Cheng Pao Hotel

Puli 23.96514900, 120.97427300 , No. 299, Zhongxiao Road (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCheng Pao Hotel, located in the bustling center of Puli, offers travelers a strategic and convenient location near Puli Station and a variety of dining and shopping options. Housed in Puli's tallest building, the hotel provides stunning city and mountain views, particularly from the higher floors and balconies. Though parking can occasionally be a hassle with a full underground lot, alternate parking options and a complimentary 24-hour shuttle service ensure ease for those with cars. Nearby amenities like a 7-11 and coin laundry shop contribute to the overall convenience.

Guests praise the spacious and clean rooms, often highlighting the comfort, strong air-conditioning and separate dry and wet bathrooms. While some rooms are described as needing updates, the large and well-maintained spaces receive positive remarks. The breakfast buffet is appreciated for its variety, albeit with mixed reviews concerning quality and hygiene. Western-style breakfast options are limited, but the inclusion of breakfast in the room rate adds value.

The hotel's cleanliness efforts are noted, despite occasional issues like dusty corners and mold in bathrooms. Staff are lauded for their friendly and helpful demeanor, contributing significantly to positive guest experiences. Reception staff and shuttle drivers are particularly praised for their attentiveness and courteous service.

Free Wi-Fi at the hotel needs improvement with many guests experiencing weak and unstable connections. The hotel's parking options, although requiring better maintenance and sometimes a short walk, are generally well-regarded due to the helpful shuttle service.

Bedding receives mixed reviews with some guests finding the beds comfortable while others cite issues with firmness and noise. As a three-star establishment, Cheng Pao Hotel balances affordability with satisfactory amenities, offering great value for money despite its vintage exterior and occasional maintenance needs. The accessible location and available amenities make it a decent choice for a range of travelers, from families to those on business trips.

Overall, Cheng Pao Hotel provides a comfortable stay with spacious rooms, friendly staff and a prime location in Puli, though improvements in maintenance, breakfast quality and Wi-Fi connection could further enhance the guest experience.
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Inn with Parking
The hotel offers free basement parking, though with a height restriction. When the basement is full, convenient outdoor parking is provided along with a shuttle service to the hotel entrance.

3-Star Inn
Situated in Puli Township, this hotel features a fitness centre and an indoor swimming pool. It is conveniently located near the bus station for routes to various attractions.

Accessible Inn

Room Types
Standard Double Room The double room offers air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Twin Room The twin room provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Standard Quadruple Room The quadruple room provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Standard Triple Room The triple room provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a bath.

Deluxe Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV, a minibar, a wardrobe, an electric kettle as well as city views. The unit offers 2 beds.

Standard Family Room Providing free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV, a minibar, a wardrobe and an electric kettle. The unit offers 3 beds.

Guest Reviews
7.3
Good
Location
Cheng Pao Hotel boasts a prime location in the bustling center of Puli, making it an excellent choice for travelers. Guests find the hotel conveniently close to Puli Station and within walking distance to a variety of dining and shopping options. Being situated in Puli's tallest building, visitors can enjoy stunning views of the city and distant mountains from the higher floors and balconies.

The accommodation offers easy access to convenient transportation and is near many tourist attractions. The surrounding area is lively with plenty of dining options, including popular spots like the Li Tian Salted Crispy Chicken. Additionally, amenities such as a nearby 7-11 and a coin laundry shop add to the convenience.

Although parking can be a bit of a hassle with the underground lot often being full, alternative parking is available, albeit slightly further away. Despite some facilities being outdated, the overall environment is clean and quiet, providing a comfortable and enjoyable stay. The hotel's strategic location and reasonable rates make it an attractive option for those visiting Puli.

Breakfast
Cheng Pao Hotel's breakfast offerings receive mixed reviews from its guests. The breakfast is generally described as abundant and plentiful with both Chinese and Western options available, catering to various dietary needs including vegetarian preferences. Some guests find the breakfast to be delicious with a good variety of dishes, praising it for being replenished frequently and for starting as early as 6:30 am.

However, many reviews highlight areas for improvement. The breakfast selection, while diverse, is often criticized for being average ordinary or even poor in quality. Some guests note that the options are limited and the food is sometimes served cold. Issues such as slow replenishment during peak hours, unsanitary conditions in the dining area and the overcrowded environment are also common concerns.

Despite these drawbacks, guests appreciate that breakfast is included in the room rate, finding it convenient even though the overall dining experience could use significant enhancement. Those looking for a wide variety of hot, Western-style dishes may need to temper their expectations, as the breakfast predominantly features local cuisine with basic Western options like bread and jam.

Rooms
At Cheng Pao Hotel, guests frequently commend the spaciousness and comfort of the rooms. Many visitors appreciate the large and well-maintained accommodation spaces, noting that the rooms are clean, tidy and often upgraded upon check-in. The presence of amenities such as strong air-conditioning, bathtubs and separate dry and wet bathrooms add to the overall satisfaction. The hotel's convenient location in a bustling city center is another highlight, making it an excellent choice for travelers.

However, guests also point out a few areas for improvement. Some rooms are described as older and in need of renovation with occasional mentions of insufficient cleanliness and outdated facilities. Noise from the air conditioning and other disturbances are noted by some reviewers, indicating that sound insulation could be enhanced.

The breakfast buffet is generally praised for its variety and quality, despite occasionally being crowded. While the overall service is described as friendly and attentive, there are mixed reviews about room size and the cleanliness of specific areas like the bathrooms and floors. Rooms are suited for both family outings and business purposes with features like balconies and parking spaces adding to their appeal.

In summary, Cheng Pao Hotel offers a comfortable stay with spacious rooms and a convenient location, though some improvements in room maintenance and noise control would enhance the guest experience.

Beds
The beds at Cheng Pao Hotel receive mixed feedback from guests. Many guests find the beds to be very comfortable with some highlighting the clean and soft bedding that makes for a restful night's sleep. The hotel's spacious and large double beds, suitable for family outings, are particularly appreciated.

However, not all reviews are positive. Some guests report that the beds are too hard, making for an uncomfortable sleep. There are mentions of beds making noise or creaking when someone lies on them or moves during the night. Additionally, there are occasional comments about unclean bedsheets and pillows being either too hard or too soft.

In summary, while many guests enjoy the comfort and cleanliness of the beds at Cheng Pao Hotel, there are some concerns about the firmness of the mattresses and occasional noise issues. The hotel does offer large and spacious beds, which are a plus for families.

Cleanliness
Cheng Pao Hotel, though an older establishment, strives to maintain a clean and comfortable environment for its guests. The rooms are generally clean and spacious, offering comfort to many visitors. The hotel's efforts in cleanliness are evident with several positive remarks about the tidiness of the rooms and the overall environment. Despite the age of the building, renovations have been made to ensure that it remains suitable for guests.

However, the cleanliness of the hotel is not without criticism. Numerous guests have noted areas in need of improvement, such as dusty corners, dirty toilets and leftover cigarette butts on balconies. The bathrooms, in particular, seem to require more attention with reports of mold, slow drainage and occasional leaks. Additionally, cleanliness in dining areas and the provision of clean towels need better oversight.

Overall, while many guests appreciate the efforts to keep the hotel clean, there is a consensus that more thorough and consistent cleaning practices would significantly enhance the experience at Cheng Pao Hotel.

Staff
Cheng Pao Hotel boasts a staff known for their commendable service and outstanding hospitality. Many guests have praised the hotel for its friendly and reliable reception staff, noting their charming smiles and considerate demeanor. The service personnel are described as enthusiastic and always willing to offer thoughtful guidance, especially during check-in. Guests repeatedly mentioned positive interactions with front desk employees, who are not only kind and courteous but also quick to assist with any needs, from room changes to navigating the parking area.

The drivers providing shuttle services are highlighted for their politeness and attentiveness, reflecting the overall courteous nature of the hotel staff. Despite predominantly positive feedback, there were mentions of some staff not being as proactive or attentive as expected and instances of poor service attitude were noted. However, these issues seem to be exceptions rather than the rule. The general sentiment reveals a team dedicated to ensuring a pleasant stay with a notable commitment to friendly and efficient service.

The hotel’s staff have also demonstrated the ability to handle urgent matters promptly, such as quickly sending assistance to address maintenance issues. Moreover, their enthusiastic introduction of nearby attractions adds an extra layer of hospitality appreciated by many guests. Overall, Cheng Pao Hotel’s staff significantly contribute to the positive experiences of their guests, marked by their friendliness, helpfulness and proactive service.

Wi-Fi
Guest reviews of Cheng Pao Hotel indicate that the Wi-Fi experience could be significantly improved. Many guests reported poor connection quality, noting that the Wi-Fi signal is often weak and prone to disconnections. The internet speed was frequently cited as slow, averaging around 3Mbps and some guests struggled to connect to the Wi-Fi altogether. Stability issues were also mentioned with the internet often described as unreliable.

Parking
Cheng Pao Hotel provides guests with convenient parking options, making it easier for travelers with cars to stay at the hotel. For those arriving by car, there are ample parking spaces available, both on-site and a short distance away. Although the underground parking lot at the hotel itself can get full quickly and isn't always the cleanest, alternative parking lots are spacious and equipped with a complimentary 24-hour shuttle service. This shuttle service operates frequently and efficiently, ensuring that guests can easily move between their cars and the hotel without much hassle.

Despite some challenges, such as limited on-site parking and the fact that some parking lots are up to 500 meters away, the overall parking experience is generally positive. The hotel's thoughtful shuttle service and free parking spaces compensate for the relatively short walk required to reach some of the more distant lots. The environment in the outdoor parking areas could be better maintained, but the convenience of being able to park and then relax with a quick shuttle ride back to the hotel is appreciated by many guests. Nearby amenities and stores add to the convenience of staying at Cheng Pao Hotel, rounding out a generally satisfactory parking experience.

3 Star
Cheng Pao Hotel receives mixed reviews but offers various highlights worth noting. Described as a standard three-star hotel, it is conveniently located and generally comfortable, making it a decent choice for travelers. The hotel is touted for its high cost-performance ratio, being economical and offering great value for money. Despite its vintage feel and external appearance that might seem old, guests find the interior to be surprisingly good. Rooms are adequately sized and breakfast, though traditional and somewhat limited in options, is tasty.

However, some guests feel the hotel is overpriced and they suggest confirming details with the hotel in advance. There are mentions of an unpleasant smell and the exterior showing signs of age, but overall, the hotel fulfills its three-star rating with a balance of affordability and satisfactory amenities.

Accessible
Cheng Pao Hotel is known for its convenient and easily accessible location, offering spacious bathrooms in their wheelchair-friendly rooms. Guests have noted that everything in the vicinity is walkable with public transport instantly accessible and an accessible park and parking shuttle service available. The hotel also provides a shuttle bus for added convenience. Some reviews mentioned that the staff could be more proactive and the elevators are less than ideal. Additionally, while some rooms are noted to be smaller and older, upgrades have been provided in certain instances. The hotel is situated in a quiet area, contributing to a peaceful stay.


No, Cheng Pao Hotel doesn't have any pool.

No, a spa isn't available at Cheng Pao Hotel.

No, Cheng Pao Hotel doesn't allow dogs.

Yes, parking facilities are available at Cheng Pao Hotel.

No, Cheng Pao Hotel doesn't have a gym.

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