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Summary of reviewsThe Crest Hotel consistently delights its visitors with its exceptional waterfront location, offering stunning harbor views from both the rooms and the onsite restaurant. This central and picturesque setting serves as an ideal hub for exploring the surrounding area, including convenient access to the ferry terminal and local attractions. The hotel augments this experience with thoughtfully designed rooms featuring panoramic windows and seating areas equipped with binoculars to enhance the enjoyment of the scenery.
The dining experiences at the Crest Hotel stand out, with breakfast and dinner receiving significant praise for their quality and the restaurant's breathtaking vistas. Guests enjoy delicious food options, from tasty breakfast offerings to satisfying dinners, all enhanced by the views of the harbor and ocean. Although the dining experience can be a bit pricey, guests find the high-quality food, coupled with the stunning views, truly worthwhile.
Crest Hotel rooms offer spacious comfort, with many guests appreciating the magnificent sea views and comfortable beds that add to the restful atmosphere. However, some aspects could benefit from modernization, with mentions of dated decor and some small bathrooms. Despite minor issues, the overall cleanliness and beautifully furnished environment enhance guest experiences, supported by modern and effectively functioning amenities.
The staff at the Crest Hotel receive high praise for their friendliness, helpfulness, and attentiveness. Guests feel welcomed and attended to by the awesome service provided by both the hotel and restaurant staff. Although there are rare mentions of less favorable experiences, the overarching impression is that of a positive and welcoming ambiance.
Overall, the Crest Hotel provides a delightful stay for its guests, bolstered by a fantastic location, quality food, and friendly service. With its stunning sea views and often praised beds, it offers a comforting retreat for visitors, albeit with room for minor improvements in decor and noise levels for those seeking tranquility. Show more
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Categories
Luxury Hotel
Business Hotel
Hotel with Gym
4-Star Hotel
Room Types
Queen Room with City ViewFeaturing a flat-screen TV and free WiFi, this room features views of Prince Rupert and Mount Hays.
Double Room with Two Double Beds and City View Featuring a flat-screen TV and free WiFi, this room features views of Prince Rupert and Mount Hays.
King Room with Sea ViewFeaturing a flat-screen TV and free WiFi, this room features views of Prince Rupert and Mount Hays.
Double Room with Two Double Beds and Sea ViewFeaturing a flat-screen TV and free WiFi, this room features views of Prince Rupert and Mount Hays.
King Room with Mountain ViewOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, a carpeted floor as well as city views. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled on the waterfront, the Crest Hotel boasts an exceptional location that consistently delights its visitors. Guests frequently praise the stunning views of the harbor, which can be enjoyed from both the rooms and the onsite restaurant. The hotel’s central placement makes it an ideal hub for exploring the area, with convenient proximity to the ferry terminal and other attractions. Guests appreciate the thoughtful touches in the rooms, such as panoramic windows equipped with seating areas and binoculars for enhanced enjoyment of the picturesque water views. The onsite restaurant is a notable highlight, offering wonderful food that perfectly complements the beautiful surroundings. With its attentive staff and fantastic location, the Crest Hotel ensures a delightful stay for its guests.
Breakfast
Crest Hotel's breakfast consistently receives high praise from guests, with many highlighting it as a stand-out feature of their stay. The quality of the breakfast is described as very good, with particular mention of the excellent food and delicious offerings. Guests appreciate not only the breakfast itself but also the incredible views from the restaurant, which enhance the dining experience. The location for breakfast dining is noted to be fabulous, adding an extra layer of enjoyment. While the complimentary aspect is noted as a preference, the high-quality breakfast and the additional offerings like local craft beer make the hotel's restaurant a memorable part of the visit.
Dinner
Crest Hotel's dining experience consistently impresses with its excellent culinary offerings and breathtaking views. Guests praise the restaurant for serving delicious meals, from tasty fish and chips to satisfying dinner and breakfast options. The delightful service enhances the overall experience, making diners feel welcomed and attended to. The restaurant not only delivers on flavor but also offers stunning vistas of the harbor and ocean, adding an extra layer of enjoyment to each meal. Although the dining experience is noted to be somewhat pricey, guests agree that the quality of food and scenic views make it worthwhile.
Rooms
Crest Hotel offers a mixed experience when it comes to its rooms. Many guests appreciate the spaciousness and comfort, often highlighting the wonderful sea views that some rooms provide. These water-view rooms tend to be the stars of the show, offering a delightful glimpse of the surroundings and contributing to a pleasant stay. The beds are noted for their comfort, enhancing the restful atmosphere of the rooms.
Despite the scenic allure and comfort, the hotel could benefit from modernization, as several guests mention dated decor and furnishings. Some rooms suffer from being a bit cramped, with small bathrooms that are not always optimally designed. Guests expressing dissatisfaction have noted issues such as inadequate room service and inconsistent cleanliness. Additionally, while some rooms are pleasantly warm, others have experienced overheating due to the lack of running air conditioning.
The location of Crest Hotel is praised, as it serves as a convenient point for exploring the area, matched with friendly staff and quality food. However, guests seeking a quieter experience may want to be cautious of the more expensive sea-facing rooms, as outside noise from congregating visitors can be a disturbance.
Beds
Nestled amidst stunning sea views, Crest Hotel offers accommodations with beds that receive high praise for their exceptional comfort. Many guests enjoy the soft and cozy nature of the mattresses, with some rooms featuring giant beds that add an extra touch of luxury to the stay. The feeling of sinking into the plush surface is often described as a highlight for those who prefer a more relaxed sleeping experience. However, it's worth noting that opinions on the softness of the beds vary, with some guests finding them too soft for their liking and experiencing discomfort as a result. Additionally, some rooms have beds on wheels, which can move around on occasion. Despite these minor inconveniences, the consensus among guests is that the beds at Crest Hotel generally contribute to a delightful and restful getaway.
Cleanliness
Crest Hotel is often praised for its cleanliness and welcoming atmosphere, making it a reliable choice for travelers, even those booking at the last minute. Guests frequently commend the hotel for its well-maintained facilities and the breathtaking views it offers. Rooms are generally noted to be clean and comfortable, with particular mentions of the modern amenities that function effectively. The establishment is beautifully furnished, providing an aesthetically pleasing environment that enhances the guest experience. However, there are occasional reports of cleanliness issues, particularly concerning some bathroom areas and the condition of the comforters. While some find the experience not worth the higher price tag, many appreciate the overall cleanliness and the friendly staff that contribute to a pleasant stay.
Staff
The staff at Crest Hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests commend the team for providing awesome service, with particular mentions of the hotel and restaurant staff being amazing and accommodating. Many highlight the friendly and courteous atmosphere created by the front desk and other personnel. However, there are occasional mentions of less favorable experiences, including a busy receptionist and a rude front desk encounter. Despite these isolated incidents, the overall impression reflects a positive and welcoming environment nurtured by the committed staff, complemented by the lovely setting of the hotel's restaurant overlooking the bay.
No, Crest Hotel doesn't have any pool.
No, a spa isn't available at Crest Hotel.
No, Crest Hotel doesn't allow dogs.
No, parking facilities aren't available at Crest Hotel.