Remisens Hotel METROPOL
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Summary of reviewsRemisens Hotel METROPOL, situated in the picturesque town of Portorož, receives high praise for its prime location. Guests appreciate its central positioning, which provides convenient access to the seafront, beach, promenade and local amenities such as cafes, restaurants and a nearby pharmacy. The serene environment and stunning views of the sea, the Bay of Piran and sunsets from many rooms and balconies are consistently highlighted as major benefits. The hotel's scenic hillside setting and tranquil surroundings offer a relaxing stay, making it an ideal base for exploring the area.
Breakfast at the hotel is well-regarded, noted for a rich and varied buffet with high-quality food options that cater to diverse tastes. Guests enjoyed both sweet and savory options, along with the convenience of late breakfast hours until 11 am. Unique touches like sparkling wine and the possibility of dining on a terrace with panoramic views added to the experience. However, some guests suggested more variety in cheese, spreads and milk alternatives, along with improvements in the quality of certain warm dishes.
The dinner experience, while featuring a hearty and varied buffet, received mixed feedback. Many guests enjoyed the selection and quality of dishes, including various meat, fish, vegetarian options and desserts. Staff friendliness and cleanliness of the dining environment were commended. Despite this, some guests found the offerings limited and uninspired for a five-star hotel with issues like cold food, lack of freshly cooked meals and poor vegetarian and vegan options frequently mentioned.
Rooms at the Remisens Hotel METROPOL are characterized by their spaciousness and comfort with many rooms offering spectacular sea views. Guests appreciated the luxurious proportions, large beds, well-equipped facilities and modern bathrooms. While several reviews highlighted cleanliness and maintenance issues—such as dirty windows, worn-out furniture and outdated decor—upgrades to higher floors or suites were well received.
Guests generally praised the hotel's cleanliness, especially in individual rooms, the spa and the pool areas, thanks to the friendly and efficient cleaning staff. However, isolated instances of poorly cleaned rooms and communal areas detracted from the overall experience.
The hotel staff garnered consistent praise for their friendliness, professionalism and helpfulness. Notable mentions of specific staff members for exceptional service reflected the overall positive sentiment towards the team. While there were isolated complaints about slow or distracted service, these were exceptions rather than the norm.
Wi-Fi at the hotel received mixed reviews with some guests appreciating the free, fast internet while others reported poor connectivity and no signal in certain areas. The pool area, described as clean and well-located with stunning sea views, was a highlight for many despite some noting the facilities were dated and certain amenities were lacking.
The hotel's proximity to the beach was positively noted, providing easy access to the Portorož beach and scenic sunset views. Though the pebbly beach itself sometimes lacked cleanliness and proper maintenance, the overall beachfront experience, supplemented by pools and other amenities, was generally enjoyable.
Parking availability was a mixed experience. Some guests appreciated the inclusion of free and secure parking in the garage, while others faced challenges due to limited spaces.
In summary, Remisens Hotel METROPOL is celebrated for its outstanding location, spectacular views, spacious rooms and friendly staff, offering a mostly enjoyable and comfortable stay for travelers. Enhancements in dining variety, room maintenance and beach amenities could further elevate the guest experience.
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Breakfast at the hotel is well-regarded, noted for a rich and varied buffet with high-quality food options that cater to diverse tastes. Guests enjoyed both sweet and savory options, along with the convenience of late breakfast hours until 11 am. Unique touches like sparkling wine and the possibility of dining on a terrace with panoramic views added to the experience. However, some guests suggested more variety in cheese, spreads and milk alternatives, along with improvements in the quality of certain warm dishes.
The dinner experience, while featuring a hearty and varied buffet, received mixed feedback. Many guests enjoyed the selection and quality of dishes, including various meat, fish, vegetarian options and desserts. Staff friendliness and cleanliness of the dining environment were commended. Despite this, some guests found the offerings limited and uninspired for a five-star hotel with issues like cold food, lack of freshly cooked meals and poor vegetarian and vegan options frequently mentioned.
Rooms at the Remisens Hotel METROPOL are characterized by their spaciousness and comfort with many rooms offering spectacular sea views. Guests appreciated the luxurious proportions, large beds, well-equipped facilities and modern bathrooms. While several reviews highlighted cleanliness and maintenance issues—such as dirty windows, worn-out furniture and outdated decor—upgrades to higher floors or suites were well received.
Guests generally praised the hotel's cleanliness, especially in individual rooms, the spa and the pool areas, thanks to the friendly and efficient cleaning staff. However, isolated instances of poorly cleaned rooms and communal areas detracted from the overall experience.
The hotel staff garnered consistent praise for their friendliness, professionalism and helpfulness. Notable mentions of specific staff members for exceptional service reflected the overall positive sentiment towards the team. While there were isolated complaints about slow or distracted service, these were exceptions rather than the norm.
Wi-Fi at the hotel received mixed reviews with some guests appreciating the free, fast internet while others reported poor connectivity and no signal in certain areas. The pool area, described as clean and well-located with stunning sea views, was a highlight for many despite some noting the facilities were dated and certain amenities were lacking.
The hotel's proximity to the beach was positively noted, providing easy access to the Portorož beach and scenic sunset views. Though the pebbly beach itself sometimes lacked cleanliness and proper maintenance, the overall beachfront experience, supplemented by pools and other amenities, was generally enjoyable.
Parking availability was a mixed experience. Some guests appreciated the inclusion of free and secure parking in the garage, while others faced challenges due to limited spaces.
In summary, Remisens Hotel METROPOL is celebrated for its outstanding location, spectacular views, spacious rooms and friendly staff, offering a mostly enjoyable and comfortable stay for travelers. Enhancements in dining variety, room maintenance and beach amenities could further elevate the guest experience.
Luxury Hotel
A 5-star premium hotel positioned on St. Lawrence Hill, providing unique views over Portorož. It features luxurious accommodations, a full-service spa, indoor and outdoor pools including a whirlpool with seawater, and is home to the Grand Casino Portoroz, offering refined dining and entertainment.
Hotel near The Beach
Located in Portorož, Remisens Hotel Metropol is close to the beach. Guests can easily reach the shore for swimming and sunbathing, complemented by the hotel's casino and dining options.
Hotel for Honeymoon
The hotel provides a beautiful romantic dining area and suites that offer stunning views, ideal for couples. It offers a variety of indoor and outdoor pools that add to the romantic ambiance.
Hotel with Spa
While specific spa details are not available, Remisens Hotel Metropol is often listed among spa hotels in Portorož, suggesting it offers wellness facilities.
Family Friendly Hotel
As the main hotel of the Remisens complex, it offers access to resort amenities including pools, suitable for families seeking a standard hotel experience with recreational facilities. Its location near the beach adds to its appeal.
Dog Friendly Hotel
This hotel is pet-friendly and offers great spa services and facilities. It ensures that pets feel at home.
Romantic Hotel
The Remisens Hotel Metropol provides a luxurious setting with a casino, multiple dining options, and comfortable rooms. Its extensive amenities and central location make it a great place for a romantic vacation.
Hotel with Swimming Pool
This hotel offers a complete wellness experience by the sea. The hotel’s indoor swimming pool is a seawater pool.
Heated Pool Indoor Pool Panoramic View Pool Pool Lap Lanes Outdoor Pool
Business Hotel
This hotel is close to the city's corporate headquarters. The hotel features 5 conference rooms where business meetings can be held. Daily housekeeping, dry cleaning and laundry services, a 24h front desk, and multilingual staff are available at the hotel.
Accessible Hotel
This hotel provides wheelchair access to common and public areas. It is accessible by lift with a wheelchair-accessible path to the lift and a wheelchair-accessible concierge desk.
Hotel with Gym
This hotel offers a fitness center for guests looking to maintain their workout routine. The hotel also features spa and wellness facilities, offering a balance of exercise and relaxation.
Hotel with Tennis Courts
Located in Portorož, Remisens Hotel Metropol offers tennis courts. It's a good choice for travelers looking for a hotel with sports facilities and entertainment.
Hotel with Outdoor Pool
The hotel provides access to multiple outdoor swimming pools, with specific mention of two outdoor pools, along with indoor pools. It also features a poolside bar and pool loungers for guest relaxation.
Hotel with Pool Lap Lanes
Features a swimming pool for guests, suitable for lap swimming. The hotel's location in Portorož allows for easy access to other attractions and activities.
Hotel with Indoor Pool
Remisens Hotel METROPOL features a well-maintained indoor swimming pool. This facility provides a comfortable environment for guests to enjoy swimming and relaxation, contributing to the hotel's comprehensive leisure offerings.
Hotel with Heated Pool
Offers an indoor pool with heated seawater, allowing for relaxation and swimming all year round. Guests can also enjoy the outdoor Metropol Pool Lounge complex on Portorož beach, featuring pools for different age groups, including a children's pool.
Casino Hotel
Hotel with Parking
5-Star Hotel
Hotel with Panoramic View Pool
Guest Reviews
Situated in the picturesque town of Portorož, Remisens Hotel METROPOL is celebrated for its prime location. Guests rave about its central positioning, offering convenient access to the seafront, beach and local amenities such as cafes, restaurants and a nearby pharmacy. The view from the hotel is a major highlight with many rooms and balconies providing stunning vistas of the sea, the Bay of Piran and beautiful sunsets over the water. The hotel's proximity to the promenade and its tranquil surroundings add to the appeal, making it an ideal base for exploring the area.
The location is not just convenient but aesthetically pleasing, nestled on a small hill that affords spectacular panoramic views of the surrounding landscape. Visitors appreciate the well-kept hotel grounds and the serene environment, which contributes to a relaxing stay. Easy access to local transport services, such as the bus to the historic town of Piran, enhances its appeal as a strategic starting point for further excursions.
Moreover, guests commend the comfortable and spacious rooms, many of which come with large balconies perfect for soaking up the scenery. The hotel's combination of location, friendly staff and excellent breakfast and dining options make it a well-rounded choice for travelers. The outdoor pool and amenities like convenient parking further enhance the overall positive experience.
While the reputation of Portorož has dimmed for some over the years, guests of Remisens Hotel METROPOL consistently praise its exceptional setting and the breathtaking views it offers, cementing its status as an excellent choice for visitors seeking both beauty and convenience in this coastal city.
The breakfast offerings at Remisens Hotel METROPOL receive generally positive feedback from guests, characterized by multiple descriptors such as excellent, rich, varied and delicious. It's noted that the breakfast buffet boasts a great variety and an extensive selection of fresh, high-quality food items that cater to diverse tastes. Guests appreciated the availability of both sweet and savory options, as well as the overall ample and plentiful presentation that leaves little to be desired.
Many reviewers were especially pleased with the ability to enjoy breakfast until late in the morning, extending until 11 am, which adds convenience for both early birds and late risers. The inclusion of unique features, such as sparkling wine and breakfast on a terrace with a panoramic view, further enhances the dining experience, making it memorable.
However, some guests mentioned specific areas for improvement, such as the need for more variety in cheese, spreads and milk alternatives. There were occasional mentions of monotonous offerings with the same items presented daily and some guests noted that the quality of certain warm dishes, like scrambled eggs, could be better maintained. Other critiques involved the breakfast items being sometimes cold or the coffee quality not meeting expectations for a hotel of this caliber.
Despite these few drawbacks, the general sentiment remains highly favorable, pointing to excellent value for money and an overall hearty and abundant breakfast experience at the Remisens Hotel METROPOL.
The dinner experience at Remisens Hotel METROPOL has garnered mixed feedback from guests. Highlighted positives include a varied and hearty buffet in the evening with excellent, delicious food that many found enjoyable. The evening buffet was often praised for its large selection and high quality, offering various meat, fish, vegetarian dishes, fruits, vegetables and desserts. The professional and friendly service, along with a clean and well-kept dining environment, also contributed to a pleasant dining experience for many.
However, there's a significant downside noted in many reviews. Several guests were disappointed with the limited and uninspired selection, especially for a five-star hotel. Issues such as cold food, lack of freshly cooked meals and an overall cafeteria-like quality were frequently mentioned. Additionally, some found the food to be bland and greasy with specific mentions of poor vegetarian and vegan options. There were complaints about the food not living up to a five-star standard and being more appropriate for a three-star rating.
Despite these criticisms, the hotel's attractive pricing for drinks and the rich breakfast buffet were appreciated. Nonetheless, the dinner service left many guests wishing for improvements in both variety and quality to better align with the hotel's upscale image.
Remisens Hotel METROPOL offers guests a mixed experience with the standout feature being the spacious and beautifully decorated rooms, many of which boast spectacular sea views. Numerous guests have highlighted the luxurious proportions of the rooms, often appreciating the comfortable and large beds, well-equipped facilities and large balconies that provide stunning vistas of the sea.
The modern bathrooms are another well-received aspect with several reviews mentioning renovated and functional settings. Guests also note complimentary amenities like stocked fridges and fruit, adding to the overall comfort. Rooms on higher floors tend to offer even better views, something that seems to impress quite a few visitors.
However, the hotel does exhibit some inconsistencies. While many rooms are described as clean and spacious, there are recurring mentions of cleanliness issues, such as dirty windows, worn-out furniture and inadequate room service. Some rooms appear outdated and in need of renovation with specific complaints about old carpets, small whirlpool baths and missing details that guests had booked.
Despite these drawbacks, many guests find their stay enjoyable, particularly when receiving free upgrades to the top floors or suites. The general consensus is that while the rooms are spacious and offer great views, the overall condition and maintenance could use improvements to fully align with the expectations of a 5-star hotel.
Remisens Hotel METROPOL receives mixed reviews regarding its beds. Many guests praise the beds for being very large and comfortable, often describing them as super comfortable with excellent mattresses. Several reviewers noted that they enjoyed amazing sleep and appreciated the luxurious bedding offered. However, there are a number of complaints as well, particularly about squeaky and creaky beds that detract from the overall sleep experience. Some beds are noted to be too small or too hard and there are instances of bed quality being described as extremely poor or even broken. There were also concerns raised about the cleanliness and maintenance of the rooms with some guests reporting issues like dirty sunbeds and headboards or beds that were only made once during their stay. Despite these drawbacks, the overall sentiment leans towards a comfortable sleeping experience for many guests.
Remisens Hotel METROPOL has received mixed reviews when it comes to cleanliness. On a positive note, many guests have praised the hotel for maintaining an overall high level of hygiene with comments highlighting the exceptional cleanliness of the rooms, modern spa facilities and well-kept pool areas. The cleaning staff was frequently described as friendly and efficient, ensuring that fresh towels were provided daily and many found the rooms to be quite comfortable and well-equipped.
However, some guest experiences were less favorable. Instances of dusty surfaces, poorly cleaned bathrooms and unclean balconies were noted. Problems such as leftover items from previous guests, including plastic bottles under the bed, dirty dishes and even more concerning finds like syringes and pills, were reported by visitors. Additionally, the hotel seemed to struggle with maintaining consistent cleaning schedules with some rooms only being tidied upon request, leading to dissatisfaction among some guests.
The cleanliness of communal areas like pools and dining facilities also received criticism with some noticing dirt and maintenance issues. Housekeeping appeared overwhelmed at times, affecting the overall cleanliness of the hotel.
Despite these setbacks, many visitors still appreciated the comfortable rooms, friendly reception and the hotel’s stunning views, suggesting that with improvements in cleaning services, Remisens Hotel METROPOL could significantly enhance its guests' experiences.
The reviews of Remisens Hotel METROPOL consistently highlight the overall friendliness and helpfulness of the staff. Guests have particularly praised the professionalism and courteous demeanor of the employees across various departments, including the reception, restaurant and housekeeping. Many have found the reception staff to be very friendly and accommodating with certain individuals, like Mirela at reception and Milorad among the waiters, receiving special mention for their exceptional service.
The service quality at the restaurant has also garnered positive feedback with mentions of the friendly waiters and courteous staff providing a welcoming dining experience. Specific notes about the friendliness of the cleaning personnel and their high level of service have also been recurrent. Despite a few isolated comments concerning unkind or distracted staff members, the overall impression is one of a dedicated, hard-working team that contributes significantly to the hotel's welcoming atmosphere.
There were brief mentions of inefficiencies, such as slow service at the reception and some reluctant or disengaged staff; however, these instances appear to be exceptions rather than the norm. Many guests appreciated the staff's multilingual abilities, enhancing communication and service quality.
In summary, the staff at Remisens Hotel METROPOL has been consistently described as very friendly, professional and attentive, making for a pleasant and hospitable stay for the majority of the guests.
The wifi experience at Remisens Hotel METROPOL displays quite a mix of impressions from guests. On the positive side, many noted that there was free wifi available and that the connection had good speed with some mentioning fast internet and good wifi speed. The hotel’s spa was highlighted as having fast internet and in several areas, the wifi connection was considered good or very good. However, there were also numerous reports of weak wifi with complaints about very slow internet and poor wifi signal in certain areas, including no wifi signal in the hallways and even no wifi in some rooms. Despite these issues, the hotel staff was described as extremely responsive, courteous and efficient, which may help alleviate some of the frustration caused by inconsistent internet access.
The pool area of the Remisens Hotel METROPOL receives mixed but largely positive feedback for several aspects. Highlighted by numerous guests, the pool is frequently described as large, clean and well-located, offering stunning views of the sea. It's also noted that the pool area is generally well-maintained with a large saltwater pool being a significant attraction. The indoor pool with sea water is particularly appreciated for its accessibility and welcoming atmosphere.
However, reviews indicate that the pool facilities are quite dated and could benefit from renovation. Complaints include the water being too salty and cold for some and instances of inadequate cleaning. There are mentions of broken umbrellas, dilapidated furniture and the absence of poolside amenities like bars and adequate sunshades. Issues like closed pools and limited access hours also detract from the experience.
Improving the existing facilities and services could significantly enhance the overall guest experience. Despite its shortcomings, the pool area’s stunning sea views and overall cleanliness make it an attractive feature of the hotel.
The Remisens Hotel METROPOL offers a beautiful setting close to the Beach of Portoroz with spectacular views and a convenient location near the seaside. Guests frequently mention the hotel's easy beach access, which is just a short walk from the hotel. The beach proximity is complemented by a lovely balcony view, making for picturesque sunsets by the sea.
While the hotel provides several amenities such as a large and diverse breakfast buffet, indoor pool, sauna area and free parking, there are certain areas where improvements could be made. The beach itself, characterized by pebble stones, sometimes lacks cleanliness and proper maintenance. Guests have noted the need for beach chairs and umbrellas and there are some challenges with accessing the sea due to the pebbles and concrete beach surface.
The hotel features pools near the beach, although opinions vary regarding their upkeep and service. Some guests appreciated the additional pool options, while others found them disappointing due to cleanliness issues and subpar amenities.
Overall, the hotel's strategic location near the beach and central to local attractions makes it a good choice for visitors wanting close proximity to the sea and scenic views. However, potential visitors should be prepared for some of the beach-related shortcomings and may want to bring beach shoes for comfort. Despite these drawbacks, the picturesque beach setting and varied amenities at the Remisens Hotel METROPOL provide a mostly enjoyable stay for beach-loving travelers.
Parking at the Remisens Hotel METROPOL appears to be a mixed experience for guests. On the positive side, some guests appreciated the inclusion of parking and found the parking garage to be a great option with several confirmations of free and secure parking arrangements within the garage itself. There were mentions of decent availability and convenience for those who managed to find a spot.
However, numerous reviews expressed frustration with the parking situation. A recurring issue was the limited availability of parking spaces, making it difficult to secure a spot. Several guests highlighted the high costs associated with parking, which were perceived as excessively expensive with daily rates ranging from €14 to €25. The underground garage, although secure, was often described as tight, confusing to navigate and inconvenient due to a lack of elevators and poor coordination.
Charging stations for electric vehicles were notably absent and the lack of reserved parking spots, including spaces for disabled guests, added to the dissatisfaction. The need for additional parking space and better organization was a common sentiment, along with remarks about hidden costs and extra fees that were not clearly communicated in advance.
Overall, while free parking was appreciated when available, the major concerns revolved around high costs, insufficient spaces and organizational challenges that impacted the overall convenience and satisfaction of parking at the hotel.
Remisens Hotel METROPOL offers a mixed experience for families with children, according to guest reviews. Many families appreciated the family-friendly atmosphere with amenities like a loft area for families, family rooms and rooms equipped with baby cots. The sea view from the rooms received high praise, contributing to an enjoyable stay for families. The hotel features a large family room, which families found perfect for their needs and the secure parking was an added advantage, even though there was a charge.
The outdoor pool service was commended as being good for children, making it ideal for younger vacationers. The breakfast was noted to be family-oriented with a selection that included ice cream specially signed for children. The family terrace seating area provided a pleasant place to dine, although it was somewhat isolated from the main hotel facilities.
However, some challenges were noted. Despite the overall child-friendly environment, there were concerns about the maintenance of family rooms, particularly issues with mattresses. The parking, although secure, was described as tight and charged. The hotel’s location and layout were seen as inconvenient for families with some guests feeling it was not suitable for children due to the lack of child-focused amenities indoors and the abundance of children in the sauna area, which seemed out of place.
Food selection at the hotel didn't appeal to all and there were complaints about the scarcity of towels and toilet paper in the family rooms and public areas. For some, the stay was less favorable due to these factors, making it less ideal for those seeking a perfect family vacation. Despite these drawbacks, the hotel provided good value for the cost with enough positive elements to ensure many families had a satisfying stay.
Remisens Hotel METROPOL presents a mixed experience for guests who were expecting a 5-star luxury stay. While some travellers were delighted with the overall luxurious service, many pointed out that the hotel falls short of the five-star standard in various areas. Several guests appreciated that the hotel offers five-star accommodation at a reasonable price, but issues such as low-quality meals, substandard service and rundown facilities were frequently mentioned.
The quality of food received heavy criticism with many finding it not up to the 5-star mark and noting specific issues like stale pastries and a lack of variety. The service also fell below expectations with particular complaints about the competency and kindness of the staff, as well as the cleanliness and maintenance of the hotel. Specific problems included poor air conditioning, broken amenities and outdated decor, making the overall experience feel more aligned with a 3-star rating.
Public facilities such as the beach area and general building maintenance appear to need significant improvements. Some guests highlighted inconvenient additional charges, such as parking fees, which further tainted the perceived value for money.
In essence, while the hotel holds a 5-star label, many guests feel it does not live up to this rating and is closer to a 3-star quality level, requiring various enhancements to meet true 5-star expectations.
Remisens Hotel METROPOL appears to be an excellent choice for business travelers, offering several key amenities that cater to professional needs. The hotel is described as perfect for business trips and provides access to a business suite and well-equipped conference rooms, both of which are highly praised. However, it also has some areas needing improvement, such as the business area and the limited availability of specific business facilities.
There are some shortcomings noted by guests. The hotel does not list any meeting rooms and certain business travelers faced issues with front desk service and breakfast-related disruptions. Moreover, while the overall stay is characterized as great for business purposes, some inconvenience could stem from a shared pool that limits relaxation, absence of a pool bar and a shortage of sunshades. Additional feedback points to a high charge for private parking.
In summary, Remisens Hotel METROPOL is a decent and excellent place for business stays, yet certain aspects related to business amenities and leisure facilities may require attention.
Remisens Hotel METROPOL offers a mixed experience for guests with disabilities. The hotel is reasonably accessible with accessible rooms and a general level of access around the property. However, certain areas such as the parking garage and stroller access are hindered by stair-only access. While the hotel itself is somewhat outdated, it still provides satisfactory service. Despite a few limitations, the overall accessibility of the hotel is quite decent, although there is room for improvement in low mobility facilities.
The Remisens Hotel METROPOL boasts a conveniently located casino that is practically integrated into the premises, ensuring easy access for guests. The casino is described as luxurious and elegant, adding a touch of sophistication to the overall experience. Guests have highlighted the fun atmosphere of the casino, making it a popular choice for entertainment during their stay.
The casino does come with some caveats, such as loud music and bright lights that can sometimes disturb the tranquility of nearby rooms. Noise from patrons talking in front of the casino has also been noted. Despite these minor drawbacks, the casino's excellent location and vibrant ambiance contribute positively to guests' experiences. Additionally, the fantastic views from the casino have been well-received, further enhancing the appeal of this feature of the hotel.
The heated pool at Remisens Hotel METROPOL receives mixed feedback from guests. Many appreciated the option of an indoor heated pool during the winter and highlighted the availability of a heated seawater pool. However, some guests experienced limited access to the heated pool or noted that it was only available during the summer. Others expressed disappointment when the heated pool was not working or was closed, particularly in the colder months. Overall, while the heated facilities are valued, there are inconsistencies in their availability and functionality.
The outdoor pool at Remisens Hotel METROPOL garners a mixed reception among guests. Positive feedback highlights the cleanliness and impressive size of the saltwater pool, which is particularly refreshing during hot weather. Several guests appreciate the large, well-maintained pool area and commend the extraordinary pool facilities. The proximity of the outdoor pool to the beach adds to its appeal, providing a convenient and scenic swimming experience.
On the flip side, there are some areas where the outdoor pool facilities fall short. Many guests note that, despite having large pools, some are often closed or not operational, even during peak months like August. Issues with cleanliness and faulty pool beds have also been mentioned, along with concerns about the pool area being overcrowded at times. Additionally, some smaller outdoor pools were found to be closed or in need of constant upkeep. The limited availability of towels and early pool closure at 6 pm are other points of criticism.
Overall, while the outdoor pool facilities at Remisens Hotel METROPOL hold potential and offer enjoyable moments for guests, there is a clear need for better maintenance and improved operational management to ensure a consistently positive experience.
The indoor pool at Remisens Hotel METROPOL has received mixed feedback from guests. On the positive side, the pool is described as large, heated and filled with seawater, offering a welcoming and satisfying swimming experience. The spa facilities accompanying the pool are noted to be lovely with the overall indoor space being quite impressive. Guests appreciated having both indoor and outdoor pools available with the indoor pool providing an oceanic themed experience.
However, there are several concerns that need addressing. Reports indicate that the indoor pool was often not operational and required urgent repairs. Instances of the pool being empty, only partially filled or in need of a refill were highlighted. Additionally, some guests found the pool area to be unclean and the ceiling crumbling, which detracted from the overall experience. The whirlpools were also closed during some stays. There was a sentiment that, for a five-star hotel, the maintenance and service at the indoor pool could be significantly enhanced.
Despite these issues, the indoor pool's potential remains high with proper management and upkeep.
Remisens Hotel METROPOL is often described as the perfect place for a honeymoon, providing a beautiful romantic dining area and suites that offer stunning views, ideal for couples. The hotel offers great couple activities, including a variety of indoor and outdoor pools that add to the romantic ambiance. Guests appreciate the peaceful environment and the elegant design of the hotel. However, some noted that the food buffet could use better replenishment after dinner and felt the honeymoon package did not meet their full expectations. Despite this, many found their honeymoon experience at the hotel to be very beautiful, further enhanced by the picturesque surroundings.
Remisens Hotel METROPOL offers an elegantly refurbished environment with an air of luxury that is evident throughout the property. Guests appreciate the luxurious toiletries and high-end fixtures and furnishings that contribute to a sense of splendor. The location is frequently praised for being brilliant and superb, providing both tranquility and magnificent views. The hotel boasts a highly-rated, diverse and tasty breakfast, which adds to the guests’ overall satisfaction.
However, while the hotel has several attributes of a five-star establishment, some guests feel that it does not fully meet the standards expected of its rating. Some of the amenities and services, such as the pool and certain room features, appear dated and in need of modernization. The experience of checking in can sometimes be prolonged and the dinner service can feel overcrowded.
The interior, including luxurious bedding and bathrooms, receives commendations for its elegance, yet there is a subtle acknowledgment that it's comparable to a luxury room from the 70s. Despite these points, the hotel's refurbishment during the pandemic means it maintains a clean, decent environment with a contemporary feel in specific areas.
In essence, Remisens Hotel METROPOL is a blend of the old and new, offering pockets of true luxury within a setting that recalls the splendor of past decades, perched in a remarkable location ideal for a serene getaway.
For those seeking a romantic getaway, Remisens Hotel METROPOL offers a truly memorable experience. Guests have highlighted the hotel’s romantic atmosphere, enhanced by breathtaking views and thoughtfully decorated rooms. Many find the location perfect for couples, noting that rooms often come with balconies overlooking the stunning coastline and the Adriatic Sea, providing a million-dollar romantic view that is worth every moment. The large terraces and a romantically designed bar and terrace area add to the charm, making it an ideal setting for honeymooners or anyone wanting a romantic escape.
Breakfast is another delight with guests appreciating the great and plentiful options available. The ambiance of the property itself has been described as romantic with meticulous attention to cleanliness and comfort. Regular visitors often return with their partners, attesting to the hotel's consistent ability to deliver a true romantic experience during their stay. All these elements make Remisens Hotel METROPOL a perfect choice for a dream-like mini vacation or a memorable honeymoon.
Remisens Hotel METROPOL receives favorable feedback for its dog-friendly facilities and services, making it an appealing choice for pet owners. Guests often describe the welcome for their pets as excellent and note that the hotel is very dog-friendly, creating a comfortable environment for both humans and their furry companions. The presence of dog stations outside and well-adapted areas for pets further enhance the stay for dog owners.
However, there are a few areas needing improvement. Some guests mentioned that the dog-friendly environment could be better serviced and the nightly fee for pets is considered quite expensive. Additionally, certain hotel staff seemed apprehensive around dogs and pets are restricted from some areas such as the pool.
Overall, while the hotel could take additional steps to enhance its pet-friendliness, it remains a super nice choice that is great for dog owners seeking a well-accommodated stay with their pets.
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Location
The location is not just convenient but aesthetically pleasing, nestled on a small hill that affords spectacular panoramic views of the surrounding landscape. Visitors appreciate the well-kept hotel grounds and the serene environment, which contributes to a relaxing stay. Easy access to local transport services, such as the bus to the historic town of Piran, enhances its appeal as a strategic starting point for further excursions.
Moreover, guests commend the comfortable and spacious rooms, many of which come with large balconies perfect for soaking up the scenery. The hotel's combination of location, friendly staff and excellent breakfast and dining options make it a well-rounded choice for travelers. The outdoor pool and amenities like convenient parking further enhance the overall positive experience.
While the reputation of Portorož has dimmed for some over the years, guests of Remisens Hotel METROPOL consistently praise its exceptional setting and the breathtaking views it offers, cementing its status as an excellent choice for visitors seeking both beauty and convenience in this coastal city.
Breakfast
Many reviewers were especially pleased with the ability to enjoy breakfast until late in the morning, extending until 11 am, which adds convenience for both early birds and late risers. The inclusion of unique features, such as sparkling wine and breakfast on a terrace with a panoramic view, further enhances the dining experience, making it memorable.
However, some guests mentioned specific areas for improvement, such as the need for more variety in cheese, spreads and milk alternatives. There were occasional mentions of monotonous offerings with the same items presented daily and some guests noted that the quality of certain warm dishes, like scrambled eggs, could be better maintained. Other critiques involved the breakfast items being sometimes cold or the coffee quality not meeting expectations for a hotel of this caliber.
Despite these few drawbacks, the general sentiment remains highly favorable, pointing to excellent value for money and an overall hearty and abundant breakfast experience at the Remisens Hotel METROPOL.
Dinner
However, there's a significant downside noted in many reviews. Several guests were disappointed with the limited and uninspired selection, especially for a five-star hotel. Issues such as cold food, lack of freshly cooked meals and an overall cafeteria-like quality were frequently mentioned. Additionally, some found the food to be bland and greasy with specific mentions of poor vegetarian and vegan options. There were complaints about the food not living up to a five-star standard and being more appropriate for a three-star rating.
Despite these criticisms, the hotel's attractive pricing for drinks and the rich breakfast buffet were appreciated. Nonetheless, the dinner service left many guests wishing for improvements in both variety and quality to better align with the hotel's upscale image.
Rooms
The modern bathrooms are another well-received aspect with several reviews mentioning renovated and functional settings. Guests also note complimentary amenities like stocked fridges and fruit, adding to the overall comfort. Rooms on higher floors tend to offer even better views, something that seems to impress quite a few visitors.
However, the hotel does exhibit some inconsistencies. While many rooms are described as clean and spacious, there are recurring mentions of cleanliness issues, such as dirty windows, worn-out furniture and inadequate room service. Some rooms appear outdated and in need of renovation with specific complaints about old carpets, small whirlpool baths and missing details that guests had booked.
Despite these drawbacks, many guests find their stay enjoyable, particularly when receiving free upgrades to the top floors or suites. The general consensus is that while the rooms are spacious and offer great views, the overall condition and maintenance could use improvements to fully align with the expectations of a 5-star hotel.
Beds
Cleanliness
However, some guest experiences were less favorable. Instances of dusty surfaces, poorly cleaned bathrooms and unclean balconies were noted. Problems such as leftover items from previous guests, including plastic bottles under the bed, dirty dishes and even more concerning finds like syringes and pills, were reported by visitors. Additionally, the hotel seemed to struggle with maintaining consistent cleaning schedules with some rooms only being tidied upon request, leading to dissatisfaction among some guests.
The cleanliness of communal areas like pools and dining facilities also received criticism with some noticing dirt and maintenance issues. Housekeeping appeared overwhelmed at times, affecting the overall cleanliness of the hotel.
Despite these setbacks, many visitors still appreciated the comfortable rooms, friendly reception and the hotel’s stunning views, suggesting that with improvements in cleaning services, Remisens Hotel METROPOL could significantly enhance its guests' experiences.
Staff
The service quality at the restaurant has also garnered positive feedback with mentions of the friendly waiters and courteous staff providing a welcoming dining experience. Specific notes about the friendliness of the cleaning personnel and their high level of service have also been recurrent. Despite a few isolated comments concerning unkind or distracted staff members, the overall impression is one of a dedicated, hard-working team that contributes significantly to the hotel's welcoming atmosphere.
There were brief mentions of inefficiencies, such as slow service at the reception and some reluctant or disengaged staff; however, these instances appear to be exceptions rather than the norm. Many guests appreciated the staff's multilingual abilities, enhancing communication and service quality.
In summary, the staff at Remisens Hotel METROPOL has been consistently described as very friendly, professional and attentive, making for a pleasant and hospitable stay for the majority of the guests.
Wi-Fi
Pool
However, reviews indicate that the pool facilities are quite dated and could benefit from renovation. Complaints include the water being too salty and cold for some and instances of inadequate cleaning. There are mentions of broken umbrellas, dilapidated furniture and the absence of poolside amenities like bars and adequate sunshades. Issues like closed pools and limited access hours also detract from the experience.
Improving the existing facilities and services could significantly enhance the overall guest experience. Despite its shortcomings, the pool area’s stunning sea views and overall cleanliness make it an attractive feature of the hotel.
Beach
While the hotel provides several amenities such as a large and diverse breakfast buffet, indoor pool, sauna area and free parking, there are certain areas where improvements could be made. The beach itself, characterized by pebble stones, sometimes lacks cleanliness and proper maintenance. Guests have noted the need for beach chairs and umbrellas and there are some challenges with accessing the sea due to the pebbles and concrete beach surface.
The hotel features pools near the beach, although opinions vary regarding their upkeep and service. Some guests appreciated the additional pool options, while others found them disappointing due to cleanliness issues and subpar amenities.
Overall, the hotel's strategic location near the beach and central to local attractions makes it a good choice for visitors wanting close proximity to the sea and scenic views. However, potential visitors should be prepared for some of the beach-related shortcomings and may want to bring beach shoes for comfort. Despite these drawbacks, the picturesque beach setting and varied amenities at the Remisens Hotel METROPOL provide a mostly enjoyable stay for beach-loving travelers.
Parking
However, numerous reviews expressed frustration with the parking situation. A recurring issue was the limited availability of parking spaces, making it difficult to secure a spot. Several guests highlighted the high costs associated with parking, which were perceived as excessively expensive with daily rates ranging from €14 to €25. The underground garage, although secure, was often described as tight, confusing to navigate and inconvenient due to a lack of elevators and poor coordination.
Charging stations for electric vehicles were notably absent and the lack of reserved parking spots, including spaces for disabled guests, added to the dissatisfaction. The need for additional parking space and better organization was a common sentiment, along with remarks about hidden costs and extra fees that were not clearly communicated in advance.
Overall, while free parking was appreciated when available, the major concerns revolved around high costs, insufficient spaces and organizational challenges that impacted the overall convenience and satisfaction of parking at the hotel.
Family
The outdoor pool service was commended as being good for children, making it ideal for younger vacationers. The breakfast was noted to be family-oriented with a selection that included ice cream specially signed for children. The family terrace seating area provided a pleasant place to dine, although it was somewhat isolated from the main hotel facilities.
However, some challenges were noted. Despite the overall child-friendly environment, there were concerns about the maintenance of family rooms, particularly issues with mattresses. The parking, although secure, was described as tight and charged. The hotel’s location and layout were seen as inconvenient for families with some guests feeling it was not suitable for children due to the lack of child-focused amenities indoors and the abundance of children in the sauna area, which seemed out of place.
Food selection at the hotel didn't appeal to all and there were complaints about the scarcity of towels and toilet paper in the family rooms and public areas. For some, the stay was less favorable due to these factors, making it less ideal for those seeking a perfect family vacation. Despite these drawbacks, the hotel provided good value for the cost with enough positive elements to ensure many families had a satisfying stay.
5 Star
The quality of food received heavy criticism with many finding it not up to the 5-star mark and noting specific issues like stale pastries and a lack of variety. The service also fell below expectations with particular complaints about the competency and kindness of the staff, as well as the cleanliness and maintenance of the hotel. Specific problems included poor air conditioning, broken amenities and outdated decor, making the overall experience feel more aligned with a 3-star rating.
Public facilities such as the beach area and general building maintenance appear to need significant improvements. Some guests highlighted inconvenient additional charges, such as parking fees, which further tainted the perceived value for money.
In essence, while the hotel holds a 5-star label, many guests feel it does not live up to this rating and is closer to a 3-star quality level, requiring various enhancements to meet true 5-star expectations.
Business
There are some shortcomings noted by guests. The hotel does not list any meeting rooms and certain business travelers faced issues with front desk service and breakfast-related disruptions. Moreover, while the overall stay is characterized as great for business purposes, some inconvenience could stem from a shared pool that limits relaxation, absence of a pool bar and a shortage of sunshades. Additional feedback points to a high charge for private parking.
In summary, Remisens Hotel METROPOL is a decent and excellent place for business stays, yet certain aspects related to business amenities and leisure facilities may require attention.
Accessible
Casino
The casino does come with some caveats, such as loud music and bright lights that can sometimes disturb the tranquility of nearby rooms. Noise from patrons talking in front of the casino has also been noted. Despite these minor drawbacks, the casino's excellent location and vibrant ambiance contribute positively to guests' experiences. Additionally, the fantastic views from the casino have been well-received, further enhancing the appeal of this feature of the hotel.
Heated Pool
Outdoor Pool
On the flip side, there are some areas where the outdoor pool facilities fall short. Many guests note that, despite having large pools, some are often closed or not operational, even during peak months like August. Issues with cleanliness and faulty pool beds have also been mentioned, along with concerns about the pool area being overcrowded at times. Additionally, some smaller outdoor pools were found to be closed or in need of constant upkeep. The limited availability of towels and early pool closure at 6 pm are other points of criticism.
Overall, while the outdoor pool facilities at Remisens Hotel METROPOL hold potential and offer enjoyable moments for guests, there is a clear need for better maintenance and improved operational management to ensure a consistently positive experience.
Indoor Pool
However, there are several concerns that need addressing. Reports indicate that the indoor pool was often not operational and required urgent repairs. Instances of the pool being empty, only partially filled or in need of a refill were highlighted. Additionally, some guests found the pool area to be unclean and the ceiling crumbling, which detracted from the overall experience. The whirlpools were also closed during some stays. There was a sentiment that, for a five-star hotel, the maintenance and service at the indoor pool could be significantly enhanced.
Despite these issues, the indoor pool's potential remains high with proper management and upkeep.
Honeymoon
Luxury
However, while the hotel has several attributes of a five-star establishment, some guests feel that it does not fully meet the standards expected of its rating. Some of the amenities and services, such as the pool and certain room features, appear dated and in need of modernization. The experience of checking in can sometimes be prolonged and the dinner service can feel overcrowded.
The interior, including luxurious bedding and bathrooms, receives commendations for its elegance, yet there is a subtle acknowledgment that it's comparable to a luxury room from the 70s. Despite these points, the hotel's refurbishment during the pandemic means it maintains a clean, decent environment with a contemporary feel in specific areas.
In essence, Remisens Hotel METROPOL is a blend of the old and new, offering pockets of true luxury within a setting that recalls the splendor of past decades, perched in a remarkable location ideal for a serene getaway.
Romantic
Breakfast is another delight with guests appreciating the great and plentiful options available. The ambiance of the property itself has been described as romantic with meticulous attention to cleanliness and comfort. Regular visitors often return with their partners, attesting to the hotel's consistent ability to deliver a true romantic experience during their stay. All these elements make Remisens Hotel METROPOL a perfect choice for a dream-like mini vacation or a memorable honeymoon.
Dog Friendly
However, there are a few areas needing improvement. Some guests mentioned that the dog-friendly environment could be better serviced and the nightly fee for pets is considered quite expensive. Additionally, certain hotel staff seemed apprehensive around dogs and pets are restricted from some areas such as the pool.
Overall, while the hotel could take additional steps to enhance its pet-friendliness, it remains a super nice choice that is great for dog owners seeking a well-accommodated stay with their pets.
Yes, Remisens Hotel METROPOL has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Remisens Hotel METROPOL.
Yes, Remisens Hotel METROPOL welcomes dogs.
Yes, parking facilities are available at Remisens Hotel METROPOL.
Yes, Remisens Hotel METROPOL has a gym.
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