Casona del Valle
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Summary of reviewsCasona del Valle, situated in the chic and serene neighborhood of Cariari, offers a tranquil and convenient retreat perfect for brief stopovers or a peaceful stay before departing due to its close proximity to the airport. Surrounded by beautiful houses and gardens, the location is praised for its safety and quiet environment while still being close to nature, supermarkets, restaurants and shopping plazas. This balance of convenience and tranquility makes it ideal for families seeking a peaceful and secure atmosphere.
The hotel receives high acclaim for its breakfast, described as excellent, delicious and hearty, often featuring a typical Costa Rican spread. Guests appreciate the fresh, homemade meals, generous portion sizes and made-to-order service. While dinner options are not available in-house, the staff provide ample information about nearby restaurants and the proximity to supermarkets and availability of services like Uber Eats offer convenience for dining.
Guest experiences with the rooms are mixed. The spacious and comfortable accommodations with large beds and good air conditioning are well-received, some featuring luxury touches like heated bathroom floors and jacuzzis. However, issues with cleanliness and maintenance are notable with reports of dust, mold and insects. Despite these drawbacks, the friendly staff and reasonable pricing, along with secure parking and a gated property, offer some compensation.
The staff at Casona del Valle are a standout feature, noted for their friendliness, professionalism and attentiveness. Guests highlight the team's helpfulness, from room changes to local attraction suggestions, enhancing the overall guest experience. Wi-Fi is generally strong and reliable, contributing to a connected stay for most guests.
The pool area garners mixed reviews; while some find it clean and inviting, others report cold temperatures and occasional maintenance issues. Nonetheless, the tranquil surroundings add to the appeal. Secure and easily accessible parking options, both valet and self-parking, receive praise for their convenience and safety, further enhancing the guest experience.
Families find Casona del Valle particularly welcoming with amenities and activities that cater to children, such as a piano in the hall. The safe neighborhood adds peace of mind for family travelers. Pets are also welcome with open spaces catering to their needs, making it a favorable choice for those traveling with animals.
Overall, while Casona del Valle offers a basic yet comfortable stay that feels more like an Airbnb, it provides good value for money, especially given the affordable pricing. For travelers not expecting luxury, the combination of friendly staff, strategic location and family-friendly amenities makes it a notable choice. However, addressing cleanliness and maintenance concerns could significantly enhance the guest experience.
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The hotel receives high acclaim for its breakfast, described as excellent, delicious and hearty, often featuring a typical Costa Rican spread. Guests appreciate the fresh, homemade meals, generous portion sizes and made-to-order service. While dinner options are not available in-house, the staff provide ample information about nearby restaurants and the proximity to supermarkets and availability of services like Uber Eats offer convenience for dining.
Guest experiences with the rooms are mixed. The spacious and comfortable accommodations with large beds and good air conditioning are well-received, some featuring luxury touches like heated bathroom floors and jacuzzis. However, issues with cleanliness and maintenance are notable with reports of dust, mold and insects. Despite these drawbacks, the friendly staff and reasonable pricing, along with secure parking and a gated property, offer some compensation.
The staff at Casona del Valle are a standout feature, noted for their friendliness, professionalism and attentiveness. Guests highlight the team's helpfulness, from room changes to local attraction suggestions, enhancing the overall guest experience. Wi-Fi is generally strong and reliable, contributing to a connected stay for most guests.
The pool area garners mixed reviews; while some find it clean and inviting, others report cold temperatures and occasional maintenance issues. Nonetheless, the tranquil surroundings add to the appeal. Secure and easily accessible parking options, both valet and self-parking, receive praise for their convenience and safety, further enhancing the guest experience.
Families find Casona del Valle particularly welcoming with amenities and activities that cater to children, such as a piano in the hall. The safe neighborhood adds peace of mind for family travelers. Pets are also welcome with open spaces catering to their needs, making it a favorable choice for those traveling with animals.
Overall, while Casona del Valle offers a basic yet comfortable stay that feels more like an Airbnb, it provides good value for money, especially given the affordable pricing. For travelers not expecting luxury, the combination of friendly staff, strategic location and family-friendly amenities makes it a notable choice. However, addressing cleanliness and maintenance concerns could significantly enhance the guest experience.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Small Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the chic and serene neighborhood of Cariari, 'Casona del Valle' offers a tranquil retreat conveniently close to the airport, making it an ideal spot for brief stopovers or a restful stay before departing. The hotel's location is highly praised for its proximity to the airport, easily accessible via GPS, Uber, or a reasonable cab fare. It sits in a peaceful cul-de-sac next to the National Convention Centre, surrounded by beautiful houses and gardens, providing guests with a sense of safety and quiet.
This residential area is not only close to nature and free from the hustle and bustle of downtown San Jose, but also offers easy access to supermarkets, restaurants and shopping plazas just a short walk away. Despite being near the airport, the location remains remarkably quiet, offering a perfect balance of convenience and tranquility. Ideal for families, the neighborhood is safe, making it a suitable choice for travelers seeking a peaceful and secure environment.
The peaceful ambiance and strategic location of Casona del Valle make it a favored choice for travelers looking for a comfortable, quiet place to stay, whether it's for a night after arriving in San Jose or just before heading home.
Casona del Valle receives high praise for its breakfast offerings. Guests frequently describe the breakfast as excellent, delicious and very good, highlighting a particularly hearty and typical Costa Rican spread, often including eggs, beans with rice (gallo pinto), plantains, toast, coffee and juice. Many appreciate that the breakfast is fresh, homemade and made to order when guests arrive at the table. The portion sizes are also noted to be generous and satisfying.
However, there are a few critiques. Some guests mention the breakfast can be quite basic or not varied and a few have had issues with the timing, noting that it was served late in the morning, which might be inconvenient for early travelers. Despite these concerns, the overall consensus is positive with many guests delighted by both the taste and the substantial nature of the meals offered.
Casona del Valle receives overall positive feedback, especially regarding breakfast and the convenience of food options. The breakfast is described as very nice and filling with a selection of freshly cooked items and a variety of fruit, making it a great place to start the day. Guests appreciated the shared kitchen, which allowed them to prepare meals and drinks and praised the coffee makers included in the rooms.
Although there were no dinner reservations allowed at the hotel, the staff provided ample information about nearby restaurants, many of which are a 10-minute walk or a short drive away. Guests found the proximity to supermarkets and the availability of express services and Uber Eats for dinner to be convenient. Despite the minor inconveniences related to room maintenance and pool cleanliness, guests highly recommend dinner options, citing the ease of accessing good food in the surrounding area.
Casona del Valle offers a mixed experience when it comes to its accommodations. Guests appreciate the spaciousness and comfort of the rooms, often highlighting the large beds, good air conditioning and the serene environment that ensures a quiet night's sleep. Many reviews note that the rooms are clean and well-furnished with some even boasting luxury touches such as heated bathroom floors and jacuzzis.
However, the state of cleanliness and maintenance is a frequent concern. There have been reports of rooms being dirty with issues such as dust, spiderwebs, mold in showers and even the presence of ants and termites. The outdated decor and broken windows have also been noted negatively, contributing to a somewhat run-down atmosphere in some areas.
Despite these drawbacks, the friendly staff and reasonable pricing of the rooms, coupled with features like private bathrooms and good water pressure in the showers, provide some compensation. Not all amenities and facilities, such as the dilapidated pool, meet guest expectations, but the vast parking space and a gated property add to the overall convenience.
The hotel's appeal lies in its comfort and spaciousness, though attention to cleanliness and updating certain facilities could significantly enhance the guest experience.
Casona del Valle presents a mixed bag when it comes to its bed offerings. Guests highlight the large size of the beds with numerous mentions of the beds being XL, giant or suitable for families needing multiple beds. Many reviewers found the beds to be quite comfortable and restful with a few singling out the mattresses for their exceptional comfort.
However, there are consistent reports of cleanliness issues associated with the beds, including instances of stained and torn bedsheets, as well as beds smelling of sweat. Some guests found insects crawling on their beds and pillows, which significantly affected their comfort and overall experience. Others mentioned the presence of synthetic bed sheets with a tendency for the mattress protector to come off easily, adding to the discomfort.
While guests appreciated the comfortable and large beds, it's important for Casona del Valle to address the highlighted cleanliness concerns to enhance the overall guest experience.
Casona del Valle's reviews highlight significant cleanliness issues, though some guests commend specific areas. Many guests reported finding various types of dirt and grime in their rooms, including dead bugs, cobwebs and debris on the beds and under furniture. Several also mentioned stained sheets and dirty walls with some specifically noting black marks and handprints. The presence of ants, termites and other insects was frequently mentioned and problematic areas included the refrigerator, bathroom shelving and coffee makers.
Common areas such as the pool and hallways also faced criticism for being dirty and poorly maintained. However, there were mentions of the pool being clean at times and some specific rooms being spacious and clean. The bathroom amenities were noted to be restocked daily and the linens were described as clean by some guests.
Nevertheless, the general sentiment toward the cleanliness of the hotel remains quite negative with multiple mentions of filth, lack of hygiene and the need for thorough cleaning and maintenance. The disparity in guest experiences suggests inconsistency in the hotel's cleaning standards.
At Casona del Valle, the guest experience is significantly enriched by the friendly and attentive staff. Despite a few occasional lapses in communication and outdated facilities, the majority of reviewers highlight the warmth and professionalism of the hotel team. From the pleasant woman at check-in to the gardener's amiable presence, guests consistently note the genuine kindness and helpfulness of all personnel.
Guests particularly appreciate the exceptional support provided, such as room changes handled promptly due to malfunctioning air conditioning and the attentive suggestions from the receptionist about local attractions. The manager’s professionalism and keen attention to detail have not gone unnoticed, along with their excellent command of English, ensuring seamless communication with international visitors.
The hotel staff routinely go above and beyond to ensure guests' comfort, taking care to address needs diligently, whether it’s providing toilet paper or simply offering a warm welcome. This striving for impeccable service extends through every interaction, from front desk greetings to service in other areas of the hotel.
Overall, despite a few hiccups, the warmth and helpfulness of Casona del Valle's staff stand out, making it a notable choice for travelers seeking not just a place to stay, but a genuinely caring atmosphere to enjoy their visit.
Casona del Valle offers guests a generally satisfying experience with its Wi-Fi service. Reviews indicate a strong and reliable connection with phrases like "great connection" and "fantastic wifi" highlighting the efficiency of the network. Guests appreciated the availability of free Wi-Fi during their stay. However, some reviews noted inconsistencies, such as a "weak Wi-Fi signal" and "fickle wifi," suggesting that the strength can vary throughout the property. Despite these occasional drawbacks, the positive feedback on the Wi-Fi indicates that most guests find it satisfactory for their needs.
Casona del Valle boasts a picturesque setting with a swimming pool that guests have mixed feelings about. Some visitors find the pool very clean and inviting, making it a great place to relax. The tranquil and green surroundings add to its appeal. The pool, however, does have its drawbacks; it can be quite cold and at times, it has been found empty or undergoing repairs, disrupting its availability for use. There are also occasional mentions of the pool area looking like a construction site and concerns about cleanliness. Despite these issues, efforts from the hotel such as the helpful and friendly staff, clean rooms and comfortable beds contribute positively to the overall experience of staying at Casona del Valle.
Casona del Valle offers a variety of parking options that cater to different preferences, ensuring convenience for its guests. Visitors can take advantage of secure parking that is often free of cost with valet service receiving praise for being particularly wonderful and efficient. The parking facilities include both a well-lit garage and open parking spots, providing ample space for cars and ensuring safety. The car park is noted as being particularly safe and spotless, offering peace of mind. Furthermore, the self-parking option is highlighted as super easy, making it accessible for those who prefer to handle their own parking arrangements. Overall, Casona del Valle provides reliable and secure parking solutions that enhance the guest experience.
Casona del Valle appears to be a welcoming and family-friendly destination, ideal for those traveling with children. Visitors have praised the hotel for being a great place for families, highlighting the various amenities and activities that cater specifically to younger guests. The presence of a piano in the hall was a hit among kids, contributing to the charm and family-oriented atmosphere of the hotel. The neighborhood is noted to be relatively safe, adding peace of mind for those traveling with children. While some aspects of the reception service received mixed reviews, the overall experience is considered positive for families seeking a fun and safe environment. The hotel also serves a freshly made breakfast directly at the table, which guests found to be a delightful start to their day. Though suitable for both business and leisure, Casona del Valle stands out as an especially good choice for family vacations.
Casona del Valle offers a basic yet comfortable stay that feels more like an Airbnb than a traditional hotel. Guests can enjoy a quiet atmosphere and a good WiFi connection, making it a practical choice for those looking to stay connected. The breakfast served is enjoyable and provides a good start to the day, although it could be improved based on some feedback regarding the coffee quality. Despite the need for furniture renovations and general maintenance, the hotel provides good value for money, especially given its affordable pricing. While the staff's approach could be more generous, particularly regarding amenities for children, the overall experience is satisfactory for guests not expecting luxury.
Casona del Valle stands out as a pet-friendly hotel with various amenities and services catering to dog owners. The hotel offers open spaces where pets can roam, contributing to a comfortable experience. Its location is convenient, situated near the CGE and away from heavy traffic, ensuring a peaceful environment. Guests have positively noted the friendly reception and the attentiveness of the staff, including instances where a staff member took care of a guest's dog. Despite some areas of improvement like cleanliness, many aspects of the hotel have earned high praise, making it a favorable choice for guests traveling with pets.
Location Show Map
Location
This residential area is not only close to nature and free from the hustle and bustle of downtown San Jose, but also offers easy access to supermarkets, restaurants and shopping plazas just a short walk away. Despite being near the airport, the location remains remarkably quiet, offering a perfect balance of convenience and tranquility. Ideal for families, the neighborhood is safe, making it a suitable choice for travelers seeking a peaceful and secure environment.
The peaceful ambiance and strategic location of Casona del Valle make it a favored choice for travelers looking for a comfortable, quiet place to stay, whether it's for a night after arriving in San Jose or just before heading home.
Breakfast
However, there are a few critiques. Some guests mention the breakfast can be quite basic or not varied and a few have had issues with the timing, noting that it was served late in the morning, which might be inconvenient for early travelers. Despite these concerns, the overall consensus is positive with many guests delighted by both the taste and the substantial nature of the meals offered.
Dinner
Although there were no dinner reservations allowed at the hotel, the staff provided ample information about nearby restaurants, many of which are a 10-minute walk or a short drive away. Guests found the proximity to supermarkets and the availability of express services and Uber Eats for dinner to be convenient. Despite the minor inconveniences related to room maintenance and pool cleanliness, guests highly recommend dinner options, citing the ease of accessing good food in the surrounding area.
Rooms
However, the state of cleanliness and maintenance is a frequent concern. There have been reports of rooms being dirty with issues such as dust, spiderwebs, mold in showers and even the presence of ants and termites. The outdated decor and broken windows have also been noted negatively, contributing to a somewhat run-down atmosphere in some areas.
Despite these drawbacks, the friendly staff and reasonable pricing of the rooms, coupled with features like private bathrooms and good water pressure in the showers, provide some compensation. Not all amenities and facilities, such as the dilapidated pool, meet guest expectations, but the vast parking space and a gated property add to the overall convenience.
The hotel's appeal lies in its comfort and spaciousness, though attention to cleanliness and updating certain facilities could significantly enhance the guest experience.
Beds
However, there are consistent reports of cleanliness issues associated with the beds, including instances of stained and torn bedsheets, as well as beds smelling of sweat. Some guests found insects crawling on their beds and pillows, which significantly affected their comfort and overall experience. Others mentioned the presence of synthetic bed sheets with a tendency for the mattress protector to come off easily, adding to the discomfort.
While guests appreciated the comfortable and large beds, it's important for Casona del Valle to address the highlighted cleanliness concerns to enhance the overall guest experience.
Cleanliness
Common areas such as the pool and hallways also faced criticism for being dirty and poorly maintained. However, there were mentions of the pool being clean at times and some specific rooms being spacious and clean. The bathroom amenities were noted to be restocked daily and the linens were described as clean by some guests.
Nevertheless, the general sentiment toward the cleanliness of the hotel remains quite negative with multiple mentions of filth, lack of hygiene and the need for thorough cleaning and maintenance. The disparity in guest experiences suggests inconsistency in the hotel's cleaning standards.
Staff
Guests particularly appreciate the exceptional support provided, such as room changes handled promptly due to malfunctioning air conditioning and the attentive suggestions from the receptionist about local attractions. The manager’s professionalism and keen attention to detail have not gone unnoticed, along with their excellent command of English, ensuring seamless communication with international visitors.
The hotel staff routinely go above and beyond to ensure guests' comfort, taking care to address needs diligently, whether it’s providing toilet paper or simply offering a warm welcome. This striving for impeccable service extends through every interaction, from front desk greetings to service in other areas of the hotel.
Overall, despite a few hiccups, the warmth and helpfulness of Casona del Valle's staff stand out, making it a notable choice for travelers seeking not just a place to stay, but a genuinely caring atmosphere to enjoy their visit.
Wi-Fi
Pool
Parking
Family
3 Star
Dog Friendly
Yes, Casona del Valle has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Casona del Valle.
Yes, Casona del Valle welcomes dogs.
Yes, parking facilities are available at Casona del Valle.
No, Casona del Valle doesn't have a gym.
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