Art Hotel Transamerica Collection

Porto Alegre -30.03133600, -51.19456400 , Rua Coronel Lucas De Oliveira, 995 (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsArt Hotel Transamerica Collection is widely praised for its strategic and serene location in Porto Alegre, nestled in a safe and upscale neighborhood. The hotel's proximity to important areas and attractions, such as Moinho de Ventos and the Ibere Camargo Museum, enhances its appeal for both business travelers and tourists. This prime location, coupled with spacious, comfortable rooms and clean facilities, offers great value for money and convenience.

The hotel's breakfast stands out as a highlight, often described as excellent with a wide variety and completeness of offerings. The professional and courteous staff further enhance the breakfast experience, despite some occasional overcrowding and minor quality concerns regarding certain food items. Dinner at the hotel's restaurant receives mixed reviews; while many appreciate the delicious food and excellent service, others point to high prices and organizational issues.

Rooms at the hotel are often spacious, comfortable and equipped with modern decor, particularly those recently renovated. However, there are inconsistencies across different rooms with some appearing dated and in need of renovation. Overall cleanliness is generally commendable, though there are occasional lapses in thoroughness, particularly in less frequently cleaned areas.

The staff at Art Hotel Transamerica Collection are consistently celebrated for their professionalism, kindness and helpfulness, significantly enhancing the overall guest experience. Despite occasional reports of slow service during peak times, the overall consensus is that the staff's dedication and attentiveness contribute greatly to guest satisfaction.

Wi-Fi services at the hotel receive mixed feedback with some guests praising the speed while others encounter poor reception and unreliable connections. The parking situation is also a bit of a mixed bag with valet service receiving praise for efficiency but high costs and limited spaces drawing criticism.

Families find the hotel to be a good option due to its spacious rooms and family-friendly amenities, though there is room for improvement in activities and logistical conveniences for young children. The beds are generally described as comfortable and high-quality, contributing to a restful sleep, despite a few isolated issues.

Although guests appreciate the hotel's offerings, many feel it does not fully meet the expectations of a five-star establishment, citing areas for improvement in facilities, services and dining offerings. Nevertheless, the hotel remains a solid choice for business travelers due to its excellent location, professional environment and amenities that cater well to business needs.

Overall, Art Hotel Transamerica Collection offers a pleasant stay with a prime location, comfortable rooms and exceptional staff, though it has areas that could benefit from improvements to align with its five-star rating aspirations.
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Categories
Hotel for Honeymoon
This hotel provides excellent facilities and luxurious design. The staff are brilliant and go above and beyond to ensure guests have a great stay, making it ideal for a memorable honeymoon experience.

Dog Friendly Hotel
This hotel is listed as pet-friendly. While specific pet-related amenities are not detailed, its inclusion suggests it accommodates pets.

Business Hotel
Art Hotel Transamerica Collection is located in the financial area of Porto Alegre. This modern hotel provides upscale accommodations suitable for business trips.

5-Star Hotel
The hotel offers a quiet setting and luxury accommodations. It is known for its comfort and upscale amenities.

Luxury Hotel

Family Friendly Hotel

Romantic Hotel

Hotel with Parking

Accessible Hotel

Room Types
Executive Double Room This room features a minibar, Smart TV, with cable channels, air conditioning and a minibar. Bathroom is private and it features free toiletries and a hairdryer. Please note that Breakfast is not included.

Superior Twin Room This room features a minibar, Smart TV, with cable channels, air conditioning and a minibar. Bathroom is private and it features free toiletries and a hairdryer. Please note that Breakfast is not included.

Apartament Business Class This well-lit room with stylish design features air conditioning, a Smart TV with cable channels. Bathroom is private and it includes free toiletries and a hairdryer. Extras include exclusive bathrobes and slippers. Please note that Breakfast is not included.

Superior Suite (2 Adults) This air-conditioned suite has a balcony with a city view, a seating area and a Smart TV with cable channels. Bathroom is private and it features free toiletries and a hairdryer. Please note that Breakfast is not included.

Suíte Business Class This air-conditioned suite features a Smart TV with cable channels and a Nespresso coffee machine. Bathroom is private and it includes free toiletries and a hairdryer. Extras include exclusive bathrobes and slippers. Please note that Breakfast is not included.

Deluxe King Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, parquet floors as well as a quiet street view. The unit has 1 bed.

Deluxe Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, parquet floors as well as a quiet street view. The unit has 2 beds.

Presidential Suite This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a sofa as well as city views. The unit has 2 beds.

Deluxe Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a wardrobe, a safe deposit box, a sofa, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.

Studio Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The air-conditioned studio provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a sofa as well as a quiet street view. The unit offers 1 bed.

Deluxe King Suite The unit has 2 beds.

Guest Reviews
8.2
Very Good
Location
Art Hotel Transamerica Collection enjoys widespread praise for its excellent and strategic location in Porto Alegre. The hotel is set in a quiet, safe and upscale neighborhood, offering a peaceful environment attractive to many guests. Its proximity to key areas and points of interest, such as Moinho de Ventos and the Ibere Camargo Museum, makes it convenient for both business travelers and tourists. Guests appreciate the ease of access to various attractions and the availability of amenities like a nearby supermarket and vibrant local dining options.

The spacious, comfortable rooms and clean facilities complement the prime location, contributing to a pleasant stay. Many reviews note the value-for-money aspect due to the advantageous location combined with other positive factors such as service, breakfast and overall comfort. The serene atmosphere, coupled with excellent views and green surroundings, elevates the experience further. Guests consistently highlight how the hotel's position makes it easy to navigate around the city and reach their appointments, making for a highly recommended accommodation choice.

Breakfast
The breakfast at Art Hotel Transamerica Collection has generally received high praise from guests, who frequently describe it as very good, excellent, spectacular and amazing. Many reviews highlight the wide variety and completeness of the offerings with some mentioning it as the highlight of their stay. The professional and courteous staff also contributes positively to the breakfast experience.

However, a few guests noted areas for improvement, such as the occasional overcrowding and limited space in the breakfast area. Some reviews pointed out that the quality and variety of breads and other items could be better with specific mentions of old or frozen bread rolls and industrial cakes. Despite these criticisms, the overall sentiment towards the breakfast is highly favorable with guests appreciating the delicious and varied options available.

Dinner
The restaurant at Art Hotel Transamerica Collection offers a mixed dining experience, as reflected by guest reviews. Many guests praise the restaurant for its excellent service, friendly and polite staff and comfortable, prime location. The food is often highlighted as delicious with a variety of dishes and some fair-priced options like the salmon. Generous portions are occasionally noted, though there are mentions of small portions for high prices.

Despite the generally positive feedback on the food quality, some guests found the dinner experience lacking, pointing out issues with organization and specific instances of terrible service. The restaurant's high prices are a common point of criticism with some guests feeling that the dishes did not justify the cost. Additionally, a few patrons reported negative experiences, such as feeling sick after lunch or finding certain aspects of the dinner terrible.

Overall, while the restaurant receives numerous accolades for its excellent food and service, there are occasional lapses in consistency and value that can detract from the dining experience.

Rooms
Art Hotel Transamerica Collection offers a spacious and comfortable experience for its guests, particularly in some of the recently renovated rooms. The large, well-lit rooms come equipped with modern decor and functional amenities, making them appealing to those who value comfort and style. Many reviews highlight the cleanliness and spaciousness with some rooms boasting city views and updated furnishings that contribute to an overall pleasant stay.

However, there are notable discrepancies in room quality across the hotel. While some rooms stand out as exceptional and well-maintained, others appear dated and in need of renovation. Issues such as old furniture, dirty carpets, cracked tiles and fluctuating showers detract from the overall experience. Some rooms also show signs of wear with peeling paint and outdated decor and a few guests reported maintenance problems such as broken fixtures and poor lighting.

Despite these inconsistencies, the spacious environments and comfortable beds are recurrent themes in the positive feedback. The general consensus is that the hotel excels in providing ample room space and meets basic cleanliness standards. If you're fortunate to secure one of the newly refurbished rooms, you'll likely enjoy a modern and cozy stay; otherwise, the older rooms may not entirely align with the hotel's star rating or expectations.

Beds
Guests' feedback on the beds at Art Hotel Transamerica Collection points overwhelmingly towards comfort. Phrases like "amazing," "wonderful," and "spectacular" describe the bed quality with most guests appreciating the large and cozy beds equipped with quality linens. The bedding and bathrobes are often highlighted for their high quality. Many found the beds to be a perfect blend of comfort and space, contributing to a restful sleep. The rooms featuring new bedding and towels added to the overall positive experience.

However, a few reviews indicated inconsistencies. Some guests noted issues with damp bed linens or overly soft mattresses and there were a couple of mentions of uncomfortable beds or broken bed parts. Despite these isolated concerns, general sentiment leans towards the positive with the majority praising the comfort and cleanliness of the beds, ensuring a largely satisfactory stay.

Cleanliness
The Art Hotel Transamerica Collection has received a mix of feedback regarding its cleanliness with many guests praising the hotel's cleaning standards while others pointed out various issues. Numerous reviews highlight that the hotel is spotlessly clean and boasts impeccable cleanliness with very good overall maintenance of rooms and public areas. Guests appreciated clean bed linens, towels and a generally well-kept environment.

However, some guests reported less satisfactory experiences, citing rooms with dust, mold and a lack of thorough cleaning. Complaints included hair on floors and bedspreads, dirty bathrooms and unpleasant odors. Specific areas needing improvement were the cleaning under beds, bathroom grout and the surfaces touched during ongoing construction. The maintenance of rooms also drew criticism with mentions of worn-out furnishings and dirty windows.

While the hotel often achieves high standards of cleanliness, there are instances when the cleaning service falls short, leading to a somewhat inconsistent experience. Overall, the hotel remains a comfortable and organized place to stay, but attention to more detailed and regular cleaning could significantly enhance guest satisfaction.

Staff
'Art Hotel Transamerica Collection' excels in providing an exceptional experience largely due to its outstanding staff. Guests consistently highlight the team's professionalism, kindness and helpfulness. It's clear that the staff's polite and courteous demeanor significantly enhances the overall stay. Many reviews specifically mention the admirable service from individual employees, notably Alexandre.

The hotel’s service quality is frequently described as amazing with attentive and efficient service at both the front desk and the hotel bar. Guests appreciate the well-trained staff's attention to detail and their readiness to assist, making visitors feel particularly welcome. The reception team receives positive remarks for their friendliness and the smooth check-in process, despite a few isolated instances of confusion and delays.

However, not all feedback is universally positive. There are occasional mentions of slow service and some reports of staff being unhelpful or inattentive, particularly during peak times. Despite these outliers, the general consensus is overwhelmingly favorable with many guests noting that the staff's exceptional courtesy and attentiveness elevate the hotel's hospitality.

In summary, the staff at 'Art Hotel Transamerica Collection' play a crucial role in delivering a memorable and pleasant stay, characterized by a high level of service, professional conduct and a genuine commitment to guest satisfaction.

Wi-Fi
The Art Hotel Transamerica Collection offers a mixed experience when it comes to its Wi-Fi services. While some guests have praised the internet as being very good and boasting excellent speed, others have encountered issues. Many reviews highlight problems such as poor reception, slow and unreliable connections and the absence of internet in some rooms. Certain areas of the hotel seem to have better connectivity, but overall, the Wi-Fi could benefit from improvements. Guests also noted that the hotel's TVs and other internet-enabled devices were not always set up or functioning correctly, further detracting from the internet experience. Despite these challenges, there are reports of free Wi-Fi and moments when the connectivity was adequate for general use.

Parking
Art Hotel Transamerica Collection offers a range of parking options, but guest reviews highlight several considerations for future visitors. Many guests appreciate the efficient and reliable valet parking service, which adds a touch of convenience to their stay. However, there are notable downsides regarding parking costs and accessibility.

Parking is not complimentary and several guests found the fees to be quite steep, felt the prices were unreasonable and were disappointed that these charges were not always clearly communicated. The default garage is small and not covered with some reviewers mentioning that their vehicles were damaged or ran out of battery at the valet.

Despite these concerns, some guests noted an increase in parking spaces and found parking to be relatively accessible with an increased number of spots available near the hotel and on surrounding streets. However, the garage itself often left something to be desired with comments about it being exposed, small and in need of improvements.

Overall, while the convenience and efficiency of the valet service were praised, the cost and quality of the general parking facilities left room for improvement.

Family
Art Hotel Transamerica Collection is appreciated for its family-friendly atmosphere, offering spacious rooms ideal for accommodating children. Guests have noted the availability of adjoining rooms, which makes it convenient for larger families. The children’s area, although mentioned as small, provides a designated space for kids to enjoy. Some guests highlighted the need for more family-oriented activities, indicating room for improvement in this area. Despite certain challenges such as an unsatisfactory crib size and some logistic inconveniences, like needing a room key to access essentials for babies, the overall sentiment leans towards the hotel being a good option for families. It caters effectively to those traveling with younger children, providing a comfortable and roomy environment.

5 Star
Art Hotel Transamerica Collection has been described by guests as lacking the qualities expected of a five-star establishment. Reviewers have voiced concerns that the hotel’s facilities and services fall short of what is typically associated with a luxury rating. Specific criticisms include the restaurant and dinner offerings, which are not reflective of a five-star experience and room decorations that could benefit from renovation. Guests have mentioned that the overall quality is more in line with a four-star hotel rather than the five-star rating it promotes. There have been additional complaints about extra charges and disappointing service, which have further detracted from the perceived value. Overall, the hotel has not met the high expectations set by its rating, leading to a number of dissatisfied reviews.

Business
Art Hotel Transamerica Collection stands out as an excellent choice for business travelers, receiving high praise for its prime location that facilitates easy access to appointments and meetings. Guests highlight the professional team and strong Wi-Fi, both vital for business needs, along with perfect facilities tailored for business class rooms. The hotel's cost-benefit ratio and high standards also receive commendation from visitors.

There are some remarks, however, regarding the need for additional business facilities and minor discrepancies such as the lack of a TV in certain rooms. Some guests noted a dusty bedroom floor due to ongoing construction and renovation works, which could affect guest experience. Despite these minor issues, the hotel is often regarded as one of the best options in Porto Alegre, combining excellent coffee, general comfort and a professional environment, making it a highly recommended choice for business travelers.


No, Art Hotel Transamerica Collection doesn't have any pool.

No, a spa isn't available at Art Hotel Transamerica Collection.

Yes, Art Hotel Transamerica Collection welcomes dogs.

Yes, parking facilities are available at Art Hotel Transamerica Collection.

No, Art Hotel Transamerica Collection doesn't have a gym.

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