Remisens CASA ROSA - Hotel Metropol Annexe
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Summary of reviewsRemisens CASA ROSA - Hotel Metropol Annexe in Portoroz stands out for its exceptional location, a consistent highlight among guests. The hotel offers breathtaking sea views and easy access to sandy beaches, beach pools and a variety of local amenities including shops, restaurants and the bustling promenade. Despite being centrally located, it maintains a peaceful atmosphere, enhanced by landscaped areas and stunning marina views. Proximity to bus stops also allows guests to explore nearby destinations like Piran and Izola easily.
The breakfast at the hotel receives widespread acclaim for its variety, quality and presentation, often served on a terrace with stunning views. Guests are impressed by the diverse array of options and the friendly, multilingual staff. Though there are sporadic complaints about specific items and replenishment, the overall breakfast experience is highly praised.
Dinner services offer a mix of experiences but lean towards the positive. The buffet-style dinners featuring a variety of dishes are appreciated for their taste and portion sizes. While some criticisms exist regarding the monotony and occasional shortages, many guests still find the dining experience enjoyable due to friendly staff and a pleasant atmosphere.
The rooms are another strong point, frequently described as spacious, modern and comfortable. Guests appreciate the large family suites, clean and well-equipped accommodations and stunning balcony views. Despite occasional concerns about cleanliness, most reviews are positive regarding room amenities and overall comfort.
Cleanliness across the hotel shows some inconsistency with many guests complimenting the clean and well-maintained areas, particularly the pool areas. However, there are reports of sporadic lapses in cleaning services and hygiene standards, suggesting a need for improved cleaning protocols.
The staff are generally praised for their friendliness and professionalism, especially at reception. The check-in and check-out processes are smooth and efficient. However, issues with waitstaff in the restaurant and occasional unprofessional housekeeping services highlight areas for improvement.
The Wi-fi service at the hotel is mostly satisfactory with guests experiencing stable and relatively fast connections. Nonetheless, some instances of poor connectivity and slow speeds suggest potential improvements.
The pool facilities are a highlight, offering both indoor and outdoor options that are clean, well-maintained and provide beautiful sea views. While there are occasional issues with maintenance and availability, the pools contribute significantly to the hotel's appeal.
The beach access receives positive reviews for its proximity and cleanliness with a well-maintained area providing a pleasant setting for relaxation. The hotel's private beach enhances the experience with sunbeds and towels provided, although minor issues like a lack of showers and nearby construction do arise.
Parking facilities, while clean and secure, are often criticized for high costs. The garage is well-maintained but the fees can be deemed expensive with some guests finding the payment system unclear. Free parking options are limited, adding to the overall expense.
In summary, Remisens CASA ROSA - Hotel Metropol Annexe offers an excellent location, appealing breakfast and dining services, comfortable and modern rooms, friendly staff and well-maintained pool and beach facilities. While there are areas for improvement in cleanliness and parking costs, the overall guest experience remains positive.
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The breakfast at the hotel receives widespread acclaim for its variety, quality and presentation, often served on a terrace with stunning views. Guests are impressed by the diverse array of options and the friendly, multilingual staff. Though there are sporadic complaints about specific items and replenishment, the overall breakfast experience is highly praised.
Dinner services offer a mix of experiences but lean towards the positive. The buffet-style dinners featuring a variety of dishes are appreciated for their taste and portion sizes. While some criticisms exist regarding the monotony and occasional shortages, many guests still find the dining experience enjoyable due to friendly staff and a pleasant atmosphere.
The rooms are another strong point, frequently described as spacious, modern and comfortable. Guests appreciate the large family suites, clean and well-equipped accommodations and stunning balcony views. Despite occasional concerns about cleanliness, most reviews are positive regarding room amenities and overall comfort.
Cleanliness across the hotel shows some inconsistency with many guests complimenting the clean and well-maintained areas, particularly the pool areas. However, there are reports of sporadic lapses in cleaning services and hygiene standards, suggesting a need for improved cleaning protocols.
The staff are generally praised for their friendliness and professionalism, especially at reception. The check-in and check-out processes are smooth and efficient. However, issues with waitstaff in the restaurant and occasional unprofessional housekeeping services highlight areas for improvement.
The Wi-fi service at the hotel is mostly satisfactory with guests experiencing stable and relatively fast connections. Nonetheless, some instances of poor connectivity and slow speeds suggest potential improvements.
The pool facilities are a highlight, offering both indoor and outdoor options that are clean, well-maintained and provide beautiful sea views. While there are occasional issues with maintenance and availability, the pools contribute significantly to the hotel's appeal.
The beach access receives positive reviews for its proximity and cleanliness with a well-maintained area providing a pleasant setting for relaxation. The hotel's private beach enhances the experience with sunbeds and towels provided, although minor issues like a lack of showers and nearby construction do arise.
Parking facilities, while clean and secure, are often criticized for high costs. The garage is well-maintained but the fees can be deemed expensive with some guests finding the payment system unclear. Free parking options are limited, adding to the overall expense.
In summary, Remisens CASA ROSA - Hotel Metropol Annexe offers an excellent location, appealing breakfast and dining services, comfortable and modern rooms, friendly staff and well-maintained pool and beach facilities. While there are areas for improvement in cleanliness and parking costs, the overall guest experience remains positive.
Hotel near The Beach
As an annex to the Remisens Hotel Metropol in Portorož, this hotel is near the beach. It offers convenient access to the seaside and shares the amenities of the main hotel, including dining and entertainment.
Family Friendly Hotel
Also part of the Remisens Metropol complex, this annexe gives families access to shared pools and resort amenities. It offers a convenient and potentially more affordable stay within a larger complex with facilities suitable for leisure.
Dog Friendly Hotel
Remisens Casa Rosa is an annex to Hotel Metropol and may accommodate pets. It is close to the beach and other amenities.
4-Star Hotel
As an annex to Hotel Metropol, it provides access to the facilities of the main hotel. Guests benefit from a comfortable stay with convenient access to amenities.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Panoramic View Pool Pool Lap Lanes
Hotel with Parking
Hotel with Tennis Courts
Hotel with Pool Lap Lanes
Hotel with Panoramic View Pool
Guest Reviews
Situated in the heart of Portoroz, Remisens CASA ROSA - Hotel Metropol Annexe boasts an excellent location that is consistently praised by guests. The hotel provides breathtaking sea views from both the rooms and the hotel terrace, offering a picturesque backdrop for a relaxing stay. Conveniently near the beach, guests can enjoy a short walk to the sandy shores and the beach pool reserved exclusively for hotel guests.
The central location ensures close proximity to a variety of amenities, including shops, restaurants, bars and the waterfront. The bustling promenade is just a few minutes' walk away, as is the largest casino in the area, adding an extra layer of entertainment and convenience.
Despite its centrality, the hotel manages to maintain a peaceful atmosphere, set slightly uphill away from the noise but still within arm's reach of the city's vibrant activity. The surrounding landscaped areas and stunning views of the Portoroz Marina amplify the overall appeal of the location.
For those looking to explore further, bus stops nearby provide easy access to other charming destinations like Piran and Izola. The hotel's modern, spacious rooms and exceptional breakfast offerings further enhance the guest experience. Whether for the superbly renovated wellness area or the beautiful terrace for breakfast, the excellent facilities and pristine environment contribute to making this hotel a top choice for visitors.
Guests at Remisens CASA ROSA - Hotel Metropol Annexe consistently praise the hotel's breakfast offerings, frequently highlighted as excellent, delicious and abundant. Many guests were impressed by the wide selection and variety of foods available at the breakfast buffet, often describing it as rich and diverse. The quality of the food also garnered positive remarks with both sweet and savory options receiving compliments.
Several reviews emphasized the superb presentation and plentiful nature of the breakfast. The terrace where breakfast is served offers stunning views, adding to the enjoyable experience. Guests appreciated the friendly and multilingual staff who contributed to a pleasant dining atmosphere.
However, despite the numerous positive comments, a few guests noted some areas for improvement. Complaints included a lack of variety, substandard coffee quality, overcooked scrambled eggs and occasional shortages or delays in food replenishment. Some reviews mentioned that the breakfast did not meet their expectations for a 4-star hotel with specific mentions of items running out or being poorly presented.
In summary, while the majority of guests found the breakfast at Remisens CASA ROSA to be excellent and satisfying, there were some suggestions for enhancing the overall experience, particularly concerning food variety and presentation.
The dinner experience at Remisens CASA ROSA - Hotel Metropol Annexe offers a mixed bag of impressions, largely tipping towards the positive. Guests repeatedly commend the excellent cuisine, highlighting the variety and deliciousness of the food, particularly in their half-board arrangements. The buffet-style dinner is noted for its significant selection and plentiful servings, featuring different dishes each day, often with a Mediterranean flair. Many guests appreciate the well-arranged buffet, remarking on the excellent and sometimes peppy, portions. The restaurant atmosphere, frequently mentioned as well-frequented, adds to the dining experience.
However, there are notable criticisms. Several guests point out that the quality of food can be inconsistent with some finding it monotonous and not living up to expectations. Common issues include dishes being served cold, a limited and repetitive selection and occasional shortages towards the end of the service period. While praised for its variety and taste at times, others have found the evening meals unseasoned and lacking fresh, appealing choices, particularly for specialized diets or children.
Despite these drawbacks, the friendly staff and excellent overall room and service offerings make the dining experience a pleasant part of the stay for many. But for those expecting a consistently high-quality dinner, experiences can vary, leaving room for improvement in the consistency and presentation of the meals.
The rooms at Remisens CASA ROSA - Hotel Metropol Annexe have garnered widespread positive feedback from guests, highlighting their spaciousness and modern touches. Many reviewers appreciated the large room sizes with several mentioning the spacious family suites and well-equipped, clean rooms. The rooms are described as newly renovated, clean and comfortable, featuring modern furnishings and sometimes offering stunning sea views from the balconies. Guests frequently complimented the comfortable beds and the generous room amenities.
However, some guests mentioned issues with cleanliness, noting that the rooms were not cleaned daily unless explicitly requested and there were instances of dirty bathrooms and stained carpets or bedding. Despite these concerns, most reviews depict the rooms as bright, airy and offering excellent facilities, making for a comfortable stay. The hotel's wellness area has also been praised for its modernity and harmony. Overall, the rooms at CASA ROSA are appreciated for their size, modernity and comfort, although occasional lapses in cleanliness were noted.
Guests at Remisens CASA ROSA - Hotel Metropol Annexe consistently highlight the hotel's comfortable and clean beds. Reviews frequently describe the beds as wonderful, soft and generally comfortable, providing excellent sleep quality and a cozy, welcoming environment. Several guests appreciate the large size of the beds, noting both their spaciousness and comfort. Words like super comfortable and extremely comfortable are often used to characterize the sleep experience.
Some guests mention that the beds are on the softer side, though this is typically noted as a personal preference. A few reviews suggest that while the beds are good, they could benefit from a bit more support or softness.
There are isolated reports of discomfort with some guests finding the mattresses too hard and others pointing out issues with bed covers or the quality of sleeper sofas. While most guests found the pillows to be comfortable, there are occasional mentions of them not being fluffy enough.
Overall, the majority of guests seem satisfied with the hotel's bedding, enjoying a good night's sleep in large, well-maintained and comfortable beds.
Remisens CASA ROSA - Hotel Metropol Annexe presents a mixed picture when it comes to cleanliness. Positive feedback highlights the general cleanliness of the hotel with many guests appreciating the clean rooms, comfortable accommodations and well-maintained areas. The pool area, both indoor and outdoor, is frequently noted for being clean and properly kept up. Guests also commend the housekeeping for providing clean and cozy rooms, consistent service and an overall fresh atmosphere throughout the hotel. The well-maintained and modern facilities contributed positively to the guest experience.
However, several areas need attention. Some guests reported rooms and bathrooms not being cleaned properly during their stay with issues such as spiderwebs, dust on walls and unclean floors. Specific complaints include stained carpets, dirty dishes in the restaurant and poorly cleaned shower walls and bathtubs. Additionally, some guests mentioned inconsistency in cleaning services and lack of daily room cleaning, which significantly impacted their stay. Instances of poor hygiene standards in areas like public toilets and neglected public spaces have also been noted.
Efforts to maintain cleanliness in the common areas appeared sporadic with lapses in service leading to dirty pool areas and unclean dining rooms. Although there are examples of excellent service and cleanliness, it is evident that the hotel would benefit from a closer look at its cleaning protocols to ensure a consistently pleasant stay for all guests.
Remisens CASA ROSA - Hotel Metropol Annexe is known for its friendly and accommodating staff. Guests often highlight the politeness and helpfulness at the reception, where the multilingual team ensures a quick and smooth check-in and check-out process. The receptionists are frequently praised for their attentiveness and professionalism, adding a warm and welcoming touch to the experience.
The dining experience receives mixed feedback. While the cuisine is often described as excellent and the breakfast service praised, there are recurring mentions of unprofessional and slow waitstaff in the restaurant. Despite these dining room challenges, the overall impression is that staff interaction is uncomplicated and guest-oriented.
Housekeeping and general service also have varying reviews with some guests finding the staff attentive and cooperative, while others note inconsistency and lack of attentiveness. There are reports of the cleaning service being unprofessional at times and a few stories of overwhelmed and understaffed situations leading to delays and dissatisfaction.
Overall, while there are instances of overwhelmed and less attentive staff, many guests appreciate the friendly, polite and professional demeanor of the team, making the stay pleasant and welcoming. The highlight for many is the genuinely friendly reception, which often sets a positive tone for the entire stay.
Guests at Remisens CASA ROSA - Hotel Metropol Annexe have varied experiences with the hotel's Wi-fi service. Generally, the Wi-fi is described as free and providing stable coverage across the complex with some guests noting that it is relatively fast and problem-free. There is a fair amount of praise for its quick and well-functioning internet, which is faster than what most people might expect. However, there are also a number of reviews mentioning that the Wi-fi can be spotty at times and is sometimes slow or barely acceptable. While there is a significant portion of positive feedback highlighting good and stable connectivity, some guests did experience poor connection issues or found the Wi-fi hardly working. Overall, the Wi-fi at Remisens CASA ROSA appears to offer a satisfactory experience for most guests with intermittent issues that could affect a few users.
Situated adjacent to the sea, the pool offerings at Remisens CASA ROSA - Hotel Metropol Annexe have garnered varied feedback from its guests. The hotel features multiple pools, including indoor and outdoor options with compliments often directed towards their cleanliness and the pleasantness of their surroundings. Both the indoor and outdoor pools are frequently praised for their good maintenance, size and beautiful sea views, making them a favorite among many visitors.
Guests highlight the large, well-maintained outdoor pool with its ocean access as a top-notch facility. The indoor pool has also received positive mentions for its cleanliness and fantastic views. Families appreciate the facilities for kids in and around the pool areas and the overall experience tends to be enjoyable and relaxing.
However, some reviews have noted that certain aspects could use improvement. Issues such as broken sun umbrellas, inadequate cleaning at times and the need for more frequent maintenance have been pointed out. There are occasional reports of the outdoor pool being closed or not operational and some guests find the loungers and umbrellas costly. Additionally, the indoor pools have been criticized for being overcrowded or located away from the main hotel premises.
Despite some criticisms, the pool area remains predominantly well-regarded for its excellent, expansive facilities and the beautiful setting it provides by the coast. The experience of using the pools is generally positive, contributing significantly to the appeal of Remisens CASA ROSA as a travel destination.
The beach near Remisens CASA ROSA - Hotel Metropol Annexe receives mostly positive feedback from guests. It's praised for its close proximity and easy accessibility with many noting it's just a short walk away. The beach features landscaped sand and lawn areas, offering sunbeds both at the beach and the hotel with some reviews highlighting the convenience of sunbeds with towels provided.
Guests appreciate the clean and well-maintained beach area, as well as the beautiful settings which include an amazing beach with wonderful poolside views. The beach is described as quiet and offers a nice environment for relaxation, including sloping entry and sunset views. The hotel's own fenced beach ensures a private and comfortable experience.
For families, there's a sandy beach suitable for smaller children nearby and the concrete beach with stairs provides a secure entry into the sea. The beachside setting includes spa and pool facilities with private saltwater pools on the sea side adding to the appeal.
Despite a few minor downfalls such as no showers at the beach and occasional construction nearby, the hotel's proximity to urban amenities and central beach areas make it a convenient location. Overall, the clean, quiet shore and excellent beach access offer a delightful experience for guests.
Visitors to Remisens CASA ROSA - Hotel Metropol Annexe have mixed feelings about the parking facilities. While there is a secure underground garage conveniently located next to the hotel, many guests highlight the high costs associated with it. Parking in this garage typically costs around 20 euros per day, which some feel is too steep. Despite the hefty prices, the garage is reported to be very clean and adequately maintained.
There are enough parking spaces available within the garage, though some guests find the payment system unclear, especially regarding whether the parking fees are included with the room rate. Free parking options seem scarce and the parking charges apply universally across the Slovenian coastline, adding to the overall expense of a stay.
For those looking for more economical alternatives, free motorcycle parking is provided and a flat-rate parking fee has been suggested by guests as a more reasonable option. However, most offsite parking options come with limitations or additional charges, making the on-site facilities more appealing despite the cost.
Overall, while parking is secure and available, the additional costs and occasional difficulties in finding information about parking options can detract from the convenience, adding a logistical consideration for potential visitors.
Remisens CASA ROSA - Hotel Metropol Annexe offers a range of features that cater to families, making it an affordable and decent option for a family-oriented stay. The accommodation boasts comfortable family-sized rooms and suites that are well-geared towards family needs, creating a welcoming and safe atmosphere. The family-friendly setting is enhanced by its proximity to family activities and general provisions.
However, there are mixed reviews regarding the hotel’s readiness to meet specific family requirements. While the hotel is described as ideal for multi-day family vacations with its spacious, clean and nicely furnished rooms, some guests experienced challenges such as insufficient food options for children and inadequate preparation for accommodating young kids. Issues such as dirty rooms, lack of childproofing and the need to repeatedly request child beds were noted.
The property features an incredible view from the windows, yet practical concerns like overcrowded pools, queues for breakfast and basic cleanliness in public toilets have been flagged. Additionally, the difficulty in accessing amenities with strollers and a lack of services specifically for young children were points of contention. Despite some shortcomings, the hotel provides a family-like atmosphere, thanks to its friendly staff and environment, making it a generally good choice for families, particularly those with older children.
Remisens CASA ROSA - Hotel Metropol Annexe has garnered mixed reviews regarding its four-star rating and the quality of its facilities and services. While some guests found the hotel to offer better accommodations compared to other four-star establishments and described the amenities as luxurious and top-notch, there were numerous concerns highlighting a different picture.
Many reviewers expressed dissatisfaction with the hotel's standards, noting that both the service and cleanliness fell short of what is expected from a four-star hotel. Several guests felt that the rooms and bathrooms were not properly maintained with some not being cleaned for days. Concerns were also raised about the quality of food and the lack of variety at breakfast, which they felt did not meet four-star standards.
Additional criticisms included unprofessional staff and the general upkeep of the hotel, suggesting that certain areas were in need of renovation. Some guests even rated the hotel closer to a three-star standard, citing subpar room service and below-par service levels overall.
In summary, while Remisens CASA ROSA - Hotel Metropol Annexe does offer some luxurious amenities and comfortable accommodations, the consensus among guests suggests that it does not consistently meet the expectations of a four-star hotel. Improvements in service quality, cleanliness and food standards are areas that require attention to align more closely with its advertised rating.
Remisens CASA ROSA - Hotel Metropol Annexe offers a luxurious stay with its clean, elegant and modern accommodations. Guests praised the hotel's beautiful and pleasant environment, noting its higher quality and true five-star vibes. The modern amenities and elegant establishment contribute to a luxury experience, especially in comparison to the surrounding area. The food, particularly the breakfast, is top-notch and adds to the overall luxury feel. However, it's worth noting that there are extra fees for amenities such as poolside umbrellas and beds, which some guests found to be expensive. Despite this, the general consensus suggests that the hotel delivers a high-end experience.
Remisens CASA ROSA - Hotel Metropol Annexe offers a picturesque setting perfect for a romantic getaway. It features an array of stunning views with guests frequently mentioning the beautiful sea and sweeping vistas of the bay and Portorož. The hotel's serene ambiance, paired with its proximity to the beach and a peaceful yet conveniently central location, ensures a balance of tranquility and access to local events. A highlight is enjoying breakfast on the terrace with the sea as a backdrop, while rooms also offer captivating ocean views, adding to the romantic atmosphere.
Remisens CASA ROSA - Hotel Metropol Annexe consistently receives praise for its pet-friendly policies and facilities. Guests appreciate the welcoming and accommodating atmosphere for their four-legged companions. Pet-friendly rooms and the proximity to various pet activities enhance the overall experience. The hotel's inclusive approach ensures that pets, including small dogs, are warmly received, making it a favored choice for travelers with pets.
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Location
The central location ensures close proximity to a variety of amenities, including shops, restaurants, bars and the waterfront. The bustling promenade is just a few minutes' walk away, as is the largest casino in the area, adding an extra layer of entertainment and convenience.
Despite its centrality, the hotel manages to maintain a peaceful atmosphere, set slightly uphill away from the noise but still within arm's reach of the city's vibrant activity. The surrounding landscaped areas and stunning views of the Portoroz Marina amplify the overall appeal of the location.
For those looking to explore further, bus stops nearby provide easy access to other charming destinations like Piran and Izola. The hotel's modern, spacious rooms and exceptional breakfast offerings further enhance the guest experience. Whether for the superbly renovated wellness area or the beautiful terrace for breakfast, the excellent facilities and pristine environment contribute to making this hotel a top choice for visitors.
Breakfast
Several reviews emphasized the superb presentation and plentiful nature of the breakfast. The terrace where breakfast is served offers stunning views, adding to the enjoyable experience. Guests appreciated the friendly and multilingual staff who contributed to a pleasant dining atmosphere.
However, despite the numerous positive comments, a few guests noted some areas for improvement. Complaints included a lack of variety, substandard coffee quality, overcooked scrambled eggs and occasional shortages or delays in food replenishment. Some reviews mentioned that the breakfast did not meet their expectations for a 4-star hotel with specific mentions of items running out or being poorly presented.
In summary, while the majority of guests found the breakfast at Remisens CASA ROSA to be excellent and satisfying, there were some suggestions for enhancing the overall experience, particularly concerning food variety and presentation.
Dinner
However, there are notable criticisms. Several guests point out that the quality of food can be inconsistent with some finding it monotonous and not living up to expectations. Common issues include dishes being served cold, a limited and repetitive selection and occasional shortages towards the end of the service period. While praised for its variety and taste at times, others have found the evening meals unseasoned and lacking fresh, appealing choices, particularly for specialized diets or children.
Despite these drawbacks, the friendly staff and excellent overall room and service offerings make the dining experience a pleasant part of the stay for many. But for those expecting a consistently high-quality dinner, experiences can vary, leaving room for improvement in the consistency and presentation of the meals.
Rooms
However, some guests mentioned issues with cleanliness, noting that the rooms were not cleaned daily unless explicitly requested and there were instances of dirty bathrooms and stained carpets or bedding. Despite these concerns, most reviews depict the rooms as bright, airy and offering excellent facilities, making for a comfortable stay. The hotel's wellness area has also been praised for its modernity and harmony. Overall, the rooms at CASA ROSA are appreciated for their size, modernity and comfort, although occasional lapses in cleanliness were noted.
Beds
Some guests mention that the beds are on the softer side, though this is typically noted as a personal preference. A few reviews suggest that while the beds are good, they could benefit from a bit more support or softness.
There are isolated reports of discomfort with some guests finding the mattresses too hard and others pointing out issues with bed covers or the quality of sleeper sofas. While most guests found the pillows to be comfortable, there are occasional mentions of them not being fluffy enough.
Overall, the majority of guests seem satisfied with the hotel's bedding, enjoying a good night's sleep in large, well-maintained and comfortable beds.
Cleanliness
However, several areas need attention. Some guests reported rooms and bathrooms not being cleaned properly during their stay with issues such as spiderwebs, dust on walls and unclean floors. Specific complaints include stained carpets, dirty dishes in the restaurant and poorly cleaned shower walls and bathtubs. Additionally, some guests mentioned inconsistency in cleaning services and lack of daily room cleaning, which significantly impacted their stay. Instances of poor hygiene standards in areas like public toilets and neglected public spaces have also been noted.
Efforts to maintain cleanliness in the common areas appeared sporadic with lapses in service leading to dirty pool areas and unclean dining rooms. Although there are examples of excellent service and cleanliness, it is evident that the hotel would benefit from a closer look at its cleaning protocols to ensure a consistently pleasant stay for all guests.
Staff
The dining experience receives mixed feedback. While the cuisine is often described as excellent and the breakfast service praised, there are recurring mentions of unprofessional and slow waitstaff in the restaurant. Despite these dining room challenges, the overall impression is that staff interaction is uncomplicated and guest-oriented.
Housekeeping and general service also have varying reviews with some guests finding the staff attentive and cooperative, while others note inconsistency and lack of attentiveness. There are reports of the cleaning service being unprofessional at times and a few stories of overwhelmed and understaffed situations leading to delays and dissatisfaction.
Overall, while there are instances of overwhelmed and less attentive staff, many guests appreciate the friendly, polite and professional demeanor of the team, making the stay pleasant and welcoming. The highlight for many is the genuinely friendly reception, which often sets a positive tone for the entire stay.
Wi-Fi
Pool
Guests highlight the large, well-maintained outdoor pool with its ocean access as a top-notch facility. The indoor pool has also received positive mentions for its cleanliness and fantastic views. Families appreciate the facilities for kids in and around the pool areas and the overall experience tends to be enjoyable and relaxing.
However, some reviews have noted that certain aspects could use improvement. Issues such as broken sun umbrellas, inadequate cleaning at times and the need for more frequent maintenance have been pointed out. There are occasional reports of the outdoor pool being closed or not operational and some guests find the loungers and umbrellas costly. Additionally, the indoor pools have been criticized for being overcrowded or located away from the main hotel premises.
Despite some criticisms, the pool area remains predominantly well-regarded for its excellent, expansive facilities and the beautiful setting it provides by the coast. The experience of using the pools is generally positive, contributing significantly to the appeal of Remisens CASA ROSA as a travel destination.
Beach
Guests appreciate the clean and well-maintained beach area, as well as the beautiful settings which include an amazing beach with wonderful poolside views. The beach is described as quiet and offers a nice environment for relaxation, including sloping entry and sunset views. The hotel's own fenced beach ensures a private and comfortable experience.
For families, there's a sandy beach suitable for smaller children nearby and the concrete beach with stairs provides a secure entry into the sea. The beachside setting includes spa and pool facilities with private saltwater pools on the sea side adding to the appeal.
Despite a few minor downfalls such as no showers at the beach and occasional construction nearby, the hotel's proximity to urban amenities and central beach areas make it a convenient location. Overall, the clean, quiet shore and excellent beach access offer a delightful experience for guests.
Parking
There are enough parking spaces available within the garage, though some guests find the payment system unclear, especially regarding whether the parking fees are included with the room rate. Free parking options seem scarce and the parking charges apply universally across the Slovenian coastline, adding to the overall expense of a stay.
For those looking for more economical alternatives, free motorcycle parking is provided and a flat-rate parking fee has been suggested by guests as a more reasonable option. However, most offsite parking options come with limitations or additional charges, making the on-site facilities more appealing despite the cost.
Overall, while parking is secure and available, the additional costs and occasional difficulties in finding information about parking options can detract from the convenience, adding a logistical consideration for potential visitors.
Family
However, there are mixed reviews regarding the hotel’s readiness to meet specific family requirements. While the hotel is described as ideal for multi-day family vacations with its spacious, clean and nicely furnished rooms, some guests experienced challenges such as insufficient food options for children and inadequate preparation for accommodating young kids. Issues such as dirty rooms, lack of childproofing and the need to repeatedly request child beds were noted.
The property features an incredible view from the windows, yet practical concerns like overcrowded pools, queues for breakfast and basic cleanliness in public toilets have been flagged. Additionally, the difficulty in accessing amenities with strollers and a lack of services specifically for young children were points of contention. Despite some shortcomings, the hotel provides a family-like atmosphere, thanks to its friendly staff and environment, making it a generally good choice for families, particularly those with older children.
4 Star
Many reviewers expressed dissatisfaction with the hotel's standards, noting that both the service and cleanliness fell short of what is expected from a four-star hotel. Several guests felt that the rooms and bathrooms were not properly maintained with some not being cleaned for days. Concerns were also raised about the quality of food and the lack of variety at breakfast, which they felt did not meet four-star standards.
Additional criticisms included unprofessional staff and the general upkeep of the hotel, suggesting that certain areas were in need of renovation. Some guests even rated the hotel closer to a three-star standard, citing subpar room service and below-par service levels overall.
In summary, while Remisens CASA ROSA - Hotel Metropol Annexe does offer some luxurious amenities and comfortable accommodations, the consensus among guests suggests that it does not consistently meet the expectations of a four-star hotel. Improvements in service quality, cleanliness and food standards are areas that require attention to align more closely with its advertised rating.
Luxury
Romantic
Dog Friendly
Yes, Remisens CASA ROSA - Hotel Metropol Annexe has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Panoramic View Pool.
No, a spa isn't available at Remisens CASA ROSA - Hotel Metropol Annexe.
Yes, Remisens CASA ROSA - Hotel Metropol Annexe welcomes dogs.
Yes, parking facilities are available at Remisens CASA ROSA - Hotel Metropol Annexe.
No, Remisens CASA ROSA - Hotel Metropol Annexe doesn't have a gym.
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