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Summary of reviewsMarmotel & Spa stands out as a prime destination for guests seeking a blend of convenience and picturesque tranquility. Nestled strategically at the foot of the slopes, it provides effortless access to ski lifts, schools, and a variety of local amenities, making it an ideal choice for winter sports enthusiasts and a versatile base for summer activities such as hiking and mountain biking. The charming mountain setting combined with friendly and attentive staff enhances the welcoming atmosphere, appealing to both family trips and serene couple getaways.
The breakfast offerings at Marmotel & Spa receive high praise for their variety and quality, featuring locally sourced goods that leave a memorable culinary impression. Even if occasional fluctuations in variety occur during the off-peak season, the breakfast is largely considered exceptional, contributing to a positive start to each day.
Rooms at Marmotel & Spa are noted for their comfort and cleanliness, providing a relaxing retreat with well-decorated spaces that often include lovely views of the surrounding mountains. High-quality bedding and a contemporary yet cozy atmosphere ensure satisfaction, although a few reviews suggest minor improvements regarding soundproofing and room size.
The staff consistently receive accolades for their warmth, professionalism, and dedication to service, adding a significant personal touch that enhances the overall guest experience. Special mentions of individual staff members, like Carla at breakfast, underscore the hotel's commitment to making guests feel welcome and well cared for.
While the dining experience offers mixed reviews, with some guests enjoying the barbecue-themed dinners and good quality food, others feel there is room for improvement, especially concerning the buffet's variety and consistency. Despite these critiques, the passion of the spa staff and the quality of services like massages, particularly from Sandrine, deserve recognition, promising relaxation amidst a welcoming environment.
The Wi-Fi connectivity and parking services present areas for potential enhancement. Although Wi-Fi is appreciated, its reliability fluctuates, particularly during nighttime, and parking availability can also pose challenges, despite the convenience of options like motorcycle access and private parking. Pricing concerns manifest in some reviews, with guests feeling discrepancies between the cost and the three-star services offered.
Overall, Marmotel & Spa provides a heartfelt and enjoyable experience, accentuated by its location, delightful breakfast, comfortable accommodations, and exceptional staff, making it a favored choice among travelers seeking both adventure and tranquility in the mountains. Show more
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Hotel with Ski To Door Access
Located in Pra-Loup, Marmotel & Spa offers ski-in/ski-out access, making it easy to enjoy the slopes. The spa provides a relaxing environment after skiing, enhancing the overall stay.
Hotel near Ski Resorts
Located at the foot of the slopes in Pra Loup 1600, this hotel offers a warm and modern atmosphere. It features a spa, providing relaxation and wellness options. The hotel's location is ideal for accessing the Pra Loup ski area and its 48 slopes.
Hotel with Spa
This hotel includes a spa, providing relaxation and wellness amenities. The Marmotel is located in Aix en Provence.
Family Friendly Hotel
The inclusion of 'Spa' in the name suggests amenities catering to relaxation for parents, while the overall hotel setup is suitable for families. Spa facilities and family-friendly environment is a plus.
Hotel with Parking
This hotel offers parking facilities.
Hotel near Golf Courses
Dog Friendly Hotel
Accessible Hotel
Hotel with Tennis Courts
3-Star Hotel
Room Types
Double Room with Village ViewWith a view of the village, this room has a flat-screen TV, free WiFi and a private bathroom.
Superior Double Roommountain view , this en suite room has a flat-screen TV and free WiFi.
Double Room with Ski Slopes View and TerraceA terrace with a view of the ski slopes is offered in this room, which also features a private bathroom.
Family Room with Village ViewWith a view of the village, this suite has a flat-screen TV, free WiFi and a private bathroom.
Family Room with Mountain Viewview mountain , this family room has a flat-screen TV and free WiFi.
Family Room with Ski Slopes View and BalconyA balcony with a view of the ski slopes is offered in this suite.
Classic Triple RoomThis room has a flat-screen TV, free WiFi and a private bathroom with free toiletries and a hairdryer.
Please note that the sofa bed can sleep 1 person.
Guest Reviews
7.9
Good
Location
Marmotel & Spa enjoys an enviable location that caters superbly to winter sports enthusiasts. Nestled at the foot of the slopes, it provides unmatched convenience with direct access to ski lifts, ski schools, and all essential amenities that a ski resort has to offer. Guests frequently highlight the proximity to the slopes, making it a prime spot for those eager to hit the pistes without delay. Its position in the heart of the resort center further enhances accessibility to a variety of local shops, restaurants, and parking facilities, making it ideal for vacationers seeking ease and comfort. Beyond its practicality for skiing, the hotel is well-positioned for summer activities like hiking and mountain biking, providing a versatile base for visitors. The hotel boasts a calm and picturesque mountain setting, combined with friendly and attentive staff who add to the overall welcoming atmosphere. Whether planning a ski holiday with family or a serene escape as a couple, Marmotel & Spa presents a beautifully situated retreat.
Breakfast
Marmotel & Spa provides an impressive breakfast experience for its guests, nestled conveniently at the foot of the slopes. The breakfast offerings are consistently praised for their variety and abundance, ensuring that guests start their day well-fueled for activities like skiing. Guests regularly commend the hearty and well-varied breakfast buffet that caters to a wide range of tastes, featuring fresh fruits, French toast, pastries, pancakes, and savory options. The quality of the breakfast is often highlighted with fresh and locally produced options, particularly from the Ubaye valley, enhancing the overall dining experience.
Despite some fluctuations in quality and variety during the off-peak season, many visitors still find the breakfast exceptional, reflecting positive sentiments around its plentiful nature and good quality. While there have been mentions of less optimal conditions like overcrowded rooms and a reduction in offerings towards the season's end, the overall consensus remains favorable.
The common areas where breakfast is served are described as pleasant, contributing to an excellent start to the day. With a setting that promises beautiful views in the winter seasons, Marmotel & Spa ensures its breakfast service is well etched in guests' memories, making their stay more enjoyable.
Dinner
Dining at Marmotel & Spa receives a mix of reviews, with guests experiencing both highlights and areas in need of improvement. While some guests appreciated the barbecue-themed dinner on the terrace and the good quality of the food, others found the dinner options limited and the quality inconsistent, particularly given the price. The buffet, a key feature, is described by some as a great value and of good quality, albeit with limited options. However, several guests reported that the evening dining options were not up to the hotel's standards, with complaints about the buffet being simplistic and sometimes offering leftovers. The absence of dining services on certain days due to closures or private events also left some guests disappointed. Overall, while there are positive remarks about the quality of some meals, the restaurant seems to face challenges in consistency and availability, which detracts from the overall dining experience.
Rooms
Marmotel & Spa offers a relaxing retreat with its array of cozy and impeccably clean rooms that frequently meet guest expectations. Visitors appreciate the comfort of the bedding, with many noting the excellent quality, and find the rooms to be beautifully maintained and well-decorated. The hotel's rooms, whether spacious or cozy, often blend contemporary design with a cozy atmosphere. Guests enjoy nice views, including some rooms with a terrace overlooking the slopes and a magnificent mountain vista. While a few guests mentioned the rooms being on the smaller side or modest in size, they remain functional and pleasant, often cited as very comfortable and quiet. Cleanliness is a common highlight, with rooms replenished daily, though a few reviews suggest occasional inconsistencies in soundproofing and room size. Overall, the rooms at Marmotel & Spa provide comfort and satisfaction, complemented by an excellent and friendly staff.
Beds
Marmotel & Spa seems to be a hit-or-miss experience when it comes to their bedding. Many guests have praised the hotel for its high-quality and very comfortable beds, with several noting the comfort of king-size options and describing the overall bedding as excellent. Remarks about the rooms being comfortable in general add to the positive impressions. However, some guests have noted challenges as well, pointing out that the beds can be too hard for certain preferences and a few encountered issues with the firmness of the mattresses. Extra beds have not garnered the same praise and were described as less comfortable. Overall, if bedding is a crucial part of the hotel experience, it may be worth noting the differing opinions and possibly requesting specific bed types when booking to ensure optimal comfort.
Cleanliness
Marmotel & Spa generally impresses guests with its high standards of cleanliness. Many visitors appreciate the spotless and well-kept rooms, often mentioning them as clean, functional, and comfortable. Cleanliness throughout the hotel is regularly noted, with both guest rooms and common areas maintained to an impeccable standard. The housekeeping staff is often commended for being friendly and attentive, ensuring rooms are cleaned and replenished daily. A few reviews, however, suggest there is room for improvement in certain areas, with isolated mentions of issues such as unclean sheets and minor maintenance concerns. Despite these occasional remarks, the overall feedback emphasizes a clean and welcoming environment, greatly enhanced by the pleasant and service-oriented staff.
Staff
Marmotel & Spa has garnered numerous positive comments for its exceptional staff, whose friendliness and attentiveness have left a lasting impression on guests. Travelers frequently highlight the warm welcome they received, extending from the front desk and reception to the restaurant and bar. The team is described as smiling, considerate, and always ready to assist, ensuring that every question and request is addressed with patience and professionalism.
Guests appreciate the staff's dedication, noting their availability and efficiency in service delivery. There is a consistent theme of kindness and helpfulness throughout the reviews, with particular mention of the manager's attentiveness and professionalism. While some observed a lack of experience among certain members, the overall experience is overwhelmingly positive due to the staff's charm and willingness to go the extra mile.
Carla at breakfast is specifically commended for her kindness, adding a personal touch that resonated with guests. Such gestures contribute to creating a welcoming atmosphere that enhances the overall stay. The combination of excellent service and a friendly, professional demeanor from the staff has impressed guests and contributed significantly to their enjoyment of the beautiful location right on the ski slope. Overall, the Marmotel & Spa staff's commitment to service excellence ensures a pleasurable and memorable hotel experience.
Wi-Fi
Marmotel & Spa provides some positive feedback about its Wi-Fi services, with guests appreciating the availability of free Wi-Fi and mentioning that the connection generally works well. The internet is described as decent or even great by some users, contributing positively to their stay. However, there are also criticisms, particularly regarding weak signals at night and instances where the Wi-Fi might be practically non-existent. Some guests strongly felt the need for improvement, describing the connection as disastrous at times. Overall, while the Wi-Fi service has its strengths, there is room for enhancement to ensure a consistent and reliable experience for all guests.
Spa
Nestled conveniently at the foot of the slopes, Marmotel & Spa offers guests an opportunity for relaxation, particularly with its impressive views from the spa’s jacuzzi. The wellness area features a sauna, steam bath, and whirlpool, adding to its appeal, although these services are available for an additional fee. The quality of the massages, especially with the masseuse Sandrine, has received notable praise, contributing to a sense of relaxation and rejuvenation. The spa staff are consistently described as welcoming and friendly, enhancing the overall experience.
However, not all aspects of the spa receive commendation. Occasional overcrowding and sporadic closures due to technical issues mar some guests’ experiences. There are also concerns about the lack of essential amenities such as towels and the limited functionality of certain equipment. Some guests find the extra cost for spa access and services to be somewhat steep, which could be a consideration for prospective visitors. Despite these drawbacks, the atmosphere remains warm and inviting, making it a favored option for those who seek moments of tranquility amidst their stay.
Parking
At Marmotel & Spa, parking options create a mixed experience for visitors. Guests highlight the convenience of parking directly in front of the hotel's entrance, with available spaces and easy access for motorcycles. Some reviewers appreciate the presence of free parking and private parking options, noting sufficient space to easily park their cars. However, others encountered difficulties, referencing challenges such as limited availability and difficulty in accessing the parking area. The hotel offers a paid parking service at 15 euros per day, though some feel the fee is high considering nearby free alternatives. There have also been instances where guests faced incorrect charges, although these were rectified. Additionally, several report the outdoor parking areas becoming unexpectedly full. While the location of parking is generally favorable, the system involving a parking chain operated by the porter can complicate access for some guests, and spaces for those with disabilities have occasionally been utilized by staff.
3 Star
Nestled in a picturesque location, Marmotel & Spa offers a charming retreat brimming with potential, yet it elicits mixed impressions from its visitors regarding its three-star status. Guests highlight the breakfast experience as a point of contention; some find it adequate for a three-star hotel, while others feel it falls short of such classification. The lunch menu similarly receives a lukewarm reception, with suggestions that it could better align with the three-star expectations. Despite these culinary critiques, the establishment showcases rooms that match the expected standards, providing comfort that aligns with its rating. However, pricing remains a recurring theme, with guests perceiving it as relatively high compared to what the hotel offers, leading to calls for alignment between the cost and the services provided. While Marmotel & Spa demonstrates room quality consistent with its rating, a fine-tuning of its dining services and pricing strategy could elevate the guest experience further.
No, Marmotel & Spa doesn't have any pool.
Yes, a spa is available at Marmotel & Spa.
Yes, Marmotel & Spa welcomes dogs.
Yes, parking facilities are available at Marmotel & Spa.