Hôtel Aux Vieux Remparts, The Originals Relais

Provins 48.56259500, 3.28739300 , 3 Rue Couverte (Show on Map)
8.0
Very Good


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Summary of reviewsHôtel Aux Vieux Remparts, The Originals Relais, situated in the medieval heart of Provins, offers guests an ideal location teeming with historical charm. The hotel's architecture captures the picturesque essence of its surroundings and the proximity to the main square invites easy exploration of the quaint medieval streets and local attractions.

The establishment impresses with its convenient amenities, including private parking and a well-regarded restaurant that consistently delights diners. The breakfast is largely appreciated for its variety and quality, despite a few concerns about cost and logistical issues.

Dining at the hotel's restaurant often proves to be a memorable experience with many guests praising the excellent food quality, beautiful presentation and serene garden setting. The staff's attentive service further enhances the dining pleasure.

Rooms at Hôtel Aux Vieux Remparts are commended for their spaciousness, cleanliness and comfort, effectively blending old-world charm with modern comforts. The beds receive notable praise for their comfort, ensuring guests enjoy restful nights, despite some minor squeaking issues.

The hotel maintains high cleanliness standards, creating a calm and pleasant environment for travelers. The friendly and professional staff elevate the guest experience with their warmth and exceptional service, contributing significantly to the hotel's positive reputation.

In summary, Hôtel Aux Vieux Remparts, The Originals Relais, offers a delightful mix of historical ambiance, comfort and excellent service, making it a highly recommended choice for those visiting Provins.
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Hotel with Parking
This hotel provides a free private car park for guests, ensuring parking is readily available at no extra cost.

Accessible Hotel
This hotel is listed on accessibility platforms, indicating its commitment to accommodating guests with disabilities. While specific features like roll-in showers are not detailed, its general listing as an accessible establishment suggests facilities are in place to support guests with reduced mobility.

4-Star Hotel
This 4-star hotel provides a high-quality experience with a full-service spa, featuring indoor and outdoor pools, a jacuzzi, sauna, and hammam. It is well-equipped with free Wi-Fi, free parking, and air-conditioned rooms. The hotel offers refined comfort in its 41 individually furnished rooms and features two on-site restaurants with al fresco dining, alongside a 12th-century cave bar.

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Room Types
Superior Double Room All of the rooms have views of the medieval rooftops, the garden, the terrace.

Superior Triple Room All of the rooms have views of the medieval rooftops, the garden, the terrace.

Deluxe Family Room All of the rooms have views of the medieval rooftops, the garden, the terrace.

Traditional Double Room All of the rooms have views of the medieval rooftops, the garden, the terrace.

Deluxe Double Room All of the rooms have views of the medieval rooftops, the garden, the terrace.

Guest Reviews
8.0
Very Good
Location
Located right in the heart of the medieval old town of Provins, Hôtel Aux Vieux Remparts, The Originals Relais, offers a prime location for those looking to immerse themselves in history. Nestled in the upper town area and close to the main square, guests can enjoy exploring the charming medieval streets and visiting various points of interest with ease. The hotel's architecture boasts a beautiful and historical ambiance, making it a picturesque setting for a stay.

The establishment includes convenient amenities such as private parking, an excellent and varied breakfast and a very good restaurant situated right in the heart of Provins. Guests appreciate the friendly and knowledgeable staff, as well as the hotel's comfort and cleanliness.

Despite some ongoing construction, the venue retains its charm with a quiet and pleasant atmosphere, an inner garden and a nice view from the windows. The rooms are described as comfortable with good bedding and ensure a restful stay. Overall, the combination of its ideal location, historical charm and excellent facilities make Hôtel Aux Vieux Remparts a recommended choice for travelers visiting Provins.

Breakfast
Guests of Hôtel Aux Vieux Remparts, The Originals Relais often commend the establishment's breakfast offerings. Many highlight the variety and plentiful nature of the breakfast with some noting the good quality and heartiness of the foods available. Exceptional mentions often include fresh and complete products, along with a warm welcome from the staff. The clean and spacious rooms, coupled with the comfortable beds, further enhance the overall breakfast experience for guests.

Although many reviews are positive, some guests express concerns about the cost of breakfast, considering it expensive at €18. Some feedback pointed out logistical issues, such as limited coffee machines leading to long waits and a sporadic replenishment of breakfast items. Preferences for outdoor seating are noted with some guests enjoying breakfast on the superb terrace. However, the breakfast service was sometimes restricted to indoor dining, which disappointed a few guests.

Overall, the breakfast at Hôtel Aux Vieux Remparts receives largely favorable reviews for its quality and variety, despite some areas for improvement regarding cost and service efficiency.

Dinner
Hôtel Aux Vieux Remparts, The Originals Relais offers a diverse dining experience that leaves a lasting impression on many guests. The restaurant is frequently praised for its excellent food, good value for money and beautiful presentation of dishes. Guests often enjoy both dinner and breakfast at the hotel with many highlighting the attentive service that accompanies their meals. Dining in the beautiful restaurant hall or bistro adds to the pleasant ambiance and enjoying meals in the serene garden is a notable highlight for some.

Although the menu changes only twice a year, the consistency in quality maintains its appeal. However, a few guests noted that the food might benefit from a bit more spice or found the cuisine not particularly exquisite. Despite a handful of criticisms regarding the pricing and occasional dryness of the food, the overall dining experience at Hôtel Aux Vieux Remparts remains very positive with the restaurant often described as an excellent surprise. The helpful staff consistently recommend the in-house dining, further cementing it as a noteworthy aspect of the guest experience.

Rooms
Nestled in the heart of the charming medieval city of Provins, Hôtel Aux Vieux Remparts, The Originals Relais offers a delightful blend of old-world charm and modern comforts. Guests consistently praise the hotel for its spacious, clean and comfortable rooms. Many have highlighted the quietness and effective soundproofing, ensuring a restful stay. The beds are described as particularly comfortable, contributing to the overall coziness of the rooms.

The hotel’s rooms are well-kept and renovated with some retaining their original features, adding a touch of historical charm. Despite a few mentions of dated decor, the majority of guests find the accommodations pleasant and visually appealing. Some rooms even feature private outdoor terraces, enhancing the experience.

Location-wise, the hotel is ideally situated for exploring local tourist attractions with many guests appreciating its proximity to the historical heart of Provins. The hotel’s atmosphere and the kindness of the staff further elevate the overall experience, creating a welcoming and memorable stay for travelers.

Beds
At Hôtel Aux Vieux Remparts, The Originals Relais, guests often highlight the comfort of the beds as a standout feature. Many visitors note the high quality of the bedding, which enhances their overall sleeping experience. The large beds are frequently described as very comfortable, making for a restful stay. However, there are occasional mentions of beds that squeak, affecting a few guests' comfort. Despite this, the positive feedback about the bed quality and overall comfort dominates, contributing to the charm of the rooms and satisfaction of the guests.

Cleanliness
Hôtel Aux Vieux Remparts, The Originals Relais, located in the heart of Provins, receives high marks for its impeccable cleanliness and comfort. Many guests praise the calm, beautiful site and excellent location, making it an ideal base for exploring the area. The rooms are frequently described as clean, spacious and comfortable, featuring good quality bedding and charming elements like exposed beams. Overall, the hotel's cleanliness standards are applauded with a few exceptions noting issues in specific areas. Despite some outdated facilities and occasional cleanliness lapses, most visitors find the hotel provides a clean, quiet and pleasant stay.

Staff
The staff at Hôtel Aux Vieux Remparts, The Originals Relais consistently receive praise for their friendliness and professionalism. Guests have noted that the reception team is particularly friendly, making interactions pleasant and efficient. The warmth and smiles of the staff are frequently mentioned, highlighting their welcoming nature and attentiveness.

Many reviewers have commended the helpfulness and availability of the hotel team with several pointing out instances of exceptional service, such as going the extra mile to provide supplementary heaters when needed. Descriptions of the staff range from incredibly helpful to exceptionally efficient and kind, particularly noting the commendable service of a young waitress.

Overall, the staff's kindness, professionalism and attentive service not only enhance the guests' stay but also contribute significantly to the hotel's positive reputation.


No, Hôtel Aux Vieux Remparts, The Originals Relais doesn't have any pool.

Yes, a spa is available at Hôtel Aux Vieux Remparts, The Originals Relais.

Yes, Hôtel Aux Vieux Remparts, The Originals Relais welcomes dogs.

Yes, parking facilities are available at Hôtel Aux Vieux Remparts, The Originals Relais.

No, Hôtel Aux Vieux Remparts, The Originals Relais doesn't have a gym.

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