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American Hotel

Pozzuoli , Via Antiniana, 15 (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe American Hotel receives positive acclaim for its strategic location, spacious and modern accommodations, and exceptional staff, appealing particularly to guests traveling by car. Situated near major roads with ample parking, it serves as an ideal base for exploring Naples, Pozzuoli, the Flegrean Arena, and the Mostra d’Oltremare fair. The breakfast offerings are frequently praised for their variety, abundance, and quality, making it a standout feature of the hotel experience. Guests enjoy a comfortable stay in modern rooms noted for their cleanliness and generous space, with family rooms receiving particular appreciation. The hotel's dedication to maintaining cleanliness and hospitality is consistently acknowledged, contributing to a welcoming atmosphere. The professional and friendly staff enhances the guest experience, often going above and beyond to ensure satisfaction. Parking facilities, including a secure underground garage, further add to the convenience for those with personal transportation.

While the free Wi-Fi service is available, it is an area noted for potential improvement, as some guests experience connectivity issues. Additionally, the hotel struggles with meeting the expectations of a four-star rating, as indicated by some guests' feedback regarding outdated aspects and a lack of amenities typical of such establishments.

Overall, the American Hotel excels in providing a comfortable and accessible stay for car-equipped travelers, supported by standout service and amenities, despite some areas needing attention to better align with the four-star promise.
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Hotel with Parking

The hotel offers safe and easily accessible parking underneath the hotel. It is located near the thermal baths of Agnano Terme and provides a relaxed atmosphere.

Accessible Hotel

This hotel offers wheelchair accessibility, including a lift and braille/raised signage for navigation. Wheelchair accessible rooms are available upon request to accommodate guests with mobility needs.

4-Star Hotel

This 4-star hotel features a restaurant, a bar, a business center and free parking. It offers comfortable accommodation and is known for its convenient location.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Room Types

Standard Double Room Air-conditioned room with a satellite LCD TV, a minibar and a private bathroom with hairdryer.

Superior Double Room Air-conditioned room with a balcony, satellite LCD TV, a minibar and a private bathroom with hairdryer.

Standard Triple Room Air-conditioned room with a satellite LCD TV, a minibar and a private bathroom with hairdryer.

Classic Quadruple Room Air-conditioned room with a satellite LCD TV, a minibar and a private bathroom with hairdryer.

Superior Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. This quadruple room is air-conditioned and features a flat-screen TV, a private entrance, soundproof walls and a minibar. The unit offers 4 beds.

Superior Triple Room Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The triple room offers air conditioning, a private entrance, soundproof walls, a minibar, as well as a flat-screen TV. The unit has 2 beds.

Suite Boasting a private entrance, this air-conditioned suite comes with 2 bedrooms and 1 bathroom with a bath and a shower. This suite has soundproof walls, a minibar, a flat-screen TV and a balcony. The unit has 2 beds.

About American Hotel

License: 15063060ALB0016, IT063060A1MHMYDA8X

Guest Reviews

8.0

Very Good

Location

The American Hotel offers a strategically convenient location for guests with specific needs, particularly those traveling by car. It's ideally situated for attending events at the Flegrean Arena, visiting the Mostra d’Oltremare fair, and exploring Pozzuoli and Naples. Its proximity to major roads and ample parking make it a great choice for those looking to navigate the city efficiently and avoid Naples' notorious traffic. While the direct surroundings are in a less scenic industrial area, and not ideal for those relying on public transportation, the hotel serves as a central point for accessing various attractions by car. Those without personal transportation, however, might find the location less accommodating, as public transit options are limited and there are few nearby amenities or restaurants. Despite these drawbacks, for the car-equipped visitor, the American Hotel provides a central launchpad for exploring the region.

Breakfast

The breakfast experience at American Hotel offers a mixed bag of feedback, yet leans heavily on the positive side. Guests frequently praise the variety and abundance of the breakfast offerings, describing it as excellent, plentiful, and rich. Visitors can indulge in an international buffet that caters to a wide range of tastes, featuring both sweet and savory selections, including homemade pastries and fresh fruit. The American-style breakfast is noted for its extensive choices and quality, making it a standout feature of the hotel. While some guests find the breakfast to be merely decent or average, and point out occasional shortcomings like the lack of fresh options or certain vegetables, the overall sentiment emphasizes the abundance and quality provided. The staff’s attentive service adds to the positive dining experience, suggesting that for many, breakfast is a delightful highlight during their stay at the American Hotel.

Rooms

The guest reviews of the American Hotel consistently highlight the spacious and well-maintained nature of the rooms, noting their modern design and comfort. Visitors appreciate the large, clean, and bright spaces, often describing them as welcoming and cozy. The beds are frequently mentioned for their comfort, contributing to a restful stay. Many guests express satisfaction with the renovated and modern interiors, featuring convenient amenities such as minibars and connected TV lounges. The hotel ensures cleanliness with daily upkeep, and rooms are well-furnished with everything needed for a comfortable and functional stay. Family rooms, in particular, are praised for their generous size and accommodating atmosphere. Additionally, the presence of balconies and ample air-conditioning enhances the overall experience. Overall, the American Hotel impresses with its blend of space, cleanliness, and modern comfort.

Beds

American Hotel receives praise for its incredibly comfortable beds, which many guests describe as very cozy and supportive. Visitors frequently highlight the excellent mattresses, contributing to restful nights. Rooms are noted for their cleanliness and comfort, featuring well-equipped amenities such as a connected TV lounge and minibar. Guests appreciate the spacious and inviting environment of the hotel, emphasizing the large bathrooms and cozy settings. Although there are occasional minor issues, such as finding small items on the floor, the overall impression remains positive, with the bedding standing out as a defining feature of the stay. Whether relaxing with an ample supply of pillows or taking in the serene ambiance, the beds at American Hotel are a main attraction for travelers seeking a comfortable experience.

Cleanliness

American Hotel consistently impresses its guests with its high standards of cleanliness and hospitality. The recurring theme throughout numerous reviews highlights an environment that is not only very clean but also remarkably well-maintained. Guests often comment on the immaculate conditions of both rooms and bathrooms, noting the spotless and impeccable environment created by the diligent cleaning staff. This attention to detail extends beyond the rooms to the overall facility, creating a welcoming and tidy atmosphere.

The hotel’s staff is another significant aspect of positive praise, frequently described as friendly, professional, and exceptionally helpful, enhancing the overall guest experience. The international buffet breakfast also receives favorable mentions, with guests appreciating the combination of cleanliness and quality.

The hotel’s interior decor adds to its refined and welcoming vibe, complementing the clean surroundings. While the vast majority of guests express satisfaction with the cleanliness levels, a few note occasional oversights in more thorough cleaning practices. Nonetheless, the general sentiment reflects a thoughtfully maintained environment that caters to a comfortable and enjoyable stay.

Staff

Visitors to the American Hotel consistently praise the exceptional quality of the hotel's staff, highlighting their friendliness, professionalism, and eagerness to assist. Guests describe the staff as kind, welcoming, and courteous, creating an inviting atmosphere that enhances the overall experience. The personnel are noted for their availability and competence, always ready to provide thorough answers to inquiries and offer perfect service. The reception team, in particular, stands out for their attentiveness and willingness to accommodate guest needs, often going above and beyond to ensure satisfaction. The dining and front desk employees further impress with their courteous demeanor, adding a personal touch to every interaction. Overall, the hospitality at the American Hotel is characterized by a blend of friendliness, professionalism, and dedication, leaving guests with nothing but positive sentiments.

Wi-Fi

Visitors to American Hotel have highlighted both positive and negative aspects of the hotel's Wi-Fi service. On the positive side, guests appreciated the provision of a free internet connection and noted instances where the Wi-Fi signal was good. However, some guests faced challenges, such as sudden disconnections and periods when the Wi-Fi was non-existent. Issues included a lack of information about Wi-Fi credentials at check-in, leading to confusion and inconvenience. There are suggestions for improvement, particularly for the Wi-Fi stability and reliability, to better match the expectations set by the hotel's four-star status. Overall, while the free Wi-Fi is present and occasionally effective, consistent connectivity remains an area needing attention.

Parking

American Hotel offers an array of convenient parking options that have left guests pleased with their stays. The hotel provides large and ample parking spaces that are free and conveniently located within the premises. For those traveling by car, the location is advantageous, with easy access and a 24/7 reception desk ensuring accessibility at all times. Guests can take advantage of a private and monitored underground garage, offering both protection from the elements and enhanced security. The spacious garage is connected to the hotel through an internal path, making it particularly easy for guests to access their vehicles. Overall, the combination of a convenient, free, and secure parking experience enhances the appeal of American Hotel for travelers.

4 Star

American Hotel seems to struggle with meeting the expectations typically associated with a four-star rating. Guests often express confusion about its current four-star status, suggesting it may have been in line with such standards in the past, perhaps in the 1980s, but not presently. While the hotel bears the four-star label, many reviewers feel it has devolved to resemble a two- or three-star establishment in terms of service and facility quality. The lack of essential amenities, such as a pool and comfortable outdoor spaces, coupled with initial malfunctions of basic utilities like heating and phones, contributes to a less than stellar impression. Additionally, the exterior appearance of the hotel does not reflect the high standards one would expect from a four-star establishment. These experiences contribute to the overall sentiment that the hotel doesn't quite deliver on the promise of its rating.

No, American Hotel doesn't have any pool.

No, a spa isn't available at American Hotel.

No, American Hotel doesn't allow dogs.

Yes, parking facilities are available at American Hotel.

No, American Hotel doesn't have a gym.

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