streets might lead to some noise. However, this minor inconvenience is often overshadowed by the stunning views of the Tatra Mountains and the overall superb location.
The hotel also offers ample parking, making it hassle-free for those who come by car. The combination of proximity to main roads, tourist paths and public transportation, including the train station, adds to the hotel's appeal.
With easy reach to all major routes and local amenities, along with a tranquil setting offering beautiful views, Hotel Mamut is a favored choice for guests visiting the High Tatras or exploring the charming city of Poprad.
Breakfast
Hotel Mamut's breakfast service has garnered numerous positive remarks from its guests. Most visitors find the breakfast offerings delicious and varied, noting the excellent and well-maintained quality of the food. Tasty and pampering breakfast options can be chosen from an extensive menu with both classic and modern dishes available. Guests appreciate the made-to-order meals, highlighting the freshness and deliciousness of the options like scrambled eggs, Bircher muesli and waffles.
While some guests point out a preference for a buffet style instead of an à la carte service, many found the combination of buffet and menu options satisfactory. A few critiques mention the portions being somewhat small and occasionally finding the service slow. Despite this, the general consensus remains positive with guests recommending the breakfasts for their quality, variety and the overall enjoyment they bring. The adjacent Pub Mamut also receives praise for its breakfast service, offering fantastic, varied and well-prepared meals. Overall, the breakfast experience at Hotel Mamut is highly regarded and contributes significantly to guests' satisfaction during their stay.
Dinner
Hotel Mamut’s dining options receive abundant praise from guests, particularly highlighting the Mamut Pub and adjacent restaurant. The convenience of having a restaurant next door is frequently noted and the food is often described as excellent, top-notch and perfectly corresponding to its price. This eatery is celebrated for its diverse menu, including delicious pasta, burgers, snacks with beer, classic meat dishes and even street food items like pulled BBQ pork shoulder.
Guests appreciate the stylish and US-style ambiance of the pub, emphasizing its great cuisine and fantastic service. The craft beer offerings at the nearby restaurant also stand out with many diners extolling the quality of both the food and drink. Additionally, the pub's large shopping center vicinity is a plus for those looking to explore.
While the overall sentiment is positive, it is worth noting that the vibrant nightlife, including the club/bar, may occasionally impact sleep quality for some. Despite this, the excellent food, friendly service and beautiful bar setting make dining at Hotel Mamut a delightful experience for most visitors.
Rooms
Hotel Mamut has garnered praise for its rooms that consistently impress guests with their cleanliness, modern design and spaciousness. Visitors appreciate the well-equipped accommodations, highlighting the spacious and modern bathrooms and comfortable furnishings. Many rooms offer stunning views of the High Tatras, adding a serene backdrop to an already pleasant stay.
The rooms are modernly furnished with tasteful and sophisticated decor, making each stay feel luxurious yet cozy. Blackout curtains and amenities like Smart TVs with apps create a homey atmosphere for guests. Fresh linens and a well-stocked minibar are also appreciated touches that enhance comfort.
Guests consistently noted the large and comfortable beds, along with other well-thought-out room amenities. The rooms are soundproof, ensuring a quiet retreat even when the hotel is bustling with guests. The hotel's attention to detail extends to their quick and accommodating service, as noted by a guest who was seamlessly moved to a room with air conditioning during an unusually hot period.
Overall, the beautifully furnished, spacious and spotlessly clean rooms at Hotel Mamut, combined with modern amenities and breathtaking mountain views, offer a delightful, comfortable and memorable stay.
Beds
Hotel Mamut's beds receive generally positive feedback from guests, emphasizing comfort and spaciousness. The high-quality mattresses are frequently described as comfortable with many noting that they are soft and cozy. Cleanliness is a notable aspect with bed linens being fresh and sometimes changed during the stay. The beds are often mentioned as spacious, providing ample room for a restful night's sleep.
However, there are a few criticisms. Some guests found the mattresses too soft for their preference, while others mentioned issues with small blankets or having a hole in the middle of the double bed, which affected sleep quality. Additionally, there is a mix of opinions on the height of the mattresses with some guests preferring lower ones.
Overall, the beds at Hotel Mamut are praised for their comfort and cleanliness, making them a strong point for many guests seeking a restful stay.
Cleanliness
Hotel Mamut stands out for its remarkable cleanliness and modernity. The rooms are consistently described as clean, tidy and well-equipped. Guests appreciate the modern and appealing design of the hotel, which features minimalist furnishings and spacious accommodations. The cleanliness extends throughout the entire hotel, including the common areas, receiving high praise for being neat and orderly.
Travelers find the rooms to be large and comfortable with high mattresses ensuring a good night's sleep. The availability of air conditioning and balconies with mountain views adds to the positive experience. Additionally, the presence of a free charger for electric cars in the parking lot is a notable convenience.
While the overall feedback is overwhelmingly positive, there were occasional mentions of areas needing improvement in cleanliness, such as bathrooms not meeting expectations and room cleaning services being infrequent. Despite these few remarks, the hotel achieves a superb standard of cleanliness, making it a preferred choice for travelers. The friendly service provided by the staff further enhances the welcoming atmosphere of Hotel Mamut.
Staff
The staff at Hotel Mamut consistently receive high praise from guests for their exceptional service and welcoming demeanor. Frequent comments highlight the team as friendly, helpful and overall wonderful. The receptionists are often described as pleasant, smiling and fluent in English, ensuring that all queries are managed smoothly. Travelers note the willingness and attentiveness of the staff, particularly the team at the reception desk, who are commended for their excellent service and quick responses to any issues. Whether it's the young lady at the reception or the personnel serving breakfast, guests find the staff friendly, accommodating and polite. Excellent cleanliness and well-maintained accommodations further elevate the guest experience. Many reviews emphasize that thanks to the excellent service from the staff, guests are eager to return and highly recommend the hotel.
Wi-Fi
Hotel Mamut offers complimentary Wi-Fi to its guests, which can be accessed reliably in the reception area and common corridors. The internet connection is generally sufficient for mobile phones and some guests reported having a good internet experience. However, it seems that the Wi-Fi signal is quite weak in the hotel rooms, making it practically unusable at times. While the rooms might not be ideal for heavy internet usage, the staff's good English skills help alleviate some of the inconveniences faced due to connectivity issues.
Parking
Hotel Mamut offers convenient and free parking options for guests with many reviewers noting the availability of spaces right in front of the property. Though there are some mentions of limited designated spots, most guests experienced no significant issues finding parking. Overall, parking is generally hassle-free and plentiful, ensuring a smooth experience for those arriving by car.
Family
Hotel Mamut is recognized for its family-friendly atmosphere and comfortable accommodations. Guests frequently mention the large and interconnected apartments that cater to the needs of families, offering spacious rooms and the convenience of connected parents' rooms. The environment is described as welcoming for both children and adults with the children's package being a highlight for families with young ones. However, some reviews note a lack of sufficient kitchen utensils for those planning an extended family stay. Overall, Hotel Mamut is praised as an excellent choice for families seeking a comfortable and enjoyable stay.
3 Star
Hotel Mamut is often highlighted as ideal for business travelers, offering a comfortable stay that aligns well with their needs. It's praised for providing a consistent and high quality experience with many guests noting that its service exceeds typical expectations for a three-star hotel. The accommodations are described as very comfortable, making it a highly recommended option. However, a few guests feel that the hotel's price-performance ratio could be improved. While some minor amenities, like a small cosmetic mirror, are noted as missing, the overall consensus is that the service quality is comparable to five-star establishments. The location is considered suitable for business trips, contributing to its appeal for working professionals.
Accessible
Hotel Mamut is a well-regarded destination for travelers with disabilities, noted for its comprehensive accessibility features. The hotel boasts easy access to the tourist spots and the center, making it a convenient option for those seeking to explore the area without hassle. Guests appreciated the overall accessibility of the premises, including an elevator that simplifies movement within the hotel. Additionally, wheelchair accessibility ensures that all visitors can comfortably enjoy their stay. With a beautiful view of the Tatras as a backdrop, Hotel Mamut combines scenic beauty with practical convenience for all guests.
No, Hotel Mamut doesn't have any pool.
No, a spa isn't available at Hotel Mamut.
No, Hotel Mamut doesn't allow dogs.
Yes, parking facilities are available at Hotel Mamut.