The Neuk
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Summary of reviewsThe Neuk, situated in the charming village of Old Portlethen, offers an idyllic coastal setting cherished by visitors for its tranquility and stunning sea views. The hotel's location is described as perfect for walkers and those seeking a peaceful retreat, yet remains conveniently close to Aberdeen and Stonehaven. Guests delight in picturesque walks along clifftops and pebble beaches with some even spotting dolphins at sunset. The presence of a nearby quaint pub adds to the cozy and inviting atmosphere, making it an exceptional spot to unwind after exploring the beautiful surroundings.
Breakfast at The Neuk garners mixed reviews. While some guests appreciate the convenience of an in-room continental breakfast, others find the selection limited and repetitive. However, the overall convenience of the breakfast basket arrangement is noted positively by many, despite calls for more variety and freshness.
Dinner at The Neuk is highly praised with guests highlighting excellent pub food served in a relaxed and enjoyable bar atmosphere. Reviewers frequently commend the delicious and high-quality dishes, praising the great value for money and the welcoming, family-run environment that enhances their dining experience.
The rooms at The Neuk receive consistent praise for cleanliness, comfort and modern amenities. Guests enjoy the well-furnished, bright and cozy accommodations, noting features such as flat-screen TVs, towel warmers and exceptional sea views. Despite some inconsistencies in housekeeping, the majority of reviews underscore the rooms' comfort and the overall pleasant experience.
The staff at The Neuk are particularly lauded for their friendliness and accommodating nature. The owner, Jerry and host, May, are frequently mentioned for their warm and helpful demeanor, ensuring that guests feel at home. The attentive and courteous staff contribute significantly to the positive and welcoming atmosphere.
Despite struggles with reliable Wi-Fi connectivity, The Neuk excels in providing convenient parking options. Free parking in front of the house is appreciated by guests, adding to the hassle-free experience. Additionally, the comfort of the beds is often highlighted with many guests appreciating the superking mattresses and big blankets, which contribute to a restful and relaxing stay.
Overall, The Neuk stands out for its exceptional location, inviting atmosphere, friendly staff and comfortable rooms, offering a delightful retreat for travelers seeking tranquility and charm.
Categories
Breakfast at The Neuk garners mixed reviews. While some guests appreciate the convenience of an in-room continental breakfast, others find the selection limited and repetitive. However, the overall convenience of the breakfast basket arrangement is noted positively by many, despite calls for more variety and freshness.
Dinner at The Neuk is highly praised with guests highlighting excellent pub food served in a relaxed and enjoyable bar atmosphere. Reviewers frequently commend the delicious and high-quality dishes, praising the great value for money and the welcoming, family-run environment that enhances their dining experience.
The rooms at The Neuk receive consistent praise for cleanliness, comfort and modern amenities. Guests enjoy the well-furnished, bright and cozy accommodations, noting features such as flat-screen TVs, towel warmers and exceptional sea views. Despite some inconsistencies in housekeeping, the majority of reviews underscore the rooms' comfort and the overall pleasant experience.
The staff at The Neuk are particularly lauded for their friendliness and accommodating nature. The owner, Jerry and host, May, are frequently mentioned for their warm and helpful demeanor, ensuring that guests feel at home. The attentive and courteous staff contribute significantly to the positive and welcoming atmosphere.
Despite struggles with reliable Wi-Fi connectivity, The Neuk excels in providing convenient parking options. Free parking in front of the house is appreciated by guests, adding to the hassle-free experience. Additionally, the comfort of the beds is often highlighted with many guests appreciating the superking mattresses and big blankets, which contribute to a restful and relaxing stay.
Overall, The Neuk stands out for its exceptional location, inviting atmosphere, friendly staff and comfortable rooms, offering a delightful retreat for travelers seeking tranquility and charm.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi, ensuring guests can stay connected. The seamless internet access caters to the needs of modern travelers.
Hotel near Golf Courses
Hotel with Parking
Cheap Hotel
Accessible Hotel
Small Hotel
Guest Reviews
Nestled in the quaint village of Old Portlethen, The Neuk offers an outstanding location, perfect for those seeking peace and quiet. This beautifully situated hotel is near the coast, providing guests with stunning sea views and picturesque walks along cliff tops and pebble beaches. Its proximity to Aberdeen and Stonehaven, just a short drive away, makes it an ideal base for exploring the wider area.
Visitors appreciate the beautiful and quiet surroundings, describing the location as relaxing and ideal for walkers. The quiet, rural setting is a retreat from the hustle and bustle, yet conveniently close to coastal attractions. Guests can enjoy lovely walks to cliffs where the views are fantastic with some even spotting dolphins at sunset.
The Neuk's position in the charming setting of Old Portlethen, combined with a quaint atmosphere and modern amenities, creates a perfect balance for a restful stay. The proximity to a quaint pub next door adds to the cozy and welcoming atmosphere, making it a great spot to unwind after a day of exploring the beautiful coastal areas.
Guest reviews of The Neuk present mixed feelings about the breakfast offerings. On the positive side, many guests appreciate the convenience of having a continental breakfast already set up in their rooms, including cereals, pre-packaged croissants, muffins, milk and cheese. This "breakfast basket" arrangement is noted for being simple but effective with some guests finding it adequate and well-planned. It helps that breakfast is readily available without leaving the room, adding to the convenience.
However, numerous guests express disappointment, finding the breakfast meager and not meeting their expectations. Criticisms include the limited and repetitive selection with some describing it as very basic or Spartan. Guests lament the absence of options like fresh bread, rolls or a cooked breakfast, which they believe would significantly enhance their experience. Some mention that the breakfast feels like a stopgap measure and note issues with the freshness of items, citing examples like out-of-date croissants and bad milk.
Overall, while the in-room continental breakfast offers convenience, it seems to fall short of guest expectations in terms of variety and freshness.
Visitors to The Neuk frequently praise the hotel's dining offerings, highlighting a range of positive experiences from their evening meals. The bar area doubles as an inviting dinner space, providing a relaxed setting for guests to enjoy their meals. Many reviewers found the pub food to be excellent and great value for money with particular emphasis on the deliciousness and quality of the dishes. The atmosphere in both the bar and restaurant was noted to be enjoyable, complementing the tasty meals and good beer available. A family-run establishment, The Neuk made guests feel welcome, adding to the charm of the pleasant dining experiences.
While there were a few mentions of the food being basic or average, the overall sentiment leaned heavily towards satisfaction with specific praise for the great pub food, evening meals and the fabulous Neuk Inn experience. The menu might be minimal for some, but the tasty offerings more than made up for it according to most guests. For those looking for a comfortable room paired with excellent dining options, The Neuk seems to provide a commendable choice.
The Neuk offers a variety of rooms that are consistently praised for their cleanliness and comfort. Guests have highlighted the rooms' modern and recently refurbished décor, noting that they feature all necessary amenities such as flat-screen TVs, baths and showers with towel warmers. Several reviews mention the exceptional views of the sea from the rooms, which add to the overall pleasant experience.
Despite some of the rooms being on the smaller side, they are well-equipped and designed for comfort with cozy beds and modern furnishings. The rooms are bright and welcoming with a warm and cozy feel that makes guests feel right at home. Larger rooms are available and appreciated for their spaciousness and high standards.
The accommodation also caters well to families and individuals with accessibility needs, offering comfortable and well-appointed spaces. The on-site bar and restaurant receive commendations for good food, adding convenience to the stay. Free parking and a quiet, simple setting enhance the overall experience, making The Neuk a solid choice for travelers seeking a clean, comfortable and accommodating stay.
The Neuk receives high praise for its beds with many guests consistently noting their comfort. The mattresses are described as super and the bedding is highlighted as very comfortable. Visitors frequently mention the large and superking beds, complemented by big blankets, making for a relaxing stay. Overall, the beds are regarded as a strong point, contributing to a comfortable room environment that enhances the guest experience.
The cleanliness of The Neuk has garnered mixed reviews from its guests. On the positive side, many guests have highlighted that the rooms are very clean, spacious and well-furnished. Several reviews emphasize that the rooms and bathrooms were not only clean but also bright and comfortable with facilities maintained to a high standard. Guests particularly appreciated clean rooms, describing them as spotless, tidy and well-maintained.
However, some reviews paint a different picture, identifying significant cleanliness issues. Some rooms were reported to have a heavy smoking odor, cobwebs, dust, dirt and even toenail clippings on the bathroom floor. Instances of mold around the windows and dusty fans were also noted. There were complaints about the lack of daily cleaning with some rooms not being cleaned during a four-day stay and common areas needing more attention. Additionally, cleanliness of dishes and trays left in rooms did not meet expectations for some.
Overall, while The Neuk is praised for its clean and comfortable rooms by many, it appears that there are inconsistencies that could be addressed to ensure a more uniformly clean environment for all guests.
The Neuk has earned a reputation for having exceptionally friendly and accommodating staff. Guests frequently mention the welcoming nature of the owner, Jerry, who is described as extremely kind, helpful and always ready to listen to any concerns. The reception is noted for being friendly, adding to the pleasant atmosphere created by the staff and owners.
May, another host, is cited as perfect in her role, ensuring that guests feel right at home. The owners are praised for their flexibility, ease-going attitude and their willingness to go out of their way to cater to guests' needs, including accommodating meal requests. The staff are consistently described as courteous, attentive and always friendly, making visitors feel very welcome throughout their stay.
Additionally, the local community contributes to the positive experience with many guests highlighting the friendliness and warmth of the locals, enhancing the overall atmosphere of the place. Overall, The Neuk offers an inviting and congenial environment with excellent service provided by a dedicated and approachable team.
The Neuk hotel struggles with reliable Wi-Fi connectivity. Guests frequently noted the absence of internet access in the rooms with many finding it non-existent or unavailable during their stay. Several reviews highlight that the Wi-Fi code provided did not work and the overall connection was poor. This suggests that the hotel might need to improve its Wi-Fi service to better meet guest expectations.
The Neuk offers convenient and hassle-free parking options, ensuring a stress-free stay for guests with vehicles. The availability of free parking right in front of the house is particularly appreciated with plenty of space and a spacious car park accommodating various needs. Guests traveling with bikes can also find suitable storage solutions. While there isn't a paved area for parking, the ease of parking adjacent to the property and directly in front of the house compensates for this minor shortfall, ensuring a seamless experience. Overall, parking at The Neuk is straightforward and reliable, contributing positively to guests' overall experience.
Location Show Map
Location
Visitors appreciate the beautiful and quiet surroundings, describing the location as relaxing and ideal for walkers. The quiet, rural setting is a retreat from the hustle and bustle, yet conveniently close to coastal attractions. Guests can enjoy lovely walks to cliffs where the views are fantastic with some even spotting dolphins at sunset.
The Neuk's position in the charming setting of Old Portlethen, combined with a quaint atmosphere and modern amenities, creates a perfect balance for a restful stay. The proximity to a quaint pub next door adds to the cozy and welcoming atmosphere, making it a great spot to unwind after a day of exploring the beautiful coastal areas.
Breakfast
However, numerous guests express disappointment, finding the breakfast meager and not meeting their expectations. Criticisms include the limited and repetitive selection with some describing it as very basic or Spartan. Guests lament the absence of options like fresh bread, rolls or a cooked breakfast, which they believe would significantly enhance their experience. Some mention that the breakfast feels like a stopgap measure and note issues with the freshness of items, citing examples like out-of-date croissants and bad milk.
Overall, while the in-room continental breakfast offers convenience, it seems to fall short of guest expectations in terms of variety and freshness.
Dinner
While there were a few mentions of the food being basic or average, the overall sentiment leaned heavily towards satisfaction with specific praise for the great pub food, evening meals and the fabulous Neuk Inn experience. The menu might be minimal for some, but the tasty offerings more than made up for it according to most guests. For those looking for a comfortable room paired with excellent dining options, The Neuk seems to provide a commendable choice.
Rooms
Despite some of the rooms being on the smaller side, they are well-equipped and designed for comfort with cozy beds and modern furnishings. The rooms are bright and welcoming with a warm and cozy feel that makes guests feel right at home. Larger rooms are available and appreciated for their spaciousness and high standards.
The accommodation also caters well to families and individuals with accessibility needs, offering comfortable and well-appointed spaces. The on-site bar and restaurant receive commendations for good food, adding convenience to the stay. Free parking and a quiet, simple setting enhance the overall experience, making The Neuk a solid choice for travelers seeking a clean, comfortable and accommodating stay.
Beds
Cleanliness
However, some reviews paint a different picture, identifying significant cleanliness issues. Some rooms were reported to have a heavy smoking odor, cobwebs, dust, dirt and even toenail clippings on the bathroom floor. Instances of mold around the windows and dusty fans were also noted. There were complaints about the lack of daily cleaning with some rooms not being cleaned during a four-day stay and common areas needing more attention. Additionally, cleanliness of dishes and trays left in rooms did not meet expectations for some.
Overall, while The Neuk is praised for its clean and comfortable rooms by many, it appears that there are inconsistencies that could be addressed to ensure a more uniformly clean environment for all guests.
Staff
May, another host, is cited as perfect in her role, ensuring that guests feel right at home. The owners are praised for their flexibility, ease-going attitude and their willingness to go out of their way to cater to guests' needs, including accommodating meal requests. The staff are consistently described as courteous, attentive and always friendly, making visitors feel very welcome throughout their stay.
Additionally, the local community contributes to the positive experience with many guests highlighting the friendliness and warmth of the locals, enhancing the overall atmosphere of the place. Overall, The Neuk offers an inviting and congenial environment with excellent service provided by a dedicated and approachable team.
Wi-Fi
Parking
No, The Neuk doesn't have any pool.
No, a spa isn't available at The Neuk.
No, The Neuk doesn't allow dogs.
Yes, parking facilities are available at The Neuk.
No, The Neuk doesn't have a gym.
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