Intercity Porto Alegre Praia de Belas

Porto Alegre -30.04551700, -51.22935500 , Av. Borges De Medeiros, 2145 (Show on Map)
8.5
Very Good


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Summary of reviewsIntercity Porto Alegre Praia de Belas is widely praised for its prime location near the Guaíba River waterfront and Praia de Belas Shopping Mall, providing convenience and accessibility to both tourists and business travelers. Guests appreciate the serene and safe environment, easy access to downtown, shopping areas, sports facilities and restaurants with beautiful views of the Guaíba River being a notable highlight.

The hotel’s infrastructure supports its strategic location with comfortable, clean rooms and robust facilities, such as a gym and a rooftop pool boasting panoramic views. The staff’s attentiveness and polite service, combined with a varied and delicious breakfast, enhances the overall guest experience. Spacious accommodations, excellent customer service and great value make Intercity Porto Alegre Praia de Belas an excellent choice.

Guests generally regard the breakfast as well-varied, quality and sufficient with options to cater to different dietary needs. However, some have noted occasional inconsistencies and a need for better organization during peak times. Dinner experiences are mixed; while some appreciate the convenience and quality, others find the food overpriced and of inconsistent quality.

The rooms are frequently described as spacious, comfortable and clean with many praising the pleasant views and amenities. However, some guests point out the need for maintenance and soundproofing improvements. Cleanliness is generally good, though consistency in thorough cleaning and maintenance is a concern for some.

The staff at Intercity Porto Alegre Praia de Belas is particularly commended for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Despite some minor lapses, the overall service quality is positively highlighted.

The hotel’s WiFi service receives mixed reviews with some guests finding it perfect for their needs, while others experience connectivity and speed issues. The gym, though appreciated for its availability, is seen as needing improvement in cleanliness and upkeep.

The rooftop pool is praised for its stunning views, yet some guests were disappointed by its closure for renovations without prior notice. Parking also has mixed feedback with some valuing the helpful valet service, while others criticize the additional fees and management.

In summary, Intercity Porto Alegre Praia de Belas offers a strong value proposition with its excellent location, spacious and comfortable rooms, attentive staff and overall good facilities. Despite some areas needing improvement, the general sentiment reflects a positive and worthwhile stay for visitors.
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Hotel with Swimming Pool
This hotel is positioned near Guaíba Lake, potentially offering great views from its pool area. The Intercity brand focuses on providing comfortable and convenient amenities.

  Panoramic View Pool    Outdoor Pool  


Hotel with Gym
Likely has a fitness center, though not explicitly stated in provided data. Intercity hotels often include fitness facilities.

4-Star Hotel
This hotel offers air-conditioned accommodations with panoramic city and Guaíba Lake views. It provides free WiFi and private parking, and its location is within walking distance of the Guaíba River and Orla.

Hotel with Outdoor Pool
This hotel features air-conditioned accommodations with panoramic views of the city and Guaíba Lake. It offers an outdoor swimming pool.

Dog Friendly Hotel

Hotel with Parking

Hotel with Panoramic View Pool

Room Types
Standard Double - 1 Queen Bed and 1 Sofa Bed This air conditioned double room boasts city views, a minibar, a cable channel TV and a private bathroom. Free WiFi is available.

Superior Luxury Double - 1 Queen Bed and 1 Sofa Bed This double room features air conditioning, a minibar, cable TV and a private bathroom with free toiletries. Free Wi-Fi is available.

Standard Twin - 2 Single Beds and 1 Sofa Bed This air conditioned twin room boasts city views, a minibar, a cable channel TV and a private bathroom with free toiletries. Free WiFi is available.

Premium Double - 1 King Bed and 1 Sofa Bed This air conditioned double room boasts city views, a minibar , a cable channel TV and a private bathroom. Free WiFi is available.

Superior Luxury Twin - 2 Single Beds and 1 Sofa Bed Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious twin room features air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 3 beds.

Luxury Double - 1 Queen Bed and 1 Sofa Bed Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a wardrobe, a safe deposit box as well as lake views. The unit offers 2 beds.

Guest Reviews
8.5
Very Good
Location
Intercity Porto Alegre Praia de Belas consistently receives high praise for its prime location. Nestled near the Guaíba River waterfront and within walking distance of the Praia de Belas Shopping Mall, it provides both convenience and accessibility for guests. The hotel is ideally situated for those with business commitments in the southern zone of the city and is a perfect base for exploring the historic center, neighboring parks and tourist attractions.

Guests appreciate the serene and safe environment with easy access to downtown, shopping areas, sports facilities and restaurants. The waterfront and parks offer opportunities for leisure and sports, contributing to the hotel's appeal. In addition, the beautiful views of the Guaíba River, particularly during sunset, are frequently highlighted as a significant advantage.

The hotel's infrastructure supports its strategic location with comfortable, clean rooms and robust facilities such as a gym and a rooftop pool boasting panoramic views. The staff's attentive and polite service, combined with a varied, delicious breakfast, enhances the overall guest experience. With its excellent customer service, spacious accommodations and great value, Intercity Porto Alegre Praia de Belas stands out as an excellent choice for both tourists and business travelers.

Breakfast
The breakfast at Intercity Porto Alegre Praia de Belas is generally well-regarded by guests for its quality and variety. Many guests found the breakfast to be very good, excellent and often complete with diverse options such as fresh fruits, various breads, cakes, hot items and even specialized offerings like gluten-free and lactose-free products. Comments highlight that the breakfast space is clean and adequately spacious with attentive and polite staff contributing to a pleasant dining experience.

However, some guests did express concerns about limited variety and quality inconsistencies on certain days. Issues such as overcooked pastries, a lack of sweet and savory pies and a smaller selection of cold cuts and cheeses were noted. Additionally, there were mentions of the breakfast area being crowded at times and a need for better organization during peak hours.

Despite these occasional drawbacks, the overall sentiment about the breakfast leans positive with many praising the exceptional service, the tasteful presentation of food and the well-maintained hygiene standards. The breakfast experience appears to meet the expectations of most visitors, especially considering its good quality, fresh products and the warm, helpful demeanor of the cafe staff.

Dinner
The dining experience at Intercity Porto Alegre Praia de Belas hotel has received mixed reviews from guests. On the positive side, guests appreciated the convenience of having a restaurant on site, which saved them from the hassle of going out every night. Many found the food to be delicious, well-prepared and served with cold drinks in a pleasant setting. Some noted the restaurant's skilled preparation and mentioned that the meals were presented with elaborate decoration.

However, several guests expressed disappointment with the quality and pricing of the food, labeling it as expensive and not matching the expected standards. Specific mentions included portions that were small for the price and dishes that were either too salty, artificial or tough. The limited menu options and delayed service also garnered criticism with some guests waiting over an hour for their orders.

Additional comments touched on the restaurant's operational issues, such as the abrupt closing time of 10:30 PM, disorganization in the menu and occasionally rude staff. Despite these drawbacks, guests still found comfort in the accessible dining option, even though many felt the dinner service did not live up to the hotel's overall standards.

Rooms
Intercity Porto Alegre Praia de Belas offers rooms that guests generally describe as spacious and comfortable, making them well-suited for both leisure and business travelers. Many guests appreciate the comfort of the beds and the ample space for work and relaxation. Views of Rio Guaíba and the sunset from the rooms are frequently praised, adding to the overall pleasant experience.

Cleanliness is often highlighted positively with many guests noting that the rooms are maintained to a high standard. The hotel seems to provide good amenities within the rooms such as desks, large wardrobes and well-functioning air conditioning. Guests also value the combination of comfort and functionality, complemented by good room service and friendly staff.

However, there are recurring comments about the need for maintenance and renovation. Some rooms are reported to have outdated or worn-out furniture and issues with soundproofing and odd smells are noted. Despite these concerns, the overall sentiment points to excellent room size and the comfort of the accommodations, making the hotel a strong contender for those looking for good value in Porto Alegre.

Beds
The beds at Intercity Porto Alegre Praia de Belas garner diverse opinions from guests, though the majority reflect positively on the comfort and quality. Comfort stands out as a recurrent theme with many reviews praising the beds as very comfortable, large and featuring good quality sheets and duvets. Guests often highlight the beds as a key factor in their satisfaction, describing them as providing a good night's sleep and worthy of a four-star rating. Additionally, some find the mattresses and pillows excellent, contributing to an overall pleasant stay.

However, there's less consensus with some reviews noting issues such as hardness, narrowness and deformity of the mattresses. A handful of guests express dissatisfaction with the comfort level, mentioning beds that were too soft or too hard or even uncomfortable enough to label as horrible. Mixed reviews also touch on pillow quality with some saying they are excellent while others found them too low or bad.

Overall, while the comfort level of the beds at Intercity Porto Alegre Praia de Belas is praised by many with several deeming them exceptional, there are notable mentions of issues that could affect the sleep experience for some guests.

Cleanliness
The cleanliness reviews for the Intercity Porto Alegre Praia de Belas hotel present a mixed picture. On the positive side, many guests have found the hotel to be very clean, highlighting the good room cleaning service, tidy rooms and overall neatness of the common areas. Comments frequently note the cleanliness of spacious rooms, bathrooms and good housekeeping service. Room maintenance, staff friendliness and views are also praised with some guests opting to stay again due to the positive aspects of cleanliness.

However, several reviews indicate areas needing improvement. A number of guests reported issues such as poor room cleaning, dirty floors, unpleasant odors and superficial cleaning efforts. Specific complaints include dirt, dust, mold and unpleasant smells in rooms and bathrooms, suggesting a lack of detailed attention and regular maintenance.

The discrepancy between experiences suggests that while the hotel has strong points in cleanliness, consistency is an issue. The overall feedback indicates that improvements are needed in thoroughness and attention to detail to enhance the guest experience uniformly.

Staff
Intercity Porto Alegre Praia de Belas has garnered a reputation for its exceptional staff, as emphasized by numerous guest reviews. The hotel prides itself on a team that consistently demonstrates professionalism, friendliness and helpfulness. Guests frequently highlighted the exceptional service provided by the reception team, notably praising individuals such as Cazuza and Mário for their exemplary night shift service. The breakfast staff is equally commended for their attentiveness and efficiency, enhancing the overall dining experience.

The valet service stands out with guests appreciating the prompt, polite and professional assistance. The cleaning staff also received positive mentions for their diligence with particular notice given to the attentiveness of the housekeepers.

While the vast majority of reviews focused on positive interactions, a few guests noted occasional lapses in service quality, mentioning instances of rude or unsociable staff. Nonetheless, these were exceptions in an overall sea of positive feedback.

The hotel's customer service is frequently described as a key differentiator with many guests lauding the staff's consistent politeness and willingness to go above and beyond. This focus on attentive, courteous and professional service significantly enhances the overall guest experience, making Intercity Porto Alegre Praia de Belas a commendable choice for travelers seeking both comfort and excellent hospitality.

Wi-Fi
Travelers staying at the Intercity Porto Alegre Praia de Belas have shared mixed experiences regarding the hotel's WiFi services. While some guests praised the WiFi as perfect for online conferences and mentioned it being excellent, others encountered issues such as weak signals, fluctuating connections and slow speeds. A few reviews noted that the internet was not available initially or described difficulty in connecting to the network. The general sentiment indicates that while some guests found the WiFi adequate, others experienced significant problems, describing the internet as poor, unreliable and not fast enough. Additionally, the outdated TV sets and limited cable channels seemed to be a common point of dissatisfaction. Overall, while there are highlights of good WiFi performance, the consistency and reliability appear to be areas needing improvement.

Gym
The gym at Intercity Porto Alegre Praia de Belas has received mixed reviews from its guests. While some appreciate the availability of a fitness center and note that the equipment is new, others feel the gym is in stark contrast to the rest of the hotel, requiring significant improvement. A few guests found the gym satisfactory for basic needs, but there are concerns about cleanliness and maintenance with some reviewers finding the space so unappealing that they chose not to use the equipment. Overall, the gym offers a variety of basic fitness facilities, yet there's a consensus that it could benefit from updates and better upkeep.

Pool
The Intercity Porto Alegre Praia de Belas boasts a rooftop pool that garners praise for its beautiful views and prime location on the terrace. Visitors frequently mention the stunning scenery that the pool area offers, making it a significant highlight of the hotel. Despite this, there have been numerous complaints about the pool being closed for renovations without prior notice to guests, causing considerable frustration. Guests who managed to use the pool appreciated its cleanliness and the fantastic view it provides, although some noted it could benefit from heated options, especially during the colder seasons.

Several reviews highlight that the pool area could use more amenities like chairs and improved service to enhance the overall experience. Although the pool facilities are generally well-regarded, there is a consistent call for better maintenance and more transparent communication regarding availability. Despite these issues, the aesthetic appeal of the pool and the panoramic views from the rooftop remain strong points for the hotel, promising a potentially delightful experience when fully operational.

Parking
The parking situation at the Intercity Porto Alegre Praia de Belas hotel receives mixed reviews from guests. On the positive side, the employees in the parking area are frequently praised for being helpful, polite, attentive and kind. The valet services receive commendation for being quick and accurate with some guests appreciating the private and secured parking available.

However, several guests express concerns about the parking experience. The hotel charges an additional fee of 35 Reais per day for parking and this fee is not always clearly listed during the booking process, leading some to feel it is overpriced and should be included in the room price. The parking lot is also described as being confusing and in need of better management. There are reports of it being outsourced, leading to a higher cost and a disconnect from the hotel's overall service.

There are more serious issues noted, such as slow service during check-out, instances of belongings being stolen and even a fire incident in the parking lot. The parking system and access, including the elevator, are mentioned as uncomfortable or in need of review. Overall, while the staff's helpfulness stands out, the operational aspects of the parking service seem to require significant improvements to meet guest expectations.

4 Star
Intercity Porto Alegre Praia de Belas offers a comfortable stay with a focus on quality-care services. The cleaning is impeccable and the quality care of the rooms stands out. Guests can enjoy good quality products at breakfast and overall excellent service. The hotel is well-regarded for its value, especially considering it is a four-star establishment. While not luxurious, it provides a good price-quality ratio, making it a nice hotel for the price.

However, some aspects, like the air conditioning and lack of SmartTV, fall short of the four-star expectations. Despite this, it remains a very good hotel for its category. Improvements in maintenance and renovations could help it better reflect a true four-star rating. The hotel offers a pleasant experience, particularly for those looking to enjoy the Guaíba area.

Business
Intercity Porto Alegre Praia de Belas stands out as an excellent choice for business travelers, especially those with engagements in the southern zone of the city. The hotel boasts a prime location that facilitates easy access to business areas, making it highly suitable for corporate visitors. Guests have praised the spacious and comfortable rooms, highlighting the great room size and the comfortable environment conducive to work.

The facilities are well-suited for business purposes, offering good work areas and desks that cater to professional needs. In terms of services, the hotel provides secure elevators operated by card access, ensuring safety for guests. The check-in system is streamlined through the Orange app, enhancing the overall convenience despite some feedback indicating room for procedural improvements.

Moreover, the reception is welcoming with efficient valet services adding to a positive first impression. Intercity Porto Alegre Praia de Belas delivers a very good cost-benefit ratio, making it a preferred choice for many despite minor flaws. Overall, it is recognized for its great business services and facilities, making it an appropriate venue for working professionals.

Outdoor Pool
The outdoor pool at Intercity Porto Alegre Praia de Belas is frequently praised for its large and beautiful design, providing guests with an exceptional experience. Located on the rooftop, the pool offers stunning views of the city, making it a highlight for many visitors. Descriptions such as excellent and nice are commonly used, reflecting the general satisfaction and enjoyment of the rooftop pool area. Overall, the pool combining its aesthetic appeal with the impressive cityscape view enhances the stay at this hotel.


Yes, Intercity Porto Alegre Praia de Belas has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Intercity Porto Alegre Praia de Belas.

Yes, Intercity Porto Alegre Praia de Belas welcomes dogs.

Yes, parking facilities are available at Intercity Porto Alegre Praia de Belas.

Yes, Intercity Porto Alegre Praia de Belas has a gym.

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